The Location is very convenient because is close to the highway. They were short staffed, and they managed to keep control of the whole operation.Adrian recommended the right equipment and helped hook it up properly.
ENRIQUE RCustomer Reviews for U-Haul Moving & Storage of Saint Peters
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The young black man that was working the counter on 5/20? was terrific. Friendly, courteous, and knowledgeable. I would definitely use this location again because of his great customer service.
BRIAN LWas fourth in line at counter. Had to wait 30 minutes.
Charles Dtrailer had bent axles. When i blew a tire i spent 8 1/2 hours on the side of the road. not this locations fault though. U-haul road side assistance screwed up bad.
JOEL KGood stuff
TOBY BEverything went well, and was taken good care of.
ALBERTO BRodger was very helpful and friendly!!
AARON BGreat service
CARL SGreat customer service at a great price
PAUL EThe Manager, Adrian, was incredible to work with, and all the staff were incredibly kind and helpful
Emily H | Overall ExperienceI use this location a few times a year. The staff are always helpful and friendly. Thank you. We will be back next time we need a trailer or truck.
NICHOLAS RYour staff at the St. PETERS facility was so helpful and courteous. They were friendly and polite. I felt very comfortable and am so glad I chose you for my business.
Vickie H | Online Move InI would have rated my u-haul experience excellent, but I had water damage on 3 pieces of wood furniture fortunately I did purchase the insurance and am now in the process of filing a claim.
Sheila E | Overall ExperienceEverything went very well
HECTOR CNathan was great to work with and the entire staff was very friendly and accommodating
ROBERT RI have never had problems here since started using about 2008. Dan was especially helpful this visit.
MELANIE Sgreat job guy help me got me in and out. Great customer service had a nice experience will be back .
WILLIAM RFuera genial que tuvieran un empleado que hable español para agilizar más rápido el proceso de arrendamiento de la unidad
HENRY MThis place was great. The staff were friendly, efficient, and competent. As soon as I pulled in, the attendant noticed the tires on my trailer were low on air, and added some immediately. I told him about the dim tail light and he noted it for repair. He did a quick, thorough inspection, unhitched and unhooked the trailer from my vehicle with no problems, and I was on my way in minutes.
DANIEL SI am really impressed with the ease of being able to rent a truck from U-Haul. The manager I worked with made the process easy and very affordable.
DAVID MAlways have a good experience at the St. Peters location. The GM is always super friendly and present.
DANIEL BThe installer did a great job and completed it in a timely manner.
Scott MQuick, easy, answered all my questions.
LORAINE HAdrian and staff were very professional, friendly and customer oriented.
DENIS KVery clean vehicles. Very nice employees. I've rented 2 trucks over the last 3 months and both experiences were excellent.
TODD RIt was a VERY professional and helpful team.
JORDAN S | First ImpressionsGave me a big box to put my stuff. Worked out nice for my situation.
David L | Overall ExperienceWe've used this location a few times now and they are the best. The employees are always friendly and helpful and the equipment is always clean.
MICHAEL RThe website is not working to make reservations.. Store personnel are very friendly.
STAN LEverything was great. I will use this service agree please send me coupons
RUSSELL Sthe person assisting in making the reservation was a great help and answered all my questions and made the process easy. i interrupted the persons lunch and it did not bother him. while picking up the trailer there was issues with the computer but the manager was able to assist and made the process easier.
CLIFFORD CRep was very professional and eager to help.
HARRY HEverything went smooth and overall experience was great. I do want to mention we called Plaza Services in St Charles, the recommended drop location on veterans memorial. We called at 4:50 to let them know we were on our way, would be there in 5 min to drop this trailer..to which the owner said it’s been a long day and I’m not staying to wait for you I’m walking out the door. We actually have used this business for oil changes in the past and will no longer do business of any kind. Horrible customer service! Would never recommend to anyone!
GINGER RMy entire experience went well.
TIMOTHY BPerfect experience!
