Customer Reviews for U-Haul Moving & Storage at Clark Ave

3393 reviews

6000 Clark Ave   Cleveland, OH 44102
(@ Train Ave)

(216) 631-7402

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(216) 631-7402

6000 Clark Ave
Cleveland, OH 44102
(@ Train Ave)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Sultana B. 
Rating:
5.0

First time renting a trailer and have to say it was a great experience. Super nice people at the Clark Ave location too!!

SCOTT G. 
Rating:
5.0

Everyone was wonderful & really helpful! I did receive the truck with only 1/4 a tank of gas & the system was down the whole day so i couldn't document it on the website.

ARCHIE S. 
Rating:
5.0

Customer did not leave a comment.

HECTOR F. 
Rating:
5.0

Customer did not leave a comment.

RICARDO L. 
Rating:
5.0

Completely Satisfied.

WILLIAM H. 
Rating:
4.0

Customer did not leave a comment.

ramgelis P. 
Rating:
4.0

Your mobile app is worthless, and added a lot of unneeded delays to the process from what we expected. Randy was able to help us get things cleared up quickly and efficiently.

Evan K. 
Rating:
5.0

Customer did not leave a comment.

Joseph m.  |  Overall Experience 
Rating:
5.0

Everyone at the 6000 Clark Avenue U-Haul has been helpful during my move in, move out and a truck rental. This includes Lisa, Abel, Brandon and Michael. Many thanks and keep up the good work!

Christopher J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luella B. 
Rating:
5.0

Location: 6000 Clark Avenue, Cleveland, OH Lisa, Abel and Brandon were very helpful at check out and check in of a 15' Truck I rented on 04/06/21. Lisa and others at this location have been very helpful then entire time I have rented two storage units at this location, one beginning August 2020 and the other beginning December 2020. Many thanks and keep up the good work!

CHRISTOPHER J. 
Rating:
5.0

Customer did not leave a comment.

William A.  |  Overall Experience 
Rating:
5.0

Jonathan was very helpful.

WILLIAM A. 
Rating:
5.0

Customer did not leave a comment.

JEREMIAH J. 
Rating:
5.0

The gentleman that helped me both days was top notch!

THOR P. 
Rating:
1.0

Customer did not leave a comment.

Deontae C. 
Rating:
5.0

Fantastic experience!!

CYNTHIA H. 
Rating:
3.0

Customer did not leave a comment.

Morteza E. 
Rating:
4.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

MICHAEL IS AMAZING, FRIENDLY. QUICK, PROFESSIONAL!

richard R. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
5.0

You have good workers and they treat you with kindness like part of the family. Clark u-haul I'll do business anytime I tell my friends and family about them.

MARTHA A. 
Rating:
4.0

Parking is almost non existant.

MICHAELWAYNE T. 
Rating:
5.0

Jose and Randy did an excellent job. They were both very professional and courteous. Excellent customer experience overall. Thank you very much I appreciate it.

ERIC N. 
Rating:
4.0

Customer did not leave a comment.

ALICIA D. 
Rating:
5.0

Customer did not leave a comment.

Todd B. 
Rating:
1.0

They charged me for miles I never drove. Said I drove 100 miles when I drove 40. Then charged me extra money. U-haul is money hungry when they shouldn't be

TABITHA M. 
Rating:
5.0

Customer did not leave a comment.

julie f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane Z. 
Rating:
5.0

Randy was quick and efficient.

Andrew L. 
Rating:
5.0

Customer did not leave a comment.

Jarrad C. 
Rating:
5.0

Customer did not leave a comment.

Henry S. 
Rating:
1.0

Customer did not leave a comment.

Josieanette P.  |  Overall Experience 
Rating:
2.0

Truck wouldn't change gears and catch speed had to wait for almost an hour to switch trucks out ...they so try their hardest there

JESSICA C. 
Rating:
5.0

Nothing

JOHN K. 
Rating:
1.0

I PAID MY STORAGE , RENTED A TRUCK AND WHEN I WENT TO PICK UP MY STUFF , IT STILL HAD THE PAD LOCK ON

JOSIEANETTE P. 
Rating:
5.0

thx again

arthur K. 
Rating:
3.0

The inside of the cab was filthy and the storage enclosure had broken glass in the unit. I am still waiting on someone from this facility to call me to discuss the condition of the unit. I would like to be compensated for the condition of the unit.

