There was a chirping sound that occurred every 20 minutes throughout a 3.5 hour drive. No one could find the culprit. It is a mystery. Truck was great. Drives great. Staff was also great.
JULIE HCustomer Reviews for U-Haul at Beach Blvd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly staff.
Benjamin LI only use Uhaul. Ive used it 3 times this year. Quick and efficient team members make the process easy
JUDITH WI had a great experience!
ROBERT OCheck in and return were great.
RICHARD KGreat customer service, quick process, affordable! Super convenient. Thank you!
JONATHAN MThe customer service is a 10 star plus! Absolutely impressed with all the assistance. Norm the general manager and staff our kind and very professional .I can't express my gratitude for there assistance in my move. Making a smoother transition.
SYLVIA MStaff was efficient and got me in and out quickly. And with a smile and a sense of humor!
MICHAEL SIt was good
TRINIDAD PVery good. Only subject to be reviewed. Right rear view mirror could not be adjusted. JaA
JERRY AThey always seem to have in stock what I need
COLIN MWell done UHaul, you performed as expected. Another pleased customer.
CHRISTOPHER KThe padlock for the back was extremely difficult to use. It’s a really short round lock with a thick bolt that barely fit through the hole to lock it. It kept catching and not closing all the way. I could not do it. My husband could not do it. I ended up calling a neighbor for assistance.
Amanda HExcellent service and the vehicle was well maintained.
HERBERT SService was slow. It took a long time waiting at the counter to get helped.
NATHAN HExcellent service and super organized !
CORA SPrompt attention to detail and friendly staff.
CINDY OVan came with mirrors unadjusted and attendant didn't have the tools to correct it for us. The van's battery later died and we became stranded for a few hours forcing us to miss the storage unit (closed at 6pm). We hope to comped for our time.
DARREN LNa
DOUGLASS SFast reliable great customer service !
RIGOBERTO AEvery one of the guys that work here at the Huntington Beach branch are top-notch, friendly, hard working and helpful.
JAMES CThey took care of all the issues I had with courtesy and professionalism. I’ve used them before and would use them again.
PAMELA HThe team always does a great job. Its my go to truck rental spot. everyone is polite, the team is quick and I can get in and out. Thanks!
NICHOLAS HVery clean / Great customer service - Thank You!
SUNDANCE CNothing everything was really good very helpful staff and we use them before
RONALD MReserving online was simple. Truck was in great shape and the process was simple.
STEVEN BEverything was clean quick and very well maintained. Can’t think of anything to change
Robert HExcellent experience with the staff, equipment, and overall experience.
PETER WVery helpful, fast and convenient
ANDY SEverything was perfect..
RODNEY OThis is the best location. Always helpful and friendly. I have rented trailers several times since I don’t have a truck. The guys are always great and helpful.
JUDI Peverything good thank you
JUAN RI use this UHaul location quite frequently for truck and equipment rentals. I can't give this location, management and employees a higher rating!! I'm always treated like gold and the vehicles and equipment are in impeccable condition.
tim bI have dealt with a lot of U-Haul dealerships and you here in Huntington Beach are by far the best most professional people I’ve ever dealt with. Thank you for all your help Linda.
LINDA WWorst U-Haul location ever! Do not come here! I walked in to make a reservation for a truck and an appliance dolly. I walked in 2 days before the date I needed the truck to make this reservation in person. The day of pickup I am here to pick up the truck and they do not have an appliance dolly whatsoever. It would have been nice to know rather than left till the last minute to find out. They did not even walk me out to my truck so I'm left aimlessly wandering around the parking lot trying to find the truck that I rented. This has been the worst experience ever. The people here are lazy and unknowledgeable. I asked to even see the inside of a truck and you would have thought I asked him to walk a mile. I would never come here again and I would never recommend this place. Corporate of U-Haul should really look at how horrible this place is doing. Awful customer service. Would NEVER recommend this place!!!
MELANIE VQuick and easy painless drop off
COLIN MQuick, friendly, easy.
NARISSA VI am very pleased with the service and quality of equipment provided. I was able to easily reserve a UHAUL vehicle; pick up and drop-off was easy as well. Thank you!
ALEXANDER RThese guys are the best! Very gelpful and fast. I will drive extra miles to go to tgis location. Great job.
Christopher MAll was excellent (once again) even if there were some complications. Ericcson supported me when the truck I reserved wasn't available and accommodated me upon check-out of a smaller truck. Then, on my return, David did a great job in confirming my rentals and that the discounts applied were correct. Thank you once again Norman for having a great crew!!
ERIC BThank you for your excellent customer service. We appreciate you.
CATHERINE DFRIENDLY, CLEAN AND THE PROCESS WAS SMOOTH CHARGED ONLY WHAT THEY TOLD ME NO HIDDEN MONEY DUE
CYNTHIA OVery easy to reserve and pick up. Was in and out fast.
ALEXIS CVERY EFFICIENT CREW, PROMPT SERVICE. ONLINE RESERVING REQUIRES DECLINING TOO MANY ADDITIONAL PURCHASES/SERVICES. PERHAPS A WAY TO BYPASS THAT PORTION OF THE WEBSITE IF NOT INTERESTED.
DONALD RReally good service
FERNANDO GEasy online registration. Ready to go when I arrived. Friendly service.
Laurie Reverything was great! i always have a good experience at this location! all employees are professional and attentive to my rental needs
DONALD HCustomer service at this location was great. I don't think they have on-site storage so some of the questions asked are not relevant, but my experience here was great for getting my U-box to me ontime
BRANDON M | Overall Experience