Customer Reviews for U-Haul Moving & Storage of Pennsauken

Rating:

5.0

The customer service is impeccable.

Rating:

1.0

Nobody explain that the unload and load area only open during the office hrs. So I have to use the side doors to unload all of my stuff that was so inconvenient

Rating:

5.0

Pennsauken NJ put straps on toy hauler with my appropriate extensions incorrectly. They slipped inward over axle and were loose throughout 10 hr drive to Michigan. Luckily the straps loose and chains kept the Bronco on the trailer.i needed the Rochester Michigan location to wrench the straps back off the rachet system since they were jerked so forcefully during ride. I would highly recommend the nice helpful people in Rochester Michigan but not the Pennsauken nj. It took an extra half hour to checkout because their computer system kept changing the price that I was promised via internet

Rating:

5.0

Everything was great, there's nothing to improve on.

Rating:

5.0

You know I got fantastic service when I picked up the truck and also got all my storage stuff set up.Mitzi and John are great to work with ! And the facility was clean and tidy and easy to use the carts / Dolly made it pretty easy to bring stuff into the storage unit. Thank you.

Rating:

5.0

First indoor storage facility we've used and it was well worth every penny! We definitely use again for our family's future storage needs.

Rating:

5.0

Over the 3 years I stored here John and his staff were wonderful .

Rating:

5.0

Greta people Greta company Great equipment great location

Rating:

5.0

Everything was perfect!! Thanks John

Rating:

5.0

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Rating:

5.0

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Rating:

5.0

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Rating:

5.0

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Rating:

5.0

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Rating:

4.0

The ar good

Rating:

5.0

The individual that helped me was very well versed in what U-Haul offers and provided all allotted information. Excellent experience !!!

Rating:

3.0

It was a nice place but they should stop charging 1.89 per mile plus make you put gas in either do one or the other and not charge for things that you don't want or need. I am not sure I will rent from Uhaul again due to the prices after they do the 19.99$ to get you in.

Rating:

1.0

I am very upset, I got charged an after hour $20.00 fee when this was never mentioned at all. I asked if I can return it early since I'm leaving my car there, he answered yes I can drop the van anytime during the day late night hours if I choose to. All I have to do is leave the key in the Dropbox and he showed me where to park the truck at. He said nothing about being charged an after hours fee. That is like I been scammed! Also I have my own full coverage insurance that I use when renting cars so he didn't say anything about that and just stated I have to pay Uhaul insurance and that's not right. I'm renting a van and I carry my full coverage insurance from my vehicle everywhere so that if I rent my full coverage insurance can be added as it always does. Also the van had a dent on the passenger side fender area and when you open passenger side door it would rub on fender and make a noise so I couldn't allow anyone to sit in passenger side to make sure it does not get worse. And when I open the rear passenger side door, the bottom rubs on the bumper. Also front end ran crappy. I couldn't take it back because I was running out of time and didn't wanna be late. A $20.00 after hours fee charge should of never been charged to me and the $25.00 insurance should of never been charged to me because my full coverage insurance could of been added to the rental. I am upset and will never rent a Uhaul van again. I should start renting trailers at another company as well instead from Uhaul because of this bad experience! I am really thinking about reporting this to the BBB and to the State,. Please refund the $20.00 plus the $25.00.

Rating:

5.0

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Rating:

5.0

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Rating:

5.0

Nothing. Everything went well. Everyone was helpful.

Rating:

5.0

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Rating:

1.0

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Rating:

5.0

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Rating:

5.0

The manager was very professional and respectful

Rating:

5.0

Nothing. Everything went well. Everyone was helpful.

Rating:

5.0

After some last minute changes that were made to our reservation by Uhaul we had to scramble to find a 5x8 trailer in the area (in New Jersey; we are from Ohio) and NO HELP FROM PHONE SUPPORT (the representative said NO 5X8's were available) WE HAD TO SEARCH AROUND ON OUR PHONES IN OUR VEHICLE and did ALL OF THE WORK TO FIND AN ACCEPTABLE TRAILER. That being said, JOHN fromm Pennsauken Uhaul called me while we were en route and was 100% PROFESSIONAL, UNDERSTANDING, REASSURING AND KIND!!! I can't thank JOHN enough for his phone call and help. And the young man at the counter when we arrived was also excellent. THIS LOCATION GETS 5 STARS IN MY BOOK!! Brenda Combs Findlay, Ohio

Rating:

3.0

It was a nice place but they should stop charging 1.89 per mile plus make you put gas in either do one or the other and not charge for things that you don't want or need. I am not sure I will rent from Uhaul again due to the prices after they do the 19.99$ to get you in.

