Customer Reviews for U-Haul Moving & Storage at Fall River at I-195

939 reviews

110 Lewiston St   Fall River, MA 02721
(1/4 mile east of Stop and Shop at corner of Plymouth Ave and Rodman St)

(508) 676-7779

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(508) 676-7779

110 Lewiston St
Fall River, MA 02721
(1/4 mile east of Stop and Shop at corner of Plymouth Ave and Rodman St)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kira C. 
Rating:
1.0

4 confirmations for my rental over the course of 8 days, to include confirming 45 mins before arrival. I arrive, and no truck. Sent 30 mins in the opposite direction to get an available truck. So do the math. I did get a truck, although the impact to several other people's schedule that was built around this rental time and location, was a bit disruptive. When I opened the back of the truck, there was a red, sticky syrup spilled on the floor. Not the ideal conditions for putting things in.

Jason L. 
Rating:
5.0

Customer did not leave a comment.

Joselyn M. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
1.0

Had a reservation for a storage unit. When I got there I was told it didn't exist even after I showed confirmation number.....never use U-Haul...EVER!!

Douglas D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HELEN V.  |  First Impressions 
Rating:
3.0

Renting it was fine. Returning it was a disaster. The store was wide open at 2:00 PM but empty-no one was there at all to accept it. I tried to call but got a runaround about using the night drop off, but there was no night keys box and my phone won't do location sharing, so I just put the key on the office chair and left.

Chris Y. 
Rating:
5.0

Customer did not leave a comment.

Sandra R.  |  Overall Experience 
Rating:
1.0

Horrible place. Over charge , charge you fees that are absolutely ridiculous. Argue about gas levels even when you have pictures to prove your right. Worst place ever!

NICOLE B. 
Rating:
5.0

Customer did not leave a comment.

Joselyn M. 
Rating:
4.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

RITA T.  |  First Impressions 
Rating:
1.0

I have been with haul for 3 yrs an never missed a payment when they went up on the storage amount never complained when I moved out you would think they would have the decency to prorate I wasn’t expecting all the amount back it was a wk an a day into the month but be kind an say yes we can do something instead the manger said no I haul don’t do that so no I will not recommend anyone to use the one on Lewiston st

Ann Marie R.  |  Overall Experience 
Rating:
5.0

John Heywood went above and beyond to help us when we rented a UBOX and a list of errors transpired. It was delivered to the wrong facility on the wrong date. John was not familiar with UBOXES but searched until that problem was solved. Again, there was a problem with the destination and John made sure that the right people were contacted to rectify the situation. Each time assuring us that it would be taken care of which relieved us of worry. John exemplifies quality customer service. UHAUL should be proud to have him as a team member,

Joesph G.  |  Overall Experience 
Rating:
5.0

Nothing Clerk was very helpful and my rental was quick and easy

Sharon B. 
Rating:
5.0

Customer did not leave a comment.

natalie G. 
Rating:
5.0

Customer did not leave a comment.

Ashley M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith R. 
Rating:
3.0

So the location was… interesting but the manager was fabulous.

Shane C. 
Rating:
3.0

Customer did not leave a comment.

Neil A. 
Rating:
5.0

Costumers service it’s the best John,Trisha and Greg are awesome They work hard to make my needs trucks are very clean storage very clean very polite very respectful I’m nothing but good for them

Linda R.  |  First Impressions 
Rating:
5.0

I really like the employees they help you with everything to the end, Excellent service.

JOHNNY A. 
Rating:
4.0

General Manager and Clerk were very helpful and responsive.

Randall S. 
Rating:
3.0

for the first few months of my storage time the elevator was not in operation. i had to wait til it was back up and running before emptying my unit fully. i had emptied some things but had to wait for the bulk of it to be moved out due to elevator being shut down. i did show up last weekend to move stuff out but the gate would not open as the key pad would not function.

April S.  |  Overall Experience 
Rating:
3.0

Your reservation process sucks. I reserved a truck and when I needed it you didn't have what I needed.

KARL P. 
Rating:
5.0

Customer did not leave a comment.

