Customer Reviews for U-Haul at Florida Mall

3,793 reviews

7726 S Orange Blossom Trail   Orlando, FL 32809
(Across from Sky VIew Plaza Directly in front of Pep Boys)

(407) 859-6640

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(407) 859-6640

7726 S Orange Blossom Trail
Orlando, FL 32809
(Across from Sky VIew Plaza Directly in front of Pep Boys)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JAMES E. 
Rating:
5.0

Seemed like truck needed an alignment. No other issues

DEBORAH L. 
Rating:
5.0

great service, we tried to rent from Budget rental and it was horrible, we will never use Budget! we will always use Uhaul for our company needs. Thank you

SHAWN W. 
Rating:
5.0

Customer did not leave a comment.

DENNIS G. 
Rating:
1.0

Customer did not leave a comment.

LACI A. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN P. 
Rating:
5.0

Customer did not leave a comment.

CARLOS M. 
Rating:
5.0

Customer did not leave a comment.

Regis R. 
Rating:
5.0

Employees were great, very fast service and super friendly

ANTHONY K. 
Rating:
5.0

Customer did not leave a comment.

ELIAS H. 
Rating:
5.0

Rented trailer they and a few weeks before that I had a hitch installed. Guys who work there are very polite and helpful, especially Jose.

CARIDAD P. 
Rating:
5.0

This Uhaul center was very helpful and connected me with the insurance company to address the water damage I mentioned in the other comments section. The manager shared they were going to pull that trailer from service to repair the water leak,

WILLIAM B. 
Rating:
5.0

Very satisfied with your service

MARY W. 
Rating:
5.0

Make sure to fix scratches on vehicle other than that the overall experience was great and great Customer service.

ISAIAS S. 
Rating:
5.0

I am treated like a king at this location will not go to any other location,Jose,Adam and the crew👍🏽👍🏽👍🏽👍🏽

Afzal S. 
Rating:
5.0

Customer did not leave a comment.

MANUEL A. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
5.0

Easy drop off. Person working there was nice.

Michelle B. 
Rating:
5.0

Keep up they great customer service. Thank you to the entire staff very friendly and helpful

NICOLE C. 
Rating:
5.0

Customer did not leave a comment.

Jeanette H. 
Rating:
5.0

Very helpful agent

Robin A. 
Rating:
5.0

Customer did not leave a comment.

XAVIER R. 
Rating:
3.0

Customer did not leave a comment.

CHALYN R. 
Rating:
5.0

Customer did not leave a comment.

Cristobal R. 
Rating:
5.0

Customer did not leave a comment.

CELENIS C. 
Rating:
1.0

Maintain vehicles. Clean between rentals. Have equipment reserved available.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

JOSE R. 
Rating:
5.0

Customer did not leave a comment.

jeffrey D. 
Rating:
5.0

Truck was filthy inside and smelled looked like chewing tobacco had been spat in cup holder and not cleaned for some time. Staff were very nice and helpful I pointed out the cup holders on return

LINDA V. 
Rating:
5.0

Love u-haul always I need they are there for a good and prompt assistance. Thank you very much.

JOSE F. 
Rating:
1.0

Never mind the car have other miles

RASEC M. 
Rating:
3.0

Customer did not leave a comment.

ANGELA H. 
Rating:
5.0

I use this location frequently and Adam and his team are great to work with, and very supportive. They always go the extra mile to accommodate my needs. I would really recommend this location.

HELENA M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN M. 
Rating:
5.0

Customer did not leave a comment.

JIMMY N. 
Rating:
5.0

Customer did not leave a comment.

DIEGO G. 
Rating:
5.0

Customer did not leave a comment.

DRAGO G. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY L. 
Rating:
4.0

They never answered the phone so I could check if they had the equipment in stock that I wanted. I asked them about it when I was at the location & they said they are always too busy to answer the phone!

WILLIAM K. 
Rating:
5.0

Just keep providing the type of service you're providing.

LUIS P. 
Rating:
2.0

I know the delivery process is easier than the pick up, but I expected employees a little more cordial with smiles in their face and greeting customers. Instead of the workers be proactive explaining the process and making sure I was satisfied with the service, I had to keep asking if everything was correct and done from my side.

JOSE L. 
Rating:
5.0

Customer friendly associates

ISA H. 
Rating:
5.0

Customer did not leave a comment.

Benita F. 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
3.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Great customer service!!!