CRAIG K. 
Rating:
1.0

They gave me the worst truck they had, it had the oil and wrench lights on. The truck wouldn't go more than 35 mph and I didn't get any of the equipment I ordered. I will not be bringing any more of my business to this location.

Tremaine C. 
Rating:
5.0

Customer did not leave a comment.

Matthew D. 
Rating:
5.0

Customer did not leave a comment.

Beverly M. 
Rating:
5.0

Customer did not leave a comment.

Diana S. 
Rating:
5.0

Big shout out to Keith phillips hope I got his name right he helped a lot very satisfied!!

TREASURE G. 
Rating:
5.0

Randy and Keith helped me out and were great. Awesome customer service from these 2 gentlemen.

CHRISTINA R. 
Rating:
5.0

Customer did not leave a comment.

Kevin Q. 
Rating:
5.0

Customer did not leave a comment.

jonathan A. 
Rating:
3.0

Above everything else the staff was excellent

LONNIE W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Dieu K. 
Rating:
5.0

Customer did not leave a comment.

Kevin T.  |  Overall Experience 
Rating:
4.0

Don't know the name of the U-Haul employee that helped us (#19 possibly?) He went above and beyond to help us. We had to reschedule from 02/15 to 02/17 due to weather, in the process our order was inadvertently changed from a one-way rental to a round-trip, which would've required an additional fee to drop off our trailer at this location. Your employee, with some extra effort was able to get the drop off fee (that we certainly weren't anticipating) removed. We are very grateful for his dedication to customer service, though he also was not wearing a mask.

Paul M. 
Rating:
5.0

good service.

Pedro L. 
Rating:
5.0

Customer did not leave a comment.

KEITH M. 
Rating:
3.0

Allowing motorcycle trailers to be used one way would be nice.

IAN S. 
Rating:
5.0

She was very polite.

VIRGINIA B. 
Rating:
5.0

Great

KARRON B. 
Rating:
5.0

Michael was very helpful. Friendly, professional, and courteous.

Luc K. 
Rating:
4.0

Customer did not leave a comment.

Issa S. 
Rating:
5.0

Customer did not leave a comment.

Donna G. 
Rating:
5.0

All the workers who worked there on Sunday really was pleasant to me , I would recommend everyone who needs a storage unit to go there .

Nancy C. 
Rating:
5.0

We were helped by a man named Randy Mcmillon. He helped us measure the trailer to make sure it was the right size, hook it up to our truck and provided great customer service overall. Very please with the experience.

Nancy W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
1.0

Waiting time accurate gas level and mileage Better customer service Hire people that care.

TERRANCE M. 
Rating:
5.0

Very good services

marco C. 
Rating:
5.0

Johnathan was a great help!

Anna G. 
Rating:
5.0

Randy, did a great job. Really helpful and fast.

STEVEN F. 
Rating:
2.0

Customer did not leave a comment.

Jessica S. 
Rating:
5.0

Very helpful, friendly, all around good experience

Tonya D. 
Rating:
5.0

Have a price for used trucks for sale

OTIES J. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

AVIONNE R. 
Rating:
5.0

Customer did not leave a comment.

Marcel G. 
Rating:
5.0

Customer did not leave a comment.

PAUL R. 
Rating:
5.0

they were very accommodating with location and hour changes

ROY S. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY M. 
Rating:
5.0

Customer did not leave a comment.

Sarah H. 
Rating:
5.0

Customer did not leave a comment.

Chad K. 
Rating:
5.0

The employee(Randy)) that helped me with my pick up, was excellent!!! Actually he went above and beyond to help me with my equipment pick up. Double checked everything thoroughly and added what was needed to make everything safe. Not often do you get the attention to all the details that he practiced. Then when i returned the equipment, he was not clocked in, and helped me with a speedy check in, this guy is definitely devoted to customer service with a great attitude! I dont usually survey, but had to for this guy!!!

william F. 
Rating:
5.0

Customer did not leave a comment.

JOANN T. 
Rating:
5.0

They were courteous and kind and helpful

Marcel G. 
Rating:
5.0

Customer did not leave a comment.

Victoria M. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
4.0

Check in was fast and simple on line. Hassle free no hidden charges. Staff was great 👍. Check in and checkout.

Harry S. 
Rating:
5.0

Customer did not leave a comment.

Jeff F. 
Rating:
5.0

None, you guy do a good job.

WAYNE P. 
Rating:
5.0

Randy was extremely professional and courteous.

ALISON C. 
Rating:
5.0

Great service from Keith and Lisa

brian B. 
Rating:
5.0

The service was excellent. Keep up the good work.

