Didn't get enough miles for the trip. Then I had to pay extra. Tons of tow dollies and when I get to destination they charge me again.Kevin S.
Moving Truck Rental in Pennsauken, NJ at U-Haul Moving & Storage of Pennsauken
Pennsauken, NJ 08110
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Pennsauken, NJ 08110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The truck that a reserved 20 foot was not available 3 days before I was suppose to pick it up at the original location so they asked me to go to a different location which was further but ok when I got there on the day I was moving they told me I should be at a different location and that location and the one I was at did not have the truck size I reserved and he made no effort to get the size I reserved. He offered me a truck that was to big 26 foot for what I needed and too big for me to drive so I had to take a smaller size 15 foot and I had to leave back many items. I made the reservation 6 weeks ahead of time and expected the size I reserved. I will be sending more emails to the higher office because the costumer service was horribleJoann P.
I reserved the uhaul trailer 3 weeks in advance and when I showed up to pick it up, after waiting around 15 minutes, the person working the counter said the trailer they had needed repair and he had to call a number to find another. The reservations I made were to a dealer that was between 2-3 miles from my house and then they sent me to Pennsauken NJ and he said that this was closer to my house when it was 4 times as far through heavy rush hour traffic. Then when I finally made it to the next dealer they had the trailer. This is a 6 foot by 12 foot enclosed trailer. I back my truck up to it and I say don't you have an adjustable leg to lower the trailer hitch up and down he said no we don't. I said well I need to disconnect the trailer from my truck to load it so how was I going to get it hooked back on my truck? He said lift it?????I said that might hurt my back he said nope just use your legs????? Do you all know how heavy this trailer get??????? You directions to loading the trailer even says load the front heavy and the rear lighter. You've got to be kidding me. You all treat women the same way??? tell them to use their legs not their back??? Very bad business.Donald W.
My location services would not work on my phone which disqualified me from doing a self check in resulting in the $20 charge.Latoya B.
WE WILL NEVER RENT FROM U-HAUL AGAIN!!!! Worst experience i've ever had with a company. The truck we had a "guaranteed reservation" for wasn't there when we arrived. The pick-up place was ZERO help, had no idea what to do when our truck rental wasn't ready, they basically said we should just wait until the previous renter returns it, but refused to call them to ask when they would be back. We also called Uhaul customer service and they were equally not helpful. My husband and I were shocked with the lack of help or guidance offered. They offered no discount even though we were forced to drive 20 minutes out of the way to pick up a WAY smaller truck, which caused us to have to make 4+ trips to load our storage unit. Of course all the miles we racked up caused our bill to be WAAAAY higher than what we were told. DO NOT RENT FROM U-HAUL!!! For our move next week we reserved Penske after hearing amazing things from friends and family.Christopher M.
Very good serviceotilia R.
This location is in a unique historic building and has the largest variety of packing supplies and box shapes and sizes of any UHaul location I have been to in the South Jersey area. Both times we went the shop seemed to be short-staffed, but the staff member on duty was friendly and efficient in getting us on our way as fast as possible.Shannon B.
Great customer serviceMatthew N.
Additional staff - but I understand many businesses are having that problem at present.Evelyn R.
John and his staff are excellent. I would highly recommend this location for any of your needs.Michelle R.
Trailer was messed up we had to also rent an enclosed one because this one wouldnt work. The staff was very helpful and niceEdward W.
Basically your reputation as being a well maintain and friendly atmosphere is a grade of excellenceRAUL A.
Maintain same level of excellent servicePeter T.
I have rented trailers from John Rogers for three plus years now. I will go out of my way to rent from him. The service I get is absolutely second to none. I wish other companies I deal with were this good.John L.
Very nice ladyJanet N.
The owner John is very organized and helpful. I wish all Uhaul locations were like his.James B.
John exhibited some irritation with me when I questioned the pick up location, I thought it was further than it was because I never travel in that area. He searched different locations and seemed very annoyed.I shared my feelings and he denied that he was annoyed. The day I picked up the trailer John was very nice. It was a tremendous improvement. He may have been having a bad day, I understand. We all have them. I would definitely go back to that location. Zack was awesome and the young lady that was there at drop off was outstanding. Thank you. Mike LerroMichael L.
Staff was exceptionally helpful, kind, and knowledgeable. Even understanding about the early drop off situation. 6 stars!John B.
Keep doing what you're doing Maybe in the Summer give out waterLuis R.
Always excellent customer serviceMatthew N.
Really nice facility made checkout very easyMatthew C.
They accepted equipment right awayKenneth W.
Nothing. It was super!Tracy W.
john thank u for all your help Mrs Charity CuttsCharity C.