Customer Reviews for U-Haul Moving & Storage of Twin City

Rating:

2.0

The tow trailer wasn’t secured properly. Almost lost my car on the highway. Not to mention the kid in there really didn’t seem to want to hook my car up. The old guy I originally dealt with was pleasant though

Rating:

2.0

I receive the wrong wiring, 4 way instead of 7 to safely operate my trailer, no hitch ball or bracket to use it was included, and I was told after it was installed it was $300 extra that a brake controller was needed to operate my camping trailer. I brought the specifications for the trailer showed them to the associate and he ignored them, it will be another 2 weeks to get correct parts after waiting 2 weeks for the wrong one to come in. I’m very dissatisfied with how you operate your supposed to be the experts installing hitches complete every day I’m buying my first camping trailer, how would I know

Rating:

5.0

Everything was good nothing to complain about

Rating:

4.0

Not much. You guys are one of the top 3 Uhaul locations I've used in the United States. Can reliably reach folks on the phone, equipment is well maintained and their scheduling is excellent despite a busy location. Do whatever you can to keep the current crew. They are outstanding. Give them all pay raises and bonuses- they're absolutely worth it.

Rating:

5.0

Staff was excellent. Thank you.

Rating:

5.0

Have seating for “waiting” customers

Rating:

5.0

Quick drop off process

Rating:

5.0

Very professional and the prices are a great value. Thank you!

Rating:

5.0

:)

Rating:

3.0

Nothing I can think of thank you

Rating:

5.0

Cruise control option on 15’ truck would be helpful for long distance moves.

Rating:

1.0

Did not offer seating to customers. There were several chairs in the building not in use, but none of the 3 people working offered me a chair for a 90+ minute wait. They said I could "go to the mall or to Target". I came back at the 90 minute mark and saw my car being parked back out in the lot, so I knew it was done. The agent said, "that must have been someone else's, they said it would be 10 more minutes". A minute later, the tech brings me key inside to the agent. I'm sitting on the ground outside now! After 10 minutes, I go back inside, again.... The agent says, "oh. I was just about to call you". I said, "well, there is nowhere to sit". He does not offer an apology, or a chair. He says nothing. This was the worst customer service experience I have ever encountered in my 38 years on this planet. This location should be reported for ADA violations, amongst other things.

Rating:

2.0

Hitch install was poorly executed. I picked the car up and a long strap was hanging from it, cardboard was still on the hitch and a long metal wire was hanging off and dragging on the ground. This was all detail work that was overlooked. I was told the strap and the wire were all used as part of the install and just not removed. Not a good look. The guy seemed very un phased by this. I don’t recommend this location, obviously.

Rating:

5.0

Kayleb did a great job, great kid

Rating:

3.0

They don’t check the vehicles of property inside the vehicle before parking or giving it out.

Rating:

1.0

I wouldn't recommend u-haul itself to a friend. My experience was horrible. I had to drive 96 minutes round trip out of the way to get the trailer. The cost changed four times from the estimate. And than the drop off location didn't log the trailer as returned and u-haul tried to charge me for another day. I'll use Ryder rentals next time.

Rating:

4.0

Everything went smooth.

Rating:

4.0

Have a waiting area, at least a chair.

Rating:

1.0

1/15 visits I was able to access my unit without having to go to the office to get the line of trucks moved from in front of my unit. Most days, there was one person working so the wait to have the many trucks, parked with bumpers touching and parked less than 24” from the door to my unit, was averaging 15 minutes. After the first time, I was told to call ahead. I did so every time, only for someone to answer the phone and immediately put me on hold for 10+ minutes each time. The ONE time they answered the phone and spoke with me, they said they were going to move the truck so I can access the unit. 25 minutes later I arrived to find the trucks still blocking the unit. I’m almost 60 years old. I rented this unit for a family member in crisis and everything had to be done quickly. I’m a cancer patient. I wear braces on both hands. To say that this was the worst customer service experience I’ve ever had with any business is an understatement. The location and lack of staff at this U-Haul doesn’t allow for the services they offer to be delivered. This is primarily a truck rental business, not a storage facility. Their emphasis is on the trucking business and storage customers are sacrificed to that end. They block half the units in with rows of trucks. When two renters need access at the same time, they are blocked in. I was blocked in by other renters on 5 different occasions in excess of 15 minutes. My time is tightly scheduled, this was a ridiculous situation and insanely stressful. I definitely do not recommend this facility. I’ll add that none of the employees were rude to me, but not answering the phone and not moving the trucks so I could just access my unit without unnecessary hassle and delay is completely unnecessary and unacceptable. I moved to another facility in less than one month because this situation was intolerable.

