Customer did not leave a comment.CATHERINE V.
Customer Reviews for U-Haul Moving & Storage at Bronx Park
Bronx, NY 10467
(N Of Allerton Ave)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
None at this time.NELSONEDGARDO M.
I did not put back gas can u send me the remains of my balanceWINSTONHERMAN R.
Customer did not leave a comment.Ronald L.
This is the only u-haul that I use. Their vans are well maintained and the customer service reps are fast, efficient, and polite. Would recommend to a friend.LENYSEE L.
My experience was great the staff really helped me out and I really appreciate all they didJANIELA C.
Customer did not leave a comment.Kevin D.
Customer did not leave a comment.DANIEL A S.
The trailer did not work right then it wouldn't go up or down.EFRAIN JR A.
MORE HELP AT THE FRONT DESK.MAJOR D.
Staff need to monitor levels of customers needing service and staff the site accirdingly. On the day I rented only 1 sales assistant was working leading to a long waitSHERONYVONNE H.
Good customer serviceONYEDIKACHIEMMAN O.
Customer did not leave a comment.YVONNES T.
Customer did not leave a comment.ROBERT I.
Customer did not leave a comment.ATHENA DANGI C.
The rubber in the window was broken and it started raining heavy. My whole left side got drenched. Not a pleasant experience. I was driving with wet clothesSHEVONNEN C.
Customer did not leave a comment.SYLVESTERJ G.
Customer did not leave a comment.Adrian R.
Customer did not leave a comment.DEVER R B.
Customer did not leave a comment.GUILLERMO J.
Stop over pricing your customers , after paying renter fees of a truck, you take money from my again and again with out my authority , your customer is the worst in the country, they will answer my calls and put me on hold for an hour answer the call again and put me back on hold again and againTijan T.
Van shudders, vibrates when braking, possible warped brake rotors. Would recommend servicing vehicle brakes more consistently.Luis V.
Customer did not leave a comment.Rafael F.
Receipt for last usageJOSEPH JR H.
Stop overcharging for time especially when the checkout staff is very slowCHRISTOPHER G.
The truck was dirty. I complained about it. The store rep said it was ok. I complained to a manager, they insisted the vehicle was clean. The check engine light came on once I got on the highway. The vehicle was shaking and and the brakes were faulty. My reservation was for 24 hours. I returned the vehicle in less than 2 hours. They charged me for a full day. This was my third reservation in two days.Christopher S.
Customer did not leave a comment.ELIZABETHY P.
Customer did not leave a comment.EFRAINAJ V.
This costumer attended us excellentlySergia S.
No comment.CYNTHIA I C. | Overall Experience
Customer did not leave a comment.CALANDRAPAULETTE B.
Fast,easy,peaceful,very helpful not just the workers also the ppl in the communityJose V.
Customer did not leave a comment.BASSAM J.
Customer did not leave a comment.KEON B.
Thanks for the great serviceKEVINC C.
Customer did not leave a comment.JOSEA P.
Customer did not leave a comment.LUISGONZALO P.
Very good no commentERICKEUGUE Y.
Customer did not leave a comment.GEORGEALEXANDER G.
Explain the different options available.Yolounda B.
Customer did not leave a comment.JOSEPHINEANNA W.
I haven't received my receipt that was to be emailed from this location. So, I am no happy about that.PHEONIXL H.
The waiting time for return check-in was a little lengthy but it looked like they were shorthanded. Overall, I was happy with the service provided.WALTERDENNIS A.
Customer did not leave a comment.LAUREN O.
Customer did not leave a comment.INNOCENT N.
Great location, fast customer service and clean vansTIFFANYDAMALLI B.
Customer did not leave a comment.Kirkland W.
Customer did not leave a comment.JOSE M.
Always a pleasant experience, thank you.Janelle B.
It seems your company is genuinely lacking in the proper presentation, business etiquette, and customer service skills. It comes that your customer service reps are more driven by profit rather than customer care. I found my overall experience to be most horrible, and I hope that another company steps into the limelight so I never have to use your services again.KENYAR M.
Customer did not leave a comment.Steven W.
The staff was friendly and courteous. They went above and beyond to assist me and make my experience pleasant. I have used this location before, and I will continue to use this location. I recommend this Uhaul to everyone.Saree P.
Customer did not leave a comment.Joseph K.
Quick and efficientCarlos R.
Slow check outJoseph K.
Customer did not leave a comment.GENY I.
Although you have to ask the employees for help (why do they think they're there?!), once you do, they are efficient. One problem is the vagrants who seem to hang out in the lot all day long, but I don't think the uhaul employees can be expected to police them.PHILLIPC P.
Customer services was great.alin J.
Not happy at all left my wedding ring in the van and when I called about no one was able to help me the gentleman that check it in had taken itANTHONY W.
If you need anything they will assist you I love themCHARLES S.
Customer did not leave a comment.ANTHONY S.
Customer did not leave a comment.LUISA R.
Need to do a way better job of cleaning ,the interior cab especially !RUDY B.
None at this timeBERNARDM JR W.
Customer did not leave a comment.JOSERICARDO L.
I did not received my bill in my e-mail Never got it email@example.comJUAN CARLOS C.
Have two lines, one for rental returns and one for rentals of vans and other services.ALICEM A.
Less Wait time wen returningEvan H.
Customer did not leave a comment.Ricardo G.
Customer did not leave a comment.JOSEPH III F.
Customer did not leave a comment.ALEXANDER G.
Customer did not leave a comment.Rebeca V.
My son who is a mechanic drive through truck said it was not well maintained.June S.
I couldnt see out the windshield it was so dirty and the truck had a transmission shifting issue,Miguel B.
Great experience. No issues and Customer service was great!james D.
