Customer Reviews for U-Haul Moving & Storage at 84th Ave

1,710 reviews

13554 84th Ave   Surrey, BC V3W7P9
(W Of King George Hwy)

(604) 591-2313

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 3:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(604) 591-2313

13554 84th Ave
Surrey, BC V3W7P9
(W Of King George Hwy)

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 3:00 pm
  • 12/25/2022: Closed
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Low lighting at night but overall great experience

Aaron M.  |  Overall Experience 
Rating:
5.0

good service .

Ciprian P. 
Rating:
5.0

Averything was okay only one thing I didn't like. I rent the truck wasn't clean I have to clean my self. Please next time make sure before you provide customers the truck make sure is clean.closs to passenger and drive seat underneath was not clean at all I clean my self.

Benjamini N. 
Rating:
5.0

Noticed truck was unsafe for passenger after leaving facility due to seat belt being damaged. Staff seemed genuine about being notified of the damage and want to fix the problem which is good to see.

Corey F. 
Rating:
5.0

Customer did not leave a comment.

AARON J. 
Rating:
4.0

Good service

NIEVES A. 
Rating:
3.0

Vehicle was clean. However maintenance on it could be done. Steering was very loose, alignment was off.

Kevin R. 
Rating:
3.0

All good

Philip O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Honey S. 
Rating:
5.0

Customer did not leave a comment.

Ramanpreet S.  |  Overall Experience 
Rating:
4.0

Everything all good only the windshield was not clean and there is not even windshield water in truck it was little hard to drive in the dark. Except this all good

Bikramjeet P. 
Rating:
5.0

Customer did not leave a comment.

Yousef A. 
Rating:
5.0

Customer did not leave a comment.

gurpreet S. 
Rating:
5.0

Make the customer check the roof before leaving Uhaul.

Lakhwinder D. 
Rating:
5.0

I wasn’t too sure what we would need and we ended moving to a larger unit. Everything went very smoothly. Everyone has been very patient, professional, and knowledgeable. This really made things a pleasure. I’d certainly recommend this location for anyone needing a storage unit and anything else to help with the move! Thank you for making things so pleasant.

Margot B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

James T.  |  First Impressions 
Rating:
5.0

Office staff were very helpful.

isaac s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amrit M. 
Rating:
5.0

Nothing Great job

Wesley K. 
Rating:
5.0

Customer did not leave a comment.

Carolyn M.  |  Overall Experience 
Rating:
5.0

Fantastic service. Really loved this place. Staff was extremely helpful and friendly. Will let all my friends know about this location and will be using them again soon. Thanks to all.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Leslie P.  |  Overall Experience 
Rating:
1.0

That pick up location had no one manning it. It is a sketchy trucker stop and the area the trailers go is the kind of ally you expect to see people run into right before they get hacked to bits. Poorly lit as well. Very unprofessional. I called number on the uhaul signs in the scrapyard multiple times, no one was answering. I then called uhaul and after being transferred three times, finally someone helped us. We then had to drive the truck to another uhaul location and rent it from there… I will truly never rent from uhaul again.

Scott S. 
Rating:
3.0

Customer did not leave a comment.

Manvir S. 
Rating:
5.0

Employee laksh is really good and understanding I dont speak English good He helped me very much 🌟🌟🌟🌟🌟 for laksh

lakshay G. 
Rating:
5.0

Customer did not leave a comment.

INNOCENT O. 
Rating:
5.0

Kulwinder is friendly person Nice to deal with him

BACHITAR C. 
Rating:
5.0

I LOVE THE SMELL OF YOUR COMPANY 😎😍😍😍😍😍

Karmajit k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arvind S. 
Rating:
5.0

Customer did not leave a comment.

CESAR L. 
Rating:
1.0

Customer did not leave a comment.

Daljinder S. 
Rating:
5.0

The staff are the best. All and all, very well maintained and managed.

Tsz Hon Wilson K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY V.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

AKSHAY B. 
Rating:
5.0

customer service was very good and attendant was very helpful.

Inderjit S. 
Rating:
5.0

Customer did not leave a comment.

Kanika T. 
Rating:
5.0

Customer did not leave a comment.

Asif M. 
Rating:
5.0

Customer did not leave a comment.

Gagandeep S. 
Rating:
5.0

This was such an easy experience and great service. I have never used U haul, so to have this location as my first time, I would say it's a good company. at least this place was. This. Young lady who helped me was fantastic and professional. If I ever need them again, I will come here. Thank you

Natasha C. 
Rating:
1.0

I didn't get my amount back which i paid for the hold

Devinderpal S. 
Rating:
5.0

Customer did not leave a comment.