Rating:

4.0

The ar good

Rating:

1.0

I am very upset, I got charged an after hour $20.00 fee when this was never mentioned at all. I asked if I can return it early since I’m leaving my car there, he answered yes I can drop the van anytime during the day late night hours if I choose to. All I have to do is leave the key in the Dropbox and he showed me where to park the truck at. He said nothing about being charged an after hours fee. That is like I been scammed! Also I have my own full coverage insurance that I use when renting cars so he didn’t say anything about that and just stated I have to pay Uhaul insurance and that’s not right. I’m renting a van and I carry my full coverage insurance from my vehicle everywhere so that if I rent my full coverage insurance can be added as it always does. Also the van had a dent on the passenger side fender area and when you open passenger side door it would rub on fender and make a noise so I couldn’t allow anyone to sit in passenger side to make sure it does not get worse. And when I open the rear passenger side door, the bottom rubs on the bumper. Also front end ran crappy. I couldn’t take it back because I was running out of time and didn’t wanna be late. A $20.00 after hours fee charge should of never been charged to me and the $25.00 insurance should of never been charged to me because my full coverage insurance could of been added to the rental. I am upset and will never rent a Uhaul van again. I should start renting trailers at another company as well instead from Uhaul because of this bad experience! I am really thinking about reporting this to the BBB and to the State,. Please refund the $20.00 plus the $25.00.

Rating:

5.0

Excellent customer service, professional, helpful, and friendly. They are the Best !!

Rating:

5.0

The individual that helped me was very well versed in what U-Haul offers and provided all allotted information. Excellent experience !!!

Rating:

5.0

I always have positive experiences in the Pennsauken location, will recommend them for others if need be.

Rating:

2.0

Got charged too much because the person wasn't there to check it back in

Rating:

5.0

Good people Good service

Rating:

5.0

The storage was very clean our highly recommended storage facility to family and friends and the workers they were very respectful

Rating:

5.0

You guys are outstanding! Better than any other uhaul I have used! I can depend on you which is crucial to my business!

Rating:

5.0

Very happy with the service that was provided to me

Rating:

5.0

The truck was clean with the exception of the inside of the windshield. There were smudges that made it difficult to see when driving into the sun.

Rating:

5.0

I love it there best location there so friendly

Rating:

5.0

This is my favorite U-Haul place to visit they are so kind

Rating:

5.0

Love your place

Rating:

5.0

Very efficiently run business. Friendly and helpful staff/owners.

Rating:

5.0

no complaints john rodgers and the gentlemen when we returned truck was very nice also ty

Rating:

5.0

Very friendly fast service would definitely rent from them again great location

Rating:

5.0

No improvements required.

Rating:

5.0

A++++

Rating:

1.0

I have been a customer for 5 years, this location has the worst staff and management I’ve ever encountered. My move out date was 11/15/2024 not 12/17/2024!!!

Rating:

5.0

They are the Best !!!

Rating:

4.0

easy check in and pick up. was in and out in a few short minutes

Rating:

5.0

Awesome Staff! Caring, kind and helpful.

Rating:

5.0

I needed an appliancev hand truck, I arrived at the store after making a reservation , they did not have one but called another site and said he was sending me over for one, that was great service, as it was right on time.

Rating:

5.0

I never had a problem with this location it’s the best to visit John And the gang all always cool and respectful but this truck had coffee all over it I cleaned it, I didn’t have time to wait so I took it but I also cleaned it up before I returned it

Rating:

5.0

More dollys

Rating:

5.0

I usually always rent from the Pennsauken location. They are kind , courteous and professional. Truck was clean and ready to go with the hand cart and moving pads.

Rating:

5.0

My experience was great they worked with me when needed and even took a load of stress off me due to my situation they are very understanding and I appreciate everything Thankyou so very much!

Rating:

5.0

I love John & Mitzi they r the best

Rating:

4.0

The transmission on your vechiles are shot.They don't shift properly.I drive Commercial vechile,and Im also a Technician.The transmission slip.

Rating:

5.0

I can't think of anything at this time. I have no complaints.

Rating:

5.0

H-haul was really helpful & everything was okay the staff was helpful

Rating:

5.0

Very satisfied with service.

