Charles from the Pekin store was horrible and rude kept raising his voice at me and hung up on me I had a horrible experience with getting my stuff out of storage I WILL NEVER rent from that store again AND I will continue to tell everyone I know NOT to EVER deal with that store
Chaka W | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of East Peoria
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I first must thank management for working with me to keep my business. Thankyou!! I must say that as usual I will be looking for the best deal for storage. I say this only because there are less expensive companies competing for my business. My concern is when will the price increases stop? I was asked to leave as a result of some decision that was made about boats and trailers not being allowed to be stored at that location. I moved my pontoon boat out as requested only to find others were allowed to stay. Ended up selling my boat as a result. After the fact and some time had passed and only when I confronted management at the time he said that I could return my boat if I wanted to. Issue was I had to initiate the conversation regarding the boats and trailers that were still there.
TERRY & | First ImpressionsWoman at the Morton office kinda rude. I want to make payment and all she can tell me can't take cash, and only credit card or debit. I explained i been paying check, and she said only credit card or debit. I asked if i can mail check. Again she repeated herself and said i couldn't. I been paying mail with a check. I really was upset on how she talked to me.
CLARK K | First Impressions