THOMAS MI’m sorry, I forgot the name of the gentleman who checked me in and checked me out, but he was very professional very polite and very helpful
RONALD SFast Friendly Service with a Smile..The office was clean and well stocked with all accessories your moving experience easier. Thank You again.
GARY BEveryone was very respectful and helpful
JAMES RThe representative was very nice and thorough
ROMELA C | First ImpressionsThe staff was outstanding, quick and efficient! Thank You
Kenneth WThe 5x8 trailer needs maintenance as the door was extremely hard to open, perhaps due to accumulated rust around the latching flange and receiving collar.
MARK TYou guys charged me $55 for gas and I only drove the truck about 15 miles… pretty cheap if you ask me..
NIKOLAUS MThe inside of the windshield needs to be cleaned. The glare after dark made it hard to see. The service was excellent both when picking up the truck as well as dropping it off.
GERALD AThe employees were very helpful, friendly and professional. Loved them.
DORINA WLube the ratchet straps
MICHAEL PAdrian was particularly helpful. A true asset to your team.
Gregory PAs a business owner myself, I can honestly say that that location was run as tight as a ship could be run. everything was spot on.
STEVEN BEveryone helpful with my move/storage questions. Rodger was efficient checking me back in even with the bitter cold. Thank you!
SHANNON HThe equipment was not in ready condition when we arrived and we had to wait quite a while for them to repair things that should have been found when the equipment was returned. The team there had trouble finding tools to do the work.
DENNIS EGreat fast service and nice trailer for the task !!
KRISTINE ROnly issue is snow removal in the parking lot is not adequate and could be dangerous. Staff was lovely.
ERIN S | Overall ExperienceFrom management to the staff, Excellent and friendly
PAMELA T | Overall ExperienceThey were all so helpful
CAROLYN S | First ImpressionsVery friendly, helpful staff.
DEBRA J | Overall ExperienceGreat staff and facilities.
Shaun R | Overall ExperienceVery friendly. Most helpful. The manager went out of his way to help me with a situation. Very grateful for him and the entire crew! They all where exceptional! B. Great crew! Will be back, FOR SURE ::
PAMELA T | First ImpressionsThe manager of this facility (I can't remember his name, I think it started with an A) was so helpful and kind. He helped me upgrade to a larger unit when I realized I had too much stuff, and did it so effortlessly. Feeling so thankful!!!
Mackenzie P | Online Move InThe staff, especially Shay and Adrian were extremely helpful. They helped me in my dad empty. Our trailer had really excellent customer service. The extra mile, very friendly, helpful patient. It was a very, very awesome experience and smooth.
MELANIE M | First ImpressionsThank You to the crew at UHaul St Peters MO!
mikel g | Overall ExperienceThis was our first experience with a storage facility. We were highly impressed by the cleanliness and efficiency with which this facility operated. We would highly recommend it. We found the inside storage very convenient to access and well maintained!
Don M | Overall ExperienceThis was one of the most professional experience I have had in a long time. From the cleaning staff, the front desk staff, and the manager my experience was amazing. I told them I wanted to work with them all. Obviously the front desk crew was my first point of contact and they took care of me and my thousands of questions so professionally and polite. Superb job U-Haul Thank you
derek h | First ImpressionsFrom the entry of the parking lot to the closing of my business of being there. I was greeted by a very happy and professional staff even the store manager hisself Adrian walked me through the process made sure I was made aware of promotion going on. I highly appreciate and recommend this place to anyone! Clean Rodent FREE…..
Davangela J | First ImpressionsThe new African American Manager was wonderful, and very kind. I was Amazed how helpful he was.. Sorry I forgot his name.
Cheri C | Overall ExperienceWe've not used a storage facility before, and were very impressed by the cleanliness and security, as well as the pleasant and helpful staff.
Don M | First ImpressionsOutstanding!
