Customer Reviews for U-Haul Moving & Storage at Broward Blvd

7941 reviews

2800 W Broward Blvd   Fort Lauderdale, FL 33312
(W Of I-95)

(954) 584-1500

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(954) 584-1500

2800 W Broward Blvd
Fort Lauderdale, FL 33312
(W Of I-95)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

BRIAN S. 
Rating:
5.0

Customer did not leave a comment.

Joel S. 
Rating:
2.0

Agent didn't want to open the door for us to come in and get the rental plus they didn't explained about the check in of the returned in the same location so it showed in our cell location

ARMANDO P. 
Rating:
5.0

Great staff. They were super helpful and everything was very easy and smooth

MICHAEL P.  |  First Impressions 
Rating:
5.0

The steering was a little iffy on the truck, it kept veering to the right

MATEO G. 
Rating:
5.0

Service was prompt and courteous. Equipment was clean and in good shape. I appreciate your efforts on my making my experience hassle free.

David R. 
Rating:
5.0

Betty was extremely helpful!

JAMES L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg B. 
Rating:
3.0

Customer did not leave a comment.

NORDIA R. 
Rating:
3.0

Customer did not leave a comment.

ZAYNAB B. 
Rating:
5.0

Customer did not leave a comment.

Rubain D. 
Rating:
2.0

Customer did not leave a comment.

JERRY F. 
Rating:
5.0

My experience was great. The truck I reserved was not available but Eric, who was awesome, made accommodation which made my visit there that much better.

JENNIFER S. 
Rating:
3.0

The check in experience. I rented the truck for an hour and a half, when I returned it took 30 minutes to have the truck checked in. There was a younger guy checking in the trucks and he would check in one truck clean the truck completely, go park it, and come back and do the next truck. When one of the girls came out and asked him about checking in the vehicles, he said people should have patience. Very unprofessional

Hugh F. 
Rating:
4.0

Customer did not leave a comment.

Arian E. 
Rating:
5.0

Lower the rates per mile.

CASEY J. 
Rating:
5.0

This was the fastest check-in of any UHaul experience I've ever had - and I've had a lot!! No nickel and diming, no trying to upsell, just in and out!! Thank you!

DAWNE M. 
Rating:
4.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Great experience, from ordering online to picking up in person to dropping off. My only suggestion would be to keep the vehicles clean, inside and out. The pickup truck I rented only had 6,000 miles but was filthy dirty on the inside with an unpleasant smell.

JEFFREY O. 
Rating:
1.0

I was charged a cleaning fee for truck that was dirty when I picked it up. There was trash left behind in the vehicle. I would've cleaned up myself but it was under the seat and was pizza crust so I didn't want to pick it up. It really chaps my hide to think that the last person probably got charged and no actual cleaning was done before I got the truck. I have to do stage 2 of my move in 2 weeks and plan to take my business elsewhere

Mitchell L. 
Rating:
3.0

Customer service rep more acknowledge of rental procedure.

Cristian M. 
Rating:
5.0

Great working team. There was a snag for my assigned trailer, I was provided with a different one and did not have to wait. Exchange was immediate and all documents were corrected and sent to avoid any delays great experience.

JUAN S. 
Rating:
5.0

Customer did not leave a comment.

ORLANDO B. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

MANUEL R. 
Rating:
1.0

Manager or whatever he is changed my rental without a signature I never get the insurance but he made sure I had it for the benefit of whom. He doesn't get the money

David D. 
Rating:
3.0

Upon arrival, staff had my reservation but was completely unprepared with equipment. At first, I was told they didn't think the 10' trucks had the ability to tow. then when they were corrected, we went out to "search" for a car hauler trailer. there were two of them, One with torn and missing straps, and one that had no brake fluid cap, and supposedly was for sale and not for rent. A manager was called, and eventually (1-hour later) the manager straightened it all out, and we were finally on our way. It's very stressful to have a guaranteed reservation, and equipment reserved, and on arrival find the opposite is actually reality. All in all, everything turned out ok with the managers help, and we will rent again in a week or two and see how it goes next time.

Jeffrey E. 
Rating:
4.0

The customer service was excellent. Eric was great so was the young lady. Sorry I didn't get her name but she was the one that handled pickup. Eric booked the reservation. The trailer I rented could have been in better condition. Trailer was. Clean but I think it needed some maintenance.