Rating:

5.0

Great experience!

Rating:

5.0

U-haul is very good place for storage units ,trucks,trailers.people are very nice n friendly to help you with overall business experience. If you have a problem they will work with you to help out.overall U Haul is excellent place for moving they have every thing you need .t y all rick c

Rating:

3.0

The customer service in the morning with excellent when I pick up my U-Haul. I drove the U-Haul to my house, loaded it, and on the way to my new apartment check engine light came on vehicle still worked, but that was concerning. The customer service when I returned was horrible. I sat outside for about 10 minutes at the designated area and had to call inside to see if somebody was coming out, the kid gave me an attitude and hung up on me came out said you can just give me the keys and go

Rating:

5.0

The vehicle check verification process timed out just as I was submitting the pictures.

Rating:

3.0

I was told that if I got back in less time than I said that they would make an adjustment on the bill and at the mileage will be adjusted. Neither of those things happened.

Rating:

3.0

Don’t make the customer go out back and find their own rental. Then have to get my own furniture pads. It used to be that the vehicle was out in front. Everything included in the rental was in the back and ready to go. And, why have a cleaning station out front if you can’t take a broom and sweep out the back of the unit.. Customer service has gone downhill.

Rating:

5.0

Great staff in Auburn Maine

Rating:

5.0

Staff was welcoming, competent, flexible

Rating:

1.0

Was a day late with rental and rude

Rating:

5.0

They wanted to charge me $1.39 per mile, but Porter Tire only was planning to charge $1.29. Wondering why the difference?

Rating:

5.0

Both attendants were great to work with

Rating:

5.0

Always a great experience at the Auburn, Maine U-Haul store. Thank you

Rating:

5.0

Excelente servicio

Rating:

1.0

Need to make sure the ice and snow is cleaned off ur trucks it's scary having it hit the windshield will driving very illegal

Rating:

4.0

Truck broke down on my long drive from ME to TX twice and had to get roadside assistance twice for what seems to have been a poor previous repair.

Rating:

2.0

They gave me a truck with 1/8 tank of gas and wanted me to bring it back with 1/4 tank or I had to pay an extra 21 dollars. I couldn’t get someone to answer why that was because they kept getting upset and frustrated and would keep reverting back to “we won’t charge you the $21 if you bring it back with 1/4”. I told them repeatedly that it was only at 1/8 and decided to take the truck anyway, as conversing with the two people during the pickup was making no progress.

Rating:

5.0

Great people!

Rating:

5.0

Everything went really smoothly smoothly. I really wouldn’t recommend anything.

Rating:

5.0

The drop off was very easy. But again I don’t think I’d recommend using uhaul as I never got no call back when I was told after a complaint that could of been a lot worse then it was and put us in harm..

Rating:

1.0

Never...the General Manager is VERY RUDE definitely needs customer service skills! I overfilled the gas tank instead of being half full I filled it a little more not realizing it. The General Manager said I could take some money off from your bill but I'm not going to!! I being the professional customer and try to make sure that it had half of tank of gas because that's what I got it at,by mistake filled it a little more. Go to turn in tge truck and this is what I get? I asked for the corporate phone number, G.M. says 1-800 UHALL...nope that's not corporate I said let's try this again but now I want the president of the company's email,your name and his. This General Manager needs to be RETRAINED or canned...he has zero customer service skills!!

Rating:

5.0

The two attendents were very helpful and polite.

Rating:

5.0

Jake offered exceptionally great service. Very professional, friendly and helpful!

Rating:

5.0

⭐️⭐️⭐️⭐️⭐️

Rating:

1.0

The place was cluttered with boxes, the guys wouldn't move from their chairs. They didn't inspect the tow dolly. They made us unhook and leave it. They never came out, wouldn't give me any kind of receipt saying we returned it. We were told we would get credited for early return he just said no they don't do that. I was finally emailed a receipt the day it was supposed to be back. This seems pretty fraudulent to me. I looked it up and it seems this is the norm with uhaul. No refund for early returns.

