Customer Reviews for UDrive Rent A Car Corp
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of UDrive Rent A Car Corp
KENNEH P. on
Just a great experience. Mark & Joann very friendly, quick & knowledgeable. Would repeat & highly reccommend
ROBERT V. on
fast and courteous, stayed after work hours to help me, very reliable and customer friendly. I will definitely rent from the bayonne location again.
MARIA E L. on
Excellent customer service. Very friendly.
BERTRAND P S. on
I was charged for two gallons of gas when I returned the truck to the store location, even though I had returned the vehicle with as much gas as I had left with. I quickly called the location to call out their (intentional) error. The lady on the phone apologized for the mistake and reimbursed me for the two gallons. This was an intentional act to steal from me. I will never use UHaul again, and will be letting people know of this unfair and unethical practice.
Michelle C. on
Extremely helpful, they went above and beyond. Awesome customer service!
LISA M. on
We had a run around with Uhaul. Made the reservation in Bayonne, they switched it without telling us to Newark. Drove all the way there for nothing! The guy wasn’t there, didn’t answer his phone. Called of the Bayonne store and they hooked us right up! Uhaul needs to get their crap together!!
CHERYL R K. on
No improvement is necessary. Staff is incredibly courteous, informative and helpful. Equipment is amazingly well kept. What more can you ask for?!
CHERYL R K. on
There is nothing to improve. Great service all around!
DESIREA J W. on
Started off a little rocky, but not because of this location or the people in it... But because of uhaul’s customer service via the 800 number with the constant changing of my reservation!
Cheryl R K. on
Always an easy and pleasant experience
KUMAR M. on
key Drop off facility needs to be improved. we cannot park and drop off key after office hours as it seems the Van will be towed away.
JOEMAR E M. on
nothing all was great .. stuff was helpful and friendly
WILLIAM EDWARD S. on
Mark was very friendly and helpful. I would definitely recommend him and Uhaul Bayonne to anyone. Excellent customer service.
JAMES F. on
Very helpful.
MARY V. on
Customer service people at the desk was so polite very well-spoken explained everything to you recommend this place highly
ARTHUR W. on
Knowledgeable , Fast and Friendly both pickup and return were completed in less than 10 minutes
ERIC M. on
Joann helped us when we walked in and made the transaction very easy and smooth. Joann also attended to other customers and answered the phone without making us feel like she isn't giving us her undivided attention. Joann then excused the customer and Walked us the parking lot and pulled the van and dis the walk around and the final friendly reminder about overhead and waived goodbye saying drive safe. Awesome customer service, brand new equipment (van had less than 6k), clean and very relaxing location because the last thing you want to walk into is a location to help you move that looks worse than the place you are moving your stuff out of it.
Vincent C. on
The staff was very helpful and friendly
DIONISIO E B. on
Great Service, great people. Clean Truck and new models.
ZISHE N. on
Great service!!
GEDEON C. on
Nothing. Joanna and Mark were professional, helpful, and friendly. My husband and I couldn't ask for more from this service.
MARIO O. on
Solo k muchas gracias por el servicio
GERALD T T. on
Best people in the business! Million stars to mark and Joanne
KAREN A R. on
Mark & Joann were amazing!! They were so helpful and nice. I couldn't have done this move without them. Their location is one I would definitely recommend!
GIRGIS Z G. on
Once mark went above n beyond . At the last minute I needed an auto transport and mark was there to help as always thanks again to the staff at Uhaul in bayonne
JAMES S. on
Joann and Mark are great. My first uhaul experience. Thet made it perfect
GERALD T T. on
The Best Service As ALWAYS U Guys Rock!!
BELAL F. on
They told you 40.00$ per day then they charge your card 180.00 $ just for 1 hour
MARIA A. on
Very good
CAROLYN R. on
Both Mark and Joann were absolutely courteous and very helpful. They both are an asset.
MATTHEW C D. on
Pick up and drop off were quick & efficient. Nice people, like-new equipment. Excellent overall.
SOLOMON F. on
continue to do what you do best
BENJAMIN R. on
The service was great and the vehicle in perfect condition. It seems that the office recently moved to this location in Bayonne, NJ. But it will be nice the office has a nice comfortable receiving area. Some coffee & donuts as complimentary.
BRIAN J G. on
Great customer service
CHRISTOPHER S A. on
Awesome staff. Personable service
SOLOMON F. on
you guys were great
Jacqueline B. on
No improvements needed. Rental truck was in great condition and staff was very customer oriented! I’ll def be back :-)
CHARISSE L R. on
Great Service from JoAnn and Mark!! Would highly recommend this location in Bayonne, NJ!! THANKS
LYNN M P. on
Smooth checkout and checkin process.
SARATH B Y. on
Agent is very good who handled my transaction
CONRAD U M. on
The service provided was excellent
GERALD T T. on
Mark & Joann have gone above & beyond again for me. Needed a truck when they closed they drove back to the office after closing and rented me a truck. I'm SO Glad to have U-Haul ( Mark & Joann) are in Bayonne...
JAMES L. on
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BENJAMIN E. on
Staff was very friendly, accommodating & professional.. ..will highly recommended this location
BRITTANY R S. on
The staff was amazing! Very pleasant and helpful during my very stressful move!
REGINALD W B. on
Very professional and courteous Thank You ??
GERALD T T. on
Always EXCELLENT Service with Mark & Joann
JEFF W. on
Let me tell you something, if copanies had employees and associates as helpful and accomadiating as Joann and Mark this world would be a better place. They were frieldly, helpful, and very knowledgable of their products and services. Made our pickup smoothe and fast. Joann and Mark, JOB WELL DONE!!!!!!
BEATRICE H W. on
We were very impressed with the customer service experience. The person who took care of us went out of their way to make sure that our needs were met. Thank you!!!!
JOSELITO M. on
Very good service
MICHAEL M. on
Awesome
CYNTHIA R. on
No improvements needed. Would definitely chose this location to rent again.
HERMINIO R. on
Nothing really... everything was great!!
VERONICA A P. on
An excellent experience. The people were so nice and put me at ease. I plan on renting it again at this Bayonne location. an A+