Customer Reviews for U-Haul Moving & Storage at Florida Blvd

Thanks

SERVICE AND PERSONNEL WERE EXCELLENT.

Idk of anything. Very good employees at Baton Rouge location. Just dropped off in Houma. Thanks!

Staff is excellent! Very friendly, helpful and accommodating!

This location was well managed and professional.

Dont give out bad trucks. the lady was very rude

Exceptional service Janessa Bailey was extremely helpful and quick about everything that needed to be done she was very through with the process

CSR wasn't the friendliest.

Have used uhaul many times always happy with them

Staff was very helpful hooking up trailer for me

I was pleased. I rented 2 weeks in a row from this location. Both times I rented it was a pleasure.

✔️

Owner was extremely helpful, and so was everybody else that work there nothing but smiling faces and cool vibes🥰

N/A

i love this location its the best, always have something available when i need it, the workers are gret healpful and respectful

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Everything was good until we got to the counter. The white lady had a nasty attitude with several customers the day before(Sat 9/12) and I got the rudeness once I turned the equipment back in. I also asked her, was it anyone else I could talk to and thats when she said, she was tired and apparently didn't want to be there.

Nothing at this time Just continue to do there job

Although the equipment had some minor scratches and one bad spot, overall the trailer was clean performed well for our needs.

You Guys Doing A Good Job Keep Up The Good Work

My overall experience was great. The only problem we had was with the store clerk(elderly white lady) had a ,nasty attitude. I went in yesterday to pick up a truck and she was very rude with a customer before me so I said that I'll wait for the other clerk to assist me. Well I guess it was my turn when I came back to return. I asked her was it some one else there that could help me and she said No. She was the only one there and tired. That was no reason for her to talk anyone the way she did

No masks or gloves or any PPE on either of the employees

I have used this location several times and have always received outstanding service, clean and reliable equipment.

Nothing

This people work hard to get you a rental car no matter what . Thank you for your service

There needs to be an emergency line. There are many instances which this would benefit the customer. After dropping off my rental, I realized I left my gate clicker in the truck. The store wouldn't answer the phone and by the time I got back to the store the truck was already gone. There needs to be a way to contact the store for emergency reasons such as this.

super friendly. both pickup an dropoff.

The truck's storage was very clean. The windows and mirror were filthy. I had to clean inside and out before my trip and a good bit of the inside cab. Truck drove very well. Excellent mechanical maintenance. Attendant at facility over worked and a bit frazzled. Get her help. Overall a good experience bordering on great. Get help for the location and prep the cleanliness of the cab and you will have a great location.

Great customer service

Sales associates were most thoughtful and accommodating.

Great service

Keep Kevin on the front desk. Polite, social, and ethical. Made my experience swift and smooth.

service and offer to help was very good.

Inventory was a little tight in terms of availability, but the staff were fantastic.

Kevin was very helpful and gave us fast, efficient service. I was pleased with the whole rental process and will use this location in the future.

I reserved a cargo van and it was not available as arranged, and ended up in the rough riding 10 ft truck. This was my daughter's first day moving into her college dorm, and experience with Uhaul not having what was requested made the day start out a little rough. Scheduling of Reservations should be handled better and when issues occur such as this, customers should be given a BIG INCONVENIENCE DISCOUNT!!

My sales representative was very professional and kind

Trailer was ready when i arrived, paperwork went quickly. Same for drop off. Always used that location for RV propane and trailers.

Kevin was very helpful and professional. Easy transaction and hookup.

the drop off location was busy and only one person at the desk to attend to customers. After waiting a while, I decided to do the return with the UHaul web site instead of waiting to do it in person. It worked out okay.

All was well

Disappointed that at 10:00 while on my way they called and added an extra day then had me drive from Destin to Ft Walton to deliver trailer back. Which not only cost me money but took an extra hour out of my time while trying to move.

Get more help for customer service. It was one person at the counter when I returned the truck. I had to stand in line for 30 minutes because the worker and the person checking in the trucks was unorganized.

The manager was fast and efficient, very knowledgeable, and made sure that I understood all issues involved, from the contract to operational issues with the rental equipment. Excellent overall experience renting here!

This comment is not specific to this location, but the overall process was pretty awful. I scheduled a truck 2-weeks in advance for a one-way trip with a 15-foot truck and a trailer. The scheduling department called me the day before to tell me I was going to have to go to two different locations that weren't the one I scheduled my pickup at. Then, THE DAY OF my pickup, they called again and said I was going to have to drive a 26-ft truck instead of a 15-foot. Horrible experience.

The tire pressure and maintenance light was on from the initial rental of the truck. I'm sure this affected gas mileage costing me more to replace.

Efficient and friendly service. All the technicians are know what they are doing and served costumers in quick and officiant manner

Nothing, The gentleman Who assisted us was great. This is why I don't even bother going anywhere else. Florida Blvd Uhaul rocks

This location could use some additional equipment to assist in your move such as dollies. I was told there was only one dolly at this location.

The service was great and I had no problems.

Excellent Service

I would like to thank you so much traveling to state to state it were great no problems at all and when I went to get my storage even better all the employees are the best keep up the good work

The staff was friendly and very helpful.

everything was great, no complaints

The customer service was always outstanding and very courteous

Awesome manager!

The advertised 11x14 room should NEVER be rented as storage space, the steep flight of stairs are very unsafe.

The staff was on top of their game ! I was very pleased w/Heidi who went out of her way to make sure my U boxes were delivered to this location & Kevin very helpful with the end process as well ;-)

Very efficient and great customer service.

Great !

Great

Tkanks

They sold my phone number to some other companies and now I'm being bombarded with sells calls over my phone along with text messages doing the same.

My storage unit was inside climate controlled and I felt should have been better which is why I chose more expensive unit. My belongings had ants and after unpacking found mice chewed clothes!