Customer Reviews for U-Haul Moving & Storage of Stoughton

Rating:

5.0

My drop-off experience was the complete opposite of negative. The signage at this location was clear and easy to follow. I was promptly greeted by a courteous representative who was exceptionally polite, helpful, and demonstrated outstanding customer service. I wish I could remember her name—I dropped off the vehicle today around 9:30 AM, give or take a few minutes. She, along with the older gentleman assisting her, were both incredibly helpful and made the check-out process seamless. Hats off to them both for making the experience so pleasant and so much better than my pick-up experience.

Rating:

4.0

A mi me gusta U HAUL pero hay gente que trabajar in U HAUL no habla bien con los clientes

Rating:

3.0

I’ve canceled my storage units twice and they’re sending me notices saying my rent is due. So clearly they can’t cancel units in person or over the phone. The unit itself was great.

Rating:

1.0

Employees are rude and have attitudes! AND...the employees don't know how to close out a unit when moved out, which lead to contact, outstanding charges and numerous lien notices. Contacted the facility and spoke with Joshua, Matt, and Sherri and was directed to Customer service center representatives. They were not any better as everyone didn't want to fix this problem and kept transferring onto the next person without a resolution. I WILL NEVER USE THIS STOUGHTON FACILITY OR RECOMMENDATION IT TO ANYONE! I WILL BE REPORTING TO THE BETTER BUSINESS BUREAU!

Rating:

5.0

Well the only thing is I was told to pick it up at one location then a couple days before I was told a different location then the day before it changed to another location.

Rating:

5.0

As always, a great experience working with Stoughton UHaul

Rating:

1.0

Explain details. No hidden charges

Rating:

1.0

I did not move out on 4/10/25 - the move out date should be 3/3/25. Experience was rated poor as my items were covered in mice poop all over, the manager and supervisor of the facility was disrespectful, rude and careless about the damage done to my property. To date I am still being charged even though I moved month ago.

Rating:

5.0

Excellent customer service keep it up.

Rating:

5.0

All great work thy

Rating:

4.0

Trucks shouldn’t have alerts about needing an oil change. It causes undo stress to the renter, wondering if the 20’ truck with their entire life in it will suddenly putter out and stall mid-move or on the highway.

Rating:

1.0

Mice poop was all over my stuff

Rating:

1.0

We were racially Profiled by your employer Matthew L.

Rating:

5.0

A++

Rating:

5.0

To have individual employees to check with the renter. That the vehicle is okay and to make sure that they know how to use everything properly and check properly. And to explain that if you need a 2 Wheeler.In advance that you have to rent one it's not included. Also I think with the cost of renting a vehicle not for a long period of time. Then moving blankets should be included for the rental cost.

Rating:

4.0

I thought it would be 24/7 access. Or at least open til midnight. It closes way too early.

Rating:

3.0

Please remind customers that the after hours return is a PITA.

Rating:

5.0

Great service thank you

Rating:

5.0

Nothing, Sherie and the staff are excellent.

Rating:

1.0

AFter telling them that the fuel was only 37 miles and i could not confirm the actual mileage they assisted me in reset the warning. when returning the low fuel level was not on so I had more gas than given. Also who rents a vehicle with no fuel. Ripped off 60 dollars for 3 gallons of gas. I will now have to waste time taking them to court

Rating:

5.0

Would love to see unlimited gas mileage and 24 hour services back. People there were very helpful n professional.

Rating:

5.0

Great setvice

Rating:

5.0

A++++

Rating:

5.0

Great Service

Rating:

5.0

A++++

Rating:

5.0

Sherie at Stoughton is excellent.

Rating:

1.0

Rented a car dolly and was told not to com until 12 because no one is qualified to place it on the hitch. WTF! That's late when I'm a morning person trying to get things done... I said ok. Then I'm told they have too many on the lot so I can't bring it back to them. Seriously??? I asked how much this would be I was quoted $29...get there to find out the person I spoke to runs this place and gave me the wrong price...it's now $45. I could go on and on about this transaction but I'll just say DON'T GO HERE!

Rating:

1.0

Cancelled a storage unit, assured twice by the staff member on two different occasions that it was indeed cancelled as well as contacting customer support yet it still shows active in the app and I'm getting past due notices.

Rating:

5.0

Very good customer service and took care of my needs. Trucks are parked very close when pulling out I would take your time leaving to make sure everything goes smoothly.

