Customer Reviews for U-Haul Moving & Storage at Broward Blvd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Broward Blvd

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ANTHONY J.
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Customer did not leave a comment.

WHITNEY W.
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Customer did not leave a comment.

RIGOBERTO L.
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The ladies at front are very rude I was in line and I was asking some information to a person that was working there when she called and I did not hear and the guy behind me went at front of me and she did not say anything when I asked that was my turn she didn't care and when my time came up I get at front and it happened that it was a lady that she was in front of me but she was attending with another agent and sent me back to the lane I don't think thats fare it was very much a racist situation

QUILNISHA H.
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i never got my money back

SHANNON T.
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Arrive at my scheduled pick up time. Their organizational skills was aweful selerate lines every which ah way. Walked to collect my one way rental and as the uhaul rep opened the back of the truck... roaches went scurrying. Truck was unaturally filthy. She said oh it looks like they didnt clean - just pull up and ill have them clean it out... So i did as instructed but told her i cannot have that truck if there are roaches. - i pull up and a guy asked me for my key- to which i told him this isnt a return... he knodded n proceeded to xheck gas/ milage.. etc.. i saod agaim this is not a return... he proceeded any way He said id be xharged for cleaning. As it was left dirty.. again i stated this is not a return.. i am here to get this truck today.. it is disgustingly filthy - it needs cleaning.. The inside of the truck had frenchfries/ dirt/ grime everywhere.. i told him about the roaches... He used a high pressure air hose in the cargo portion and cabin and then just sprayed some liquid something om the floor and didnt wipe anything... he proceeded to tell me he didnt see any... and that ill be fine. I go back inside - becaaue i have zero paperwork.. the aldy says she gave it to me To which i said no hun.. u told me to pull the truck up for cleaning thats all... so after another 10 or min . She give me a 1 page " contact" No ome walked me thru the external damages on the truck or checked condition of inside.. nothing Just sent me on my way. Pick up.time 10 am - left uhaul at 12 pm with my rental 2 hours of time lost... Got back to.my house and left back of truck ooen for a while to make sure no more roaches... even sprayed the inside with spectrum home bug defense... and waitied another 30.min to try and make sure...

Stephanie W.
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Thanks to Ms. Alyssa very nice professional

JOYLENE B.
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The van was so dirty and had roaches in it we had to go buy roach bomb to take care of it this slow up our moving process because we were moving out of town I called to let them aware of it they said it was the last out of town van they have this experience was horrible

linda B. | Overall Experience |
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Customer did not leave a comment.

annette B.
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Customer did not leave a comment.

William BJ H.
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After hours online and app 24/7 check out was extremely frustrating.

ASLIN S.
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I rent one day They charge me two days I'm dealing with this right now Terrible Service

Joshua C.
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Keian (forgive the spelling) was wonderful and very helpful (and patient). PLEASE let him know it was appreciated and his easy going helpful attitude was very welcomed.

Gwendolyn N.
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Customer did not leave a comment.

Regina W.
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Customer did not leave a comment.

SANJAY C.
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Keep up the good work.

Joseph T.
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Alicia got me in & out promptly. She welcomed me, thanked me for using U-Haul, and had a nice young man set me up immediately. Thanks, Great Job !!! Joe

Tamika D.
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Hell naw broken door rude manager and disrespectful broken odometer had the nerve to attempt to rip me off!!!

betty t. | Overall Experience |
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Very neat no problem

SEAN R.
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Customer did not leave a comment.

Victor C.
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Customer did not leave a comment.

Christopher M.
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Customer did not leave a comment.

Scott M.
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Looked like someone spilt coffee. On the seats and wasn't cleaned up

Walter F.
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It took half an hour for someone to come out and get the trailer picked out and then get it on the truck. Also he was very rude

Nadara A.
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Make sure that your new employees are trained properly to ensure customers are given the best experience.We lost an hour and 15mins. in our scheduled moving because of lack of negligence on the part of an employee who excuse was he was "new here".That time was crucial to us because it was a very rainy day it just added to a very stressful situation.