INNOCENT O. 
Rating:
1.0

They lied about the fuel in the truck after i dropped it off at night. Charged me 65 dollars saying not returned at 1/4 tank. I went and asked to see the truck. Took pic and showed them that it was more than 1/4. They said they made a mistake…. I doubt that but did refund mw $65

Ravinder B. 
Rating:
5.0

Customer did not leave a comment.

Fai Lok W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Parminder S.  |  Online Move In 
Rating:
4.0

Tell about the rent to acostomer as well tell to me like friendly but at the end of my work the duty changed new duty person was not friendly as first one nd behave was not good so pls take care about this

gurpreet S. 
Rating:
5.0

Customer did not leave a comment.

KYI DA S.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Manveer C. 
Rating:
5.0

Everything is very good

inderjit D. 
Rating:
5.0

All good

john e J. 
Rating:
3.0

Better customer service and interaction

SHIVAM B. 
Rating:
5.0

State of the art service . Everything was made so easy for customers, from online booking to check in to return etc all is done with few touches of your phone . I'm so happy.

ALI B. 
Rating:
5.0

Customer did not leave a comment.

PRATIK U. 
Rating:
3.0

The employee that did the check out was great. Very personable and friendly. The employee that did the check in was not.... I will contact the store manager to discuss the employee conduct next week

Daniel B. 
Rating:
1.0

Awful experience

Raman K. 
Rating:
5.0

I love the customer service and the help I’ve got while renting the unit! The only reason why I stop renting was because I didn’t need to rent it any more! But I loved the experience and the customer service was great!

Nelly S.  |  Overall Experience 
Rating:
2.0

They do not answer phone calls even in the business hours.

Karan P. 
Rating:
5.0

Customer did not leave a comment.

Ravinder G. 
Rating:
5.0

Customer did not leave a comment.

shaminder singh J. 
Rating:
4.0

Customer did not leave a comment.

AMARPREET S. 
Rating:
4.0

Check in queue at last visit on 24/09/2022 evening at the gate in saw unnecessarily wait time.

harvinder singh j.  |  Overall Experience 
Rating:
3.0

This was our first time using uhaul services. We were satisfied with uhaul equipment but uhaul dealers at two of the locations that we got in contact with for that were very rude and not at all cooperative with our lack of knowledge.

Narinder Sandhu S. 
Rating:
1.0

Customer did not leave a comment.

Moussa K. 
Rating:
1.0

they need to be honest

daljeet S. 
Rating:
5.0

Customer did not leave a comment.

Bonny B.  |  First Impressions 
Rating:
5.0

Thank you for all your help.

colin H. 
Rating:
4.0

Customer did not leave a comment.

M Arif Q. 
Rating:
5.0

The only issue i have is i booked a location closer too my home and the day before pick up I received a call stating that i would have to go to a different location further away to get the vehicle i wanted which added to the cost

William S. 
Rating:
4.0

Customer did not leave a comment.

SANDEEP T. 
Rating:
2.0

Staff were alright when I needed to figure things out. However, the units are not clean. Some weather stripping would go a long way considering the units are outdoors. Any wind blows dirt and cotton into the units. I was greatly disappointed in the shape my possessions came out of the locker in. Everything was absolutely filthy.

Kacey B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Vello S. 
Rating:
1.0

Very bad experience

Baljeet T. 
Rating:
5.0

Customer did not leave a comment.

GULFAM B. 
Rating:
5.0

The guy on morning shift 6 September is awesome.. helped on complete process

Ranjith S. 
Rating:
5.0

Customer did not leave a comment.

dawn M. 
Rating:
1.0

The guy first made me walk 10 minutes to get the truck and consistently made my rental into the worst experience I've ever had and I rent from Uhaul monthly but now I'm seriously looking at other options! I would never refer this location even to my worst enemy.

JOHN R. 
Rating:
5.0

Used this location multiple times for rentals. Always good service, reliable and punctual. Never had a problem with getting overcharged here. Highly recommend this location.

FELIX Z. 
Rating:
5.0

Customer did not leave a comment.

Harmanpreet S. 
Rating:
3.0

U-haul representative was helpful and gave me great service.

ALEXANDER B. 
Rating:
5.0

All good! Check in and check out we're both efficient and friendly

Russ H. 
Rating:
3.0

Was called 3 years ago informing me incorrectly that my locker contents had been broken into and my belongings gone. It turned out it was another locker. Perhaps some attention to detail before notifying someone 6,000 kilometers away incorrectly and causing great stress. Never an apology from UHaul.