Constance P. 
Rating:
5.0

N/a

Carlos M. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RACHAEL R. 
Rating:
5.0

The staff was attentive, friendly, helpful and courteous.

Timothy K. 
Rating:
3.0

Customer did not leave a comment.

Ramonia G. 
Rating:
5.0

Customer did not leave a comment.

ryan stuart p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRANDON C. 
Rating:
3.0

Worst uhaul experience! I definitely did not feel safe this time around due to the condition of the truck. The driver side door was marked with an X as damaged from a prior rental. Well just a heads up that door doesn't close properly!! I was driving and it was telling me my door was open. Which was clearly due to the prior damage it had. Also the truck needs an oil change. It was saying less than 10% oil life left. We had a hard time starting the truck after we loaded it up. That was nerve recking. when a car/truck needs an oil change badly like that it burns more gasoline. So that's frustrating considering this truck was a hog with the gas. So better upkeep would have been appreciated. One last thing with covid you think the truck would be wiped down better. It was dirty and dusty on the dash board, console, and cup holder area. Which makes me believe the truck was not even sanitized before I got in it. This experience makes me not want to use uhaul anymore for my future needs. I want to feel safe when driving. The only good thing about the experience was that the employees were friendly. Please fix and maintain your uhauls better.

Breanna B. 
Rating:
5.0

Customer did not leave a comment.

NANETTE H.  |  Overall Experience 
Rating:
3.0

The trucks are in poor condition and need service also the app doesn't work with my phone for sell pickup 24/7 truck share. My location was on and permission was granted to the app but not working. The fuel and mileage were wrong but corrected by the staff. My truck was switched out because of low fuel and mis calculated fuel. You need to give customers a full tank not barely enough to leave the facility. Miles must be correct cause you're cheating your customers if it's not. Someone needs to go through everything and the vehicles and service them and correct all of the miles and fuel reports. Com'on guys your slacking! Otherwise, my team member was amazing. He deserves 5 stars for having to deal with all of these issues.

Eugene P. 
Rating:
4.0

The employees I dealt with provided great customer service and I had no issues with my unit.

Jason S.  |  Overall Experience 
Rating:
5.0

Highly and extremely always helpful, i give it a 5 🌟

marisol d.  |  Overall Experience 
Rating:
5.0

Jonathan checked us in and he was friendly and efficient.

ERIN F. 
Rating:
5.0

Great work

Gregory W.  |  Overall Experience 
Rating:
3.0

Long story short I got to the facility around 6:20ish(pm)It was closed. Then 30-40 mins later and calling the number on the box that no one answered, I finally figured out how to get in cause it wasn’t explained throughly.. Then after finding my unit it was locked.. tried calling no answer.. I was tired so I seen the storage directly across was available so I used it.. then leaving the alarm went off and I couldn’t sign out. It was a horrible experience. The manager didn’t do enuff for my time and experience.. jus brushed it off and told them to rewrite my paperwork, and cut the lock off.. But the rest of the staff was great.

G H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTHONYTYRONE A. 
Rating:
5.0

Customer did not leave a comment.

Graylyn H. 
Rating:
5.0

Customer did not leave a comment.

Annie H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

edward M. 
Rating:
3.0

Customer did not leave a comment.

pamela s.  |  Overall Experience 
Rating:
4.0

Everyone was very helpful!

pamela c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Madison S. 
Rating:
5.0

Keith was attentive and hospitable. Did great job. Day crew Mon. thru Fri. superb as usual.

Anthony S. 
Rating:
5.0

At first i got charged with gas than i called and thr manager called back and said she will call me back. I thought sge wouldn't but she did and let me know that when updating gas it didnt get saved but she gave me the credit. I used to manage a hertz rental car so i really appreciate the professionalism that she had thank you

joshua B. 
Rating:
5.0

Both Randy and Keith made this experience fantastic. They are professional, polite, and friendly. I would highly recommend this location and I will exclusively be using this location in the future.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

Trey A. 
Rating:
5.0

Customer did not leave a comment.

JOSE C. 
Rating:
5.0

This is the best managed uhaul. Great hours & staff!

Lisa K. 
Rating:
5.0

Customer did not leave a comment.

james S. 
Rating:
4.0

Customer did not leave a comment.

eboni t.  |  Overall Experience 
Rating:
5.0

Keep up the good work. U-haul needs to add a rewards card to its agenda for recurring clients.