Rating:

5.0

Never an issue at this location

Rating:

2.0

The way this facilty was built makes no sense to me. I was given a 2nd floor 10x10 unit and couldn’t fit the furniture for said unit into the elevator because they were so small. We had to carry a super heavy couch up the stairs with no room to move making it super difficult. Makes no sense that the elevators were not made to fit common pieces of furniture!!!

Rating:

5.0

I have used this facility for over 25 years, and it’s safe, clean, and great storage for things that matter. The staff is professional, courteous and helpful.

Rating:

5.0

Enjoyed storing collectables here with great access and staff. Never had any security or safety issues. Staff very helpful with questions. I left my unit unlocked one time and they notified me within hours. The manager was always pleasant and very helpful when I needed something. Best storage experience!

Rating:

5.0

John and Mitzi provided an excellent experience. They were very kind and helpful. I definitely recommend this location to protect what’s precious to you!! - Dr. Danie

Rating:

5.0

Phenomenal customer service, I feel like I got a good deal and I’m confident that I chose the right place to store my belongings. I will definitely recommend this storage solution if anyone I know is in need. Thank you!

Rating:

4.0

I have rented various size units here since 2017. When I did have to visit the office (to renew for another year (pay for 12, get 13)) John or his staff were efficient and friendly. The only reason I gave 4 stars instead of 5 stars is because I never give 5 stars to anyone or anything. UHAUL should be very proud of this location.

Rating:

5.0

The Supervisor (John) was very helpful and kind

Rating:

5.0

Flawless. Professional, knowledgeable, patient & humorous staff/ couple. The store is a moving day mecca! 5 ⭐️

Rating:

4.0

Facility is good , staff is friendly. Only thing is that units are a lil pricey for the ones without climate control. Other than that is was great

Rating:

5.0

The staff are kind, funny, and friendly. The facility is clean and nice. My only issue is I only need the storage for two weeks and I didn’t receive at least 1/2 of my $300 back.

Rating:

5.0

Awesome service! So helpful!

Rating:

3.0

You really should start pro-rating the payment. I paid for the month of May on 4/28. Turned the unit in on 5/2 and received nothing back.

Rating:

1.0

The man name Jafry was not familiar with his job. I waited for 30mins to be helped or even to be recognized. He could not find my order unplaced online . He asking me the same questions 4 times

Rating:

4.0

I really had a good experience with Uhaul they were helpful and understanding if I can use names John was a customer representative him and I think her name is Betty.

Rating:

5.0

The General Manager, John, is truly exceptional in his commitment to professionalism and excellence in service. He is responsive and timely. The facility is nicely managed. We had great experiences with renting storage and with renting trucks.

Rating:

5.0

Very happy with my experience at this U-Haul facility and would definitely use it again.

Rating:

4.0

The facility was nice and the man at the counter was excellent and helpful but the person who got me to come did not give me the correct size of storage so it was of no use to me but now I’m waiting for a refund that I should have received immediately and it’s held me up from the things I need to pay for to complete my move. This has put my whole experience e to a halt due to the despicable.

Rating:

5.0

Good job,,,nice experience,,

Rating:

5.0

Went above in creating a easy purchasing environment. Will be a repeat customer, and rented a storage facility.

Rating:

5.0

All good

Rating:

5.0

The entire staff at the Pennsauken New Jersey location on Crescent Boulevard were wonderful. They went above and beyond to meet my every need

Rating:

5.0

Was great

Rating:

5.0

This is my seventh year renting at this facility. I moved to due smaller unit. When needed John and his staff are very helpful and knowledgeable. He does, however, have to lose his Boston accent as he is on the outskirts of Philadelphia.

Rating:

5.0

Thanks for everything I was very pleased. Thank you God bless

Rating:

4.0

Need more 10x10 units and offer some kind of discount for Veterans or Senior Citizens.

Rating:

4.0

Closed access through big doors way too early

Rating:

1.0

I was still charged even though I told the person that runs this uhual storage place that I did not need there services anymore. I told them I haven’t used their storage facility since march when I moved into my new place. They still charged me feel like I’m being robbed without a gun.

Rating:

5.0

Thank you for making the entire experience easy! They were both kind and it’s hard to come across kind owners and receive great customer service. They take care of the property and that’s a bonus for me.

Rating:

5.0

I’ve had my things in storage at this particular facility for over six years with John and Missy and I’ve never experienced a bad moment once! Great customer service is better when it comes from great people! I highly recommend this facility for your storage needs.