Annette P. 
Rating:
5.0

Customer did not leave a comment.

VICKIE B. 
Rating:
4.0

Customer did not leave a comment.

Nicholas B. 
Rating:
1.0

The van didn't have any gas to start. Then as I'm driving I found it was infested with with roaches. I couldn't even finish my move.

Rance K. 
Rating:
5.0

Mai, Mark and Buffie are very nice and accommodating. The facility is also clean.

philip V. 
Rating:
5.0

Good job

CACENDRA B. 
Rating:
4.0

I've driven vans for over 30+ years. This was the scariest driving van I'd ever drove? It was new,, 4000 miles, No sway bars, I don't know, but very loose, and tough driving on highway???

MARC S. 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
5.0

This was my first time. Service was wonderful!!!

OLGINE H. 
Rating:
5.0

Customer did not leave a comment.

Francisco M. 
Rating:
5.0

Customer did not leave a comment.

Antenel F. 
Rating:
5.0

Andrew was fantastic. Also the nice young lady at counter was super friendly.

Michial N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FAITH H. 
Rating:
5.0

check with the customer to verify the mileage on the truck before it leaves the property. I had a issue with a truck I rent recently,the mileage on the truck was different from what was on the document when I return the vehicle.

Gilbert B. 
Rating:
5.0

No changes needed at this time at your location.

STANLEY S. 
Rating:
5.0

Nothing everything was good.

SHARON N. 
Rating:
1.0

Over charged

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

barry K. 
Rating:
5.0

Chris made the return process easy and quick...I never had to step foot out of my vehicle and was out of there in 10 minutes!!!

CLIFFTON F. 
Rating:
5.0

In all my years I have no complaints or suggestions my experience was the best I could ask for , your staff advised me clearly wisely professionally and gave me the confidence to go safely on my trip .

JAMES K. 
Rating:
4.0

I really liked this facility compared to others I’ve used in the past. The employees were very helpful and professional.

ESTHER M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margart M. 
Rating:
2.0

My brother took back trailer. The same night indicated on contract parked it in check in area.But we were still billed late fees. We did not have trailer in our possession after hours.

KARLOS R. 
Rating:
5.0

Customer did not leave a comment.

Derrick C. 
Rating:
3.0

the truck had a big stain on the windshield that blocked part of the visibility. it was a bit of a hectic experience, a lot of people and not enough customer service personnel .

Marianna G. 
Rating:
3.0

Verify fuel usage at pick up or they will be charged for bringing vehicle back on empty when it was received o empty

NATHANIEL T. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
1.0

Customer did not leave a comment.

Phyllis L. 
Rating:
5.0

Customer did not leave a comment.

DANETTE R. 
Rating:
5.0

Customer did not leave a comment.

david G. 
Rating:
3.0

The representatives here were amazing. However the truck was infested with roaches. They were all over and in everything

Carlos M. 
Rating:
4.0

Just too busy and long waits

Jose B. 
Rating:
5.0

Customer did not leave a comment.

Maryanne T. 
Rating:
5.0

The people were kind and helpful

Mark U.  |  Overall Experience 
Rating:
5.0

Everybody was very nice

Chiquita D. 
Rating:
5.0

Customer did not leave a comment.

HODMAN L. 
Rating:
4.0

Friendly staff. Got me hooked up & on my way quickly - with efficiency. Thank you.

Robert C. 
Rating:
4.0

Customer did not leave a comment.

AHMED M. 
Rating:
1.0

Feel mislead regarding mileage. I was told to get extra miles to cover myself which is wise. However, they fail to indicated the other part. If you don't use the extra miles you will not be refunded. That's very important to advise the customer. Don't create a fear with your customer without giving them the whole story.

Melinda B. 
Rating:
5.0

Customer did not leave a comment.

TERRANCE D. 
Rating:
5.0

Very good

LEONTES A. 
Rating:
4.0

Customer did not leave a comment.

Matthew K. 
Rating:
5.0

Customer did not leave a comment.

Brett H. 
Rating:
3.0

When representatives have to leave their workstations they should inform waiting customers what is causing them to leave, it helps a lot, Deescalation

STANLEY F. 
Rating:
5.0

Customer did not leave a comment.