Rating:

5.0

Great team! Thank you!!

Rating:

5.0

We’ve been dealing with this UHaul location for a long time. We usually pick up trailers or trucks from the manager early in the morning. She’s always running around working and helping several people at the same time, yet it just seems like she’s devoted 100% to you! Great service and the equipment is taken care of! Highly recommend to everyone…

Rating:

3.0

Be more mindful of more drive distance and time that the customer shouldn’t pay for when adjustments are made to pickup/dropoff

Rating:

5.0

They were very professional and polite gave opinion and patience.

Rating:

2.0

The cost of rental from UHall has gotten very expensive . I would say out of the reach of the average renter.

Rating:

5.0

Just keep doing the great work you always do.

Rating:

3.0

Honestly felt like a ripoff when you start at $20 then end up paying $75 when all I did was drive from stoughton to Easton and back. The uhaul in Easton just didn’t have the same truck available so I wasted an extra what 30 bucks because I had to goto the next town over.

Rating:

5.0

Staff was courteous, knowledgeable and expeditious. It was my first time using this location and very glad to have chosen it. My experience was positively satisfying. I'll keep this site on top of my list for future use.

Rating:

5.0

Very nice

Rating:

3.0

Ok service it was Monday so maybe they needed their coffee.

Rating:

1.0

This location is infested

Rating:

5.0

We left a set of keys in the van. We got a call that they were found very soon after returning van saving us much anguish. Thank you so much.

Rating:

5.0

N/A

Rating:

5.0

"......Was the equipment clean and well maintained?......" The aging 15 foot truck I rented was clean; but I have no idea if maintenance was up to date ----- a concern that I had when I saw the displayed odometer reading of 145,000 miles. I hope that newer vehicles have better rear visibility as well as the ability to charge a smartphone while using GPS services. For the particular truck I rented, suggest assessing the status of the transmission. The functioning of the transmission was a concern during my entire 200+ miles of travel. Along the way, I must note that the counter agent who checked me in and out was very personable and professional in all respects.

Rating:

2.0

When we picked up the truck and dropped it off we had to wait a very long time. the staff was good but you need more than one person on duty for a Saturday.

Rating:

5.0

I had a tough move and they were very accommodating and helpful to me!! Thank you!!🙏

Rating:

1.0

Poor Customer Service and unprofessional approach to business. This location operates like a Military camp with no respect for customers and the U-Haul brand. I'm so anxious to remove my furniture and items from this location. I was not treated with respect and was aggressively instructed in a commanding and verbally abusive approach. I was humiliated and disrespected in front of other customers. Poor representative of business BUT most importantly no value for Customer Service. This U-Haul location gives me severe anxiety after a fourteen (14) hours drive.

Rating:

1.0

The customer service agent was very rude and aggressive. She is a poor representative of the business brand (U-Haul) Her aggression, lack of Customer Service dismeanor, unprofessional approach was a big turn off which gives me anxiety. I am so anxious to remove my furniture plus other items from this location. I currently lease two (2) storage spaces, 10 x 15 and 10 x 10. My worst experience ever with U-Haul. I would NEVER recommend anyone to this location. The manager is a bully whose CSR skills are below 0-. She needs to put into permanent retirement! Her unprofessional skills are bad for business and poor Customer Service skills are toxic for the service industry which is a big turn off.

Rating:

5.0

Be the same . Very great service.

Rating:

3.0

Lower cost per mile would be nice… or include a lock for free with the rental.

Rating:

5.0

A++++

Rating:

4.0

everything went well

Rating:

2.0

They keep on sending late notices, notified my daughter of our late payment, harassed me when in fact I had already closed out our account. No one answers the phone.

Rating:

5.0

Excellent A++++

Rating:

3.0

The employee were not friendly in allowing me to return the van. When I pick up the Van I requested to extend the rental the employee told me he can not extend it in addition he would not extend it unless I would assure him I was going to return the van the next day. I call customer service and they were happy to extend it with no issue.

Rating:

5.0

Sherri was was organized, congenial, knowledgable and helpful both on the phone and in person. Thank you so much!

Rating:

5.0

Staff professional & rental was exactly what I needed

Rating:

2.0

Avoid coming across as threatening when customers inquire about returning the van at a specific time. It's essential to maintain respect and professionalism in such situations.

