This location is awesome. The customer service was exemplary.
Thomas McCoyCustomer Reviews for U-Haul of Sunnyslope
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep up the good work
TARSON EPHREMOwner did his job ok but has a lot to learn about customer service
Dan BensonGreat staff--thank you
Thomas HopeThese guys and this location are super reliable and efficient.
Scott SharplesChris was personable and professional as usual while solely managing the location. They are my neighborhood go-to for alternative transportation and are the best!
Aisha Fox-BooneThe guys there were very courteous, respectful, and prompt. Everything was done perfect.
Robert KiehleThe uhual app needs improvement. Was not working properly
Eleazer ValadezThe entire staff at this location are great to work with.
Steve GassTop Knotch!
Marianne MaidenCustomer service was excellent!!!
Guadalupe PesqueiraMore available car trailers
GERARDO SALINASIt was all fine.
MARY CONNERAprecia
oscar santanaEverything was perfect! No improvement needed. You should pay your Representative more, He is really an Excellent worker.
Mark HainesDevon took really good care of me, great team at this location!
David GrimesSuper nice people
Kenneth WhiteDevon, Chris, and Steve are great! What a professional and understanding team at Sunnyslope 9300 Cave Creek location! Consistently looks out in every way! Good job guys!
Aisha Fox-BooneAll great check in check out better than ever
Paul HARRINGTONI really appreciate it... Helpful , thanks
Jorge Herrera-HuertaMake the app easier to use. The app was very confusing. "Pick up my truck" resulted in reloading the Dashboard. Had to click "View/Edit" first and then Pick Up for the process to start, only for the app to tell me I had to go inside for assistance. Luckily this office was staffed and the staff were very helpful and got me checked in quickly.
Nahti KeoEveryone that assisted me was friendly and professional.
Robert KochThanks for sending text with drop off while I was driving. Very helpful
Randy SzczesnyI would highly recommend this U-haul location to anyone needing to rent any type of moving vehicle and/or trailer. The service is EXCELLENT!! The representative that was working Thursday evening was very thorough and patient.
Gina LadickThe staff was fun and professional.
Robert KochClean vehicle that drove amazing, especially for a 20' cargo box. Check-out and return were quick and painless! Thank you U-Haul!
Scott MillerPros from the moment I drove on the lot!
Omer WehuntThe truck's passenger cabin was rather dirty upon pick up; thus I had to remove the floor mat which was highly stained and wreaked of odor from previous customers/rentals. The staff however was simply amazing and made certain that I had wipes to clean and wipe down the areas of concern prior to my departure. James assisted me with all of my add-on items and the cleaning while Kevin was helpful over the phone when I called to confirm my reservation details. He was even gracious enough to hold 3 of the 6 Furniture Dollies I reserved since this location had been running short. Love U-Haul as always and this will remain one of my most convenient and reliable locations!
Ambryelle LanderExcellent service. Best I’ve ever had from a U-Haul establishment.
Timothy HertausGreat service.
Barry LyonGreat spot super helpful staff!
Tully WilliamsCab was a little dirty but still the best uhaul location
Robert NaglichDevon was very friendly and helpful. The only real issue was that after only driving it 2 miles the battery died and we had to wait for roadside assistance. Good news is they were there within 45 min. and put in a whole new battery on the spot. We had no issues after that.
Stephen LeunizGood service, friendly staff
Harrison ShoweThe staff are very professional--Thank you
Thomas HopeYou are the best. Thank you, Isaac.
ISAAC DALLAGOThe location that I stored my things. The guys that work there have to be the nicest, and kindest guys that I have ever met. And what's funny about the whole situation is that I will miss them more than they will know. Thanks U Haul and thanks to the Guys that I will always remember.. Happy New Year
Jacqueline Varner | Overall ExperienceUhaul website grossly underestimated the number of Uboxes we would need. It said 4 for a 3 bedroom house. We needed 7! We wound up getting 5 u-boxes and one trailer and still had to leave stuff behind. It made the moving experience much more stressful than it needed to be.