CYNTHIA N | Overall ExperiencePolite, helpful staff
Michael F | First ImpressionsKisty knows her stuff! I went into rent a smaller unit in addition to the one we already had and it was not registered correctly (by someone else not Kisty). In fact it was not even entered into the system. I went back a few days later to store items and the alarm went off. Luckily I got Kisty to help me and she fixed everything! Promote her immediately! Today I went in to swap out the small unit with a larger one and again Kisty helped me and completed the transfer in minutes! Staff make everything and she is one you NEED to hold onto anyway you can.
Timothy L | First ImpressionsThey staff was amazing and very helpful
Beatrice B | First ImpressionsA price increase every couple months and all of the moths are my only complaint.
Erin S | Overall ExperienceClean. Well lit. Very secure. Liked the community area for thing you no longer wanted you could put there. Check out was awesome and staff super friendly and thank me for being a customer!!! Items in storage for years and no rodents or bugs got into unit!!!
FRED L | Overall ExperiencePleased that 12 years my belongings were in storage that they were as the day I put them in. The times I interacted with staff, pleasant + effecient. Adrian is very personable + helpful. The store had good communication via email. If I needed to call staff very kind, effecient, + helpful.
LONNA A | Overall ExperienceVery professional
Johnny A | Overall ExperienceAll in all definitely 5 stars plus. Staff was very helpful and explained everything very well. I would definitely recommend this facility to everyone.
Isaac G | First ImpressionsThe staff was amazing! If I move again I'm coming back to this location!
Paula D | First ImpressionsI felt always my items were well secured st U-HAUL! No worries at all!
Alfonso K | Overall ExperienceI feel very good about my decision to rent a storage unit here. Adrian Gines was awesome - very nice, approachable, professional, and informative. So far, I've had a great experience!
gary f | First ImpressionsIt would be nice if you guys would prorate accounts. I got charged my full month on Tuesday and moved out over the weekend and get nothing back. Which means I payed for a whole month and get nothing from you guys. Not very fair that I'm paying for nothing now. I had to pay for a full month, just to have my unit for 4 days.
ROBERT L | Overall ExperienceI will always use this storage facility in St Peters everyone is like family UHAUL forever
Rodger S | Overall Experienceit was great EXCEPT it was difficult to get in and out. the facility is set up for big trucks to move in and out, its not at all easy for the regular person to use. you asked, well there you go.
Paul N | Overall ExperienceThe staff was efficient and friendly. They made the truck and storage rental stress-free.
Evan L | First ImpressionsGreat staff. Very helpful. Very well maintained
Michael R | First ImpressionsLived in St. Louis most of my adult life and have used this facility on numerous occasions from storage and moving supplies to propane refills. I can say this is definitely one of the better run facilities in the St. Louis area and I would intentionally drive out of my way to frequent this location.
Adam W | Overall ExperienceCalista was amazing. She explained everything clearly and took the time to show me how to access the unit.
dennis f | First ImpressionsI have recommended this location for storage needs to my friends and family. Great facilities, helpful and attentive staff, and great experience overall.
Abigail w | Overall ExperienceI trust U-Haul to do business before any other storage company ! Most all competitors are overpriced, unfair, & honestly they have ill intentions to the customer to raise prices after moving in, just to force failure in payment. Thanks for being kind to me !
Don P | Overall ExperienceUhaul had what I needed with no hassles
Ken H | First ImpressionsThe staff were super friendly and helpful! I will certainly use uHaul and uhaul storage again!
NATHAN P | Overall ExperienceWe have been using this location for a few years and have always been pleased. The staff is courteous, efficient, helpful, and is pleasant to deal with. We have used this location for storage and to rent the occasional truck. The storage area is clean, maintained, and any issue was dealt with right away. The vehicles have always been clean, a good value, and easy to rent. We will continue to use this location.
Stephen P | Overall ExperienceService was GREAT! Very helpful, knowledgeable, friendly. When I got there, I realized my storage unit was too small and not the right fit for me. The staff showed me alternatives and helped me get the storage unit that was best for my needs. Thank you!