Rating:

2.0

Issues with billing. Online reservations need to be clear with terms. When returned vehicle the employee appeared super knowledgeable and had great customer service but was really struggling with the computer system for payment. I stood and waited almost a half hour

Rating:

5.0

Thanks!!! Very pleased with service here!!!! Thanks. The windshields always look clean both inside and out, so obviously your staff do clean them and they'd never see the smears unless facing the sun directly, like on the highway. But one thing I will mention can ONLY be seen when driving straight into sunlight!!! Yesterday was very sunny here!!! Then smears probably from the cleaning on the inside windshield making it look thoroughly clean; but show ONLY when the sun hits directly in at the driver. The smears never show at any other angle, ONLY when the SUN SHINES directly in the driver’s eyes!! Yesterday I tried to wipe with a clean handkerchief. My arms are too short to reach beyond just in front of me and my effort didn’t help. Too bad windshields don’t have windshield-wipers on the inside too!! I know Windex is expensive, and so is windshield wiper fluid that could be used on the inside too. So I’ll mention an old cheap Great Depression Era cleaner I learned as a kid in the 1950s, and have used it on apartment windows for decades. It works, Just plain cheap White Vinegar used with clean paper towels works when used just like Windex. Apple Cider Vinegar is great disinfectant and grease cleaner for things other than windows. P.S. FYI I don’t know if it will work. MSN scrolling news page keeps repeating an article (again today) titled “How To Get The Film Off The Inside Of Your Car's Windshield & Keep It Clean”. At a quick scan it appears to be just advice, not an ad for a product. Here’s the internet address if you are interested: https://www.slashgear.com/1679358/how-clean-inside-car-windeshiled-get-film-off-efficient/ Thanks again!!! Very pleased with service here!!!!' QUESTION just occurred to me, not a complaint!!!! Oh! Is that black thing on the roof directly over the driver, causing the repeated triple 'beep,beep,beep' interference with radio reception driving on the turnpike? I always listen to WYAR from Yarmouth, ME while driving!! I never noticed it in pick-up trucks I rented previously. Maybe an occasional single beep once and a while, but not the repeated beeps frequently along the I95 turnpike. Yesterday was a Chevrolet. I never saw that black thing on the roof of previous trucks I rented. I don't remember makes of all previous trucks I've rented. Some GM. THANKS AGAIN!!!!

Rating:

3.0

I returned the truck on 1/1/24, and was billed for a return on 1/2/24, that’s an extra 40$ charge. Thanks a lot

Rating:

5.0

Movers are the Best fast polite on time HIRE THEM Contact Adam and his Crew at Moving Forward with the best reviews and rates are the best. YOU WILL TIP THEM AT A 5 STAR MOVING COMPANY. Dont pass on these guys Keith J Lewiston

Rating:

5.0

The customer service was exceptional. If your in the area of Auburn and need a rental this is the place to go.

Rating:

5.0

Neat place for return. Had equipment drop of location clearly marked.

Rating:

5.0

good service quick and easy

Rating:

5.0

Good 👍

Rating:

3.0

Location is chaotic for getting out into traffic

Rating:

5.0

They were awesome; very helpful

Rating:

5.0

You made the rental process quick and easy.

Rating:

5.0

Happy, that I got everything done and truck returned before the snow!!!

Rating:

1.0

Allison used the Fword repeatedly because of the “ damn computer system “. They couldn’t find keys for a truck that was returned earlier in the day. She and a coworker were cussing about that. Coworker was walking around with an associate on his cell phone on speaker who is also using the F word. Completely unprofessional.

Rating:

4.0

Tires were so bald that I couldn't drive it at all Thursday and most of Friday because of the snow and wet roads. I got stuck in the exit to the Farmington Walmart because I had to stop at the red light. The tires had no grip or traction whatsoever. Which was why I had to extend my rental by 2 days and then 75 miles was just taking the truck home and returning it so I had to spend $145 more pre-tax than I should have needed to

Rating:

3.0

We got good service but the other employees were some what rude to other customers that weren’t fluent in English. Their English was not super clear but just trying to listen to them is more professional instead of immediately being rude to them. I understand it can be hard but professionalism should be prioritized. But we got what we needed and went somewhat smoothly!