Krissa E. | First Impressions |
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I was attended to with in a few seconds of entering the building and my rental was handled smoothly.

carol C.
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Pleasure doing business with you

Rachel D.
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Customer did not leave a comment.

Angela J.
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Keep up the good work!!! You guys are doing good Job!!

TERRY S.
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every thing went very smooth

Michele B.
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The young man removing the trailer from our vehicle, SCRATCHED AND DENTED our rear door and didn't so much as apologize for his actions. Disappointed and tad angry for the damage done to our vehicle.

Victoria F. | First Impressions |
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Customer did not leave a comment.

LUIS P.
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I made a reservation for pick up and drop off in two different places. When I showed up they told me they had no trucks available after I had a confirmed reservation. I had to get a way bigger truck than I needed and return it where I picked it up instead of the reservation I had. Moving isn't something you can just put off for another day because oh well no trucks. Staff was very nice but the reservation system seems very flawed and almost really screwed up my move. The three stars is for the staff being great with customer service and the lady who did my rental giving me the bigger truck for the price of the truck I reserved.

VICTORIA W.
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Customer did not leave a comment.

HUGH F.
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Vehicle was dirty and smelled like cigarettes

DERWIN T.
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N Cargo Van's Dolly's Needed

Czarney E.
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After hour return. I returned the vehicle around 7:15. There were still employee on the ground. However, when I tried to do the online return, I ran into difficulties. When I asked the employee on duty for assistance, I was told that he had no idea about the return. When it prompt that it would send a verification code through email it didn't. After reviewing my email this morning, 3 verification code came in around 11pm. I did change to send verification code through text. Once I didn't that, it then asked me access to my location via my phone. My location was not blocked. Again, no assistance from employee that was there. I realized he probably was ready to go home, so was I after loading and unloading furniture since 12pm. I just put the key in the box& took pictures of the dashboard, expected the truck. Went home. Just a little more above and beyond customer's service does a world of different. When I picked up the truck all parties involved were excellent. I would use this location again as we all need a second chance & can't judge a place by one incident.

Brian W.
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Customer did not leave a comment.

RASHAWN N.
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Customer did not leave a comment.

Lawrence W.
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Check out the leaking dangerous trailer. I told them at drop off. Refund the rental

Lourdia T.
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Customer did not leave a comment.

Christian M.
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Customer did not leave a comment.

sunset P.
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Customer did not leave a comment.

Sharon W.
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Customer did not leave a comment.

MICHAEL L.
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Check out outside was slow he was to busy constantly nonstop on his cell phone. Agent inside at check out was very rude

VINCENTPAUL JR T.
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great staff

Jay T. | First Impressions |
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Amazed with the level of customer service, professionalism and service. Mike Brown, the manager, is just a great leader to his staff. I am grateful to have found this location.

john B.
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Customer did not leave a comment.

GUSTAVO A.
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Rented truck for business purpeses told them i needed for a few weeks and they was calling me everyday asking when i was bringing the truck back.

SAMUEL M.
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Customer did not leave a comment.

Barbara A.
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customer service is very rude.

jay H.
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Customer did not leave a comment.

Martha M.
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Customer did not leave a comment.

Christel B.
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Customer did not leave a comment.

Tamaz E.
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Customer did not leave a comment.

Amie N.
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Customer did not leave a comment.

Tim Z.
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Everyone is going to self checkin and I do agree that if you are moving to that form there should be a change in price as I am doing the work now. I also disagree with this move as it takes jobs from willing and able people. Just my opinion thanks.

Scott R.
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Customer did not leave a comment.

MICHAEL F.
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Customer did not leave a comment.

Alazay D.
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Customer service representative was extremely rude and disrespectful. Her name was Zaria Johnson, Customer service is very poor at this location every time I go there. No one who works there is paying attention or even making sure the customer is satisfied.

ALEXANDER R.
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Customer did not leave a comment.