NATHAN P | First ImpressionsStaff was very friendly. The store smelled very clean and looked very well put together. The unit was clean and it was easy for us to move our things into.
Amanda O | First ImpressionsThe young lady that helped us was excellent! Professional, knowledgeable and polite! An excellent staff member!
Mark S | First ImpressionsThe assistant manager helped me when I finally decided to go with U-haul for my storage solution. She was friendly, engaging and kind. Also extremely knowledgeable and made the process easy and simple. 10/10
paris f | First ImpressionsI really appreciate y’all for keeping the facility clean and working with me thank you all so much
Janiah J | Overall ExperienceThe staff was nothing but kind and helpful through the whole process.
SHERI H | Overall ExperienceThe staff was very professional at whate they do I would highly recommend using them for my future moving needs
Daniel K | First ImpressionsThe staff was amazing. Very helpful and friendly!
cameron a | First ImpressionsThe staff are wonderful, best I’ve seen. Clean facility, highly recommend.
Stephanie S | Overall ExperienceStaff was outstanding to work with. Professional and friendly answering all of our questions. Most helpful.
Sue K | Overall ExperienceI have used this location for storage since 2015. Much to my disappointment the cleanliness of the building has drastically gone down hill during that time I've noticed mice poop in the hallways outside of my unit. As well as spiders and dead roaches. The floors in the hallways are in need of a serious degreaser. Due to these on going pest issues and lack of overall cleanliness I will no longer use this location for storage.
CARRIE A | Overall ExperienceThe staff is friendly and helpful.
Paul M | Online Move InVery clean. And helpful staff.
Joyce R | Overall ExperienceTemperature in half of the third floor was inconsistent and often higher than what it should be.
Jason B | Overall ExperienceEvery one who works there is so nice and helpful! The storage units are well lit and clean and I felt completely safe there
Susan R | First ImpressionsEvery employee there is so nice and really helpful. The storage units were well lit and clean and felt completely safe.
Susan R | Overall ExperienceI reserved an until via a telephone call. I thought my reservation was made as I paid for the unit. The young lady was great There was a young lady who helped in the office. When I went to into the building after hours, I could not access the building which cause a which major delay in the moving my items. Now, I have to hope I can access the building at 5:00am
Chasity P | Online Move InThis location was accessible and convenient. Friendly and courteous staff. Overall good value.
Denise H | Overall ExperienceNot related to the storage facility. I also rented a box trailer. Who rents someone a trailer without a flip down wheel to take it off of the truck at the loading site?
Adam W | First ImpressionsI know that I had one payment left on account in case the mail carrier failed to deliver my payment. However, when I moved out, I was told that there was "nothing" left in the account. I went on-line to check that and to my surprise and my personal ignorance, I was not able to see any of the accounting records for my storage unit. My suggestion is that you add that information to all accounts, including the receipt that is already posted on the account.
Nancy F | Overall ExperienceGood facility with easy access, one section seems to be better climate controlled than the other, ordered a climate controlled unit but it was 10+ degrees warmer than the other side
Jason B | First ImpressionsJosh Smith went out of his way to make me feel appreciated. On top of that he even offered to help me move some of my heavier items(desk, workbench) into the facility.
Joshua M | First ImpressionsGreat service
QUIWONYEN H | Overall ExperienceI just wish the prices would not have kept going up. I feel at a certain point if you've had a locker or storage unit For quite some time, you should be grandfathered in. At a set price.
Terri O | Overall ExperienceA/C should not still be malfunctioning more than a year later. This is the ONLY reason I moved out, excessive heat in my section (over 90 most of the summer inside)
ELIZABETH T | Overall ExperienceMy experience was very satisfactory. Would definitely use this location again if i needed one.
Barbara W | Overall ExperienceGreat service always !
