Customer Reviews for U-Haul Moving & Storage at Florida Blvd
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Florida Blvd
Daniel R. on
Florida Blvd. Location was wonderful. Airline location was pathetic. Unfortunately once again my original reservation was not available. Uhauls reservation system is insulting.
Richard K. on
Excellent service always! Kevin treats me like family so I always have an excellent experience. Thanks!
debra M. on
I would suggest having 2 people on Saturdays. This past sat. Was busy and people waited 20 minutes in line with 1 person working the desk
Mona M. on
The manger didn't greet the customers in matter of fact made me feel uncomfortable the young ladies was pleasant and treated me great
Tobi B. on
Very helpful, courteous and prompt service. Will definitely recommend.
Martha P. on
The manager was super helpful. I will recommend this business to all my friends and relatives. Very pleasant atmosphere.
Charles T. on
Great service
Donald S. on
Not a thing,the people and service and equipment was excellent.
Carlos P. on
Almost got in accident removing vehicle from location. Bad line of sight. Right rear view mirror kept lowering itself,so right turns were nearly impossible
Mykiera T. on
They were so helpful and quickly got us equipped with a vehicle.
DEBBIE C. on
I ordered an enclosed trailer on Sunday and Monday I received an email they changed the location then I received another email changing location again all due to not having the trailer at the location I wanted. When I called my location Monday he said he had a different size for same price. When we picked it up it was the original one I wanted nobody seems to know what they are doing and the man was very rude
Damion J. on
THIS IS NOT THE CORRECT EMAIL ADDRESS FOR YOUR CUSTOMER. I’ve rented none of your equipment. Please verify and correct his email !!!
Moses B. on
Everything worked out great for us
Penny K. on
Pay closer attention to contracts.
Raymond C. on
The entire rental service was great.
Katie B. on
I made an in-town reservation for a 6'x12' cargo trailer in Lafayette 2 weeks ahead of time and was sent to 4 locations in town with no available 6'x12' cargo trailer. I was then sent to a Baton Rouge location (my 5th reservation). I had no issues with the Baton Rouge personnel as they were doing their job, but I was charged for a one-way reservation after having to travel 2 extra hours to get the trailer I needed for an in-town reservation I made 2 weeks in advance. Very disappointed in the service and the amount of stress that was added to the move.
PHAON D. on
The customer service was always outstanding and very courteous
Jeffery B. on
Awesome manager!
Diane H. on
The advertised 11x14 room should NEVER be rented as storage space, the steep flight of stairs are very unsafe.
Brigitte K. on
The staff was on top of their game ! I was very pleased w/Heidi who went out of her way to make sure my U boxes were delivered to this location & Kevin very helpful with the end process as well ;-)
shavon n. on
Very efficient and great customer service.
JAMES R. on
Great !
JAMES R. on
Great
DENNIS M. on
Tkanks
Matthias S. on
They sold my phone number to some other companies and now I'm being bombarded with sells calls over my phone along with text messages doing the same.
Christina C. on
My storage unit was inside climate controlled and I felt should have been better which is why I chose more expensive unit. My belongings had ants and after unpacking found mice chewed clothes!