Customer Reviews for U-Haul at Beach Blvd

9,747 reviews

19261 Beach Bl   Huntington Beach, CA 92648
(On Beach Blvd Between Yorktown and Garfield)

(714) 960-2414

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(714) 960-2414

19261 Beach Bl
Huntington Beach, CA 92648
(On Beach Blvd Between Yorktown and Garfield)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Shorter wait times

lorena C. 
Rating:
5.0

Customer did not leave a comment.

Harshil M. 
Rating:
3.0

The lady working there wasn't the best

Trinidad P. 
Rating:
5.0

Customer did not leave a comment.

Nelly B. 
Rating:
4.0

Customer did not leave a comment.

Johan S. 
Rating:
5.0

Customer did not leave a comment.

Angie N. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

scott C. 
Rating:
5.0

Customer did not leave a comment.

Larry T. 
Rating:
5.0

Customer did not leave a comment.

Lisa T. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
5.0

Been using this branch for over 12 years.

Sharon M. 
Rating:
5.0

I had a great experience. Thank you!

John E. 
Rating:
5.0

Customer did not leave a comment.

michael M. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

SCOTT L. 
Rating:
5.0

Customer did not leave a comment.

Larry A. 
Rating:
5.0

Customer did not leave a comment.

Kathy M. 
Rating:
5.0

Friendly and fast return! Great experience!

Michael M. 
Rating:
5.0

Very professional and efficient service as per usual at this location .I would not go anywhere else. Thank you

MaryAnn C. 
Rating:
5.0

Despite the delay in getting my truck the employees were very very helpful and contacted me immediately once it was ready. Easy to take and easy to drop off, would use this location again.

Brian D. 
Rating:
5.0

Absolutely amazing service! I believe the guy who helped us was named Randy and he was beyond helpful and kind. We had an amazing experience from start to finish. Best u-haul experience ever thanks to Randy!

Tim M. 
Rating:
4.0

Customer did not leave a comment.

Justin N. 
Rating:
5.0

Customer did not leave a comment.

Amanda C. 
Rating:
5.0

Customer did not leave a comment.

Eva J. 
Rating:
5.0

Customer did not leave a comment.

Tom T. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
5.0

Customer did not leave a comment.

Hillary M. 
Rating:
5.0

Customer did not leave a comment.

William T. 
Rating:
4.0

Customer did not leave a comment.

Michelle R. 
Rating:
3.0

Was moving a Expensive 8' tree, was assured by blonde woman worker that the truck would accommodate the tree. It didn't fit, unfortunately and had to lay it down… breaking the top branches of the tree…🤬

warner E. 
Rating:
5.0

My pickup location was changed on me but the management and team were responsive, fair and nice to deal with. No changes from my perspective

steve J. 
Rating:
5.0

Customer did not leave a comment.

RUDY C. 
Rating:
4.0

guys were great and worked quickly. The systems were slow - it took a long time for the computer to accpet the rental and for the credit card scanner to work.

Brett G. 
Rating:
5.0

Nothing.

Sharon M. 
Rating:
3.0

Our furniture dollies were not included. It made our move more difficult. We were refunded, but being more careful that we have all the equipment we reserved would be helpful.

Julie J. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

Great customer service

Kerrison S. 
Rating:
5.0

Great experience. Thanks guys.

Adam B. 
Rating:
3.0

Reserved truck at Garden Grove, but had to pick up in Huntington Beach. Returned truck at 5/8 tank, same as when picked up, but still was charged $18 gas surcharge.

Kurt K. 
Rating:
5.0

The van was smelly.

Daniel S. 
Rating:
5.0

Excellent in store personnel

Myles Y. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

More clear signs for pickup n returns. Maybe moving the trailers further away from the entrance would assist your customers in recognizing a sort of enter n exit Possibly colored parking areas would help too. In any case I love my HB uhaul facility n will continue to use it for all my needs! Awesome staff too

Vivian O. 
Rating:
5.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Ariadna G. 
Rating:
5.0

Customer did not leave a comment.

JAY B. 
Rating:
5.0

Customer did not leave a comment.

JAY B. 
Rating:
4.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Just two things... 1) In the app... the link that allows you to do express check in... it doesn't lead to anywhere. It shows an error "the page you are looking for does not exist" 2) In the app... when doing the final photo of "where you placed the item" it does not save and allow you to finish the check out process.... everything is smooth and simple all the way to the end. So one would try to take photos from different angle and regardless of what angle the entire trailer is within the photo... it will not progress when you select continue. Its very frustrating specially when you're tired and its late.