Reid T.  |  Overall Experience 
Rating:
5.0

I like the good service and happy 😃 face . I love to going back to this location if I need to rent a van or truck . Thanks

BAKJINDERJIT A. 
Rating:
1.0

The staff was rude and lack basic customer service skills. When I went to return the truck. I asked them to check fuel and everything. She replied leave the key and be on your way

rajanpreet S. 
Rating:
5.0

Todo bien muchas gracias bendiciones

rosa jahanna p.  |  Overall Experience 
Rating:
1.0

When I booked my rental, my pickup location was parkland grocery for 2 pm. We waited till 2:15 and no truck arrived. After some research we discovered that U Haul had changed our pickup location without informing us. As a result, we were not actually pick up the truck until 3pm. That made our oving window of 5 hrs instead of 6 hrs. We were very frustrated. There was no email stating pickup location had been changed. VERY UNPROFESSIONAL and incompetent business practices.

Bob B. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
4.0

My husband and I have been a client to uhaul for many years we never had any problems whit staff and or business whit uhaul as been good but, The employee this time was rude and charge us the 12 $ gas when he said he wouldn't and did it only by sending the bill online later and we had to pay extra without our consent . This would be the reason why we won't go to uhaul For future moving or any other services. This employee lost my trust in uhaul.

Pinky S. 
Rating:
5.0

Customer did not leave a comment.

LOUIS L. 
Rating:
5.0

Customer did not leave a comment.

Reza K. 
Rating:
4.0

I drove the U-Haul truck for the first time. Maybe a brochure for the first timers - explaining the basics. Like I couldn't figure out the gears/shift but the person there was more than accommodating and helped.

Abhishek P. 
Rating:
5.0

Customer did not leave a comment.

BALJINDER S. 
Rating:
5.0

Customer did not leave a comment.

Margaret T. 
Rating:
5.0

Customer did not leave a comment.

Carolina G. 
Rating:
5.0

It was fine. No issues what do ever.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

Tammy G. 
Rating:
5.0

Excellent service no need to improve

Himat N. 
Rating:
5.0

Customer did not leave a comment.

LIN B. 
Rating:
4.0

Customer did not leave a comment.

Braden D. 
Rating:
5.0

Uhaul staff is very nice and friendly.

Sukhwinder S. 
Rating:
3.0

When I went to get the truck the first truck was unsafe to drive and I would have spent 30mins taking pictures. I went back in and mentioned this and they gave me a great truck.

SHAWN C. 
Rating:
4.0

All is good

Davinder D. 
Rating:
5.0

Customer did not leave a comment.

Edwin L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alejandro R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Simranjit S. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Gulzar S. 
Rating:
4.0

But the overall process of the booking and scheduling is really bad. I had a horrible experience booking and scheduling the trucks.

Shrey K. 
Rating:
5.0

Customer did not leave a comment.

darshan d.  |  Overall Experience 
Rating:
1.0

It was really bad experience i ever had with uhaul. I booked it at 8 aug and i went there location was closed before 7 and it shows timing it open till 7 Then i booked it again for next day

Simranjeet S. 
Rating:
5.0

Replace barcode on post for checkout and in purposes. Thx

Misty F. 
Rating:
5.0

Is very good

ATELLA H. 
Rating:
5.0

Customer did not leave a comment.

Kerry W. 
Rating:
4.0

Customer did not leave a comment.

Amandeep S. 
Rating:
4.0

Customer did not leave a comment.

Rana Muhammad A. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YANN G. 
Rating:
5.0

Professional, friendly and supportive

Issam K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sukhdeep B. 
Rating:
1.0

I did not rent from U-Haul. U-Haul has erroneously attached my email address to another customers account. I have repeatedly tried to get U-Haul to correct the problem, but U-Staff refused, saying they did not have the authority to correct the problem. U-Haul is in danger litigation and a lawsuit to recover damages.

EDWIN N. 
Rating:
5.0

Kulwinder was kind, helpful and accommodating.

Eva T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
3.0

Customer did not leave a comment.

JACK S. 
Rating:
5.0

Very impressed. Rented a 15' truck last minute, was very surprised one was available as I thought you had to book in advance. Great service, easy to drive truck and a very reasonable price. Will definitely rent again.

PHILIP K. 
Rating:
1.0

Still haven't heard back from the manager about the 3 counts of incorrect charges, even when I provided proof through pictures and screenshots of before and after. The motto should be "making moving stressful"

Angela L. 
Rating:
5.0

Give instructions on what to do on return of vehicle.