Rating:

4.0

The online checkin experience is awful. The app doesn't do a good job of showing the sequence of steps and how far along you are in the process; it wants you to take and upload pictures of your license while putting it on a flat surface (which is hard to do when you're standing outside the location with no flat surface nearby, but would have been easy to do in advance); it makes you go find the equipment on the lot by looking for a number at the "lower left" of the driver's side, when the number is actually at the upper right. And after all that, instead of giving me the combination for a lockbox, it made me go inside the location and cut the line to pick up my key.

Rating:

1.0

The app is completely trash can’t check in and out . Can’t find account even after signing in. Horrible

Rating:

3.0

Retrain front desk staff on professional interaction with customers.

Rating:

5.0

Great place! Great people!

Rating:

5.0

The mobile service bus terrible unless you are a frequent user. Should not recommend this one time users.

Rating:

1.0

Customer service skills must actually exist! It has been weeks and my issue is still NOT resolved.

Rating:

5.0

very good customer service .

Rating:

5.0

Great Service

Rating:

5.0

The staff at this location were professional and took care of everything I needed.

Rating:

5.0

A++++

Rating:

1.0

I have never met staff that were less friendly or accessible. Every time I arrived over a two-day period, it was difficult to find anyone to simply answer a question. I returned to my unit to find a different lock on the door without explanation. When I finally found someone, I was told it was not fully locked, so another lock was placed on the door. Although that was great in terms of securing the unit, it would have been helpful to receive a call or text to inform me of this rather than have me be unable to access the unit and search for a staff person to figure out what was going on finally. Overall, the communication is extremely poor, and the efficiency is terrible. This is evidenced by the documentation on this form. I moved into the units on 6/29/24 and moved out on 7/6/24. The units were both completely clean and immediately tagged eligible for rental, but despite speaking directly with the staff there at checkout and calling numerous times to the location, they did not check me out in their system until 7/15/24. I don't know what the game is but it is poor customer service and inefficient. I will NEVER use UHaul storage again.

Rating:

4.0

Cheri has been great and is a tremendous asset to the place!!

Rating:

2.0

Place was clean every time I checked on my unit. But took 2 more visits and 3 phone calls to close. There's alot of useless people there finally got someone who knows something

Rating:

5.0

Great customer service and very very clean!

Rating:

4.0

Manager and staff was very friendly maintain the facility storage unit was easy access Always Had cart thank you for my five years experience with your facility

Rating:

4.0

my payment date was 4/10/24. i moved out and checked in with a facility worker, they checked my clean unit and assured me i would nto have to pay but i am being charged.

Rating:

5.0

Really appreciated the guy who set me up with my unit.

Rating:

3.0

I selected this storage facility because of one mont free by a person who referred me. Only I got there and had to come up with $300 unexpectedly. I was told to call ahead of time if moving out. I did not have that option as there was a lot going on with the approval of my new apartment and I didn't get the keys until after seven the day before the move. I keep getting messages that my rent is past due. I moved out of the storage on the day the rent would have been due.

Rating:

5.0

The location is excellent. The customer service is very good. That’s why I’m a repeating customer will continue coming back.

Rating:

3.0

Staff kind of lazy; not accommodating at all

Rating:

1.0

Staff were unhelpful, did not keep consistent hours, and delayed my move out date for weeks until I had accrued additional charges and late fees. I had to call uhaul's general line to get help with the Stoughton staff, at which point they were suddenly able to resolve my issues same day. I was given incorrect information regarding hours and moveout procedure by Stoughton over the phone.

Rating:

5.0

Sharri thanjs for all your help!!!

Rating:

4.0

Climate Control Unit was alarmed but with the constant alarm going off it was useless and so loud it was painful. Needs to corrected. Unit is expensive but clean.

Rating:

4.0

Thank you all. Joshua S. is great!

Rating:

3.0

Everyone was nice and the storage was great but they said they cancelled my plan when I moved out early November. I then got a bill that’s now past due… I called and they said they would get back to me lol like I think we’re good but I don’t love not knowing

Rating:

5.0

Excellent in customer service. Perfect location. You can drive in and store your

Rating:

5.0

Everyone great.

Rating:

5.0

excellent overall experience. Sherry and her staff are top notch. Always solved any issues I had with a smile. I would highly recommend this facility to anyone looking for storage

Rating:

4.0

Manager could use some social training, tune up her manners. Be more professional when speaking to customers. The other helpers were professional.

Rating:

3.0

The price is good, facility clean but the “woman” at the stoughton location was unprofessional and rude to me.

