Equipment rented was DT1412T. Had 173107.3 miles. Well past it's prime and needs to be sold or scrapped. Steering had at least 5 to 6 inches of sway just to keep it straight on the road. Steering the whole time just to stay straight. This was reported on return and unit was noted to be on the road quickly after the return. Hopefully on a test drive due to my issues with steering. I thought U-Haul rented newer equipment. This is a corporate location at that. Have another rental on 5.14.2021 so we shall see what happens again.
JOHN H.- Louisiana LA
- Baton Rouge
- 70815
Moving Truck Rental in Baton Rouge, LA at U-Haul Moving & Storage at Florida Blvd
13151 Florida Blvd
Baton Rouge,
LA
70815
(Located at the corner of Florida and Flannery)
(Located at the corner of Florida and Flannery)
Services at this Location:
Contact Us
13151 Florida BlvdBaton Rouge, LA 70815
(Located at the corner of Florida and Flannery)
Services at this Location:
Location Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Baton Rouge, LA 70815
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Keep up the good work.
Larry S.- Rating:
- 1.0
I rented a pickup, had ants crawl on me. There was food, drink cans, sauce containers left inside, people sh to the back.
Latonya S.- Rating:
- 3.0
I had a reservation for a 6×12 enclosed trailer.... upon arrival at location was told that they "haven't found a trailer yet" and was not notified beforehand. Only available trailer was a very old 5×10. Had no choice but to take it. When arrived to start loading and open doors it was full of metal and wood trash which I had to find somewhere to dispose of. Proceeded to move furniture with trailer...rains while in transit and when went to unload furniture everything in trailer was soaked. Mattresses and an antique cabinet ruined!
JACOB H.- Rating:
- 4.0
I had reserved a dolly also in addition to the van, but it was not available. I would suggest reviewing the orders ahead of time to avoid frustration.
Roberto S.- Rating:
- 3.0
The truck I rented felt as if it was about to break. The truck steering wheel was very loose and it felt as if it needed a front end alignment. Besides that it was very clean in the inside.
BRITTANY C.- Rating:
- 5.0
Ms Toni(?) was excellent to work with ... who is her boss?.... she needs a raise
Stanley L.- Rating:
- 2.0
Cancelled reservation without notifying me because I was a less than an hour late. Gentleman at desk was rude when trying to resolve.
Nicholas O.- Rating:
- 5.0
Customer service was excellent
ERIKA S.- Rating:
- 5.0
Wonderful....so smooth!
RUSSELL H.- Rating:
- 1.0
When you're systems go down again you make sure that the people that had reservations already, get taken care of and not forgotten about....
GARY C.- Rating:
- 5.0
Awesome Service
JONATHAN M.- Rating:
- 4.0
The guy who helped me check out and back in was very friendly and easy to work with.
NICHOLAS S.- Rating:
- 5.0
Very professional and fast service.
EUGENE M.- Rating:
- 4.0
The staff was friendly as well .
ERIC S.- Rating:
- 5.0
Awesome service
JONATHAN M.- Rating:
- 5.0
Very friendly and helpful staff.
BENJAMIN L.- Rating:
- 3.0
I ordered a dolly with my reservation and when I picked up the truck, there was none available which was an inconvenience because I needed one. After contacting other uhaul companies in the area and there was none available. I had to purchase one from Home Depot. I was dissatisfied and disappointed.
Jenefer S.- Rating:
- 5.0
Best uhaul experience ever. I have no complaints.
DWAYNE C.- Rating:
- 5.0
Everything was great!!!
CHARLES T.- Rating:
- 5.0
Nothing! Everything is good just as it is.
CHRISTINE D.- Rating:
- 5.0
Awesome Service
JONATHAN M.- Rating:
- 1.0
I checked in and was told to wait outside. Waited for 25 minutes by my truck at the front of the store to get a trailer hooked up. Finally went inside to be told they were looking for me (I was literally right by the front door outside) and I had to pull around to the back. No one told me this the first time. Needed the trailer for one more day and tried to extend my reservation. I got an automatic system with a wait time of 20 minutes. Called two days in a row and was put on a wait for 30 minutes before I hung up. Was called by uhaul a couple of hours later but was yelled at by the staff because the trailer wasn't there and he had a costumer in front of him that needed it. Caught the biggest attitude with me even though I tried to explain the call service situation. The rudest staff I have ever dealt with. Made my move more stressful than it already was. This was my first time moving and I was by myself. I did not need this staff to roll their eyes at me and call my cell phone to yell at me about a trailer that he knew he didn't have checked in yet. Really unprofessional to talk to me the way I was talked to and especially in front of another guess waiting for a trailer.
KERSTIE T.- Rating:
- 2.0
Don't promise customers something that then fails to follow through that results in more cost to customer
Roman C.- Rating:
- 5.0
Awesome service
Sheryl T.