QUIWONYEN H | First ImpressionsIt started as a stressful day for us but Taylor was incredibly helpful and put our whole family at ease, and walking away with a smile. CJ knew plenty about the ins and outs of the business to answer any other questions we had in the meantime. Great team, who is happy to help.
Zachary L | First ImpressionsThanks
timothy f | Overall ExperienceThe lady at front desk her name was Taylor she was very nice and helpful
Jesse J | First ImpressionsThe associate was friendly, helpful and efficient. She is a great help to anybody who comes totally blank to the business and she educate me so well. Thanks and very much appreciated her help.
Javier R | First ImpressionsFacility is very clean, in a very convenient location. The staff is very professional, and easy to deal with. Very people friendly.
Barbara W | First ImpressionsUsed facility from 2016-2023 & had no problems during that time. It was close to home & I could come whenever I needed to. It was clean & I always felt safe . Staff was helpful and I appreciated their help when I was moving out. This is a good location (70 & Cave Spring in St Charles). Would highly recommend. K. Davis
Kathleen D | Overall ExperienceMy locker was full of damaged goods and mouse droppings. I will be putting a complaint in with corporate office and video of damage.
STEPHANIE L | Overall ExperienceThe 'no contact' rental option is nice for those who work, or have time constraints which allows them to complete a rental and begin the storage process at their convenience.
James B | Online Move InAlways a great place
Daniel T | Overall ExperienceTay Miller was really helpful and explained well all the questions I had about the unit
Rayontay M | First ImpressionsThank you for amazing service and helping me with all my storage needs!
Jacqueline P | First ImpressionsI was told that I had 24 hours access and I paid for it I have to leave all my stuff in the back of the u haul truck because my card didn’t work & my storage unit is open with some of belongings I will never go back to this place again
Steven L | First ImpressionsVery nice and well maintained
Paula S | First ImpressionsThis location has always been my favorite to use! They are always helpful, friendly and always has everything I need! Highly highly recommend!!
Angel J | Overall ExperienceThe store manager was beyond amazing! Really made the whole experience a breeze, I am very thankful I chose this location for my truck rental as well as storage location!
elizabeth l | First ImpressionsYour staff was helpful and very courteous. Your facility was always very clean.
Cathy S | Overall ExperienceUHaul went above and beyond! In the process of moving, we literally found ourselves pretty much homeless for about a week between selling our condo and getting to move into our new home. People at UHaul were the kindest people we dealt with during that week. We had to rent trucks and vans two different times and also a storage facility. They made it easy and affordable. Kudos to the staff at UHaul on the service road in St. Charles, MO.
Susan G | Overall ExperienceNo problems with move it. Great experience!
Margaretta M | First Impressions-staff generally aloof & uninterested in assisting -with the layout of local store, there is no way to safely see someone settled behind the counter or for staff to see incoming guests - doesn’t seem safe for customer or staff -recently paid for month but cleaned out unit after 6 days; on fixed income; staff said pro-rate is only 3 days; seems unfair
MARIAN S | Overall ExperienceStaff was very friendly, understanding, helpful, and accomodating. Will definitely recommend to friends. Overall, a 10 out of 10!
Susan G | First ImpressionsAlways excellent in person service or telephone call service (directly to facility).
WILLIAM B | First ImpressionsI have been a customer for 11 years. Very happy
DIANE E | First ImpressionsThe whole process was quick and easy.. I was pleased with the helpfulness of the staff and the ease of moving in.
Margaret O | First ImpressionsVery helpful and polite
Jacqueline S | First ImpressionsThe representative was help and courteous
MARIAN S | First ImpressionsI enjoyed having a storage at U-Haul moving and storage
Roosevelt P | Overall ExperienceEveryone was friendly. Very easy to move my stuff out with no problems.
CHRISTINE K | Overall ExperienceThe process of renting a truck and adding a storage unit was seamless.