Rating:

5.0

We were well treated by the staff throughout our rental period. The facility was clean and our experience was positive.

Rating:

3.0

I had an extremely difficult time closing out my unit. It took over 2 hours of contacting customer service several times because the stoughton facility wasn’t picking up their phones or responding to the multiple messages customer service sent them. I closed it out correctly, had it inspected, and took my lock, but I was still getting charged 1.5 weeks later.

Rating:

4.0

The two employees at the desk when I checked in seemed to have a very contentious relationship and were not particularly friendly or patient with each other. They were both very pleasant to me in our interactions, but their communication skills could use some work.

Rating:

5.0

It was ok. The guy was helpful and nice.

Rating:

5.0

well lit, clean and neat storage. your phone system needs alot of attention

Rating:

5.0

This facility excels in convenience, impeccable cleanliness, but mostly, warm customer care from its staff. They go above & beyond. Thank you for your service.

Rating:

3.0

Staff was rude

Rating:

1.0

The employees looked and treated me like they didn’t want to be there. The information wasn’t provided properly and I didn’t feel welcomed. I ended up just leaving.

Rating:

5.0

Staff was very nice.

Rating:

5.0

Great staff and very clean. Always willing to help and go the extra mile. Manager is over the top helpful. Thanks UHAUL.

Rating:

3.0

It seems this location is in the middle of remodeling, which makes it not very welcoming. The employee working the counter couldn't help me, because I was renting storage and that's not their job. Once I did get an employee to help me, it took at least 30 mins to get the paperwork done, I had a reservation online, couldn't imagine how long it would have taken if my info had to be entered on site.

Rating:

5.0

The staff were helpful and polite.

Rating:

5.0

a pleasure to do business with this location.

Rating:

5.0

The attendant I checked in with was super helpful and accommodating. He fielded the couple burning questions I had for him while he was multitasking in the garage. A very positive experience overall.

Rating:

5.0

People there are great. Over worked and understaffed like everywhere else. They get it done though

Rating:

4.0

Sold what I had there so no longer needed. Good experience being there

Rating:

2.0

There was no information given about disarming the units in any of the emails I got about my online reservation, so I had the siren go off multiple times and had to go to the office and wait until a representative was off the phone to find out why. This information should be in the emails about how to check in. Also, google maps said that access lasted until 10pm so I drove out later in the evening only to find out it had closed earlier. I would probably have chosen a facility with longer access hours if I had known that google maps was inaccurate.

Rating:

5.0

Everything was fine. Staff was always helpful and pleasant. Thank you for a smooth experience. Nancy Franklin

Rating:

1.0

My reservation was given to the wrong person and her contact is under my account.

Rating:

4.0

Like everywhere and every customer business… understaffed but that was handled well.

Rating:

5.0

Exceptional service provider to my company. UHaul in Stoughton is nearly the most dependable and reliable suppliers I've dealt with during the last 50+ years.

Rating:

5.0

The manager was very attentive and intuitive helping me with my credit card.

Rating:

5.0

I didn’t have a problem with UHaul until the day after I moved out. I was moving to Texas the next day after I cleared my storage. I had two objects I couldn’t load on my Penske truck. Time was not on my side I had to move fast by my self the storage closes at 7pm. Now I had to wait a hr and a half for a lock smith. That’s why in my survey I was no to access hrs. The manager and I got along good. My thinking is I was going to rent a truck from uhaul but I canceled and chose Penske who had a better fleet to me. Now I owe all this money for two junk pieces of furniture. I guarantee you they did not keep in the storage area waiting on me to pick up. Mind you I’m in Texas asking the manager if I could pay someone to move the junk 2 pieces. I hope to end this matter without all these fines. Leo Thomas

Rating:

5.0

Stoughton manager maintains a great facility with service and budget minded. A professional outfit!

Rating:

5.0

Brian was great

Rating:

3.0

A responsible adult 71 years of age should be able to get a storage unit without two other people giving their information. My brother and I were both forced to give our information so my father could get a storage unit. It’s a closet, not a car. One other back up person I understand, but two?!!! Ridiculous.

Rating:

5.0

Access hours not ideal for separate building inside.

Rating:

5.0

Comparing to most of your other sites the Stoughton office extremely helpful the manager Sherrie always have time for her tenants please extend my sincere thanks to her and her staff they always treat me with respect and dignity sometimes I witness the go above and beyond they deserve 20 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️ ⭐️ ⭐️

Rating:

5.0

Staff were always helpful. Facility was always clean and well maintained.