Etienne F. 
Rating:
1.0

Major mixup! I returned the truck on May 17, checked it online after a 4-day rental and they left sitting on the lot then charged me threough May 25th! An extra $300.

RAOUF G. 
Rating:
5.0

Customer did not leave a comment.

MARISOL M. 
Rating:
3.0

Please remove trucks that are not in good condition off the lots. The customer service was great 👍🏾 but the truck I had was filthy especially during this pandemic most of these trucks need to be sterilized before being rented out to customers.

Joanna T. 
Rating:
5.0

Customer did not leave a comment.

FRANTZ V. 
Rating:
5.0

Customer did not leave a comment.

CARLON B. 
Rating:
4.0

Customer did not leave a comment.

Jhorman E. 
Rating:
5.0

Great customer service at this location

Andrew G. 
Rating:
5.0

Customer did not leave a comment.

ALEXEY K. 
Rating:
2.0

Not let me as a customer hookup trailer myself then spend another 15 minutes waiting on the wire for the trailer lights hookup need more employees at this facility to be able to help up customer's inside and outside.

Edwin M. 
Rating:
5.0

Muy contento como desde hace más de 15 años uso esta instalaciones

Curtis R.  |  Overall Experience 
Rating:
5.0

Just keep giving the same service

SEIN L. 
Rating:
5.0

Alicia was Extremely Knowledgeable and Very Helpful.

kavard B. 
Rating:
5.0

How do you improve on awesome?

ROSE G. 
Rating:
5.0

Customer did not leave a comment.

Marc G. 
Rating:
5.0

Great service

Alexander F. 
Rating:
5.0

Customer did not leave a comment.

ANTOINETTE B. 
Rating:
3.0

Vehicle had squeaky breaks. Cup holder mechanism was broken. There was no one at the vehicle return area. Finally went inside and was helped immediately

MARTIN S. 
Rating:
5.0

nothing, it is great the way they are.

Edgar R. 
Rating:
3.0

Not let the customer have to hook up their equipment that they rented themselves. Not having the customer wait on someone to check the equipment waiting for 20 minutes to be checked.

EDWIN M. 
Rating:
5.0

great service I needed to extend my day and the young lady behind the counter helped me she was also very nice . thanks again .

BRIAN J. 
Rating:
1.0

Customer did not leave a comment.

JANIECE B. 
Rating:
4.0

Customer did not leave a comment.

Karen M. 
Rating:
5.0

Everything went very smoothly

Beverly R. 
Rating:
5.0

Customer did not leave a comment.

virgina O. 
Rating:
3.0

Customer did not leave a comment.

mark F. 
Rating:
5.0

Customer did not leave a comment.

Dorothy G. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

The representative was extremely professional and curious I gave her 100 stars

Michelle P. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

Marion D. 
Rating:
5.0

Customer did not leave a comment.

letha W. 
Rating:
5.0

Customer did not leave a comment.

JASON S. 
Rating:
2.0

The truck had no gas no one outside would help me to locate the truck when ask for help,

Angela E. 
Rating:
5.0

Customer did not leave a comment.

NATALIE T. 
Rating:
1.0

The area I wanted was not accessible for the furniture I wanted and no other space was provided by management . This was overall a disaster. Because no space was available, no space was available and accessible, I had to immediately had to go to Salvation Army to get rid of furniture. I lost $3,000 in furniture. The manager at facility called other Uhaul location, but the answer was the same. No space available. Hence, your computer system and management made false claims about availability of rental space and I paid the price for your mistake.

ANDRE D.  |  First Impressions 
Rating:
5.0

I will recommend u haul to families and friend for moving storage and rental trucks. I was very satisfied. W MJ

WILLIE J.  |  Overall Experience 
Rating:
1.0

You told me I would have a storage space. However, the area for storage was cramped and not accessible for putting in furniture. I was not provided the space I requested and I was not provided a larger area that I needed. This was a total failure and I had to get rid of all the furniture. I lost $3,000 of furniture because of your mistake. I will never use or attempted to use facility ever.

ANDRE D.  |  Overall Experience 
Rating:
5.0

The staff was very helpful in the situation I was in.

Miguel D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

darcel c.  |  First Impressions 
Rating:
5.0

Very helpful and convient and took care of my needs.