Rating:

5.0

Thank you

Rating:

4.0

Checkin out as great greeted friendly Check out t not greeted both employees on their personal phones with head phones in mentioned to employee twice about my order drop off

Rating:

5.0

UHAUL staff did a great job as usual!!!! The young girl who was 'being interviewed' for a possible job was very helpful loading my folding cart into the back of the pickup for me (I am in my late 70s and have trouble lifting things, even things younger people find light weight). As a customer I recommend her friendly helpful attitude for the job!!! Wish MapQuest directions were same as town signs!!! Minot is only about 15-20 minutes from Auburn AND looks like a single road all the way that just changes its name, but I GOT LOST anyway!!! And the Mainers at a little store where I stopped for directions GAVE ME COMPLETELY WRONG DIRECTIONS!!!!! Turns out MapQuest was RIGHT, but town didn’t have street signs in proper place!!!!! I'm so use to taking the Turnpike to Portland. I had to go to Minot Saturday for the GAHS rabies clinic there!!! When I got there other people said they had had trouble finding it too—not just me, so my old age was not at fault!!!! As an OLD SENIOR citizen I remember back in the 70s when I first moved to Maine, hearing the old saying "in Maine you CAN'T get there from here" because back then 50+ years ago Maine roads were VERY confusing and outside of the city of Portland, you "COULDN'T get there" by maps!!!! I think some roads are still confusing even with my MapQuest directions and map printed out on paper for me to check!!!! NO! I’ve never done GPS--Even if I had it, I wouldn't trust GPS from the horror stories I've read about people ending up in bad trouble because of GPS misdirecting them to wrong places!!! I’ll stick with PAPER MAPS and MapQuest directions that I print out on my computer!!! Paper maps/directions have worked for me for 6 decades!!! I trust what has always worked---old school PAPER maps not GPS technology!!!! My little flip phone isn't what I call a stupid-phone that younger people are addicted to!!! It doesn't do internet; its just a phone!!

Rating:

3.0

Rented a trailer to haul a lawn tractor have 2022 f150 with 7 point wire hookup had to purchase a adapter because wire system on trailer was only a 4 . Adapter should of been included in the rental or update your equipment

Rating:

5.0

Very nice customer service!

Rating:

5.0

Thank you for giving me the opportunity to rent a storage unit from your facility, and I look forward to owning one temporarily for a long time.

Rating:

5.0

Awesome individuals I dealt with all is well well worth the storage space fee and all

Rating:

5.0

Thank’s

Rating:

5.0

This U-Haul location has an exceptionally warm welcoming staff who are also knowledgeable at their positions and run by very confident management. Definitely recommend.

Rating:

5.0

No comment

Rating:

4.0

Only real complaint is that insulation had come down in a section. They said they'd fix it. Even after replacing the door it was put back up and secured. Otherwise it was good.

Rating:

5.0

Arenal and her staff go above and beyond... great customer service. Thankyou Ariel and the staff at the center st uhaul in auburn

Rating:

5.0

It was a great experience. My only problem was the way they have the trucks parked. I couldn't get out easily. Other then that great place , excellent people

Rating:

3.0

Most staff were very helpful, personable. One was indifferent when I closed the unit. He wasn’t rude, just didn’t have strong customer service and people skills which I value at all businesses. The facility was very convenient but with an end unit, the exterior wall had large gaps and o the outside. There was pest control inside the unit which gave some sense of security. The grounds were difficult to navigate as there were always vehicles parked partially blocking some access. It’s a busy uhaul center so I get it, but the systems in place to manage it are not conducive to customer access and experience.

Rating:

3.0

Had mice or rat activity

Rating:

5.0

I would use this facility again!

Rating:

5.0

VERY GOOD AND CONVENIENT LOCATION TOO!!!

Rating:

5.0

I appreciate the no-fuss method of renting a unit and being able to manage the rental completely online, very convenient. Thank you.

Rating:

5.0

Amazing kind wonderful and very helpful business. I am very appreciative and grateful for the support and help that I received from this company.

Rating:

5.0

I love having the storage unit close to the rest room, and the bathroom is always clean.

Rating:

1.0

The ceiling was falling in. Most times I went I couldn't access because all the trucks were lined up in front of the unit. At the end, I was assaulted by my ex boyfriend and his son and asked for an extra week to get my personal belongings. I was replied with a very cold, "you had plenty of time".

Rating:

5.0

Employees were courteous and helpful.