Denise H | First ImpressionsThank you
GLENDA T | Overall ExperienceGeneral manager was great
Edward A | First ImpressionsWas about to contact mng. after hours, when needed to.
ladonna b | First ImpressionsThe staff were great and so helpful. I've rented storage there and vehicles and I've always had the best experience.
jon b | Overall ExperienceI've had 2 good experiences so far at U-Haul. I bought boxes online and then picked them up with no waiting. Andrew was very helpful when I rented a storage room. He explained everything and even walked us to the storage unit explaining all the safety/security features at this facility. This gave me peace of mind about leaving my possessions.
Sharon G | First ImpressionsThat drew guy, he’s pretty alright in my book I guess.
nicholas T | First ImpressionsThis was an amazing facility with some amazing workers and it from the time I brought my first piece of equipment there till the time I checked out, they were all about the customer service. It was amazing! I had never experienced anything like it especially when you've heard other things from other people about other storage places. I truly want to thank the workers here and the owners here and the manager here too. You guys are all something quite special! Thank you for working with me
Demarcus T | Overall ExperienceI will use again if the need arises.
Richard R | Overall Experience12 years of great storage and service.
RONALD T | Overall ExperienceJust started, but so far so good
Tiffany H | Online Move InStaff is very friendly and helpful. Finding my unit was easy.
Kaltrina F | First ImpressionsSo far, everything is great! Thanks
Hyacinth S | First ImpressionsTodo muy bien.
PABLO S | Overall ExperienceAppears staff is too lazy that you have to take a picture of clean unit and have to bring it to them. Light wouldn't come on in hallway. Very inconvenient,but would come back
allison j | Overall ExperienceGreat staff! Love this U haul.
Deedra S | First ImpressionsEasy access, all person helpful
Wayne M | Overall ExperienceOver priced and the employees were hit and miss
KIEANNA B | Overall ExperienceIt was difficult to get ahold of someone to help us properly drop off the trailer.
Kurtis O | Online Move InThe Rv storage doent worth the price they charge , $65 monthly for a open storage , somebody can steal the trailer easily and just one camera for that part of the storage
FERNANDO D | First Impressionsalways clean an always helpful
Samuel R | Overall ExperienceAll employees super helpful, professional. If we need storage again we will use.
Kenneth P | Overall ExperienceI’ve used U-Haul storage for over 10 years. Several locations. Along with their trucks, and other items they sell. Bought boxes, and hitches. Never had any problems. Always clean. Highly recommend them.
Mario B | Online Move InGreat people that work here
BARBARA G | First ImpressionsWe are going through a moving process, need a truck and somewhere for storage. Moving is not a fun process, the professional and friendly staff takes so much stress out of this. Well done, first class.
Roger A | First ImpressionsI asked for a 12 x12 storage there wasn’t any available, so they gave me 2 6/6 and they were all the way on 3 red floor and 4 units from another it was very hard to put my new large couch into one of the storages which now there are scratches and tears all over my brand new couch!!!
Tina E | First ImpressionsYour team there initiates helpfulness. When we walk in the door you treat you with fun respect and work to give us what we want but ask questions to help get to what we really need. If we want a 15 foot truck but really need a 10 footer, you asked questions and were quick to try to understand our problem. We are doing a self move you have made the move and all the logistics around the move much easier. We've have 3 separate transactions with you in the past month (2 trucks and a storage unit) and every time my wife and I have said we are glad we used u-haul and we are glad we used this u-haul team. We will do 2 more transactions tomorrow (a pickup truck and a bike rack) and then I think we will be moved. Your prices are the best we found and your service is top rate.
CHRIS A | Overall ExperienceExcellent assistance in how to access storage facility, where to park, where the carts are located, where the elevator is, and how to turn in equipment after hours. Map was very helpful.
Wayne M | First ImpressionsI have stored at this location for the past 15 months. The manager at the time was okay, nothing special, very much a doing her job type of person, nothing more. At some point she had left and the present staff is now much more pleasant. They go out of their way to help you and are much more personable. They moved me into a much more convenient locker on the first floor right near the entrance at double the size I originally had and get this, for only $6.00 more per month! Say What?!? I was almost a little sad to leave because of the great way that I was treated and the amazing deal and location that I had. I could not recommend this location any more for anyone with storage needs, this is your go-to place, bar none.