Miguel D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erica L.  |  Overall Experience 
Rating:
5.0

Your employees Alicia is very excellent 👍

daniel t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron P.  |  First Impressions 
Rating:
5.0

Betty was extremely friendly. I wish there was more to say in that regard however, the other women working the front had more than enough attitude to go around. I was rudely yelled at about wearing a mask when entering in spite of two employees who were walking around and through the store repetitively not wearing one. And in spite of the mandate being lifted. During my initial opening of the storage unit and return of the Uhaul the women I was dealing with was grumpy and seemed distracted. Overall, hire more people like Betty who are happy and excited to help you with your needs.

julia w.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Pauline A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bianca G.  |  Overall Experience 
Rating:
5.0

This Broward Blvd facility is my go to location for storage, truck rental and the most respectful staff. Thank you

Lisa L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

julia w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew D.  |  First Impressions 
Rating:
2.0

the staff was not friendly

GUILLERMO R.  |  Overall Experience 
Rating:
5.0

Betty was very helpful and amazing!!

Silvio T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TYRONE S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

subrina j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chuck E.  |  Overall Experience 
Rating:
5.0

N/A

Quinta T.  |  Overall Experience 
Rating:
5.0

Great

LATOYIA m.  |  Overall Experience 
Rating:
5.0

Thankful to have had a place to keep.our things while we settled into a new home. Very clean and well maintained.

Krissa E.  |  Overall Experience 
Rating:
3.0

people nice. ALWAYS a line, have to wait EVERY time in Florida. booking the truck was awesome. Very convenient. The storage unit i used had an air conditioning pipe running thru the ceiling. the floor was always wet. Luckily, i could leave that area clear. Also when I went to remove my stuff, they had locked me out and said the reason was I had to use a U-haul purchased lock. I will NEVER use U-haul again for anything until that changes. Your policy sucks!

Kathleen T.  |  Overall Experience 
Rating:
5.0

The two guys that you sent me where very nice to me. Thay did a very excellent job

Marie M.  |  First Impressions 
Rating:
5.0

Thank you Michael and staff for your assistance, you guys were awesome! Definitely will be referring this location to anyone who needs professional and prompt service.

Thomasina R.  |  Overall Experience 
Rating:
5.0

Good crew!!

Francis W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

linda B.  |  Overall Experience 
Rating:
5.0

Very neat no problem

betty t.  |  Overall Experience 
Rating:
5.0

I was attended to with in a few seconds of entering the building and my rental was handled smoothly.

Krissa E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victoria F.  |  First Impressions 
Rating:
5.0

Amazed with the level of customer service, professionalism and service. Mike Brown, the manager, is just a great leader to his staff. I am grateful to have found this location.

Jay T.  |  First Impressions 
Rating:
5.0

The service was excellent and the staff was very professional helpful and friendly and they work fast, I would highly recommend the 2800 Broward location!

Carolina P.  |  Overall Experience 
Rating:
1.0

I was charged for a storage that I was told by the manager that I would not have to pay the the storage that I was moved from and then I was charged for a dolly that I never received and also the manager told me that he would take care of and didn't. So I would never recommend this Uhaul or storage. HORRIBLE