Keith R. 
Rating:
5.0

John Haywood hands down best thing to happen to 081

TANISHA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david T. 
Rating:
5.0

Please understand that the experience had here was at first horrendous. Manager telling his employee not to call us because the truck we reserved was not usable. Instead I wasted time to go and be told by the poor employee Gregory. Gregory was a savior he was willing to go above and beyond to make sure we got some type of truck. His customer service skills should be commended. Thank you Gregory for your help and awesomeness

Ashlee H. 
Rating:
5.0

Customer did not leave a comment.

ERIC L. 
Rating:
5.0

Better parking lot

George D. 
Rating:
5.0

Fast Friendly great customer service

Joshua M.  |  First Impressions 
Rating:
5.0

Great people fast and excellent service always have what you need.

Carlos F. 
Rating:
5.0

John and Tenisha are very helpful and extremely kind. I appreciate their customer service as well as their assistance!

Zuleyma B.  |  First Impressions 
Rating:
5.0

Took a minute but the hour process was smooth

Patrick D. 
Rating:
5.0

Staff was polite and helpful. Would recommend this location

Giacomo M. 
Rating:
5.0

Customer did not leave a comment.

ERIC L.  |  First Impressions 
Rating:
5.0

The only thing was I kept the truck 6 extra days however I got charged for 7 days

Mohammadreza M. 
Rating:
5.0

Easy money!!

Marcus J. 
Rating:
5.0

You young man who helped me rent the trailer was clean cut, polite, and professional, And the woman who received the rented trailer on return was also extremely polite and professional. Over all, excellent staff experience.

eric B. 
Rating:
5.0

The whole experience was very satisfying. I returned the trailer on Sunday within minutes of closing. The lady I spoke with was very accommodating and patient. She and the people I worked with in picking up the trailer were exceptionally pleasant and organized

EDWARD H. 
Rating:
5.0

Customer did not leave a comment.

Andre A. 
Rating:
5.0

The truck that I was given leaked. There was one minor rain storm which shouldn't have been a problem and all of my belongings got soaked. This was a serious problem. It has nothing to do with one location but I would like to be contacted about it.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

Shana M.  |  Overall Experience 
Rating:
5.0

Great customer service. We rented a truck and a van from this location. The manager was completely accommodating when we needed to make, reschedule and extend rental arrangements at the last minute. The staff was friendly and attentive. We found this to be a reliable location for Uhaul rentals.

LaVerne R. 
Rating:
5.0

Customer did not leave a comment.

milton C. 
Rating:
2.0

Is one of the best locations so far in New England Greg is a great customer service person he's one of my favorites thank you so much for assisting with all my needs

Linda R. 
Rating:
5.0

Very nicest spot

Debra R.  |  Online Move In 
Rating:
5.0

Both Lewiston and Pleasant Street Associates were amazing. I was impressed by their help of getting me a box truck to rent.

linda C. 
Rating:
5.0

John Heywood is the best. So polite and helpful. Acknowledged all the customers as they came in.

George H. 
Rating:
5.0

Customer did not leave a comment.

CHRIS G. 
Rating:
5.0

Customer did not leave a comment.

WALTER M. 
Rating:
5.0

Customer did not leave a comment.

Jose C. 
Rating:
5.0

Customer did not leave a comment.

chris M. 
Rating:
5.0

Customer did not leave a comment.

Gerald M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justin H. 
Rating:
5.0

Customer did not leave a comment.

Erin C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nichole B. 
Rating:
2.0

Could never contact local office by phone , storage was ended by William Rice on 03/25/2022 . And I continue to receive bills for this unit

William R.  |  Overall Experience 
Rating:
5.0

The gentleman that help me was very pleasant and helpful..

KAYLA V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

millisson B. 
Rating:
5.0

Customer did not leave a comment.

Pedro V. 
Rating:
5.0

Not to rent a vehicle with gas less than 1/4 of a tank.

franisco S. 
Rating:
4.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Nothing every thing was great

Joyce G. 
Rating:
5.0

First time in ten years renting a Uhaul. Love the tech and simplicity.

