Customer Reviews for U-Haul Moving & Storage at Byrne Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Byrne Rd

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Steven M. on

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Impeccably clean vehicle, genuinely kind staff, vehicle performed admirably and was comfortable, great value! Overwhelming positive experience!

Jeremy S. on

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I've rented from numerous locations in Ohio and Kentucky, and this location was, by far and away, the cleanest, nicest, best location ever. The owners were so nice and helpful, and the check-out and check-in procedures were painless. I would absolutely recommend this location to anyone and everyone.

RICK N. on

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Andrew T. on

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Philip B. on

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THOMAS B. on

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Good service

Alan G. on

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Alan L. on

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David J. on

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Thomas K. on

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Joann S. on

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Steve S. on

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marilyn t. on

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Staff at the facility was very helpful. they many sure my storage on few occasion

tom f. on

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Best customer service and help I’ve experienced in a long time. First class operation Even assisted w loading a huge piece of furniture. Explained everything thoroughly.

Lyle L. on

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Robert I. on

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EFFICENT AND FRIENDLY STAFF

Jarrod D. on

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Winton H. on

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Lisa G. on

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Nothing everything was perfect!!

Abedalgahir A. on

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The man who I tried to explain to him I forgot to put the goods on the goods and repaid her right to scream and my loneliness tried to help me with everything he had and didn't call

Lamar H. on

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I couldn't have had a better customer service experience as the one I had with a manager that really treated me professionally and personally as though I was not just a unit number. Thanka!

William B. on

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TIMOTHY J. G. on

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The staff and the owner were very friendly and helpful.

joseph r. on

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Was greated and treated great

joseph r. on

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latifah w. on

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Great customer service. And great people

Heather H. on

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Rita M. on

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Haley S. on

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Phillip B. on

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Jessica W. on

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All the staff here are friendly and helpful, and the equipment worked great - we will rent from here again!

Joshua B. on

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This review might be exaggerated, but, I assure you, it's not. The folks we met at Byrne Rd Uhaul were the nicest, kindest people ever. They went so far out of their way to help us, it was amazing!

Todd F. on

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Shannon S. on

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Of my many UHaul rental experiences, this store remains consistently the best. The people are friendly, ready, and helpful. I'd even add a few miles to my moving time in the future in order to work with this particular store.

Marilynn B. on

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KATHLEEN D. on

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William E. on

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The staff at the facility were very nice and very helpful. They made things easy and pleasant.

DIANE M. on

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shawna r. on

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JIm F. on

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DIANE M. on

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Robert F. on

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Ronda P. on

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TERRENCE S. on

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Service was excellent, friendly folks, great motorcycle trailer, flawless experience! The price for the motorcycle trailer that I rented was unbelievably reasonable! I couldn't think of thing that could have been done to improve.

john b. on

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The gentleman who helped us was excellent, It was a quick, easy transaction both coming and going!

Brent N. on

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dennis j. on

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Wanda S. on

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ann b. on

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The person working at this location was very nice and he made the pick up and return process very easy.

Jeff P. on

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Overall my renting experience was a positive one and the person who helped us with getting the trailer was very helpful..

kim p. on

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This Uhaul location has the friendliest staff in the world!!!! Customer service here is absolutely impeccable! I was treated like they would treat their own family members. I love this location and staff! Can't say enough about them! Thank you!!!!

john s. on

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Diane M. on

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Very friendly staff. They were very busy but took the time to greet everyone promptly and with a smile

Breann R. on

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I had a wonderful experience at this location! The employees were very friendly and thorough.

Ryan R. on

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Leslie H. on

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Nice clean, organized and was very helpful. Great customer service no waiting time.

Michael H. on

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Small parking lot with the trucks parked behind the parking spots. A little dicey getting out after drop off.

ZELEE P. on

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Dana M. on

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The gentleman helping us was friendly and made sure we were taken care of after initially having an issue with our online rental.

Donna R. on

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debbie m. on

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Fast and Friendly service.

Laura H. on

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Very friendly, great location. Affordable aND clean.

Pam R. on

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Met every one of my needs. Trucks were clean and well-maintained. The storage facility was spotless and easy to access. Customer service was top-notch. This business knows how to get repeat customers.

Johna R. on

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Everyone was friendly we spoke with. They worked with us on our situation. Our unit was rented when we got there but that was quickly taken care off. Thank you!

Beth S. on

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The agents who assisted me n Lancaster and Toledo made my move as pleasant as moving can be!

Kim C. on

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More than helpful. Very clean storage unit. Wonderful staff.

SANDRA B. on

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Jesse M. on

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Staff is very professional and go out of their way to help the customers. I got a great experience. Highly recommend the Byrne Rd Uhaul. Thanks

Theresa T. on

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Excellent staff with service that exceeded my expectations!!! Keep up the good work!

Jenny Z. on

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The manager and all staff were so friendly and accommodating. They really care about the people they rent their space to. I felt so comfortable and welcomed. I had a great experience.

brandy w. on

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I always have a positive experience with the Uhal staff on Byrne Road.

Mike L. on

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Very friendly & accommodating!! Would use services again in heartbeat!