Tiffany P.  |  Online Move In 
Rating:
1.0

My overall subpar experience at this location can be approved with a better hiring profile. The staff that I've had the most unfortunate interaction with, don't seem to have graduated high school or barely skated by. I understand various unpredictable emotions have been promoted due to the pandemic. However, basic friendly (even if it's fake) communication is so lacking with the staff I've interacted with handling my storage needs. When I first arrived to this location after a lovely drive from Dallas, Texas (with my 6' x 12' Van Trailer attached to my Kia Sportage - contract # 23023104), Alicia Mitchell made a clerical error with my return date. No biggie, it can be resolved and the $80 overcharge was later refunded. My contact person's name was entered incorrectly because Alicia didn't bother to confirm the information. I understand it can be slightly difficult to understand someone who's wearing a mask, if you don't care to try. I'm an epidemiologist and I work in hospitals where we communicate clearly with masks on, while tending to patients lives. She could have turned her screen for me to view the information and confirm its accuracy, or printed out a document to confirm with me but, that's the past. Again, no biggie, but she failed to confirm my access code number. That long drive from Dallas by myself was quite taxing. Here I am ready to unload all my stuff, just need to open the door. But here's Alicia complicating a simple procedure that kindergarteners can do with ease. The issue was later resolved. My last interaction with the staff at this location finally came September 4, 2020. Contract 788052-117382 for all the deets. I had the utmost displeasure to be served by Zaria Johnson. She asked how she could help me and for my name. She located me in her computer and asked me if I knew I had to be there by 12pm. I told her, "no, I just flew in". She replies, "oh you flew here, from where?". Perplexed, not understanding the relevance of this; I tell her "Virginia". She continues, "Oh well you were suppose to be here by 12pm". I chuckle while saying, "well I got here when I got here" and I shrugged my shoulders (It's about 3pm at the time). She directs me to where I can pull my car to, and I remind her (because paying attention is seemingly not a requirement in the hiring profile for the employees I interacted with), that I don't have a car, I have a unit here. Which she should have seen in her system when she located me, but Zaria doesn't do well with paying attention. If she had, she should have been able to conceptualized that I was emptying out unit 1313, transporting those items to the U-Box and moving it to Virginia. Subsequently, she would have informed me that once I empty out my storage unit, utilize that same lock to lock my U-Box when I'm finished. But! That didn't happen. I was not informed I needed to lock the U-Box. When she walked me and my brother to the U-box (after, I suppose, her attempt to chastising me for being "late", not sure - didn't ask didn't care, fresh off the plane and we had a full storage unit to empty; in the 90 degree heat as we walked to their garage, where Zaria showed us where the U-Box is), she removed the velcored tarp from the box, opened the box and said here you go and went back inside. No instructions. No "come back inside to check out or be sure to do this", nothing no instructions whatsoever. So when I received a voice message from the manager Michael Brown the following day - after I returned back home to Virginia, that my U-Box needed a lock, I just knew these mini property managers that work here do not have the proper hiring profile to do this job successfully. I will say that Michael Brown was very attentive and patient when listening to me about my experience with his staff. To remedy the issue with the lock, he provided a lock free of charge for the U-Box, and I made arrangements for the key to be delivered to me. I appreciate him for this and for acknowledging the bad customer service that he wasn't pleased to hear about. It should come as no surprise that I will never return to this location, and even though I live in Virginia, I will most definitely tell others not to come here - if they can avoid it.

Laura N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jones M.  |  Overall Experience 
Rating:
1.0

Overall it was ok. Too expensive!. Customer Service needs to be revaluation, you have some good pearls, Andrew is a great Customer Service person, but they have some very young girls that aren’t good at all. They spend more time in there personal phone, & ignoring customers in line. It used to be a great place before,!

FELIPA G.  |  Overall Experience 
Rating:
5.0

The Staff service was above and beyond, He was very helpful provided information and explained everything in detail, excellent customer service, very professional.

Carolina P.  |  First Impressions 
Rating:
5.0

Keep up the good work.

Norma C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Selina J.  |  First Impressions 
Rating:
5.0

Staff deserve raises!!!

Scott C.  |  First Impressions 
Rating:
5.0

The young lady who I was very nice

Valencia W.  |  First Impressions 
Rating:
5.0

The unit was secure, but not well lit. There is no light in the unit. (2058) The entire staff was WONDERFUL!! The restroom was always clean. I point this out, because I've never seen a restroom THAT CLEAN at a storage facility...Thank You!😊👍

Dywnette P.  |  Overall Experience 
Rating:
5.0

After dealing with so many rude people in DC over the past week it was so refreshing and appreciated to deal with Mr. Brown and his staff! Mr. Brown took his time to “tour” the facility and to show me how everything works . I couldn’t be more pleased. Thanks U-Haul Broward!

NORRISA T.  |  First Impressions 
Rating:
4.0

Staff was very helpful

Theresa S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FELIPA G.  |  First Impressions 
Rating:
5.0

Well spoken personnel and great attitude.

Adolfo C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer J.  |  Overall Experience 
Rating:
2.0

The unit was very small for all that money. I'm disappointed the door had problem from day one. They replaced the doors before I removed my stuff and I found a lamp shade of mine very dirty. Never using your storage facility again.

ALEX B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

betty t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Benny E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eddie C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lady DI Design I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian G.  |  First Impressions 
Rating:
5.0

Thank you for everything...

