Customer Reviews for U-Haul at Hwy 27 & NW Pine

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul at Hwy 27 & NW Pine

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

terri C.
Rating:

Customer did not leave a comment.

BRENDA H.
Rating:

Customer did not leave a comment.

Ilene L.
Rating:

Customer did not leave a comment.

Sheri M.
Rating:

Customer did not leave a comment.

JAMES Y.
Rating:

This rental experience was one of the best that I have heard from U-Haul in quite some time. Adam, the manager greeted me and assisted me in the rental of an auto transporter in a smooth and timely manner with extreme courtesy. Highly recommend this location and this general manager.

Kimberly L.
Rating:

Customer did not leave a comment.

Dale E.
Rating:

Customer did not leave a comment.

Joshua P.
Rating:

Customer did not leave a comment.

Bernard B.
Rating:

keep up the great work!

Calvin N.
Rating:

Customer did not leave a comment.

Theresa D.
Rating:

Customer did not leave a comment.

HEDY C.
Rating:

Customer did not leave a comment.

LARRY N.
Rating:

No masks !!!!!!!! wTF Hooked my hitch on upside down!!!!!

TERESA W.
Rating:

The customer service there is always on point for me I have used this location several times and have never had an issue with anything they always are there to help with any issues I have offered me a bigger truck at the same rate I was quoted great job keep up the good

PAUL F.
Rating:

Customer did not leave a comment.

Albert S.
Rating:

Customer did not leave a comment.

Holly T.
Rating:

Van wasn't available, truck reeked of cigarette smoke, NO ONE IN OFFICE WAS WEARING A MASK.

John N.
Rating:

Busy location on an intersection of two Major roads makes it hard to get into, especially towing a trailer.

Gary L.
Rating:

Great service

Desiree G.
Rating:

Customer did not leave a comment.

Justin G.
Rating:

Easy to find and complete online check in and registration process. Parking spaces were a little cramped to begin moving vehicles this large.

BRENT G.
Rating:

Customer did not leave a comment.

JAMES C.
Rating:

Customer did not leave a comment.

MICHAEL M.
Rating:

Used them for two moves within last 2 weeks. Everything went very smooth. They were friendly and helpful. Would definitely use them again.

PAUL B.
Rating:

Awesome value.

BRUCE P.
Rating:

Customer did not leave a comment.

Susan M.
Rating:

The gas mileage was terrible!!! Overall my experience was great

eric F.
Rating:

Customer did not leave a comment.

THOMAS R.
Rating:

Customer did not leave a comment.

James G.
Rating:

I didn't receive my moving blankets. I thought they would've been in the trailer before I picked it up. After I picked it up and got to our location to pick up furniture I realized that I did not get them. I called uhaul help and let them know and they said they made a note on my acct that I did not receive them. Otherwise it was an awesome experience and I would very recommend using uhaul and I would as well. I found it to be a great value.

livingstone T.
Rating:

Marie was great

RONALD M.
Rating:

Great facility and very nice lady attending to my drop off.

Sharise R.
Rating:

Customer did not leave a comment.

CHRISTOPHER M.
Rating:

Customer did not leave a comment.

ROMONA D.
Rating:

The wait in line. Was not normal to my expectations of getting in and out ! And. I wasnt happy that i was charged for a dolly and never got it Until. I was moving in our place ..it should have been on the back of the truck it was on the order! Be we made it ..blessings to the staff🌹

Michael S.
Rating:

Nobody was wearing a mask felt very unsafe employee very nice and helpful did job great but unsafe for the time

Lloyd B.
Rating:

I was kinda surprised that they had free used boxes for customers, I had ran out of them, do that was a welcome surprise for my weekend move from hell.

Rachel O.
Rating:

Super friendly, took care of everything, and was a breath of fresh air after dealing with previous U-Haul people. They unloaded the trailer with ease and sent us on our way!

wendy C.
Rating:

Customer did not leave a comment.

WENDY A.
Rating:

outstanding staff all round A special THANKS to LISA you made it all so easy.

ARKADIUSZ P.
Rating:

They quickly accepted the truck return so I didn't have to wait around for a long time.

Paul W.
Rating:

Paid for 2 days as a 1 day was not available. Stated we returned vehicle within 5hrs of picking up. Still being told we will be charged for 2 days and the staff just brushed it off saying it is what it is

Jessica M.
Rating:

Customer did not leave a comment.

Randall E.
Rating:

Customer did not leave a comment.

Belarmino R.
Rating:

Customer did not leave a comment.

Robert D.
Rating:

Customer did not leave a comment.

ROBIN R.
Rating:

Great place and good friendly, helpful people.

Kirk S.
Rating:

Customer did not leave a comment.

DIANE C.
Rating:

Customer did not leave a comment.

RICHI D.
Rating:

They did their job and it was efficient.

KENNETH R.
Rating:

Customer did not leave a comment.

adrian I.
Rating:

Customer did not leave a comment.