Erol F. 
Rating:
5.0

Outstanding Experience !!! Fast in and out !!! Was able to complete my task within the day!!! Thank you to the staff for all there help in making it happen smoothly and very productive!!!

RICHARD B. 
Rating:
4.0

Great staff, smart and quick

brian D. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
3.0

I couldn't use the buy back from the boxes cause I lost the receipt with the move and had to just throw them out at uhaul and couldn't get my money back which was a wate

William R. 
Rating:
5.0

Manager very helpful, have used many different locations and this was the best by far.

mark P. 
Rating:
5.0

My experience was great, the customer service was awesome and very helpful. I appreciate it so much.

Christina K. 
Rating:
4.0

Tire kept needing air should have been replaced

Victor D. 
Rating:
5.0

Customer did not leave a comment.

Brenda M. 
Rating:
5.0

Nothing, everything went smoothly for the pick up

dianna R. 
Rating:
5.0

I've rented from u haul in the past, pleasant Street location Fall river, which I thought was pretty good but no comparison to the service I received at Lewiston Street Fall River, especially from such a young gentleman, he was very polite and professional and I'll continue to use this location for anyone if my moves or recommending it to anyone else, thank you for your help and professionalism

daniel B. 
Rating:
4.0

Customer did not leave a comment.

Sabrina L. 
Rating:
5.0

Customer did not leave a comment.

franisco S. 
Rating:
5.0

dude working was really nice and helpful and prompt.

William M. 
Rating:
5.0

I have to say the girl that waited on me did everything she could to help me get a storage unit and fulfill my needs for a storage unit very good experience Very polite and knowledgeable I really appreciated her help!

kimberly d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Guillermo H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ann r.  |  Overall Experience 
Rating:
1.0

Service was very awful

Paulo C. 
Rating:
5.0

Customer did not leave a comment.

melissa S. 
Rating:
5.0

Customer did not leave a comment.

WILBETH R.  |  Overall Experience 
Rating:
5.0

Like always, excellent service, friendly staff and very attentive. That's why I always return.

HENRY T. 
Rating:
5.0

Customer did not leave a comment.

George C. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
4.0

Customer did not leave a comment.

Tara S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

amilcar F. 
Rating:
5.0

I was greeted by everyone working when I walked in and and the service was phenomenal

Donald W. 
Rating:
3.0

Rates was to expensive for me thank you.

Emanuel S.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Shawn P. 
Rating:
3.0

Customer did not leave a comment.

Katelynn M. 
Rating:
5.0

Customer did not leave a comment.

SARAH D. 
Rating:
4.0

The man working on the day we rented a truck was excellent. Very quick, polite, and informative. Best experience we've had with a U-Haul employee.

ADAM C. 
Rating:
5.0

Customer did not leave a comment.

KEITH R. 
Rating:
4.0

Customer did not leave a comment.

lisa l.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

James A S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
4.0

Staff was very helpful and courteous. Professionally run. Thanks

SCOTT G. 
Rating:
5.0

The truck wreaked of cigarettes, but they can't babysit bad customers. Invest in ozium bombs. They work great! And charge the bad customers for their leftover stinks!

KERRIE F. 
Rating:
5.0

Allen was a awsome help with all my moving needs. He went way above my expectations. Thank you, Michael Michaud.

MICHAEL M. 
Rating:
2.0

We rented from U-Haul for approximately 10 months we went there at least once a month and every time we went there the elevator was broken. We would call and it took a long time to get someone down sometimes to fix it. It was a big inconvenience as far as trying to remove stuff from our unit because we had to carry everything by hand. I would never rent from here again.

Melissa R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dilaury S.  |  Overall Experience 
Rating:
4.0

Have never had any problems or issues. Staff has always been friendly and helpful.

DANIEL T.  |  First Impressions 
Rating:
5.0

Nothing as far as I am concerned.

ANA A. 
Rating:
5.0

Great service all around

NICHOLAS E. 
Rating:
5.0

Customer did not leave a comment.

PEDRO B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMF P. 
Rating:
4.0

Customer did not leave a comment.