Rocky Q. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
4.0

Customer did not leave a comment.

Thomas H. 
Rating:
4.0

Customer did not leave a comment.

Debra H. 
Rating:
5.0

Very accommodating and friendly. Easy check-in and check-out. Tim was awesome. Wish I could remember the other two guy's name...sorry. Keep up the good work!

Teresa M. 
Rating:
5.0

Customer did not leave a comment.

Nicole M. 
Rating:
4.0

Customer did not leave a comment.

Sonya S. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Havier S. 
Rating:
5.0

Customer did not leave a comment.

charles J. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
4.0

Bringing it back was a crappy experience unlike it is usually. The douche bag manager saw i was there to return the trailer and preferred to screw around on his phone than help. I unhitched it myself. When I walked in finally, hes there playing about on his phone, never looks me in the eye, turns his back to me and grunts "youre good" as he checks me out. Appalling customer service. Someone should promote Randy to manage it. He is always exceptional.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Susan G. 
Rating:
5.0

Great staff!

Jeffrey B. 
Rating:
5.0

Everyone was knowledgeable and courteous. The transaction was easy and quick.

Paul G. 
Rating:
5.0

I've rented from you a few times and it's always been a excellent experience

Ken B. 
Rating:
5.0

Great customer service,

RICHARD W. 
Rating:
1.0

I had a really bad experience today. The person who helped me was overbearing. I ask him to borrow a light adapter for my truck and he was trying to sell it instead, when regularly they let me used it. He finally borrow one, but at the time i return the equipment I notice he added an extra fee to my rental bill without my approval. I am really upset .

Edgar V. 
Rating:
5.0

Customer did not leave a comment.

Mas T. 
Rating:
5.0

Customer did not leave a comment.

Rick F. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Staff extremely helpful and friendly. The process was easy,and online options usee friendly.

CHERYL Y. 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

Ryan H. 
Rating:
5.0

not much, they came out to us made check out a breeze

Joe C. 
Rating:
5.0

This Center has always been great as I use it often for myself, family and friends. There's always plenty of supplies, efficient in getting people through the check-in process and very helpful whether picking up or returning.

Eric B. 
Rating:
5.0

Very helpful staff!, congratulations! Those guys deserve a big raise!

Scott W. 
Rating:
5.0

Fast and friendly service!

Teresa M. 
Rating:
5.0

Customer did not leave a comment.

Cedric D. 
Rating:
2.0

Employee was miserable ! At pick up. Left opener in truck They claimed they never found it? They don't clean them? Now s extra charge of $80.00. And no explanation

DAVID H. 
Rating:
5.0

Everything was great. Good customer service

Ryan D. 
Rating:
5.0

Using this store over 10 years.

Sharon M. 
Rating:
5.0

Good

Hector H. 
Rating:
3.0

Rented car transport. The straps were almost impossible to losen the straps were tightened backwards which made it not Losen. Took 1 hour to get loose Your employees need to check those straps and be taught how to use them Next time i make them losen them before I leave

Timothy C. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
4.0

Customer did not leave a comment.

Jack T. 
Rating:
5.0

Excellent customer service

Robert D. 
Rating:
5.0

Customer did not leave a comment.

craig C. 
Rating:
4.0

Customer did not leave a comment.

Dennis B. 
Rating:
4.0

Customer did not leave a comment.

robert H. 
Rating:
3.0

Streamline check-in.Took way to long waiting in line.

James S. 
Rating:
5.0

Customer did not leave a comment.

Jean T. 
Rating:
4.0

Customer did not leave a comment.

Shawnna J. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP T. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
4.0

Customer did not leave a comment.

Glenn M. 
Rating:
5.0

Management is great here. Friendly staff. My go to U-haul location!

Leonardo M. 
Rating:
4.0

Customer did not leave a comment.

GeorgeWesley T. 
Rating:
5.0

Customer service was fantastic

Brenda M. 
Rating:
4.0

Not much really.

Randle S. 
Rating:
5.0

Over 13 years I have used this U-Haul. Excellet.

Sharon M. 
Rating:
5.0

Customer service at this location was great. I don't think they have on-site storage so some of the questions asked are not relevant, but my experience here was great for getting my U-box to me ontime

BRANDON M.  |  Overall Experience 
No reviews have been submitted for this location.

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