Rating:

5.0

I am always taken care of by this u haul I appreciate the Management and there customer service is excellent thank you

Rating:

5.0

Very please on how long I been there and had no worries

Rating:

5.0

Thank you for everything would still be there but keep raising price and my stuff just was not worth 15 yrs on payments

Rating:

5.0

Everyone did an amazing job was friendly and did a quick job.

Rating:

5.0

I love every thing but it should be marked where and how to check in. I was confused and didn’t know I had to swipe my card at the first door even though it opened when I went up to it and got declined access at the second door. A sign should be at the first door stating check in and swipe here First

Rating:

1.0

I was double charged twice on my card. I called the store to dispute it and was told they could not find me in the system and that I would get a call back. I never received a call and I am pretty mad I am owed money and no one is responding to me.

Rating:

5.0

Love the staff

Rating:

4.0

I would have preferred a bottom unit but none were available at the time

Rating:

5.0

Yes Steven was very helpful & patient, I'm glad he was there

Rating:

5.0

I loved the storage if I need to go back this would be the store place I recommend they are very nice and helpful great people wonderful.

Rating:

5.0

Best U-haul in the area! I will only store at this facility

Rating:

5.0

The only reason I closed my account was I no longer need storage. The owners of this site are kind, friendly and helpful. The property is neat and clean and all the employees are helpful.

Rating:

5.0

I appreciate the carts by the door when we need them. That is also amazing. But Maybe you should give discounts when we need to rent a vehicle for moving.. we were there 1 1/2 years and always paid our rent on time. That would have been nice.

Rating:

5.0

John was very helpful

Rating:

5.0

Very helpful

Rating:

3.0

No AIr conditioning. Had to wait till fall to remove belongings because otherwise I would’ve passed out from heat stroke

Rating:

1.0

The manger at the time didn’t update me on 24hour pass , when I came the night I signed up I didn’t have access to the building, staff was as told I will be returning that night before 10:30pm , I was told by customer service I don’t have access until they open .

Rating:

4.0

Staff was very nice and helpful and went over and beyond to show me the difference sizes and had a lot of patience with me because I really had no clue on what size I needed

Rating:

4.0

Made moving transitions easy and seamless both going and coming from multiple locations.

Rating:

3.0

So the 24 hour access pad on the side has been broken and it doesn’t seem like anyone is trying to fix it. I cleared out my storage unit and the young man who checked me out was okay a game on his phone so I hope it did it correctly and I don’t continue to get charged

Rating:

5.0

Excellent place to store your items never had a problem at all very clean and friendly there was always someone around when you needed them I had my items there for six years John and his wife great people thanks again

Rating:

1.0

Staff are awful and rude. Currently have a lawsuit due to manager harassing

Rating:

5.0

Very good

Rating:

4.0

I have used this Uhaul facility for storage and rental on trucks . The staff are very professional and friendly. I would definitely recommend their services.

Rating:

5.0

very friendly

Rating:

5.0

I will recommend you and your staff to everyone and I will put it on Facebook

Rating:

5.0

John and Mitzy were extremely nice and knowledgeable. They definitely take pride in running their business!

Rating:

5.0

The staff is very friendly - the facility is well equipped and SPOTLESS! Everything is well maintained. I used the restroom today - it is cleaner than almost any restaurant restroom. And who wouldn't fall in love with Mitzi!! Thank you.

Rating:

5.0

I moved here from another storage unit due to many difficulties and my first day at this location was so much better. It’s warmer theirs close parking and no long dark hallways to be afraid of. Also John and Misty was fantastic and they work with you🙂

Rating:

5.0

I can’t remember his name, but the guy was very nice and very informative.

Rating:

5.0

Always good to know customer support because they are all set to do what’s best for the customer.

Rating:

5.0

Whould definitely rent from here again!!!

Rating:

5.0

very professional, friendly efficient.

Rating:

5.0

Great staff , super friendly. Got me in and out!

Rating:

5.0

I had a great experience with John and Mitzi. Always accomadating and professional.

Rating:

5.0

Great team! Thanks for your service this past year!

Rating:

5.0

I knew it was in my neighborhood

Rating:

4.0

Very clean, affordable, and most importantly convenient..

Rating:

5.0

Nice people. Always helpful. Pleasure to do business with.

Rating:

5.0

Mataince fees, don't understand why customers are responsible for these fees if it doesn't concern their storage area. I received 2 letters informing me of an increase in monthly rent due to Uhual mataince fees. That's a little out the way especially at this point and time in economy. However John and his Mrs are very nice and professional.