Sandra T. 
Rating:
5.0

Customer did not leave a comment.

ERIC R. 
Rating:
4.0

Customer did not leave a comment.

nancy s.  |  Overall Experience 
Rating:
5.0

Everything was great -- with one exception. The gas gauge on the van we rented did not function properly: it under-registered the amount of gas we put in the tank before returning the van -- until the van was actually on the road again, being driven. Then the gauge showed the tank was completely full, whereas back at the pump, when we turned the motor back on, the gauge showed only ½ a tank. As a result, we ended up putting 14 gallons in the van when we should have put 5 or 6 at the most -- our trip had only been 89 miles (on the highway!). We cannot help but suspect that UHaul has programmed its gas gauges to malfunction this way, although of course we have no proof. UHaul got a good 8 or 9 gallons of free fuel from us. The UHaul employee who handled our rental was great and we do not want this complaint to reflect poorly on him. We realize he was not empowered to do anything aobu it.

LILLIAN W. 
Rating:
3.0

Elevator was always not working

SCOTT F.  |  Overall Experience 
Rating:
4.0

Was told I would get a $50.00 credit because the rental reserved was not available when I arrived for pick up and I went with a smaller rental size. At drop off I stated this as well, the employee stated it would go on my card within minutes of the charge itself. This did not happen. I had to call and then was told it was not put in the system and I would have to wait for customer service to call and then they would have to do this. This could have been avoided by simply checking in the truck at the time of drop off and seeing that the credit was not in the system, BEFORE a charge was applied to the credit card. Leaves a very bad taste as how the transaction took place. Cheers

HAROLD M. 
Rating:
5.0

Customer did not leave a comment.

Judah G.  |  Overall Experience 
Rating:
2.0

Get the price right

GLORIE A. 
Rating:
3.0

Customer did not leave a comment.

WILLIAM CHARLES R. 
Rating:
3.0

Customer did not leave a comment.

LISA R.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Stacy H.  |  First Impressions 
Rating:
5.0

Absolutely nothing, keep up with the good attitude.

HENRIQUE B. 
Rating:
5.0

Customer did not leave a comment.

Antonio P. 
Rating:
5.0

Customer did not leave a comment.

HENRIQUE B. 
Rating:
5.0

The people who work there are awsome they helped get me the right size storage unit for my needs they all took the stress out of the big move i had to do im glad they were there to help i .thanx

Jaquelin C. 
Rating:
5.0

Customer did not leave a comment.

ERIC K. 
Rating:
5.0

UHaul was a great company to work with through a very difficult move.

Michael B. 
Rating:
1.0

I put fuel in the truck less then a quarter mile down the street to bring the truck back to the fuel level on the gauge they still charged me 17$ for four gallons of fuel which was completely wrong there was just over a half a tank of fuel when I picked the truck up I dropped it off with just over a half there's absolutely no way I should be charged for that

ASHLEY B. 
Rating:
4.0

Customer did not leave a comment.

Derrick S. 
Rating:
5.0

Staff was helpful and friendly. Overall great experience

JASON H. 
Rating:
5.0

Truck smelled of cigarette smoke.

KENNETH A. 
Rating:
4.0

Customer did not leave a comment.

ROSE L. 
Rating:
4.0

I'm not sure why I was asked for my passport/references/copy of my lease that was needed for my app enabled check-in. It added a considerable amount of time to it and I don't understand why it didn't let me know that I have to bring this stuff when I made the reservation.

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

MARIA R. 
Rating:
5.0

Sales associate was pleasant and knowledgeable.

ANTHONY A. 
Rating:
4.0

Customer did not leave a comment.

benjamin p.  |  First Impressions 
Rating:
5.0

Great storage facility and great people that work there I would recommend that place to anybody.

messias a.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BELINDA F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodrigo J.  |  First Impressions 
Rating:
5.0

I would like to compliment the young man that helped us set up our storage unit and helped us upgrade from the original one that we had reserved and showed is the model units to give is a better idea of the space ,he was really helpful

Stacy T.  |  First Impressions 
Rating:
5.0

excellent service, worth the extra money to have my belonging in a clean and safe place. Originally had a reservation with Public storage, but when I went to the place it was dirty and it had holds in the roof. Also, it was not is a safe neighbor and I was worried.