Byran M.
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All the stuff was Friendly and very clean, TY

Michael H.
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Location was fast, friendly, super helpful. National telephone reservation system was menu tedious with loooong (10 -15 mint) wait times listening to repetitive announcements. Must lose a lot of customers that way because you almost lost me.

Kenneth R.
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Customer did not leave a comment.

Jose G.
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Customer did not leave a comment.

Andrew J.
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Customer did not leave a comment.

Ricardo M.
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Staff was great. Pleasant and helpful.

Thomas M.
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Customer did not leave a comment.

Richard P.
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We had a tough move and to find out when we finally go the truck to my deceased Mom's condo, we found the lock was placed back on the back of the door. So we were not able to start on time. My husband called the 800 number provided, sat on hold for 5 minutes until he finally said f it and went back to Uhaul in which they removed the lock. The lady said she would provide 50 miles to us for the inconvenience but that did not happen. This made a hard day even more difficult. Customer service is lacking, very poor. Sad!

Tomasz P.
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The clerk changed my reservation

Gregory S.
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Doing good.

Roy D.
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Customer did not leave a comment.

Martha M.
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Customer did not leave a comment.

Jason P.
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everything was perfect

Juan M.
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Customer did not leave a comment.

Telmo G.
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Customer did not leave a comment.

balint B.
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Very slow service, employees acting like they giving you a favor.

B J.
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Customer did not leave a comment.

clay B.
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This transaction was flawless. Staff was extremely professional. Hard to improve perfection.

STACY K.
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Customer did not leave a comment.

Robert D.
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Customer did not leave a comment.

Cynthia H.
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Customer did not leave a comment.

Archie S.
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More custom service reps. to man the phones

Jeffrey S.
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1. Uhaul notified me the day before of my pick-up location. Then, a little over an hour before pick-up time changed it to a location 10 miles away. I had to go to two places to get my truck. 2. I had to go to two locations to get moving pads and never did get the two dozen I rented.

Alexander F.
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Great customer service

Remy M.
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Check engine line came on and oil was very low returned it without finishing the move and was still charged for the rental even though I was not able to complete the day due to poor maintenance. Will not rent from This location again.

marie J.
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Everything was excellent. I can't find any complaint

david S.
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thanks for finding my return ticket.

Damian T.
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Customer did not leave a comment.

COREY H.
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Customer did not leave a comment.

Yanique D.
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Customer did not leave a comment.

David S.
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This place is an joke. Employees where still working and just steered me down and then walked inside and locked doors. I will be filing complaint with corporate. Also pretty funny I get charged for dropping vehicle off after hours while using app. Never said anything about charged for dropping vehicle off. Also cleaning fee when I picked up vehicle with prior customers info and crushed four loco can under driver seat

daryl H.
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Truck smells like weed smoke

Dawid J.
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Customer did not leave a comment.

JACQUELINE P.
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Customer did not leave a comment.

WILLIAM J.
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Staff was good but what is the point of making a reservation online only to show up and be told there are no trucks. I was told to call the 1-800 U haul number and sat on hold for 20 minutes. Staff told me there would probably be a truck later that day. When I called in, I was put on hold and eventually hung up on. Eventually I got a truck but had to make arrangements to pick up items in a Sunday. Not the staffs fault. The clearly have little training and weak customer support systems. They are good people doing the best they can.

KATHY B.
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Customer did not leave a comment.

DAHOUTI T.
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All the associates that helped us was courteous and helpful

Andrew H.
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There are things out of your control, that you cannot improve like having trucks, but people keep out longer than should. Or people cutting the line because they feel entitled to service first.

Ulises P.
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I was given the vehicle with a large amount of damage around the exterior and interior. The check engine light and the engine oil light was on. I constantly feared a break down. Luckily it did not.

Sharon W.
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Customer did not leave a comment.

MARION W.
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Nothing everything was great everyone where very friendly and polite

FRANK D.
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Customer did not leave a comment.