Kenneth PageThe staff at Cave Creek are amazing and hard working people and was able to explain every detail
guisse bellyProfessional, friendly and efficient staff!
Lance RampyVery friendly, prompt, efficient service!
Eric Keosky-SmithIt rained over the weekend. Van leaked on upper right side, so some boxes were soggy and some furniture was wet. So it created some issues for me during the move.
luis mariaasExcellent. Quick drop off. Have used this location twice before and always excellent customer service.
Jacinta TolinosThe gentleman that assisted me was very professional. ... The process was simple fast and straight forward. .. This is the second time that I have rented from this facility and will definitley return there if the need to rent arises again. ... Much thanks for a job well done.
Michael MazorA+ What can I say these guys are the best.
Kelly RyanGreat place, great people!
Frank CappellettiThis U-hall location was the one bright spot in an otherwise miserable move. The staff was friendly, kind and patient.
Cary LeibowitzI am very happy with the service I have received from this location. It is convenient, lots of supplies, and friendly and helpful staff. Customer service is always pleasant too.
KATHY KERNANThe truck was clean but I believe it was out of alignment as it pulled to the right. I forgot to mention it to the staff
MALCOLM POINTONGreat location, the Best!
Frank CappellettiFix your app
Matthew ClementsThe peoples at this location are the best-
Thomas HopeI believe the gentleman that checked me in was named Chris. He was very pleasant to deal with, and very personable. He is an asset to your company.
David JolingVery easy process
patrice stewartI had the best experience because the service was fast, friendly and efficient. They really go above and beyond, every time I rent or purchase supplies from the Sunnyslope location.
Sheri GreenThe attendants were amazingly helpful.
Sean BourgVery professional and accommodating !
Chris BeckleyI experienced a really Easy pick up and drop off. The staff on site were very nice and helpful.
Lauren MacphersonExcellent service, thank you!
John DanielsThe access hours are not convenient but it’s based on the hours of the store and it is what it is
Jennie Valentin | First ImpressionsDevon and Stephen were very helpful. Moving is stressful and aligning timelines didn’t work out . They went above and beyond to help me.
Robert Culbertson | Overall ExperienceIt’s was very convenient and helpful in the time of need. Thank You for all the help!
KOREA HORTON | Overall ExperienceI was denied access to my unit during business hours by a uhual employee. Very frustrating.
BYRON FARNSWORTH | First ImpressionsDevon was professional, efficient and helpful! Just what one needs after a cross country journey of 33 hours. Thank you! Michelle Herauf Erik Garcia
MICHELLE HERAUF | First ImpressionsGreat work, great guys.
andrew treglia | First ImpressionsThank you for helping us out in a pinch
Linda Howell | First ImpressionsSome off your personal need mire trainer more friendly way to treating customers I say that because I'm be for almost a year rent the the storage and there and they never say even thank you or something for you know I tell you guys this because I have a business and I know how did you treating customers You asking me if I recommend you guys again with somebody else at deftly not
Abraham Chavez | Overall ExperienceThe staff is so helpful and friendly and that you don’t find to much !! Great place to store your things
Jacqueline Varner | Overall ExperienceThe staff made you feel like family. Very professional. Very easy to work with. 100% satisfied.
Jon Welch | Overall ExperienceVery blessed to have worked with this U-Haul’s team! Such an amazing, helpful group. Thank you, U-Haul!!!!
Sydney Davis | Overall ExperienceNo problems.
James Beal | Overall ExperienceEnrique is the consummate profession -- very helpful, We had a lot going on and were terribly disorganized, but he more than put up with us. He helped us make it happen. Great service!. Thank you.
kevin williams | First ImpressionsCUSTOMER SERVICE WAS THE BEST I'VE EVER EXPERIENCED.
Zemora Davis | First ImpressionsALL GOOD
Adrienne Atkins | Overall ExperienceYour neighbors are a challenge. I commend your staff in their ability to deal with them!
John Pangborn | Overall ExperienceGreat service.
Denna Evans | Reservationnone
terry whiddon | Overall Experience