ANGELA M. 
Rating:
5.0

Customer did not leave a comment.

Ralph P. 
Rating:
5.0

Customer did not leave a comment.

RENE A. 
Rating:
5.0

Customer did not leave a comment.

TERRY N. 
Rating:
5.0

None .

NESLEY E. 
Rating:
5.0

Customer did not leave a comment.

Zsolt E. 
Rating:
5.0

Customer did not leave a comment.

IVANA T. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Betty G. 
Rating:
5.0

Discounts

MARC L. 
Rating:
5.0

Customer did not leave a comment.

Ashraf E. 
Rating:
5.0

Customer did not leave a comment.

Nelson G. 
Rating:
5.0

Thank you for great service

Jennie C. 
Rating:
4.0

Customer did not leave a comment.

Larry D. 
Rating:
1.0

Customer did not leave a comment.

ISMAIL S. 
Rating:
5.0

good location 100% much better to Alafay a where they steal my money only for 10 miles, usually they do that against the young people aUCF students

HUGO F. 
Rating:
5.0

Customer did not leave a comment.

DUSTARI T. 
Rating:
5.0

Customer did not leave a comment.

ANTWAN W. 
Rating:
5.0

Customer did not leave a comment.

RENE E. 
Rating:
5.0

Customer did not leave a comment.

CESAR E. 
Rating:
5.0

Everything was great!

LINDA R. 
Rating:
2.0

The staff is very friendly and efficient. My truck was in very poor condition. It would have been unsafe in a longer travel situation. The alignment was so bad that I had to fight the steering wheel to keep the vehicle from veering right. If I removed my hands even for a second the vehicle would lurch to the right. The right front tire was worn down badly. The driver side door seal was off and laying across the dashboard. These are two very easy fixes and I'm surprised the vehicle was rented in this poor and unsafe condition.

Marcelo C. 
Rating:
5.0

UHAUL IS UNSTOPPABLE.

DAVID P. 
Rating:
5.0

Jose was a great helpful

JORGE G. 
Rating:
5.0

Customer did not leave a comment.

SHEILA T. 
Rating:
5.0

Very helpful

Richard E. 
Rating:
5.0

Customer did not leave a comment.

CHRIS V. 
Rating:
5.0

Hunters Creek Florida location - Needed a storage unit that was clean and safe. Upon arrival I was recognized by every associate that saw me and once at the counter I was treated with respect and professionalism. Upon signing contract another associate took me over to storage facility to show me how to operate the security part, and showed me our unit. The facility to include out unit was clean. Very happy with to leave another facility for this one. Will feel safe that our belongings will be safe and protects and free from the elements.

RICHARD J. 
Rating:
4.0

Clean the grease off of the inside of the trailer. It soiled my sofa and chairs.

Janie D. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

ANSELMO S. 
Rating:
4.0

Nice Guys 👦

Denis T. 
Rating:
5.0

Customer did not leave a comment.

FREDDY A. 
Rating:
5.0

Awesome friendly staff. Great service! Will return!

KATJA A. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
5.0

Good service

JOSE L. 
Rating:
5.0

Customer did not leave a comment.

LENILSON P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN A. 
Rating:
5.0

App is extremely difficult to use. Had to ask staff to check me in and out. They were very accommodating and helpful.

MARYNKA R. 
Rating:
5.0

Customer did not leave a comment.

WANDA R. 
Rating:
5.0

Everything was GREAT ‼️Staff were friendly and worked very fast‼️

Linda R. 
Rating:
5.0

Customer did not leave a comment.

CHELSEA B. 
Rating:
5.0

Por favor enviar el recibo al correo carlosluishurtado@gmail.com

LENIN U. 
Rating:
5.0

every time ready to help the costumer

JAIR O. 
Rating:
2.0

Customer did not leave a comment.

TRACY R. 
Rating:
5.0

Customer did not leave a comment.

MARIA F. 
Rating:
5.0

Customer did not leave a comment.

Kurtis K. 
Rating:
5.0

Todo perfecto muchas gracias

EFRAIN L. 
Rating:
3.0

Customer did not leave a comment.

Jeff E. 
Rating:
3.0

Dropped it over night, nothing to say about it

GONZALO B. 
Rating:
5.0

Customer did not leave a comment.

CHELSEA B. 
Rating:
5.0

The van was clean and smelled good

HELEN D. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
3.0

Customer did not leave a comment.

Ingrid T. 
No reviews have been submitted for this location.

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