FEONA M.
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Customer did not leave a comment.

Beverly W.
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Customer did not leave a comment.

Keith B.
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Truck in great condition. Very confident driving long distance with no issues.

Carolina P. | Overall Experience |
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The service was excellent and the staff was very professional helpful and friendly and they work fast, I would highly recommend the 2800 Broward location!

Tiffany P. | Online Move In |
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I was charged for a storage that I was told by the manager that I would not have to pay the the storage that I was moved from and then I was charged for a dolly that I never received and also the manager told me that he would take care of and didn't. So I would never recommend this Uhaul or storage. HORRIBLE

Laura N. | Overall Experience |
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My overall subpar experience at this location can be approved with a better hiring profile. The staff that I've had the most unfortunate interaction with, don't seem to have graduated high school or barely skated by. I understand various unpredictable emotions have been promoted due to the pandemic. However, basic friendly (even if it's fake) communication is so lacking with the staff I've interacted with handling my storage needs. When I first arrived to this location after a lovely drive from Dallas, Texas (with my 6' x 12' Van Trailer attached to my Kia Sportage - contract # 23023104), Alicia Mitchell made a clerical error with my return date. No biggie, it can be resolved and the $80 overcharge was later refunded. My contact person's name was entered incorrectly because Alicia didn't bother to confirm the information. I understand it can be slightly difficult to understand someone who's wearing a mask, if you don't care to try. I'm an epidemiologist and I work in hospitals where we communicate clearly with masks on, while tending to patients lives. She could have turned her screen for me to view the information and confirm its accuracy, or printed out a document to confirm with me but, that's the past. Again, no biggie, but she failed to confirm my access code number. That long drive from Dallas by myself was quite taxing. Here I am ready to unload all my stuff, just need to open the door. But here's Alicia complicating a simple procedure that kindergarteners can do with ease. The issue was later resolved. My last interaction with the staff at this location finally came September 4, 2020. Contract 788052-117382 for all the deets. I had the utmost displeasure to be served by Zaria Johnson. She asked how she could help me and for my name. She located me in her computer and asked me if I knew I had to be there by 12pm. I told her, "no, I just flew in". She replies, "oh you flew here, from where?". Perplexed, not understanding the relevance of this; I tell her "Virginia". She continues, "Oh well you were suppose to be here by 12pm". I chuckle while saying, "well I got here when I got here" and I shrugged my shoulders (It's about 3pm at the time). She directs me to where I can pull my car to, and I remind her (because paying attention is seemingly not a requirement in the hiring profile for the employees I interacted with), that I don't have a car, I have a unit here. Which she should have seen in her system when she located me, but Zaria doesn't do well with paying attention. If she had, she should have been able to conceptualized that I was emptying out unit 1313, transporting those items to the U-Box and moving it to Virginia. Subsequently, she would have informed me that once I empty out my storage unit, utilize that same lock to lock my U-Box when I'm finished. But! That didn't happen. I was not informed I needed to lock the U-Box. When she walked me and my brother to the U-box (after, I suppose, her attempt to chastising me for being "late", not sure - didn't ask didn't care, fresh off the plane and we had a full storage unit to empty; in the 90 degree heat as we walked to their garage, where Zaria showed us where the U-Box is), she removed the velcored tarp from the box, opened the box and said here you go and went back inside. No instructions. No "come back inside to check out or be sure to do this", nothing no instructions whatsoever. So when I received a voice message from the manager Michael Brown the following day - after I returned back home to Virginia, that my U-Box needed a lock, I just knew these mini property managers that work here do not have the proper hiring profile to do this job successfully. I will say that Michael Brown was very attentive and patient when listening to me about my experience with his staff. To remedy the issue with the lock, he provided a lock free of charge for the U-Box, and I made arrangements for the key to be delivered to me. I appreciate him for this and for acknowledging the bad customer service that he wasn't pleased to hear about. It should come as no surprise that I will never return to this location, and even though I live in Virginia, I will most definitely tell others not to come here - if they can avoid it.