Jacqueline G.  |  First Impressions 
Rating:
5.0

April sarges is very professional and polite. Extremely courteous to customers and is loved by the staff. A real asset to uhaul.

joseph g.  |  First Impressions 
Rating:
5.0

I came here from the uhaul storage on brookpark and Tiedeman in Parma. The staff was so disrespectful I almost chose a completely different company but the staff and mgr at the Clark location was so polite and helpful I wanted to tip them but they refused.

Alphonse D.  |  First Impressions 
Rating:
5.0

Very helpful ..... the GM Responded to my phone call after hours to get me started.

Derek L.  |  First Impressions 
Rating:
5.0

Very clean was able to to get in and out with no problem no matter what time and the staff was excellent very professional..I would use you for my storage in the future.

verna e.  |  Overall Experience 
Rating:
5.0

Randy was very nice and helpful. This location has employees everywhere so there is always someone near that can help.

Ramona L.  |  Online Move In 
Rating:
5.0

When can I get a month free?

WYNETTE L. S.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

pamela s.  |  First Impressions 
Rating:
4.0

I had a good experience keeping my belongings here, the unit was clean, secure, and easy to access. My only complaint would be that the elevator is quite old and slow and there is only one so if multiple people are there at the same time it takes a pretty long time to get your things in/out.

Julie H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CLAIRE B.  |  Overall Experience 
Rating:
5.0

Can’t remember the guys names from when we checked out but all Very helpful and great experience.

Kim S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jess L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

COLIN F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shontia d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hana W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAY P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joan c.  |  First Impressions 
Rating:
5.0

Very well maintained. Cleanest facility i have seen.

PAUL M V.  |  First Impressions 
Rating:
5.0

April was pleasant and very helpful.

virginia a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

amber t.  |  First Impressions 
Rating:
4.0

IS A GOOD SERVICE BUT PARKING IS SO LIMITED OR NOTHING.

manuel g.  |  First Impressions 
Rating:
5.0

Great people. Helpful and polite.

Pedro A.  |  Overall Experience 
Rating:
5.0

The manager is a fantastic lady and the staff was very helpful. I’m planing on moving in two or so years. Whenever the case, I’ll be calling on the Clark store to get me all the way together.

ALLEN B.  |  First Impressions 
Rating:
5.0

Ms.April and her crew members went above and beyond for me during the whole process the store always smells good freshly mopped workers always helping customers to make sure they understand all rules if I every have to move or need a storage I will recommend them.

teana M.  |  Overall Experience 
Rating:
1.0

Representative that checked in me in was friendly however after check in , the person who was assigned to give truck to me never did , had me waiting for truck , he left truck running for over 10 mins at side parking and I had to go in to ask for truck . I called in 30 mins before truck was due to be returned stating I was going to be late to return even though I was on premises storing my things and at time of return was 15 minutes late was never told by anyone that I was going to be charged a 2nd day charge rental. The rep was rude and stated come back or call 800 number because supervisor was not there and she couldn’t do anything about it ....not friendly or apologetic just brushed me off

ana g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kamarin M.  |  Overall Experience 
Rating:
5.0

They. Didn't. Tell. About. 24. Hour. Access. Untill. I could. Not. Get. In

Victoria C.  |  Overall Experience 
Rating:
5.0

The fact that when you rent a storage unit and move out you don’t get your money back for the part of the month you didn’t use is a complete crock of poop. But that is on Corporate U-haul. Everyone at the facility is amazing. But because of that one issue, I can’t recommend this company to others for storage. Fudging numbers like that shows that the company isn’t stable enough to rely on and I wouldn’t want a friend to have something in storage when the company goes under.

Abigail W.  |  Overall Experience 
Rating:
1.0

I WAS NOT informed that my unit would be 6 ft above the ground and I would have to carry my heavy stuff up stairs. The unit DID NOT have an included lock like the website said so I was forced to buy one. Overall an awful experience this will be my last year using uhaul.

Jason F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kamarin M.  |  First Impressions 
Rating:
5.0

Randy the employee thar helped us was nice and very helpful

meghan a.  |  First Impressions 
Rating:
5.0

Wonder helpful staff!

Thea H.  |  First Impressions 
Rating:
5.0

April went above and beyond to help whenever I needed it & the staff was so helpful and understanding to my needs when I moved out. I'll always use the Clark location for my moving needs.

jeanette p.  |  Overall Experience 
Rating:
5.0

My experience with U Haul was Excellent. Thank you.