ROBERT A | Overall ExperienceEveryone and everything exceeded my expectations
lisa t | Overall ExperienceVery clean!
luz r | First ImpressionsGood experience.
SCOTT D | Overall ExperienceA "Cadillac" of storage units. A great experience all around!
joanie m | Overall ExperienceEveryone at u.haul. were always very kind.
Chris P | Overall ExperienceAll associates were very helpful, professional, knowledgeable and personable. A very good team here. Nicholas was especially helpful. I give them a AAA, 5 star rating! Keep up the good work.
Mark B | First ImpressionsVery impressed with the facility. Clean, convenient, and am very comfortable leaving my possessions locked up there.
joanie m | First ImpressionsThe 2 young ladies working today where upbeat, friendly, greeted customers when they came in, was quick to help customers if required. A friendly staff makes all the difference. Everything was throughly explained and great.
meghann b | First ImpressionsBugs, evidence of mice, and a repeated leak in the roof. Do not rent here. Staff is unacceptable. Taylor played on her phone for 5 minutes before acknowledging me, and then was rude. She said she was the assistant manager and the storage manager. Well, she needs to learn to manage. Don't rememberthe other one's name, but both girls are too young to be doing this job. Place needs better management.
Whitney K | Overall Experience2 concerns. 1) there was a bubble in the ceiling. Apparently holding water-approx 3gal at that point. Noticed half way they move in process or wouldn't hv rented it. Did report. Anxious to c how fast this is resolved. 2). Cannot contact store via phone during store hours. This could be problematic when have an issue of importance w unavailability of driving to the location. Not customer friendly.
Kathy K | First ImpressionsAssistance manager now owns this storage location. Nice to see she can buy when I worked for you. The assistance manager owned the location in Columbia MO. I still want to sue because I still have bad problems but he was the boss even when Jim talked to him. Then fired after got back not even clocked in.
CHARLES M | Overall ExperienceThank you for keeping my stuff save and dry.
RANDALL R | Overall ExperienceMy rating deals with the fact that they offered no refund for the unused time when I vacated early.
Larry G | Overall Experiencethe u haul staff is great very helpful and will assist you in every way even if it means going to your individual storage unit. Highly recommend U Haul of st. peters
Jerline T | Overall ExperienceI exclusively use this location. The service and convenience are top notch. I recommend them to EVERYONE!
Brittany H | First ImpressionsI really appreciate the courtesy and professionalism of the staff. This place is highly recommended.
Juanita N | Overall ExperienceI was not please that you didn’t offer pre rated rate, I left on the fifth, and paid for the complete month. Very disappointed.
Cindy S | Overall ExperienceJennifer was awesome! Very easy move in process and employees were great!
Brian D | First ImpressionsBrittany and April was wonderful I was really impressed by they customer service.They made everything run smoothly.
Chantya F | First ImpressionsApril and Britney both have impeccable customer service and care. They are the true example and model of giving someone a great experience and how every business should be ran. Christy sparks
CHRISTY S | Overall ExperienceExcellent service by April Hogan! She was so friendly and thorough! Fair and apparent pricing. No hidden fees. Clean facility! Easy access. Carts available. Would definitely recommend!
karen d | First ImpressionsOnly complaint is how little the discount for a room with a pillar is. Other than that, the facility and staff were excellent!
Jeffery D | Overall Experiencethank you, we were treated kindly and given great instructions
Shirley G | First ImpressionsCamper was stolen. Video cameras conveniently have not been working . Employees/manager not wanting to be helpful.
anthony m | First ImpressionsEveryone was nice and friendly
WILLY M | First ImpressionsSince I only have 200 characters to leave a review, you can find my detailed negative review on Google. I would have stayed if I just got an apology, but that didn't happen.