Luis L.  |  Overall Experience 
Rating:
4.0

Everything was fantastic except for the parking. The lot felt completely overfull with trucks and trailers and often it would be difficult to park or even pass through the lot.

Caitlin M.  |  Overall Experience 
Rating:
5.0

A great experience as always.

Lady DI Design I.  |  First Impressions 
Rating:
2.0

The parking lot is way too crowded. I had a drive up unit that was always blocked by Uhual equipment. It was very difficult to maneuver through the parking lot, in order to load and unload- I had to keep moving my car to allow people by. For the month rental, I may have actually driven up to my unit a total of two times. It’s just way too crowded and inconvenient for a unit to be priced for almost $200 a month.

Samantha P.  |  Overall Experience 
Rating:
5.0

You're very helpful experience very friendly I give a 5 stars

ISIAH M.  |  First Impressions 
Rating:
5.0

The manager Mr Michael is great he always goes above and beyond for his customers.. He always goes above and beyond to resolve any issues to make it easier on the customers

Javaro M.  |  Overall Experience 
Rating:
1.0

I'm giving you a horrible review because of two employees there they did know how to do their job correctly as far as customer service it took me two and a half hours to get my truck because of them

Stafford S.  |  Overall Experience 
Rating:
5.0

My visit today, was EXCELLENT! Thank you Ms. Eddi, Ms. Leslie, Ms. Buffy and Mr. Deon (I really hope I have his correct name). ALL are BLESSINGS to the customers of this company.

Dywnette P.  |  First Impressions 
Rating:
3.0

One of the young ladies was very welcoming and not open to helping me the app to pick up my truck or even locate the truck.

Sandra M.  |  Overall Experience 
Rating:
5.0

everithing excellent

Ricardo Costa S.  |  Overall Experience 
Rating:
5.0

Super helpful, and nice Uhaul team at this Broward blvd location! Thank you for all your help!

Daniel C.  |  Overall Experience 
Rating:
5.0

Very helpful.

Ian W.  |  First Impressions 
Rating:
3.0

Unit was clean but the free lock promised when renting online was not in the Unit and the person up front had no clue about the free lock offer.

Hawathia P W.  |  Online Move In 
Rating:
5.0

Mikes whole staff were exceptional. Rob and his front counter staff did everything they could to help and make my time useful.

Joseph O.  |  Overall Experience 
Rating:
5.0

Everyone was very friendly

LaEtta L.  |  Overall Experience 
Rating:
5.0

Lovely and very professional people. It was a pleasure to do business with then.

Luis L.  |  First Impressions 
Rating:
5.0

Great help with professional people! Thank you very much!

Daniel C.  |  First Impressions 
Rating:
5.0

Great service

JOANEL F.  |  Overall Experience 
Rating:
4.0

I only have 2 less than positive comments: 1) It would have been nice if temps had been 76 or lower during the summer months. 2) Lights should stay on when customers are working in their unit.

Wendy G.  |  Overall Experience 
Rating:
4.0

None at this time

Jennifer J.  |  First Impressions 
Rating:
5.0

The Customer service at this Uhaul location was Amazing. The Manager and the workers were very Nice, Helpful, & Careful. They were Great multitaskers & I highly recommend!!

CLESHAI C.  |  First Impressions 
Rating:
5.0

I truly recommend anyone to this location if you ever need U-haul... 2800 W Broward Blvd FORT LAUDERDALE,FL 33312

jackson C.  |  Overall Experience 
Rating:
5.0

I did have to wait long

LaEtta L.  |  First Impressions 
Rating:
5.0

They were humble enough to let me explain my concerns first and they was not rude to me. That let me talk and they listen. And the problem that i thought i had was resolve. U-Haul is a great place .

Tuesday P.  |  First Impressions 
Rating:
5.0

Omg , I was impressed because people figure uhaul is just to rent trailers , vans and trucks but the storage impressive. The staff listened and was so helpful

SHANTELL C.  |  First Impressions 
Rating:
5.0

Muy atentos y diligentes ademas de amables

Fabio S.  |  First Impressions 
Rating:
4.0

Great service, staff friendly, no complaints.

Edna S.  |  First Impressions 
Rating:
5.0

The light nearest my storage unit was activated by motion. When I would visit my storage to remove/add items, I would have to stop frequently to activate the light. A non-motion light could fix this.