EVELYN C.  |  First Impressions 
Rating:
5.0

The workers were very helpful. The maintenance lady was really sweet and helpful as well.

mareen e.  |  First Impressions 
Rating:
5.0

All friendly personal very clean facility.. I would recomment it highly.. Sincerely, GLORIA RODRIGUEZ..

gloria r.  |  Overall Experience 
Rating:
5.0

Manager is excellent

theresa f.  |  Overall Experience 
Rating:
5.0

Great PR service!!! Thank you so very much!

GAIL M.  |  Overall Experience 
Rating:
4.0

The only negative was the inability to use the loading doors after 7pm. I work long hours and that made it a bit difficult to deal with. Otherwise, it was great.

Kristen K.  |  Overall Experience 
Rating:
5.0

April is awsome

angela p.  |  Overall Experience 
Rating:
4.0

Thank you for keeping my mother's items safe and secure. I truly appreciate not having to worry about the security and acess at all times. The staff was always attentive to any needs or concerns.

PATRICIA R.  |  Overall Experience 
Rating:
5.0

I never had any problems at this facility and the staff is very helpful and friendly. The manager April is great and works with you whenever you have problems...

chris n.  |  Overall Experience 
Rating:
2.0

Im going to place some stuff on my self storage and I can’t do it because they have 4 trucks on the front doors of the garage. Plus I need to bring back the truck on the next day at 10am.

Yahaira R.  |  First Impressions 
Rating:
4.0

Thank you

Maureen C.  |  Overall Experience 
Rating:
5.0

April and her staff were awesome, very helpful and very attentive.

DUANE E.  |  Overall Experience 
Rating:
5.0

This Uhaul site was the 3rd storage facility we have used to store college stuff. It was by far the cleanest, safest and most professionally run. A great value.

Jeanne T.  |  Overall Experience 
Rating:
3.0

Need improvements in communicating certain items.

Evelyn O.  |  First Impressions 
Rating:
3.0

Service was excellent place was really clean just infested in roaches.

Denise V.  |  Overall Experience 
Rating:
1.0

Horrible service waiting out side for 3h just to get in are 24/7 storage had to play phone tag because no could find the manager. On top of that all the help numbers on the vans n store were wrong

Jennifer V.  |  First Impressions 
Rating:
5.0

I truly appreciated that on my final moving day out of storage being very hot, and humid. Uhaul offered refreshments, What a nice and kind gesture.

greta l.  |  Overall Experience 
Rating:
4.0

long time renter

RAYMOND B.  |  Overall Experience 
Rating:
4.0

The staff was very courteous and efficient. The facility was save and secure.

Evelyn O.  |  Overall Experience 
Rating:
5.0

Excellent service keep up the good work.

PATRICIA S.  |  Overall Experience 
Rating:
5.0

Very clean storage building, friendly staff!

Adina S.  |  Overall Experience 
Rating:
5.0

Will use again

eric o.  |  Overall Experience 
Rating:
1.0

Staff at front desk was terrible...try and connect with them by phone and good luck...ask questions and good luck getting answers...would never use them again.

R.T.A. B.  |  Overall Experience 
Rating:
4.0

Everything was great until my move out day, there was a woman with glasses who was just really upset and took it out on the customers including me. She was no help.

Shileyla R.  |  Overall Experience 
Rating:
5.0

Good

Brenda R.  |  First Impressions 
Rating:
5.0

very very nice staff

Toni j.  |  First Impressions 
Rating:
5.0

The boss there was very professional and warm. I appreciate that. Makes me want to keep my business at that place. All your workers there are the same. Great job and thanks. It's refreshing.

JOCELYN M.  |  First Impressions 
Rating:
1.0

Uhaul made promises that were not kept. The place was always dirty and crowded with the slowest elevator in the entire world that took so much time to move it was ridiculous. Very Rude Staff

Gordon M.  |  Overall Experience 
Rating:
5.0

I would really like to thank Keith and Joe for their assistance they did an amazing job.

Tiera R.  |  First Impressions 
Rating:
1.0

Store clerk was unpleasant. Storage manager was beyond helpful, amazing and kind but whoever the gal in charge of inspecting and receiving the truck was, needs to revise her approach to csr.

ysidro e.  |  First Impressions 
Rating:
3.0

for this site it was very hard to speak with an actual employee that worked there. We always had to leave a message and never got a return call.

marian m.  |  Overall Experience 
Rating:
5.0

I didn't have 24hours access to the facility .that was the only problem that I had other them that everything was good.