Rating:

5.0

Excellent, helpful staff. Especially Sherrie, the manager. I had storage units at the Stoughton, MA location for more than 10 years. She has been the manager for at least 5-6 years of that time. She was always willing to go the extra step to make my experience there the best possible.

Rating:

5.0

The best and secure place to store at all

Rating:

5.0

Moving is typically horrible and stressful but the experience at U-Haul made my situation better for sure. Clean and professional, the automated process is very streamline, my unit and truck rentals were ready and the process was seamless. There was also an associate, wasn't able to get his name but he had many tattoos, was so helpful and gave my direction where I needed. I was impressed with the establishment.

Rating:

4.0

While all of our U- Haul reservations were messed up multiple times - customer service did the best they could. I worked with several people in training who helped as much as possible.

Rating:

3.0

Customer service was fantastic. I was sent over from Abington where my reservation was not fulfilled. I was given a unit on first floor that has an oily substance on the floor and a mouse trap. I guess it’s not what I was expecting and I am rethinking what I will leave in my storage unit so nothing gets ruined. Drop off and carts were convenient.

Rating:

5.0

I have been using U haul storage units in Stoughton, MA at different times for more than a decade. Sherrie, the manager at the Stoughton, MA facility, is always very helpful and always very professional. The rest of the staff there are also. The only complaint I have with U-Haul is the continued annual rise in unit cost. But that is a corporate decision and has nothing to do with my local experience.

Rating:

5.0

Sherry and Jerry were awesome, great customer service!!

Rating:

5.0

Jerry, the attendant was so very sweet and helpful. I had a real tough journey traveling several days...and it was a blessing to have someone so kind at the other end...

Rating:

5.0

Easy experience.

Rating:

5.0

Moved up to a larger unit

Rating:

5.0

The lady that checked me in was great and very helpful. Payed attention to the details and you should give her a raise. Really, give her one

Rating:

2.0

you cant nickel and dime and if a customer wonts do throw trash away they should be able to and with renting a truck I will be joining the class action lawsuit against your company for the way they determine gas in the vehicle it is unfair to a person who is renting a vehicle to make a gas gauge move in a vase truck it takes a minimum of $10 of gas with a needle to move at all and driving 11. Miles does not use a quarter take a gas

Rating:

5.0

Thank you for being here for the need of our community. ❤️❤️❤️

Rating:

5.0

Check in/out very convenient. The facility including storage units was clean and well-maintained and secure. Thanks Sherrie!

Rating:

5.0

Great customer service! Employees were very patient and knowledgeable. Stephanie is excellent. Happy I chose this location for the store unit.

Rating:

4.0

steady increase in monthly fee became excessive. So while I would recommend the facility to someone I would also caution them to keep the time they rented short as they could expect a regular increase in cost.

Rating:

5.0

All staff were very helpful and professional.

Rating:

5.0

N/a

Rating:

5.0

Two staffers checked us in quickly and explained access. One showed us the unit, explained the lock, pointed me to the outside door access, showed us where to park the truck, etc. Thanks!

Rating:

4.0

I keep getting a bill even though my account has been closed and done with

Rating:

5.0

Everything is excellent. Not having the access hours right now with the pandemic is challenging on weekdays with work & my two & a half hour round trip commute. That only leaves me only a half hour before or after work which Iis not enough time to unload car & load into & out of storage unit. I do appreciate the facility being open late on Friday night. That is a big help. The manager, Sherrie is great. She has great customer service skills. She is always very professional & very pleasant to talk with. Thank you.

Rating:

5.0

easy to register for room and get signed in and work through paperwork. I was very glad to see that they had strong locks available at the store. It save me a trip to the hardware store. Thanks!!

Rating:

1.0

My unit was constantly blocked by employees parking their cars in front of the roll up door.to the unit I rented. The employees were unhelpful when I went into the office to end my rental. They were nowhere to be found myself and 2 other patrons waited for 20 min and nobody ever came to the desk.SO I was billed for not telling anyone i was vacating.

Rating:

5.0

Storage facility next door has better prices and I wish these were more competitive.

Rating:

4.0

Just soooooooo expensive

Rating:

5.0

the staff was the best

Rating:

5.0

This facility is well maintained and always has a staff member available to answer questions and address concerns. The available storage boxes, locks straps and accessories are always available for sale to get you the tools you may need for the storage, packaging or moving of your belongings.