Jones M. | Overall Experience |
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Customer did not leave a comment.

FELIPA G. | Overall Experience |
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Overall it was ok. Too expensive!. Customer Service needs to be revaluation, you have some good pearls, Andrew is a great Customer Service person, but they have some very young girls that aren’t good at all. They spend more time in there personal phone, & ignoring customers in line. It used to be a great place before,!

Carolina P. | First Impressions |
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The Staff service was above and beyond, He was very helpful provided information and explained everything in detail, excellent customer service, very professional.

Norma C. | First Impressions |
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Keep up the good work.

Selina J. | First Impressions |
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Customer did not leave a comment.

Scott C. | First Impressions |
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Staff deserve raises!!!

Valencia W. | First Impressions |
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The young lady who I was very nice

Dywnette P. | Overall Experience |
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The unit was secure, but not well lit. There is no light in the unit. (2058) The entire staff was WONDERFUL!! The restroom was always clean. I point this out, because I've never seen a restroom THAT CLEAN at a storage facility...Thank You!😊👍

NORRISA T. | First Impressions |
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After dealing with so many rude people in DC over the past week it was so refreshing and appreciated to deal with Mr. Brown and his staff! Mr. Brown took his time to “tour” the facility and to show me how everything works . I couldn’t be more pleased. Thanks U-Haul Broward!

Theresa S. | Overall Experience |
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Staff was very helpful

FELIPA G. | First Impressions |
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Customer did not leave a comment.

Adolfo C. | First Impressions |
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Well spoken personnel and great attitude.

Jennifer J. | Overall Experience |
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Customer did not leave a comment.

ALEX B. | Overall Experience |
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The unit was very small for all that money. I'm disappointed the door had problem from day one. They replaced the doors before I removed my stuff and I found a lamp shade of mine very dirty. Never using your storage facility again.

betty t. | First Impressions |
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Customer did not leave a comment.

Benny E. | Overall Experience |
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Customer did not leave a comment.

Eddie C. | Overall Experience |
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Customer did not leave a comment.

Lady DI Design I. | Overall Experience |
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Customer did not leave a comment.

Brian G. | First Impressions |
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Customer did not leave a comment.

Luis L. | Overall Experience |
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Thank you for everything...

Caitlin M. | Overall Experience |
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Everything was fantastic except for the parking. The lot felt completely overfull with trucks and trailers and often it would be difficult to park or even pass through the lot.

Lady DI Design I. | First Impressions |
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A great experience as always.

Samantha P. | Overall Experience |
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The parking lot is way too crowded. I had a drive up unit that was always blocked by Uhual equipment. It was very difficult to maneuver through the parking lot, in order to load and unload- I had to keep moving my car to allow people by. For the month rental, I may have actually driven up to my unit a total of two times. It’s just way too crowded and inconvenient for a unit to be priced for almost $200 a month.

ISIAH M. | First Impressions |
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You're very helpful experience very friendly I give a 5 stars

Javaro M. | Overall Experience |
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The manager Mr Michael is great he always goes above and beyond for his customers.. He always goes above and beyond to resolve any issues to make it easier on the customers

Stafford S. | Overall Experience |
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I'm giving you a horrible review because of two employees there they did know how to do their job correctly as far as customer service it took me two and a half hours to get my truck because of them

Dywnette P. | First Impressions |
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My visit today, was EXCELLENT! Thank you Ms. Eddi, Ms. Leslie, Ms. Buffy and Mr. Deon (I really hope I have his correct name). ALL are BLESSINGS to the customers of this company.

Sandra M. | Overall Experience |
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One of the young ladies was very welcoming and not open to helping me the app to pick up my truck or even locate the truck.

Ricardo Costa S. | Overall Experience |
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everithing excellent

Daniel C. | Overall Experience |
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Super helpful, and nice Uhaul team at this Broward blvd location! Thank you for all your help!

Ian W. | First Impressions |
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Very helpful.