Rating:

4.0

Self storage staff was friendly and efficient. The facility was clean and well maintained. There is a problem with laternflies at the storage building entrance.

Rating:

5.0

All the staff at Uhaul were professional, knowledgeable, and helpful. The storage cost was reasonable. I will definitely recommend this facility to anyone looking for storage services.

Rating:

5.0

This is the go-to location for storage in this area. Fair pricing paired with knowledgeable owners.

Rating:

5.0

John and the entire staff was so accommodating and helped me with my vehicle and unit rentals. I felt like they went above and beyond to make my move as smooth as possible. Thanks for everything.

Rating:

5.0

Great place friendly help.

Rating:

5.0

Clean, efficient, easy to use and well laid out. Now if John would only stop being a Patriots fan :)

Rating:

5.0

Zachary was absolutely a pleasure to work with. He made the process so smooth. He was very knowledgeable, professional and just generally kind. Also the bathrooms were very clean!

Rating:

5.0

Always a fast and easy process. Friendly staff members at this facility and very helpful with all my package needs.

Rating:

4.0

Always had an excellent customer service experience with John and Mitzi. They are very professional people to work with. Highly recommend them

Rating:

5.0

The owners at the Uhaul of Pennsauken were absolutely extraordinary! Extremely friendly, informative, and helpful! They treat you like you are at their own home with a welcoming and caring atmosphere. Would recommend 100%.

Rating:

5.0

Love this place ! The nicest and easiest people to work with ! John and Mitzi are the best!

Rating:

5.0

Team went above a beyond to service me. Interaction from start to finish was excellent

Rating:

5.0

John Rogers is very kind and accommodating, he walked me through and explained everything. More so, he was very welcoming and made sure I was comfortable. Thank You.

Rating:

5.0

The Customer Service Was Above And Beyond Excellent In Helping Me With What I Need Thank You!

Rating:

5.0

The best place I could have chosen.

Rating:

4.0

I was glad to be able to use the storage facility. I picked it because it was inside a building. I had used it earlier around 2004-5 when we were renovating our house. Nice place and people. Thanks

Rating:

5.0

Great place and clean

Rating:

4.0

Zack was helpful and straightforward. Sean needs an attitude adjustment but he was straightforward as well. Loved the storage facility.

Rating:

5.0

I was totally pleased with the service. Both members of the staff were helpful and friendly. I chose not to continue using the storage facility because I was moving from the area. I would totally recommend using this U Haul storage business.

Rating:

4.0

Only situation that I've encountered is the access to the facility,it says 5:00a.m.,but it never REALLY opens until 9a.m.,also the unnecessary calling to people who you put down as a reference,they don't have a contract with you,the one renting the space does,but overall above average & the price was great,if I need a unit again,I'd comeback & I'd recommend,thanks

Rating:

5.0

Great all Around experience, highly Recommended.

Rating:

5.0

The sale person who helped me, he was extremely helpful and nice.

Rating:

5.0

The staff was excellent and very informative about everything

Rating:

3.0

Prices were a little high

Rating:

5.0

Only negative was the van smelled horribly like cigarette smoke. The location and staff was great at this location.

Rating:

5.0

Excellent customer service, in every single interaction, by several different employees. Highly recommend this location.

Rating:

5.0

I recieved excellent service and assistance obtaining a rental unit. The husband and wife duo run an extremely well organized and clean facility. The security system to ensure the overall safety of both individuals and their belongings is very well done. I would strongly recommend.

Rating:

5.0

This was a good experience easy fast never a problem will use again if needed

Rating:

5.0

For a first timer and due to a couple of days of renting U-Haul it’s Nice, clean, good customer services, didn’t really have to ask question the guy explain everything before asking and show me what to do and how to Access my storage. Great deal with storage & 1st month free, enough space for what needed. Would recommend. Not sure how it is when dealing with them for months but I know it was nice & easy experience.

Rating:

5.0

This is the best uhaul facility to rent trucks trailers or units. Everyone there are awesome, really helpful on whatever you need.

Rating:

5.0

Excellent customer service and super clean storage

Rating:

5.0

John and Mitzy were incredibly helpful and always kind and courteous!

Rating:

5.0

The staff was really great and the building seemed clean while being secure.

Rating:

5.0

I forgot the name of the person that helped me but his last name was ridgeway I believe. He was kind friendly and very thorough with helping me get the moving van and storage unit.