Rating:

1.0

I had my storage unit for almost 5 years I believe, and I have to say the customer service was HORRIBLE!!! The workers were rude, including one of the store managers your agreement states, and you pay for 24 hour accessibility, however the Uhaul are parked in front of the units at night so no, you don’t have access you may be able to squeeze your body in to get to unit but you certainly can’t bring a truck in. If I was even a minute late with my payment I would receive rude, and threatening emails, calls. My overall experience was just aweful with my storage unit and I will never recommend Uhaul for storage needs. I do want to say that Becky, Ariel, the tall older man have FANTASTIC customer service skills!!!

Rating:

5.0

U-haul is a nice place to rent a truck or self storage

Rating:

4.0

Only issue, I ain't received my deposit for the truck back

Rating:

1.0

Stop spamming my email for a review.

Rating:

5.0

They were very helpful

Rating:

5.0

This move went a whole lot better than I thought it would.

Rating:

2.0

Mice infested, mouse poop on everything. Found dead mouse on cleanout and a live snake under my tarp.

Rating:

5.0

Amazing staff!! So very helpful!!

Rating:

5.0

Ariel was very helpful, knowledgable and friendly. She responded to my requests immediately.

Rating:

3.0

The one complaint I have is that there were a significant number of mouse droppings all through my boxes of books. I didn't move the furniture myself and haven't had a chance to look at it, so don't know if there are holes in the cushions. I'll try to get to that soon. Your options only allow for a Yes or a No; I don't know yet if I would recommend this site to someone else. I'm certainly not thrilled with mice having access.

Rating:

5.0

I have been with u guys fkr 4 years now and u guys have been fantastic and very good to me as well so tt for everything and looong forward to keep doing business with u guys.....

Rating:

3.0

Didn't like the price of mileage

Rating:

1.0

I reserved a unit online almost a week in advance. When I got to the storage they said they didn't have the size I reserved... I was offered 2 smaller units for more money... if there was anywhere else with units I wouldn't not use uhaul again.

Rating:

4.0

I found the staff there to be extremely helpful. Which made the move easy for me.

Rating:

4.0

I loved my experience at Uhaul. The only thing I didnt like was how much it is. The monthly storage is a little steep. But overall I liked it.

Rating:

3.0

Location was kind of fur.

Rating:

5.0

Uhaul Auburn, Maine, went above and beyond in helping me. Excellent customer service

Rating:

5.0

Everything was easy!

Rating:

5.0

The staff were very friendly and professional.

Rating:

3.0

I was there for six months instead of giving me a discount my price went up from my monthly payment I was never told how to use the key card but yet they kept complaining to me that the alarms was Going off but still never taught me how to use the key card

Rating:

5.0

Had a problem with the reservation for the one on Merrill rd lew and this store fixed it and got me in and out awesome job auburn store

Rating:

1.0

I rented a storage unit and had nothing but terrible customer service. I emailed customer service and the corporate email with no responses. Finally on the day I decided to move my belongings to another company, there was a nice lady there and she actually listened to my complaints and took good care of me. The customer service was terrible, the storage unit did not seal well so my items were completely covered in road dirt and I could not access my unit at my leisure because they park their trucks in front of the units. They told me to give them notice. So I went all the way out of my way a few days before I would be there with movers and let them know the day and time I would be there. I was repeatedly promised the trucks would not be there. Sure enough the trucks were there. Went out of my way for nothing. The Manager at that location lacks any and all customer service skills. I have worked in customer service and as a customer service manager for 32 years and can feel confident in telling you he has no skills to be in that position working with your customers

Rating:

1.0

When I went to my storage unit there were trucks lined up in front of the unit. The customer service rep gave us a hard time and just about refused to move the trucks. This happened twice. The customer service is very poor to the point almost everyone is rude. There is also something wrong with the mechanism on my unit we had to pry open the lock every time we went there. I advised the staff and was ignored every time. I also was not offered a refund on the time I have left not renting the unit when I payed until April 9th.

Rating:

3.0

Very long wait to get waited on. Both guys said I will be back in a second and went outside. I waited for quite a while and had to go out and get them. One was just smoking. I think he was the manager

Rating:

1.0

Ice is extremely bad, fell twice and have not received any follow up! Truck had problems and was huge hazard driving!

Rating:

1.0

They triple charged my credit card for one truck!! Didn’t check the truck in when I dropped it off and said “ we’ll take the keys and send you and email with the amount charged” I never got the email, only a triple charge for the truck In my bank account.