Mike W. 
Rating:
1.0

I rented a van for 2 time in 30 days and horrible experience second time the girl helping me at the time of return ask me the van floor mat has foot prints from dry dust common on roads side walks and parking lots im summers she said i will charged with $25 for cleaning i objected that your black rubber floor mat attaracts dust and dirt which can easily be wiped off with broom i offered i can clean it she wasting not a second said broom is there please clean it she make sure i clean it i never had such exp i felt humiliated never coming back i return the van in same condition i picked up and you guys in the business of moving not limo rental and i was not eating inside with food or some popcorns you guya have to take care of shoe marks if any after usage thats poor service iam not coming back.

Abhay K. 
Rating:
3.0

Customer did not leave a comment.

jacqueline michelle b.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

pam r.  |  Overall Experience 
Rating:
1.0

I NEVER stepped foot onto the property. I cancelled my booking before I even had a chance to use it. I was getting collection notices saying they were going to charge me and charge a late fee!! I find it appauling that A) I could not get through to anyone to advise them for weeks!!! B) that the staff is that out of touch and C) that customer service said I had to be the one to contact the surrey location when all the calls were getting redirected from calling the surrey location's number to customer service!! BRUTAL organization and will not rent from Uhaul again due to this poor service!

Angie P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Roopanjan S.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Richard B.  |  First Impressions 
Rating:
5.0

They do what they say they do. Isn't this what we all want from a service provider? ✌☀️💖 🙏 Murray 🇨🇦

murray d.  |  First Impressions 
Rating:
5.0

Every staff member that I dealt with at the storage facility was courteous, helpful and efficient.

James B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glen H.  |  Overall Experience 
Rating:
5.0

The staff is very kind and knowledgeable. He explained every detail that i need to know about self storage and the information was very helpful. Highly recommend this facility.

Myung C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Detelina J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John M.  |  Overall Experience 
Rating:
5.0

Our storage wasn’t available on the day as booked. We were very upset and frustrated because we had given notice of moving out. However, there was a gentleman he allowed us to view a storage that was available, it was ok but smaller. He gave us a discount and apologize for the inconvenience. Thanks to him for being patient and understanding.

Joel L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Haben K.  |  Overall Experience 
Rating:
5.0

Kulwinder was very helpful. He went above and beyond.

Barinder K.  |  Overall Experience 
Rating:
4.0

The facility works excellent. The only issue was when we found out that the unit booked via the storage reservation online was not available. However, that has been resolved quickly.

Michal P.  |  Overall Experience 
Rating:
4.0

My only complaint is that the actual locker was very poorly lit. We went there during the day and couldn't see anything inside because the light source was outside the room. It was Kinda hard to see everything. Other than that we have no complaints. The staff were extremely friendly and helpful.

Sabeeqa L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mandeep g.  |  Overall Experience 
Rating:
4.0

All good

Katherine L.  |  First Impressions 
Rating:
1.0

Kulwinder Rai has ZERO customer service skills. I used this locker for about 10 months. On the second month I missed a payment due to confusion of the date. 2 days later he wrote me an email threatening to auction my locker and wrote a very embarrassing and threatening letter to my nephew. 2DAYS. It was his very first communication. Of course I immediately corrected the mistake and was not late again. People make errors, his heavy handed approach and ignorance is completely uncalled for. I DO NOT RECOMMEND using this business. If you are unsure, look up all the comments about this guy on google under ratings and comments. And this has been reported to Uhaul who don’t seem to want to do anything about it.

daniel e.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen O.  |  Overall Experience 
Rating:
2.0

Reserved large storage box not available after all .. lock in door … mistake made somewhere.. so the staff were very kind to give me two small portable unitsBUT one unit was made of wood and so warped it took 2 men 15 minutes to bang, pound, kick , hammer and eventually force it shut! I couldn’t believe what I was seeing! Now I am worried I won’t be able to access it.. that my belongings are in a leaky unit. That I hv to move my stuff again and again .. I would hv gone elsewhere but I had to stay at 84th as I had a truck and my helpers leaving .. please get me a larger storage unit.. that closes.. and some help to transfer my belongings as now it i don’t hv a truck not helpers :) :). Please :) Thank you!

Katherine L.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Ian N.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Christina V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rajvir R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD D.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Manpreet W.  |  Overall Experience 
Rating:
5.0

I would definitely use them again and I would recommend they to others. Great service.

Dave H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jody s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Syed R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael k.  |  First Impressions 
Rating:
3.0

Definitely served its purpose. I only had two visits; move-on and move-out.