Hawathia P W. | Online Move In |
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Unit was clean but the free lock promised when renting online was not in the Unit and the person up front had no clue about the free lock offer.

Joseph O. | Overall Experience |
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Mikes whole staff were exceptional. Rob and his front counter staff did everything they could to help and make my time useful.

LaEtta L. | Overall Experience |
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Everyone was very friendly

Luis L. | First Impressions |
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Lovely and very professional people. It was a pleasure to do business with then.

Daniel C. | First Impressions |
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Great help with professional people! Thank you very much!

JOANEL F. | Overall Experience |
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Great service

Wendy G. | Overall Experience |
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I only have 2 less than positive comments: 1) It would have been nice if temps had been 76 or lower during the summer months. 2) Lights should stay on when customers are working in their unit.

Jennifer J. | First Impressions |
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None at this time

CLESHAI C. | First Impressions |
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The Customer service at this Uhaul location was Amazing. The Manager and the workers were very Nice, Helpful, & Careful. They were Great multitaskers & I highly recommend!!

jackson C. | Overall Experience |
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I truly recommend anyone to this location if you ever need U-haul... 2800 W Broward Blvd FORT LAUDERDALE,FL 33312

LaEtta L. | First Impressions |
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I did have to wait long

Tuesday P. | First Impressions |
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They were humble enough to let me explain my concerns first and they was not rude to me. That let me talk and they listen. And the problem that i thought i had was resolve. U-Haul is a great place .

SHANTELL C. | First Impressions |
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Omg , I was impressed because people figure uhaul is just to rent trailers , vans and trucks but the storage impressive. The staff listened and was so helpful

Fabio S. | First Impressions |
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Muy atentos y diligentes ademas de amables

Edna S. | First Impressions |
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Great service, staff friendly, no complaints.

NAILAH N. | Overall Experience |
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The light nearest my storage unit was activated by motion. When I would visit my storage to remove/add items, I would have to stop frequently to activate the light. A non-motion light could fix this.

charlotta m. | Overall Experience |
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did not know I had moved out????...where are my things..No one contact me about my things...

ANGELA L. | Overall Experience |
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I was paying for on-site parking for my trailer and was damaged on 3 occasions and still they have not taken responsibility for it in Ft. Lauderdale.

Derwin C. | First Impressions |
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simone simpson was my cashier and did everything in her power to make me feel comfortable and always choosing you guys as my primary storage or truck rental .

JIMMY B. | Overall Experience |
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It was 👍

Nicole L. | First Impressions |
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N/a

Pam S. | Overall Experience |
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The staff are excellent and very helpful! I would highly recommend this facility.

shirley s. | First Impressions |
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good move in experience

Crystal W. | First Impressions |
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The staff is efficient, professional and Michael the manager is EXCELLENT.

Cheryl W. | First Impressions |
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Always great

sharron w. | First Impressions |
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Everything was so smooth. Every person we interacted with was friendly and helpful. The storage unit was clean and easily accessible

Margot D. | First Impressions |
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👌😃

PETER F. | Overall Experience |
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Online Rescheduling for U-Box reservations need attention Program attention.

Lisa L. | Overall Experience |
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The staff at this location Broward Boulevard are amazing. They help you with everything that you need; they work with you with every issue that may arise as we all know some things don't go as planned

JULIUS S. | First Impressions |
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N/A

Taha Z. | Overall Experience |
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Super friendly!

Toni J. | Overall Experience |
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Very kind and helpful people but the process was not very efficient. Be patient and laugh at the chaios.

LECLERC G. | Overall Experience |
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Good service

Alphonso M. | First Impressions |
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very bad service, the manager was very rude to many of the customers. They showed me the wrong storage unit, and issued me the wrong uint. i put my lock on it and the cut it off without telling me.

LECLERC G. | First Impressions |
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Good service

Paul S. | Overall Experience |
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The customer service is extremely slow at this location with people in line waiting with sometimes only one representative to help.