Daisy G.  |  Overall Experience 
Rating:
5.0

The sale person's in the building were great and helpful.

Daniel C.  |  First Impressions 
Rating:
1.0

They were rude & disrespectful. Didn't have much knowledge about storage space, elevator size or even tell us to reserve the elevator for loading or unloading. It's not convenient at all.

Heather D.  |  Overall Experience 
Rating:
5.0

Friendly staff...always clean..

ANGELIQUE F.  |  Overall Experience 
Rating:
5.0

April was extremely knowledgeable and helpful.

David H.  |  First Impressions 
Rating:
1.0

The manager Zilda was awful and they sold my personal belongings for 50 dollars no I would never deal with this place again.🤬🤬🤬🤬🤬

sha'ron w.  |  Overall Experience 
Rating:
5.0

The Customer service is awesome!! Service Reps are very helpful and kind I recommend Clark uhaul to all my family and friends, The Service is Great👍

Janice C.  |  Overall Experience 
Rating:
2.0

The team workers were very respectful. My problem is the manager, she is so disrespectful & rude. I can not wait to get my spot in December so I will not have to deal with her.

Kayla S.  |  Reservation 
Rating:
5.0

Thank you for your time and help

Donna A.  |  Overall Experience 
Rating:
1.0

The manger had a nasty attitude and would not let me put some things in the Re use center

ariel h.  |  Overall Experience 
Rating:
5.0

Employees are always nice and very helpful.

stacy e.  |  Overall Experience 
Rating:
5.0

Very professional and helpful. Unlike some companies the manager helped me to remember a discount I was entitled to, thanks!!

Jerry W.  |  Overall Experience 
Rating:
1.0

By far the worst ever. My whole moving experience was a complete mess. Anything that could have went wrong, definitely went wrong.

Daniellle Y.  |  Reservation 
Rating:
5.0

Rented several units at the facility, we had a 4 bedroom house. The facility was very clean and secure. Julie, Gilda and staff were very helpful and attentive. I highly recommend. Clark Ave UHaul

JOHN M.  |  Overall Experience 
Rating:
5.0

This is the 3rd year we have stored college stuff for the summer ( all different locations)and this u-haul facility was the most organized, cleanest, safest we encountered. We definitely will return.

Jeanne T.  |  Overall Experience 
Rating:
4.0

I NEVER GOT MY RECIEPT PLEASE EMAIL IT TO ME ASAP receipt taken on 06/15/2018. The receipt number is 216933.

ANGELA VERNEL B.  |  Overall Experience 
Rating:
5.0

This was one of the best place I loved everything about it, please keep up the great job

CAROLYN W.  |  Overall Experience 
Rating:
3.0

Price increases were ridiculous. After you stopped emailing me payment notices, I called asked you to wait two days to resubmit payment, agent said sure, then bounced my account...total was 260$ craz

CARL D.  |  Overall Experience 
Rating:
1.0

I cancelled this a week ago, I expect a refund if I have been charged.

Ryan G.  |  Reservation 
Rating:
4.0

Good, I would use them again. I had got an apt so if I do not like the apt I will get another storage unit with U-Haul on Clark. April was the best, her customer service was great!

lizzie h.  |  Overall Experience 
Rating:
5.0

All of my expectations were met.

Jerry W.  |  Reservation 
Rating:
1.0

No managers were ever there.. they took and extra 40$ off my card & whn I tried to rectify it., there was no manager there to help. The staff have no close Wht to do and I wuld NEVER EVER go back!!!

Jemila M.  |  Overall Experience 
Rating:
1.0

Terrible service

Ramona B.  |  Reservation 
Rating:
5.0

Nice place and friendly staff!

yolanda b.  |  Overall Experience 
Rating:
5.0

Staff there is professional

hang n.  |  Overall Experience 
Rating:
5.0

I’ve always rent from here and never had an issue. The staff is always nice!

cheyla c.  |  Overall Experience 
Rating:
5.0

Very good service overall.

ronique v.  |  Overall Experience 
Rating:
5.0

Well managed location. Staff always helpful. Clean, safe, and secure. I would use this location again.

MARK F.  |  Overall Experience 
Rating:
5.0

My time with U-Haul Clark Cleveland facility amazing the staff exceptional! I would highly recommend. Thank you so much for your service. Donna Wimberly

DONNA W.  |  Overall Experience 
Rating:
5.0

Outstanding Service

john m.  |  Overall Experience 
No reviews have been submitted for this location.

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