Rating:

1.0

The manager has to be the most rude condescending person I've ever spoken with in my life, I think I would rather leave my property outside unsecure than to ever put it back in that facility. I refuse to be spoken to the way that woman talks to her customers

Rating:

5.0

I love the area and the condition of the place very,very clean. The lady was so friendly made things so pleasant I felt like i was with a family member.

Rating:

1.0

The manager there is very rude. I don’t know her name but she was there at about 11:30am on Sunday. Terrible customer service skills

Rating:

5.0

Staff worked with me, overall a good experience. Have also had good results during two previous usages of facility.

Rating:

1.0

I removed everything from the unit by 12/20/19, had it inspected and ended my association with UHAUL- I received a threatening e-mail yesterday because I didn't pay for January - IDIOTS!!!

Rating:

5.0

My experience was great. Met all my expectations. Thanks!

Rating:

4.0

Sherry is great.

Rating:

4.0

I had a very enjoyable experience with the U-Haul storage facility in Stoughton, MA.

Rating:

3.0

I rented a storage unit. I was unsatisfied after I close out the storage unit I was still being billed for the unit. Emails were being sent, family members were being contacted& the unit was closed.

Rating:

4.0

Very happy with my experience at the Stoughton Facility. Knowledgeable staff who always were helpful when I needed trailers or a storage space.

Rating:

4.0

I have been a customer for numerous years. Overall, I was happy with the facility. My only complaint is that U-Haul increased rental rates way too often. It is one reason why I moved out of my unit

Rating:

4.0

Despite I slight issue with being billed after the unit was vacated, I would use UHaul Stoughton again and recommend them to a friend.

Rating:

1.0

Initially I had a good experience. The young man tried to force me to get a larger truck a 15-footer when I only needed a 10-foot he said they didn't have any at all. When I arrivedthey had 6/ 10' tru

Rating:

5.0

Everything was great.

Rating:

5.0

Great!

Rating:

5.0

Thanks. Good stuff there.

Rating:

5.0

Sherri was extremely helpful and patient.

Rating:

5.0

n/a

Rating:

5.0

Sherri deserves accolades...super service by her and staff..thanks a heap

Rating:

5.0

Excellent service

Rating:

1.0

The manager was the most rude, uptight, condescending woman I have EVER dealt with!!!!!! Nothing but attitude from her from the first second I walked in. I would NOT go there again!!!

Rating:

5.0

Safe, clean and convenient

Rating:

5.0

Both times I was there Andy (03/17) and Sherry (03/23) were very pleasant & knowledgeable. Smooth experience all around.

Rating:

5.0

The UHaul team in Stoughton was very pleasant and efficient.

Rating:

5.0

Staff is very friendly and helpful. Highly recommend U-Haul Moving & Storage of Stoughton!

Rating:

5.0

They were very very helpful and patient in helping my family Cherry was soo good

Rating:

2.0

Chery is very rude and unprofessional

Rating:

5.0

Sherrie Cabral helped with all my needs A++

Rating:

5.0

it was a pleasure storing my personal items as well as truck rentals for the moves. This is a professionally ran operation in my eyes. I rented trucks & stoed my items @ this facility. They were great

Rating:

4.0

Love the facility.

Rating:

4.0

Xxxxxxxxxxxxxxxxxxx

Rating:

2.0

.

Rating:

5.0

Everyone was great, friendly and extremely helpful. If I need to do it again I would. Only at this location.

Rating:

5.0

The staff is great - very accommodating and easy to work with, would definitely recommend

Rating:

4.0

I would use their services again

Rating:

5.0

Great location and customer service

Rating:

5.0

The woman who assisted with answering my questions on the phone and in person was very helpful and professional.

Rating:

5.0

Need more dollies. Seems there are only two in the building and should have at least 4.

Rating:

5.0

N

Rating:

5.0

Nice clean location very close.

Rating:

5.0

Thank you for making out moving process convenient and professional.

Rating:

4.0

Hours of access were 24h as stated in the general email from UHaul. Misrepresentation, as not 24 h access to THIS unit which was an issue as I had to trash numerous items as could not re-access unit.

Rating:

5.0

Stoughton staff is great! Nick helped us downsize from 10 X 10 to 5 X 10, and found a nearby space that had just become available. He is smart, courteous, alert, and has a great sense of humor.