Brendon A. | Overall Experience |
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The facility on Broward blvd was great. However, I rented a truck from the Hollywood blvd location and that was a bad experience. I was over charged and still haven't received money back yet.

Spencer H. | Overall Experience |
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Facilities are great-lousy customer service

raymond s. | Overall Experience |
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Thank you

Elsa P. | Overall Experience |
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The word “excellent “ is inaccurate when describing my OVERALL experience with this location, and your superb staff services!... The word I will use is: A W E S O M E.... AWESOMELY GREAT! Thanks :-)

may k. | Overall Experience |
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That was the worst experience I’ve ever had from picking up the truck in Clearwater to getting a storage moving out was horrible the staff one member was completely stoned and I’m sorry to say it I wa

Diones A. | Overall Experience |
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1. When I arrived, I had to wait 30 mins to access my UBox. 2. The store closed at 5pm and moved my Ubox without telling me, even after I tried to explain that the UHaul email stated I had until 6pm.

Ian B. | Overall Experience |
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This location was very efficient, friendly and knowledgeable. Mike was very easy to work with and helpful. I'd rate this place 5 stars any day. Made my life easy.

Cynthia B. | Overall Experience |
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The staff was so helpful, professional and polite.

Ronald L. | Overall Experience |
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Additional late fees were exaggerated

Robertson S. | Reservation |
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Great service assistant Manager and her staff.

Taffany G. | Overall Experience |
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Everything was great

Stephanie W. | Overall Experience |
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I'm annoyed and amazed at how frustrating my UHaul experience was. When I called to schedule my move, they could not locate my pods or account information. They cost me money and time I didn't have.

PETER F. | Overall Experience |
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I have been happy with my past rentals but as far the U-Box goes it could be better managed. For some reason the staff had issues with locating my U-Box each time i called to make some arrangement.

VANESSA P. | Reservation |
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Great customer service!

Jacquline B. | Overall Experience |
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U-Haul is too expensive truck rental is too expensive it's cheaper up north cost me too much money could not pay my bill at home because I had to pay almost $700 to get home from your truck and you di

ST LUKE B. | Overall Experience |
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Everything was professanlly kept with a friendly manner!

Veronica A. | Overall Experience |
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The faculty does not allow for prorated rent which is very discouraging.

Roger K. | Overall Experience |
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Thanks without the storage I don't know what I would have done.

Cristina G. | Reservation |
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My experience was EXCELLENT. The woman who helped me, Nikki Johnson, postponed her break (to get something to eat because she was starving) so that I didn’t have to wait in line. THAT IS TRUE SERVICE.

lupi g. | Reservation |
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Bad customer service I received when I called to book my truck

Brianna C. | Reservation |
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It was a rocky start but all I can say is Leslie at the Broward location was more then pleasant to work with!

TINA P. | Overall Experience |
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The staff was friendly and knowledgeable.

Joannie C. | Overall Experience |
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I have mixed comments - The staff was amazing - When emptying my unit I found that there were roaches everywhere. I had to get rid of most of my things including my bed, staff hugged me when I cried.

Teresa F. | Overall Experience |
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Gordon L. | Overall Experience |
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UHaul you ALL suck so bad! Worst experience ever!

Meagan N. | Overall Experience |
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All staff was very friendly and helpful. The facility was at capacity w/ reservations pending but they still found a way to accommodate our storage needs so that we could unload and return our trailer

leatheis r. | Overall Experience |
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I would recommend this facility

brandon M. | Overall Experience |
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This was by far one of the worst experiences of my life. My unit was robbed within 2 weeks. Then when I was trying to gather information the staff acted as if I was bothering them. So I reached out

sean s. | Overall Experience |
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I enjoyed using your equipment and storage unit and use you again in the near future

Michelle A. | Overall Experience |
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The people at this facility really got to know me and were super helpful whenever i needed anything. I've had HORRIBLE experiences at other facilities and this was is far above the rest.

No reviews have been submitted for this location.

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