Jeffrey J. on 9/27/2016
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Both the 2 gentlemen working that morning were excellent. My whole experience was awesome.
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Michael L. on 9/26/2016
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Thank you for excellent service!!
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Julia B. on 9/26/2016
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Great customer service a wonderful exoerience
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kim g. on 9/25/2016
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I had to get a UHaul truck and friends to help me move when my professional movers flaked on me. I was amazed I could get a truck at 6pm on a Friday night with no reservation.
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Linda J. on 9/24/2016
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We really appreciated our stress free experience. Loved being able to reserve on line. No hidden fees, everything was up front and clear. Very, very positive experience. We will definitely use them again.
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MARK C. on 9/23/2016
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Thank you to the guys at this location for helping us out. They were person able, accommodating, flexible, and did a great job with customer service and the installation of the tow hitch on my car. They made a stressful time of moving easier and affordable. Thank you!
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Peter I. on 9/22/2016
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FOR LONG TRIPS CRUISE CONTROL SURE WOULD HAVE BEEN NICE. I DROVE TWO DAYS, 860 MILES, WITHOUT CRUISE CONTROL. MY RIGHT LEG WAS SORE.
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daniel q. on 9/21/2016
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Can't teach integrity!
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MARY T. on 9/19/2016
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The first truck had a fuel issue. We left U-Haul and went to gas it up. It leaked fuel all over the ground. We took it back to U-Haul and the guy said it looked like someone tried to siphon gas so the connection was loose. We asked for a different truck. They were quick with changing it out. Filled the second truck with fuel without a problem. The move went well.
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magdy g. on 9/19/2016
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More explanation about how to use and fix dolly and furniture pads
Type of gas needed for the trucks either it is gas and which type or solar
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Mike G. on 9/19/2016
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Was mislead by the 'confirmation time' for my pickup. Ordered a van for 7am and wasn't able to receive the van until 11:30am. Missed my opportunity for help moving from my friends and U-Haul didn't honor the $50 reservation guarantee. Will be considering Home Depot for truck rental moving forward.
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Michael P. on 9/17/2016
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Everything was fine with our experience with the 20 foot truck we rented,.
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Paul B. on 9/16/2016
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The cab wasnt fully cleaned and full of dog hair.
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Allison C. on 9/15/2016
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No interaction at this location. Just dropped off my rental in the 24 hour drop off with no problems.
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steven h. on 9/14/2016
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Somehow rearrange the return equipment island so incoming traffic as well as outgoing dont get up and have to wait for something to happen
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JACK S. on 9/14/2016
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Windows need cleaning inside and out.
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Kim B. on 9/14/2016
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The person who "helped" me was on their phone talking with a friend the entire time I was getting my truck. I have used U Haul 3 times in the last 6 months and the only time that I did not have any problems was the first time. It appears that since you are the only one's out there that still rent one-way, your "Professionalism" has gone down the tubes.
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Gregory K. on 9/13/2016
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Great customer service. Helpful.
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Larry P. on 9/13/2016
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Everything was bleeping brilliant!!
Perfect!! Everyone and everything was Great!!!! Perfect!! Cannot say enough about how pleasant the staff was. We will definitely use U-Haul again. I hope it is thru this office!! Thank you everyone!!
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richard h. on 9/12/2016
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Keep prices competitive. Consider discount for repeat customers - either on haul merchandise or rental fee. I have always felt that the rental price on the trucks (i.e. $19.95) is somewhat misleading as by the time you add taxes, mileage fee, insurance, etc.) it is considerably higher.
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Justin D. on 9/12/2016
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Chris and the crew are awesome. I will never go to another u haul again. Unless I really have to. Thank u everyone at the h.b location
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ERIN C. on 9/12/2016
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I originally reserved my truck in Anaheim and when I called to confirm the location they weren't up and running with Uhaul yet. I then called customer service and they had rerouted my reservation to Huntington Beach which is 13 miles away from the original location. This made my driving longer and I had to reorganize the people helping me move. The truck was also very dirty in the cabin which is not common, I know this because I agreed to handing it back in a clean condition. Overall the experience added a lot of stress to an already stressful day. I would like confirmation that this has been reviewed please. This location on Beach was as helpful as they could be and I could not complain about their service.
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Sandra R. on 9/12/2016
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I am always pleased with this Uhaul location because it is the best one on the planet. Chris Dodson is the manager and he expertly leads an incredible hard working team of true professionals. I am always impressed. Thanks guys for your professionalism and superb customer service!
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Dan S. on 9/11/2016
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HB location was excellent the 3 times we were there, The service Chris and the rest of the team gave was amazing. Just keep doing what you are doing.
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Dave B. on 9/9/2016
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Horrible service!
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