JOHN M | Overall ExperienceI would like to thank U Haul storage company the way I kept my goods it’s the way I found them clean to me U Haul is the best and I hop all areas are like St. Peter’s and staff have respect and kind
Joyce K | Overall ExperienceProfessional and quick
Allen A | First ImpressionsBest in class service, thank you
Bradley F | Overall Experiencenone
Steven J | Overall ExperienceGreat customer service!!
Lillian B | Overall ExperienceWould definitely use U haul again and recommend to friends.
Karen F | Overall ExperienceAll employees were very nice and answered all my questions. Helped me to get just the right storage unit for my needs.
linda b | First ImpressionsThis is the second time using your facility. This place is clean and accessible! Staff has always been helpful. I recommend this U-Haul facility if anyone ask.
luz r | Overall ExperienceEveryone was very professional and friendly .
john j | Overall ExperienceEvery single time I went into the store to talk to someone, they were in the back smoking, eating, or joking around. I just had to sit there and wait for them to see me through the window. Annoying!
Helene H | Overall ExperienceHelpful, friendly service. Unit was clean and in good condition.
Ian D | First ImpressionsI thought everything was great except that you have not stopped billing my credit card. Please remove the $150 from your last billing by refunding it to my American Express Card.
GARY L | Overall ExperienceEveryone was always very helpful.
Terri W | Overall ExperienceStaff is knowledgeable and friendly. Facility is always very clean, no bugs or mice.
Gina B | Overall ExperienceEveryone was always friendly
Joy M | Overall ExperienceIt was very clean and a good experience.
Cheryl W | Overall ExperienceVery easy process
Christian M | Overall ExperienceGreat place
BRENDA M | Overall ExperienceBrittany & her team are professionals! Everyone was pleasant and helpful every time I needed something. They all seemed to work great as a team and I could tell they take pride in their work. Thanks!
Brian M | Overall ExperienceGreat place ! Have used them many times..
kyle b | Overall ExperienceThe whole staff was very friendly and accommodating! Would definitely use this location again if I ever need storage or to rent a truck!
John W | Overall ExperienceFacility was very well maintained, staff was genuinely friendly; even the bathrooms were super nice. Honestly a positive experience and well worth the cost. 10/10 - would recommend
RYAN Z | Overall ExperienceHad trouble with access at the beginning, had to call to get access after hours. That was a hassle.
Trudy M | Overall ExperienceVery impressed with the professional, friendly staff! Chantel and her partner, Amber, were awesome to deal with. Chantel even located a missing item for us that I was able to pick up at your location
David M | Overall Experience*****************************************************************************************
MICHAEL B | Overall ExperienceEverything went very smooth. From booking it online to your person showing us how to get into the building and then taking us to the unit, very well done!
Harold M | ReservationGreat experience thanks for all that you did
James S | Overall ExperienceEverything went well
Ron D | Overall ExperienceThe ubox delivery drivers were awesome
Katherine B | Overall ExperienceI did not go personally to the storage facility. However, my 2 UBoxes arrived on time and in good condition, as did their contents. I will definitely use them again and will recommend them to others
aline r | Overall ExperienceBrittany and her staff were great working with us when we needed a change in our storage unit. We really appreciated the use of their carts which helped getting things on and off the truck.
Mark J | Overall ExperienceVery convenient,well managed & clean. Took the stress off my move.
Jane C | Overall ExperienceMy unit was invested with some kind of insect
Drusilla C | Overall ExperienceRegular Storage Facilities.
DEBRA D | Overall ExperienceGreat to work with
Jason M | Overall ExperienceVery helpful, v good customer service.
gloria l | Overall ExperienceAwesome
David D | Overall ExperienceRented the u-boxes. The ladies who came and delivered them were friendly and very helpful. They came and picked them up and deliver them to my new address as expected. They were great to work with.
jeremy m | Overall Experience