Customer did not leave a comment.EBONYC E.
perfect solution and fast and perfect serviceBESIM S.
Customer did not leave a comment.DAIMEONMORICE C.
Everything was grated...one subsection is maybe have some strap on the cargo van and have a lift to be able to carry heavy things in the van insteadof liftingMaria P.
Customer did not leave a comment.Rooambert B. | First Impressions
Customer did not leave a comment.JANELLEJ G.
Thank you and keep up the good work.PA F.
Customer did not leave a comment.MOHAMEDA A.
Customer did not leave a comment.calvin S.
You perfectOLUSEGUN IBUKUN O.
Customer did not leave a comment.RAFAEL A.
On my case the store was about to close so I stop and rent the truck but I did not have and other person to drive my car I have to fin a place to park out side until a drop off the my car . Than take it. If you can have a are where can be park for a few minutes will be great to everyonePEDRO B S.
Clearly specify that checking in late night drop offs online can only be done while standing in front of the facility only.GARY V.
The Guy the person who gave me the ban was very disrespectful and was not politeMELVIN G.
Customer did not leave a comment.THEODORAE H.
Customer did not leave a comment.Tyrone F.
Great service, ready when I arrivedEGON W.
Customer did not leave a comment.William A.
Give the employees better working solutions that are faster and more efficient. I had a 9am pickup time, I arrived @8:55 and left the yard @9:45am. I did do online checkin.Desmond T.
When calling a store they claimed customer service answers not the store, on the phone they reserved one thing for us, once we got to the store we were told they didn't have it and couldn't help us. Horrible experience!Miguel R.
Customer did not leave a comment.PATRICK L.
The process was real simple and straight forward.STEVES C.
Customer did not leave a comment.BERNARDOJ A.
Customer did not leave a comment.VICTOR LAMARK C.
It Was Good...VINCENT V. | Overall Experience
Gracias por dar tantas soluciones a las necesidades que surgen de una mudanza👍Alfonso E. | First Impressions
Customer did not leave a comment.Nefize B. | Overall Experience
The service was good , but the manager wasn’t she was rude.Diana A. | First Impressions
Customer did not leave a comment.VARAHN C. | Overall Experience
Overall experience was great, but the monthly rate was expensive for me. Kept getting charged late fees every month.Khyl S. | Overall Experience
I'd waited almost a full hour for one transaction to go through also was denied access to uhaul storage during storage hours which would be unnecessary mileage fees charged.JUNITA S. | First Impressions
The facility is spotless, safe and secure.Linda E. | Overall Experience
Good serviceMark H C. | First Impressions
Roaches and dead mice,there. Bruñida was a superbitch at every turn. The only good thing is that I'm out of there,thank Black Jesus!DARRYL W. | Overall Experience
Always a pleasure doing briskness at this location .Ericka B. | Overall Experience
Staff needs some training on Uhaul processes.CHARLES A. | First Impressions
Not the first time using Uhaul, but no doubt is the worst experience ever, up front price changed, and then, after returning the truck the same day, I received a message with a balance due UNHAPPYCarla H. | First Impressions
Everything he was very goo except when they dont cancel my storage and they asme for my payment but your fixed so he was very goodMaria V. | Overall Experience
The lady at the front desk was so helpful and very informative. Super nice and with a smile on her face. She made me feel so warm and welcome.DAMARIS V. | First Impressions
Really Bad lack of U-Haul Management and Staff members at this facility Equals bad Service for New Customers. This place needs help.RAFAEL T. | First Impressions
The salespersons both here and in South Carolina were exceptionally kind.Cheryl S. | First Impressions
Excellent customer service. U-Haul knows how to take care of all my moving needs!Alexis A. | Overall Experience
The manager and staff where well trained and very nice.KEVIN C. | Overall Experience
I rate it poor only because of the manager. The general manager at this location is the most disrespectful person i have encountered in a business place. I would not recommend for that reason.lisa j. | Overall Experience
The young lady handled everything very professionally.Bessie F. | First Impressions
A little priceyNELSON C. | Overall Experience
The staff were great.SHUSHAUNNA B. | First Impressions
The staff were all helpfulKINGSLEY A. | Overall Experience
Great customer services and the ladies are very pleasant and beautifulALEX A. | First Impressions
Very unprofesional, no confidence about customer information. Prices are to high and there is no customer service all they care is about the money and thats it.Efrain R. | Overall Experience
Worst staff and location everJosedna R. | Overall Experience
The staff was friendly and helpful. I will go back if I need another service and recommend friends and relatives too.KINGSLEY A. | First Impressions
The manager and her staff's is always welcoming and understanding.Lucien R. | Overall Experience
The reminders were thoughtful so that my bills were paid. It was free from mice and riches that’s the best thing. Thank youVeronica S. | Overall Experience
Good serviceALLAN F. | First Impressions
The customer service at the White Plains road location is number one. They are patient and accommodating. Courteous and kind. I appreciate my experience with this office. The manager is great!Ericka B. | Reservation
Miss manager Brunilda and staff members they help me a lot thanks for this wonderful staff they care they know my name 👍 job thanks U-haulNELSON F. | Overall Experience
NDANNY R. | Overall Experience
It would have been more convenient for me if store hours were extended on Sundays. Otherwise, I was pleased with my unit and this location.Marcia J. | Overall Experience
I find this U Haul facility to be well managed and met my expectations. However a heavy item and the nine steps leading to the space prevented me from storing a slate top pool table.KEVIN E. S. | Overall Experience
Well managed and maintained facility in a rough neighborhood. Friendly and helpful personnel.Dusan G. | Overall Experience
Excellent customer service !! Keep it up that attracts customersLuz R. | Overall Experience
it was a good expieriance staff people wAs very helpfulDilone A. | Overall Experience
NaAtelano P. | Overall Experience