NAILAH N.  |  Overall Experience 
Rating:
4.0

did not know I had moved out????...where are my things..No one contact me about my things...

charlotta m.  |  Overall Experience 
Rating:
1.0

I was paying for on-site parking for my trailer and was damaged on 3 occasions and still they have not taken responsibility for it in Ft. Lauderdale.

ANGELA L.  |  Overall Experience 
Rating:
5.0

simone simpson was my cashier and did everything in her power to make me feel comfortable and always choosing you guys as my primary storage or truck rental .

Derwin C.  |  First Impressions 
Rating:
5.0

It was 👍

JIMMY B.  |  Overall Experience 
Rating:
4.0

N/a

Nicole L.  |  First Impressions 
Rating:
5.0

The staff are excellent and very helpful! I would highly recommend this facility.

Pam S.  |  Overall Experience 
Rating:
5.0

good move in experience

shirley s.  |  First Impressions 
Rating:
5.0

The staff is efficient, professional and Michael the manager is EXCELLENT.

Crystal W.  |  First Impressions 
Rating:
5.0

Always great

Cheryl W.  |  First Impressions 
Rating:
5.0

Everything was so smooth. Every person we interacted with was friendly and helpful. The storage unit was clean and easily accessible

sharron w.  |  First Impressions 
Rating:
5.0

👌😃

Margot D.  |  First Impressions 
Rating:
4.0

Online Rescheduling for U-Box reservations need attention Program attention.

PETER F.  |  Overall Experience 
Rating:
5.0

The staff at this location Broward Boulevard are amazing. They help you with everything that you need; they work with you with every issue that may arise as we all know some things don't go as planned

Lisa L.  |  Overall Experience 
Rating:
5.0

N/A

JULIUS S.  |  First Impressions 
Rating:
5.0

Super friendly!

Taha Z.  |  Overall Experience 
Rating:
3.0

Very kind and helpful people but the process was not very efficient. Be patient and laugh at the chaios.

Toni J.  |  Overall Experience 
Rating:
5.0

Good service

LECLERC G.  |  Overall Experience 
Rating:
1.0

very bad service, the manager was very rude to many of the customers. They showed me the wrong storage unit, and issued me the wrong uint. i put my lock on it and the cut it off without telling me.

Alphonso M.  |  First Impressions 
Rating:
5.0

Good service

LECLERC G.  |  First Impressions 
Rating:
3.0

The customer service is extremely slow at this location with people in line waiting with sometimes only one representative to help.

Paul S.  |  Overall Experience 
Rating:
4.0

The facility on Broward blvd was great. However, I rented a truck from the Hollywood blvd location and that was a bad experience. I was over charged and still haven't received money back yet.

Brendon A.  |  Overall Experience 
Rating:
3.0

Facilities are great-lousy customer service

Spencer H.  |  Overall Experience 
Rating:
4.0

Thank you

raymond s.  |  Overall Experience 
Rating:
5.0

The word “excellent “ is inaccurate when describing my OVERALL experience with this location, and your superb staff services!... The word I will use is: A W E S O M E.... AWESOMELY GREAT! Thanks :-)

Elsa P.  |  Overall Experience 
Rating:
1.0

That was the worst experience I’ve ever had from picking up the truck in Clearwater to getting a storage moving out was horrible the staff one member was completely stoned and I’m sorry to say it I wa

may k.  |  Overall Experience 
Rating:
1.0

1. When I arrived, I had to wait 30 mins to access my UBox. 2. The store closed at 5pm and moved my Ubox without telling me, even after I tried to explain that the UHaul email stated I had until 6pm.

Diones A.  |  Overall Experience 
Rating:
5.0

This location was very efficient, friendly and knowledgeable. Mike was very easy to work with and helpful. I'd rate this place 5 stars any day. Made my life easy.

Ian B.  |  Overall Experience 
Rating:
5.0

The staff was so helpful, professional and polite.

Cynthia B.  |  Overall Experience 
Rating:
4.0

Additional late fees were exaggerated

Ronald L.  |  Overall Experience 
Rating:
4.0

Great service assistant Manager and her staff.

Robertson S.  |  Reservation 
Rating:
3.0

Everything was great

Taffany G.  |  Overall Experience 
No reviews have been submitted for this location.

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