Customer did not leave a comment.
ALAIN DCustomer Reviews for U-Haul of Baldwin Park
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My local Uhal facility did not have the trailer i needed. The El Monte facility had a friendly staff and clean equipment.
GILBERT Coverall service was great, and the rental was in general good.
ALVARO ONone all is well.
JUAN HTime is money for me...Fast efficient, no BS. Great guys ! 10 for my Rating.
MOON JAntonio and his Team took great care of me and I will definitely do business with this location again. Great service and a positive outcome after a small issue came up - it was resolved quickly and the way things should be done … with a customer centric approach!!!
Belsazar UMark and Luis were very good helping customers
OSCARLITO IAntonio is very helpful all the time
GUSTAVO MThanks a lot for helping me to make my move easier.
ANA FStaff was accommodating and very helpful….
JASON RMake sure you have enough staff to maintain the amount of customers in. I arrived before 10am to pick up my keys. I didn't get them til almost 20 after 10 because there was only one person working and a line of at least 10 people ahead of me
Christel GNothing everything was up to par. Exceeded my expectations.
RAUL MEasy check-in/out.
Kelvin MKeep it going.
VON WGreat customer service and your location opens on time.
RICHARD MMark help me with changing my drop off location and was super helpful and went above and beyond to help me with that.
ROBERT CGreat management Antonio and his crew
HECTOR SGreat service
Diego MIncrease the mileage.
VON WGreat Customer service ! : )
CHRISTINA FEverything is good.
KHUN CQ sigan así excelente 👌
FERNANDO CUn excelente servicio. Gracias
ARTURO RTodo esta excelente
Fernando CAwesome service as usual. I co.e here alot and will continue doing so
VINCENT KThe manager was super great i would rwnt there again
KIN LBe sure to check the tires on vehicles before you release a vehicle. Our rental truck had a large spike in it that we discovered when we were at the gas station to make our trip. Made it a very worrisome trip!!
DANIEL SExcellent service
JOSE ASale persons working that day all all acted professional
JOE AThank you Antonio, for the help and good customer service.
LINO VFor me everything was fine
MARTA QBetter communication! The staff was talking out loud when I was in line about a customer (me) for not picking up the U-Haul rented for 6:30am when they made me waste my time giving me the wrong code for padlock and I had to wait for 9am to speak to staff for further assistance when it was their mistake! It was a horrible experience!
Brenda Omore staff to help process pick-up
ROBERT MClean van and used online reservation which made process a breeze.
Javier LTruck ran really rough when cold and even died at an intersection in the morning. Ran ok once warmed up. When dropping off the truck, I told the guy checking it back in about the issues but he didn’t seem to care. Not pleased about this experience.
SCOTT CThe whole process was extremely easy. I will definitely use Baldwin Park U-Haul for any future needs.
KENNETH CGreat customer service
Andrew GGreat service!
John CGreat service All around experience Good vechicle availability
MARCO GEverything is good.
KHUN CManager and associates were very friendly and helpful! As a first time rental customer I am very pleased! Thank you!
CYNTHIA GCome out with unlimited mileage.
STEPHEN WThank you for making my rental so quick, easy and inexpensive
Dennis PThe manager Antonio is the best! Great customer service! Great management skills, on top of everything! I recommend this location!
DAVID JI like it! Nice people!
Peter ZNever will I want to rent again unless I was compensated for time and money spend trying to get the assistance need.
KIMBERLEE C👍
JORGE GAlthough no problems with operations, and there was some signage the journey was less than perfect dur to the temps of floor and sides of truck were extremely hot.
PIET BYes I was pleased with the men at this location. Customer Service was great.
ALMA CCustomer service was very nice and professional. But the woman was working at 11310 Stewart El Monte, very impolite and unprofessional at work. She did not know how to up grade 10 ft track to 15 ft truck or check any 15 ft truck available around. She was very aggressive in communication and just finger point.
TRONG NInside of truck was very dirty
OSCAR O