Cheryl G.  |  First Impressions 
Rating:
5.0

The staff were very pleasant to work with and helping me figure out what I needed.

Kimberly D.  |  First Impressions 
Rating:
3.0

Need more parking . You are not able to park your vehicle in the storage lot . They need to buy part of the parking lot across the street from the office , for customer parking, instead of having to park on the side streets.

Jeremiah C.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

DAVID C.  |  Overall Experience 
Rating:
2.0

Honestly the worst unit I have ever had due to one big headache I am sure the staff is aware of, the elevator. Besides that staff was helpful and polite only other concern I had was people walking in the faculty when I swiped my card that appeared homeless. I been homeless so nothing against that but for security I believe they should check in as well. The elevator is the biggest headache there though

Steven A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melinda M.  |  Overall Experience 
Rating:
3.0

Price kept going up

KRUNNA A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert R.  |  Overall Experience 
Rating:
3.0

I attempted 3 times to complete the online move in but I got an error all 3 times. Then, when I tried to do the process through the store itself I couldn't get hold of anyone. I was transferred to a representative somewhere that was very nice but couldn't help. We had to stop and pull over on our way Just to get this done which delayed us and almost costing us 100s of dollars.

Rebecca S.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

yeisha m.  |  Overall Experience 
Rating:
1.0

The security devices broke and we're never fixed but they still kept raising my rates.

Bo A.  |  Overall Experience 
Rating:
3.0

Had mice in unit requested. Threw 3/4 of belongings away requested last mont refund was out two weeks before end date and management refused b said my responsibility to bait traps

michelle m.  |  Overall Experience 
Rating:
5.0

I have still NOT received a confirmation email that I have terminated my tenancy and my credit card will not longer be billed. Please get that to me William Carnes

William C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTONELLA C.  |  Overall Experience 
Rating:
5.0

The customer representative at the front desk was very knowledgeable and friendly.

Guillermo H.  |  First Impressions 
Rating:
4.0

Uhaul as a whole they are a bit above average but where I went to rent a unit it was very poor, I have been there quite a few times with a friend of mine and seems that there is always an issue at that facility, my experience I was at the facility for the opening time at 7:00am due to the online check out wasn’t happening even tho I did it three times, I got there before 7 and the doors weren’t open and ready to take anyone until 7:30, no big deal things happen we’re all late every now and then, the person at the desk went to do my reservation and the final step she gave me my license and a written down number to uhaul and said idk why but I can’t make it past the end here’s the number to call, ok no problem, got in my car called the number mine u at this point it’s 8am, I was on hold for ten minutes, not to bad, the woman on the phone was nice and helpful, she resolved the issue with the computers that day quickly and sent me on my way, I make it to the unit, opened it, and realized I had made a huge mistake and ordered a unit way to small for my stuff, now the unit was paid for the lock wasn’t even used but I realized that was my mess up and didn’t expect uhaul yo accommodate me for my mistake but seeing how I really needed something at that moment and something larger I took the chance of asking the person at the front desk if for any chance I would be able to hand in those keys and pay the difference for the next size up, she couldn’t do the transaction I was told it was above her pay grade and that her manager would be there later on in the day but told me if it was something I needed ASAP to call that number she had given me once again, I sat outside called the number was on hold for 30 minutes for the rep to tell me that there is absolutely nothing she could do that the only thing she would be able to do was put a reservation on the upgraded unit but still have my original unit active so pretty much sat outside of uhaul for 30 minutes for some one to tell me pretty much that’s I wasted my time calling, I left at this point already frustrated over 2 hours of my day was gone but bit the bullet because again my fault. Early after noon I called the location to see if the manager was there I was placed on hold for 20 minutes until I couldn’t take it anymore and hung up, called them back and the person that put me on hold had redirected me to the uhaul 1800number once again lol finally after holding again for a while I told the person on the line what was happening (at this time I didn’t know I was redirected) and the lady tells me that she can’t cancel it must be don’t at that location and if I wanted she could transfer the call there that’s when I questioned why it wasn’t a direct call earlier, she transferred the call and what do you know on hold once again. Couple hours went by after I hung up during the hold out of frustration and this time I took a different approach and did the live chat on the website, I believe the contacts name was amber and she was extremely quick extremely helpful, very professional told me she would email the GM, send me a copy of the conversation and send me the gm email just in case. Not very long after that call the GM had reached out to me and was very proper and professional, didn’t ask me what happened who messed up didn’t ask for details which I respected because even tho I had a aweful experience I wouldn’t want someone to lose their job because of it so I liked that and he gave issued a refund, still waiting on the refund but that’s to be expected