Vivian d.  |  Overall Experience 
Rating:
4.0

No light was available in my unit

DMITRIY M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

lisa d.  |  Overall Experience 
Rating:
4.0

Friendly and helpful service, made my move in easy! Thank you!

April A.  |  Online Move In 
Rating:
3.0

I would of like a full pull up not a room with others tho my own room and I need one of those card or fobs plus can you add the fee to have 24 hr access please

Nicole R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Satinder N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Biljana C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyle W.  |  First Impressions 
Rating:
5.0

After an initial misunderstanding and over charge the Surrey 84th location went above and beyond to make it right for me. Kulwinder Rai the manager and his staff couldn't have been nicer or more accommodating. Cheers and kudos for their old fashioned professionalism and care. Roger Dionne

roger d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Twila M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason M.  |  First Impressions 
Rating:
4.0

Unit had no lighting(very minimal). Very dark inside.

Matthew S.  |  Overall Experience 
Rating:
5.0

5 star start to finish highly recommended will use again if required

john v.  |  Overall Experience 
Rating:
4.0

The units are secure, but sadly they do not provide lighting in them.

Shannon W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gurpreet k.  |  Overall Experience 
Rating:
1.0

Due to the fact that I was moving from the Osoyoos area and made all the arrangements to get there in good time and have the arrangements made weeks in advance .. When I got to the facility I was sent to a unlt and after unloading a good amount of the truck was told they didn't have a 10x10x9unit for me even though I had confirmation on my phone that I had showed them .. I then had to find somewhere to store my stuff... So NO it was not a good experience !!!!!

Gail H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Copper Mechanical Contractin L.  |  First Impressions 
Rating:
2.0

I was supposed to get a lock with my locker and I didn't... also the side of my door is broken very easily accessible right beside a fence that could easily be jumped. . So Mt stuff is not secure whatsoever

Manvir C.  |  Online Move In 
Rating:
5.0

Helpful staff

John A.  |  First Impressions 
Rating:
5.0

Kulwinder Rai was very helpful and kind. Thank you very much for the great assistance.

JACOBO F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VIVEK T.  |  First Impressions 
Rating:
1.0

I reserved a 10 x 10 storage locker in August and was phoned by your staff in September if I could move in earlier which I couldnt. I was told if I couldnt book that day I would lose the locker. So I went in and booked a larger one. I called the day before i was to move in and was told the one I booked wasnt available and another 1 bedroom one was. I said it was fine if I was a one bedroom. I came with the truck and the locker was so small. I was told this is all they had. I asked if there was anything else and the gentleman found one on the other end of surrey. I was charged mileage. The other location is dirty has one elevator and 3 other people moving in. Im not impressed with the service at this location and will not recommend it or uhaul. Changing the storage locker size saying I shouldnt have been able to book it is not good enough.

Harpreet J.  |  Overall Experience 
Rating:
1.0

First of all, I hope this is the only location that I had a bad experience with your service. I rented a unit, paid it and when it’s time for me to put some stuffs in there, the unit was occupied, argued a bit, wasted time arguing to give us another unit, after 0ver 3 hours of dealing, gave us a new unit but we have to clean it ourselves and we were soaking wet from going in and out of the office. I hope this experience won’t happen to anyone or again to us.

Alicia d.  |  First Impressions 
Rating:
4.0

Thank you kindly

AUGUSTO R.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nicholas C.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Luc O.  |  Overall Experience 
Rating:
5.0

The staff was friendly and efficient every time we went. The storage unit was clean and easy to access. We would definitely use the storage again if we needed to, and will recommend it for those needing storage. The correspondence before and after was well done. Thanks.

Robert T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Azeem A.  |  Online Move In 
Rating:
4.0

Missunder standing Hass Ben resolved that is the most important part for all, ok with the results and relieved

Bruce M.  |  First Impressions 
Rating:
3.0

The driveways in the facility are often blocked by UHaul vehicles parked there, especially the equipment drop off area. Frustrating accessing unit sometimes. Unit had no lighting nor a plug point. There were a couple of plug points in section C, but they were locked!

Joseph F.  |  Overall Experience 
Rating:
5.0

Friendly and helpful service.

Jody R.  |  First Impressions 
Rating:
4.0

Was good only complaint really is the climate control as it does not exist, my 55" 4k TV doesn't turn on was only a year old and functioning when I put it in last Aug but other than that, price and location and accommodations were exceeding expectations

Jordan P.  |  Overall Experience 
Rating:
5.0

An excellent place to store belongings. Safe and clean and secure.

Karen G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

matthew m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KEN/SUSAN E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Byron R.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Gareth C.  |  Overall Experience 
Rating: