Have more units open so not obligated to use the 3rd floor using move in time with movers taking the elevator.
Lucas GCustomer Reviews for U-Haul Moving & Storage of Junction City
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There is not much I can think of at this time.
Lisa ODefinitely needs some work. The location is new but the employees were little to no help, and overcharged me, as well as ignoring the reservation I had already made. I rent Uhaul frequently and this was one of the worst experiences ever. Luckily customer service helped.
Mercedes MFantastic customer service! I highly recommend our new U-Haul center in Junction City!
Bruce HTruck was already damaged. Online booking was completely ignored by desk staff and they proceeded to re-book the truck and trailer, getting all the details of the rental wrong. Got calls at 7am while still sleeping and staff saw no issue with it. Uhaul app to return truck was horrid and didn't work. Security systems not fully in place. No access after hours to storage. While Location is convenient, the experience is terrible.
Daniel MThe team was very professional.
anthony rVery helpful, fast service
GUNTHER EVery professional! Very friendly and helpful
Quinton RNo improvement needed. The service was excellent.
Maslyn P