Rating:

5.0

The staff at the Pennsauken, NJ UHaul are professional and friendly. I am glad to be a returning client to their location.

Rating:

5.0

Friendly staff, make me safe everytime I went there. And I will definitely come back in the future.

Rating:

5.0

I have been with you for along time form 2003 until 2020 , and it has been a wonderful experience I appreciate all your kindness . I would recommend you to anyone thank you so much for everything .

Rating:

4.0

good job

Rating:

5.0

I've had a very good experience with U-haul Pennsauken, I was very satisfied and would definitely recommend their services to family and friends. :)

Rating:

5.0

Thank you Mr. Rogers for assisting me with the contents of the storage room, considering the circumstances. He was very helpful and very understanding. He helped me tremendously. Thank you again.

Rating:

5.0

Thank you all for you all gelp

Rating:

1.0

.

Rating:

5.0

I used U-haul multiple times over the years. This team has been around through all of them and they are very helpful and provide quick answers. No complaints what so ever!

Rating:

4.0

The only problem was mold on a few items.

Rating:

5.0

excellent clean facility managed very well

Rating:

5.0

Things were so quick and easy. No extras. Mitzie and John were helpful , quick and organized!

Rating:

5.0

Everyone was very friendly and helpful. They called me the day before my reservation to see if I had questions. Also explained what to expect and walked me to my unit before I brought my items.

Rating:

1.0

Associates had to call manager multiple times for help and directions. Was rushed. Could not find my reservations, although I provided number. Had different price than what I reserved online.

Rating:

1.0

I will never rent a storage unit from John &Mitzi& Having a phone is a luxury not a necessity & when you are poor and only have one phone that doesn't make you a criminal or a illegal aliens!

Rating:

5.0

Very attentive service.

Rating:

3.0

Access hours should be extended. Maybe 7 am till about 9 or 10 pm.

Rating:

5.0

Great place

Rating:

5.0

Total satisfaction.

Rating:

5.0

Cery helpful staff

Rating:

5.0

Nice indoor storage.

Rating:

5.0

Jon and the rest of the staff at this U-Haul location were amazing! We moved from Ohio to New Jersey and they were great at helping us figure out what we needed and when. Thank you!

Rating:

5.0

The communication with John was great! He called to make sure we had the proper size unit and he gave us the lock and key for free! Awesome experience.

Rating:

5.0

Everyone that I came in contact with was friendly and helpful. I didn't experience any problems.

Rating:

5.0

Fantastic Service and Facility. If and or when I need storage in the future, I would definitely use your facility and service. Thank You.

Rating:

5.0

Helpful staff, Clean/safe storage units and an excellent location. Will most definitely get my business if/when the need arise.

Rating:

5.0

The Gentleman who assisted me the day I moved out from my storage unit 10/26/18 went above and beyond to assist me. He was working alone and had many customers to deal with. He excelled in every way.

Rating:

1.0

I have been a u haul customer for years and once I go to the Pennsauken store I am treated like trash. I am highly disappointed.

Rating:

5.0

The staff at that facility are awesome people and always have a smile for you.

Rating:

4.0

None

Rating:

5.0

The staff was extremely helpful. They listened to my needs and did their very best to accommodate me.

Rating:

5.0

This U-Haul site was very helpful and took the time to personally show me how to access and utilize the equipment provided for the storage units. The units were clean and easy to access. Great job!

Rating:

5.0

Your facilities are very well maintained and the prices are decent considering the area, I will definitely use UHaul Pennsauken as my first choice for future storage needs.

Rating:

5.0

The staff here at this Uhaul was very helpful. They made me feel welcome and answered all my questions I had. If I ever need another storage unit it will be from here. Thank you for professionalism.

Rating:

3.0

I didn't like almost being charged a late fee when it wasn't necessary got a letter in the mail I'm glad I caught it it was taken care of when I called but lady said she was going to wave the late sho

Rating:

1.0

My unit was leas than 4 feet high! When I moved in there was a broken rat trap and rat poison everywhere. When I moved out charged me a whole month rent even though I was leaving w a fully paid 8 days

Rating:

5.0

Thanks sooo much for a great service

Rating:

1.0

Overall bad

Rating:

4.0

Should have longer access hours

Rating:

5.0

Great experience, Mrs. Mitzy was very friendly and helpful. She gave exceptional service. Thank you, Mapril glenn