The people from U-Haul told me that a 9x10 storage unit would be suffice for a 15 ft totally loaded truck. I spoke to three people at U-Haul customer service and I spoke to one person at the storage facility who agreed that it would be enough room. In the end it wasn't enough room and I had to rent another storage unit. As a suggestion you all should put how many square feet Each truck could take as well as the total square footage of each storage unit so people have an idea using math if it will be adequate. Patrice was extremely helpful, professional, kind and courteous and provided excellent customer service! Please let her supervisor know
STEPHANIE R | First ImpressionsSelf Storage Units in Fort Lauderdale, FL, 33312
U-Haul Moving & Storage at Broward Blvd
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Storage Customer Reviews
- 4.0 Average Customer Rating
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You guys need more people at the front desk in the afternoon
JASON S | Overall ExperienceThank for all services guy was a measing
savio j | Overall ExperienceConstant miscommunication. Was not described all the rules and had to deal with my storage being locked due to having the wrong lock on unknowingly because no one said it had to be a certain kind. When I moved out, no one processed it and I had to call and get it cleared up so that they wouldnt charge me hundreds for a unit I was no longer using.
Garrett S | Overall ExperienceI am very pleased with the customer service at this location. The staff is very professional and helpful. I would just recommend that when there is a long line to make it faster to have more employees available. Overall the location is great and I will recommend it.
LILA F | First ImpressionsThanks Really appreciate you much
David P | First ImpressionsExcellent customer service Team.
Shakira C | First ImpressionsService attendance were very professional and kind. I like that they kept asking about my needs and we’re so helpful to direct me on information and directions.
Giselle D | First ImpressionsIt's always a pleasure to do business with them anytime, I will be back as needed
NATHAN D | Overall ExperienceMr Wallace was very respectful. I had difficulty with the correct unit and pricing. The team went to make my move in successful. I am grateful for their compassion.
Albert A | First ImpressionsGreat customer service
MARIE B | Overall ExperienceGood customer
MARIE B | First ImpressionsStaff are excellent. Key pad entry system is honestly a a major ongoing problem despite staff's effort to fix this problem. This is casing appreciable delay in access to patrons as staff are exceptionally busy at this very popular location. The CEO. of Uhaul should do better . The compound of recent times is seriously overcrowded with multiple trucks and trailers making it difficult to navigate the property on foot or vehicle and is potentially dangerous. Customers should not have to fight thie way from the key entry area through equipment on slippery dangerous areas to get to the entrance in reasonable time . If Uhaul respects it's customers it should maintain a clean ans specific pathway for its patrons. This would show an appreciation for patrons. Last year a slipped and fell there on serious unkempt concrete and missed 2 days from work. So in the interest of respect and safety do better.
Veronica W | Overall ExperienceOverall fine, alot of unauthorized people walking around, homelessness and someone had defacated a few units down from my unit out in the open.
HASEEB B | Overall Experience