Derick F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nicole F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lucas S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David D.  |  Online Move In 
Rating:
5.0

Fantastic customer service. Very knowledgeable about my needs, even put a smile on my face during some hard times. That man needs more $$!!

Jared S.  |  First Impressions 
Rating:
5.0

Nicky Baby is absolutely sweet as he can be , most understanding will big to listen and get what you need ! He knows he’s Stuff ! Great great customer service 💜

Kimberly G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

julie p.  |  Overall Experience 
Rating:
5.0

The young man that helped us was outstanding! Very helpful and knowledgeable. Made renting a storage unit super easy and simple! I love how the storage unit comes with its own lock and it was very clean inside.

Jennifer H.  |  First Impressions 
Rating:
5.0

Professional and friendly customers service. Give me all the info I needed

Luis O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keegan M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Krystal D.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

vernon n.  |  Overall Experience 
Rating:
5.0

Only had the unit for a short time but always communicated with friendly, helpful, staff. The storage area was well maintained and clean. My temperature controlled unit was always kept at a comfortable temperature where I did not have to worry about the state of my belongings. Would definitely recommend.

Sarah R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATALIA D.  |  Overall Experience 
Rating:
5.0

They were very friendly

APRIL A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kate R.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Richard R.  |  Overall Experience 
Rating:
5.0

To the young man who helped me find just the right unit... Ur awesome thanks! Great location and just what i needed for my price. very happy customer thanks again man!

Bryan B.  |  First Impressions 
Rating:
5.0

Fast, easy, convenient..

Robert B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shelby A.  |  First Impressions 
Rating:
3.0

All of the employees were very kind when I originally rented the unit. When I returned to pay off my balance and terminate my rental agreement I had to stand out in the rain for over 20 minutes because even though the office was supposed to be open the doors were locked. There was a sign on the door that said: "Out in Storage, Be Back Soon". I called the contact number that comes up when you google that location but that routed me to a call center who then had to "send a message" to the office I was outside of to tell them someone was waiting. Finally, the employee came out of the bathroom ( he was not "out back in storage) and I was able to pay off my bill.

Brittany H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jason F.  |  Overall Experience 
Rating:
4.0

I emptied out my unit on the 12th of the month and I didn’t get any money back for the remainder of the month, so I’m very upset about that.

Guillermo F.  |  Overall Experience 
Rating:
5.0

professional staff accomommadating. easy transition. thanks.

RONALD P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEREK D.  |  First Impressions 
Rating:
5.0

No comment

GISSELLE C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Sue D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josh D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory D.  |  First Impressions 
Rating:
5.0

Nick was the greatest. I needed a unit on short notice and he came through for me and got me the size I was looking for. The other guy working the counter is also great (so sorry I can’t remember your name). Whenever I ordered boxes he’d carry them to the car for me. He was so nice for doing that. Me and my family we’re moving to a new home after 16years at our current home and to say moving is stressful is an understatement. But working with UHaul for our storage unit and truck took away a big part of our stress. We had to be out of our home and into the new one in such a short time period. The only way it would work is if we had a storage unit to put our things for a while. Thank you!

Melissa M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kayleigh C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Zachary J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wascal P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jay M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ninoshka H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa L.  |  Overall Experience 
Rating:
5.0

Very please thank you very much

Barbara L.  |  First Impressions 
Rating: