Customer Reviews for U-Haul at Beach Blvd

The guy that tended to the drop off is a great guy. Professional and pleasant.

It was out of the way, I thought i was calling Wmstr, but still it was a good experience, but the the windows were dirty, and when i got home I cleaned them & especially exterior mirrors. But i forgot to clean & got charged for 20 seconds with blower, but it was a great vehicle[ No breaking down's always good right?} thanks I'd do again when needed.

Guys working here are nice and get you going so you don't have to wait around. Even though I live in Long Beach, I prefer to rent from this location.

This is the second time that we've been to this location, and we've been so happy with our experience both times. The staff at the Huntington Beach location is always friendly, efficient, and kind. Every time we've used this location we've been on our way to get items from our Uboxes in Visalia have had a very different, very frustrating experience in Visalia. We were ready to stop using Uhaul if it hadn't been for the service in Huntington Beach.

Better explanation of the return process...

Keep up the gopd work

Team was very helpful

Service is fast and easy unit is good to go right away i switch to smaller truck the manager chris accomodate me and save me money.thanks boss good job

Best Customer Service in Town.

Service was great.

With many years of this stuff behind me, my experience at this U-Haul location is the best I've ever experienced. I'd do whatever you can to support these guys as they are a real credit to the U-Haul name.

The UHaul mobile app makes all the difference. The rental car/truck business of standing at the counter for 30 minutes of paperwork all went away.. UHaul is now on my speed dial... nice job!

Engine light was on and a knocking sound

Chris, had such a good work ethics, he was fast and got me in a truck, even though there were only a few left on the lot. Norm checked the truck when I got back, and it was tip top, saved me a few bucks! Thanks 😊 fellows!!

Pleasant, helpful, courteous, I have used this location before and would go there again. Great staff.

Everything went perfect. I always use that location. Always pleasant and helpful employees.

First of all a 26 foot truck was reserved weeks in advance, but upon arrival at the Beach Blvd. location the gentleman told us that they do not carry the 26 foot truck at their location. So why does your reservation system let me order one? We had to go with a 20 foot truck. Then the truck given to us had no gas and a hole in the cargo floor. The gentleman told us we were given the truck in error. What else can I say but the rental ended up lasting longer because we had to use a smaller truck. So no, I would not recommend this U-Haul location to anyone.

My customer service rep was terrific. Fast, efficient and accurate. A genuine human being. Thank you.

staff at 19261 Beach BL, Huntington beach are friendly, helpful and fast.

The fellow who checked me in the am, but really abrupt and rude. It's inherent in his personality. Honestly, I had decided to rank the location really poorly. Then I left my credit card there, accidentally. I reached the manager and Nick, who found my credit card, who both could not have been nicer or more helpful. It completely overcame my experience in the morning.

Prompt & friendly service picking up and returning rental

Kudos for such a pleasant overall experience.

Again, great customer service.

This location was good. The only problem I had was getting a truck assigned to me in the first place. The first pick up location (Anaheim) said the customer who had the truck wasn't going to return it on time. Understandable that they would send me to another location. But when we showed up at that second location (Costa Mesa) there was also no truck for us. It was very fortunate that this Huntington Beach location had the truck, and we were able to keep our schedule.

Love a discount, I'm renting again tomorrow. Brain was so patient and nice. Thanks again

Explain the trailer removal technique

I had reservation at your Westminster location for the 24th. This was set it prior on 10/22 when it came time to pick up the truck on 10/24 no truck was available for me. Then they send me to Huntington Beach only to tell me they also have no truck available. I needed a truck for 7am at the Westminster location at the end I did not get a truck till 5pm. Very bad Experience even though I had Reserved a truck three days prior.

The customer service checking me in was great!!! Friendly and very customer oriented :-)

This is the best U-Haul location I have ever experienced!!!! The guys are sharp, efficient, & remarkably helpful. everything is organized, clean , and professional

Everything was smooth!

Truck was ready to clean and ready to go. Thank you for a positive experience in the uhaul rental,

Super easy, thanks.

Advise customers to get a lock for the back slider door. We didnt know we were gonna need one to lock it. But over all it was good. The gas mileage was not so bad either. Having Cruise control would be great.

The truck had starting issues that I was not informed about before driving off the lot. It would have been helpful for the maintenance guys to go over the quirks of the truck upon rental. I had to waste over an hour trying to figure out how to restart the truck after my first stop. I really should have been offered a discount on the rental.

It was great. Easy pickup and drop off. Would rent from this location again.

Gentleman checking in with Awesome. They were very helpful and attentive I explained I tried to hire someone and they stole something out of my vehicle. Please review very very helpful thank you

Use this location often when in need. Great service...

Great customer service

Agent was very helpful as rental location had entered the wrong number for the appliance dolly and the system was trying to charge me for a second dolly. It took a few minutes, but I left very happy.

Amazing customer service !

I was in and out in less than 10 minutes. I was stunned I told the young who waited on me I have never been disappointed in UHaul

Staffs were nice but the truck was not washed.

Good customer service and fast return. Thank you.

There Was some damage to the rear right side door causing a "false" alarm that the door wasn't closed. I called and let them know. It was intermit tin. Suggested they replace the sensor.

Surprisingly great experience. I typically dread dealing with your services but this location was terrific. They were quick, friendly and communication was great while they juggled multiple customers.

ALWAYS THERE WHEN I NEED THEM!

Customer service at this location was great. I don't think they have on-site storage so some of the questions asked are not relevant, but my experience here was great for getting my U-box to me ontime