Rating:

5.0

I have had nothing but positive experiences with this facility. The staff including Josh, and the two younger gentlemen (didn't get their names) have been accommodating and pleasant each of the four times I've dealt with them. I even had someone back into my truck on accident (not staff), and they were quick to act, making sure if needed, a claim would be filed. Things must've changed there, since many past online reviews are negative. My only complaint is the lot is too small for all those trucks, it's a cluster f***.

Rating:

1.0

The ceiling was falling in. Ruined to much of my moms stuff there was no light and my unit was always blocked ofd

Rating:

5.0

The young man who assisted me with the truck rental and order pick up on the afternoon of 1/15 was extremely helpful despite being apparently busy.

Rating:

5.0

Tom went above and beyond to help me with my storage unit/situation when I could get noone else in the store to help me get things figured out.

Rating:

2.0

Unit was clean, prices are higher than others, the unit door was stuck, and it took me making 4 trips inside and getting "tips" from the staff on how to open it before anyone just came out to help.

Rating:

5.0

Very helpful TEam

Rating:

5.0

I like the security of U-Haul it gave me a peace of mind knowing that my items in storage were safe. Thanks!

Rating:

4.0

Thank you!

Rating:

5.0

The staff in Auburn Maine was very helpful and courteous.

Rating:

1.0

You charged me aCcount for a month's rent on May 16 2020 after I had all my belongings removed on May 15, 2020 Why? So, obviously you are attempting to take something that does not belong to you which is call STEALING. And I had called personally to speak with the manger day's prior to let him know all my belongings.would be removed prior to the end date on my one month storage rental. So you were duly informed and away. .

Rating:

2.0

Where to start. Thank god it was a free month because we rented a uhaul trailer cross country or I never would have lasted the month. There are soooo many trucks parked everywhere it is hard to drive around or park your vehicle. There was always a truck parked in front of all one side of the units. You had to call to say please move the trucks so I can load and unload stuff. Very inconvenient. We were going to sign on for a year but it is too busy in that lot and way too many headaches and besides we found a unit in town for half the price uhaul quoted me! So overall we were not happy with U-Haul!!

Rating:

4.0

The storage units look a bit old and in need of some repair, but they were clean and there was no issues with water or any damage. The staff were always very friendly and helpful.

Rating:

4.0

The people I encounted were very pleasant and helpful. Even the gentleman that was training was very knowledgeable

Rating:

5.0

Unit:clean, good and spacious. A bit slippery but still good. Representative: good, helpful, overworked. Needs a helper so he can give 100℅ focus on customers.

Rating:

3.0

It was a little unorganized. I thought it would be easier to get it ready a few days earlier online but when I got there it was a wait and the trailer I reserved was "missing"

Rating:

5.0

Great overall experience

Rating:

5.0

Clean and easy to get to. Best staff.

Rating:

5.0

Always a good experience here

Rating:

5.0

Thank you so much for your great service and flexibility. You guys are awesome! I would highly recommend you to a friend.

Rating:

5.0

My experiences there have been very efficient and satisfying

Rating:

1.0

Almost everything I had in storage was destroyed by mice. Wasted thousands of dollars to store things for them all to be destroyed. Unit always blocked by trucks. Rates constantly increased.

Rating:

3.0

N/A

Rating:

5.0

The young lady that was there helped us out was nice and helpful

Rating:

5.0

The staff was helpful and friendly, answering any questions that I had.

Rating:

5.0

Beyond impressed with the customer service provided at the Auburn ME location. Fast, courteous, and without a doubt a place I will highly recommend.

Rating:

4.0

I was very pleased with the service. They are very fair.

Rating:

5.0

The service was great n they were very friendly

Rating:

5.0

Excellent customer service. 24 hour access great. Very secure, dry and clean storage facility. Went out of their way to make move easy as possible. A little higher priced but worth it.

Rating:

5.0

I appreciate that I was granted one month storage at no charge. Thanks.

Rating:

4.0

Overall, I had a great experience at U-Haul. However, I didn't like that they stored the large trucks in front of the units. We should be able to have full access at any point.

Rating:

5.0

Excellent.

Rating:

2.0

Way overcharged $95.00 for a tiny unit. Everything in the unit was covered in dirt, dust and cobwebs. Also indication of mice. Your call center was uninformed slow to serve. I wouldn't recommend

Rating:

5.0

I have no complaints or concerns with this u haul storage facility.

Rating:

5.0

This storage unit suited my needs perfectly.

Rating:

4.0

..