LINDA S.
Rating:

Customer did not leave a comment.

JEFF F.
Rating:

Customer did not leave a comment.

Brian L.
Rating:

Customer did not leave a comment.

Jen S.
Rating:

Customer did not leave a comment.

Michael W.
Rating:

We had a delay on our rental property and you guys allowed us to keep the trailer a few additional days at a very fair rate so we didn't have to unload and reload somehow... Thank you! I will never use anyone else for our moving needs.

STEPHEN C.
Rating:

Customer did not leave a comment.

FARONTAE S.
Rating:

Customer did not leave a comment.

David W.
Rating:

Customer did not leave a comment.

Richard C.
Rating:

Service was very good. Marie is friendly, helpful and very efficient. The only negative is the place is too small for the amount of business they have. This makes parking and maneuvering large trucks and trailers difficult. You could sure benefit from more space!!!

steve B.
Rating:

Customer did not leave a comment.

Ashlin H.
Rating:

Customer did not leave a comment.

Joseph B.
Rating:

Easy drop off of dolly and staff was very good.

ROBERT C.
Rating:

Customer did not leave a comment.

RON K.
Rating:

Customer did not leave a comment.

Clifton A.
Rating:

I have utilized this location numerous times over the past 30-40 years or so. I have always been pleased with the service an quality of equipment. I will continue to use this particular location in the years to come. Thank you.

ANDREW H.
Rating:

Customer did not leave a comment.

CHESTER T.
Rating:

Great customer service

Mark F.
Rating:

Fast and efficient!

JAMES T.
Rating:

Clean good working equipment no problems in and out drop off was easy sales people were very nice

DAVID W.
Rating:

Customer did not leave a comment.

ELSA R.
Rating:

Nice customer servicem frendley

DUSTIN T.
Rating:

Customer did not leave a comment.

Stephen C.
Rating:

Customer did not leave a comment.

JIMMIE C.
Rating:

Customer did not leave a comment.

Richmond N.
Rating:

Customer did not leave a comment.

ADALBERTO S.
Rating:

Customer did not leave a comment.

YAIR G.
Rating:

ALL THE TRUCK 10" ARE OLD

CECILIA C.
Rating:

Customer did not leave a comment.

Anthony H.
Rating:

Customer did not leave a comment.

BETTY P.
Rating:

Hard to get in and out of the driveways. Charge too much for mileage. Theres no reason for this. The cost oer day is high enough. After you buy the supplies, the rest is pittance. Now in UHauls favor, the Ford F150 is a powerhouse compared to the Dodge Ram at Enterprise. And it definetly gets better gas milage and works harder. 6 of one a dozen of another

Richard D.
Rating:

Customer did not leave a comment.

ronald T.
Rating:

Customer did not leave a comment.

john M.
Rating:

Very helpful and very nice

Anna C.
Rating:

The store lobby was small and a little tight, but was neat and organized. Same with the parking lot but was neat and tidy and marked for directional flow. It made things easier for someone who has not been to the facility prior to this drop off.

Linda G.
Rating:

Customer did not leave a comment.

Linda T.
Rating:

I checked in online and it said avoid waiting in line at pick up location but didn't see how I could do that, so I just got in line, which was fine, wait was only about 15 minutes.

jeff B.
Rating:

The people went above and beyond at this location. When I arrived to pick up the trailer, I discovered there was a problem with the electrical plug on my pickup. The manager went out of his way to help get my problem resolved. Excellent customer service at this location.

Audrey R.
Rating:

Customer did not leave a comment.

Richard P.
Rating:

I cant believe I was charged .79 mile pretty sure was .59 when I made reservation van was disgusting (smelled of urine) NEVER AGAIN

Glenn C.
Rating:

Customer did not leave a comment.

Steve S.
Rating:

Customer did not leave a comment.

BARBARA V.
Rating:

Customer did not leave a comment.

RICK G.
Rating:

I'm a repeat costumer here. Great people, very attentive to my needs. Always quick in and out. Best Uhaul store I've used

ROBERT K.
Rating:

Fix the muffler on your truck it's too loud even your sales rep knew about it and your manager and yet you have not been able to fix that truck it was not a pleasure to drive at all

Gary B.
Rating:

Pickup truck that I rented (7am) was in good mechanical/Body order but someone had smoked in it (surprised your vehicles allow smoking) and it smelt of smoke and had smoke residue on the inside of windshield, But the staff all great and very helpful

Kevin L.
Rating:

Customer did not leave a comment.

PATRICK M.
Rating:

Facility was clean and bright. Very easy to find from road. Easy in and out. Employee Adam was awesome. Inquired as to my satisfaction of experience, and if there was any problem with equipment performance, employee service and overall experience. Very professional, and positive toward his employer. Can not say enough about overall satisfaction. Adam was great, now who do I need to talk to about a pay raise for this well deserved employee. I will be a repeat customer in the future. Well done U-Haul....

Michael P.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top