Customer Reviews for U-Haul Moving & Storage at Florida Blvd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Florida Blvd

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James R.
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It's perfect

William C.
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The equipment surprised me how well maintained and how well it drove since it had 168,000 miles on it. The desk manager was very cordial and helpful. It was a great improvement form 30 years ago when I rented a u-haul trailer. This facility was clean and accessible to the customer. Thank you U-haul.

Billy H.
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As always, the Florida Blvd. store provides an great customer experience. Friendly service, wide selection of equipment and prompt service with check in and returns.

LORENZA N.
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Customer did not leave a comment.

Janet R.
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Service was GREAT

SEAN T.
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Nothing, great people!!!

india J.
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Customer did not leave a comment.

Denise H.
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Customer did not leave a comment.

RICHARD K.
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southern south movers were great on tine and zip zip and the job was donr

Johan H.
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Customer did not leave a comment.

Carlitta T.
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Great customer service!

Nicky R.
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Staff was very helpful and friendly. I will definitely be back 😁

Paul W.
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Customer did not leave a comment.

DEANGELO T.
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Krystal B.
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Lara G.
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Barry R.
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Trucks maintenance needs to be improved, Customer service was below my expectations, The lady representative talked way too fast when explaining details about the process and little interest in my concerns.

JOSHUA C.
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Please hire someone that's not a races white lady with a bad attitude.It was bad I never thought that would happen to me or my with.She had the worse attitude and didn't hand me my paperwork or nothing.i said have a good day and she looked rolled her eyes and said umm hummm.We was already moving our stuff in the rain/hurricane with 3 kids bad enough going threw that then having a stupid ass attitude just put the icing on the cake I still think I was over paid bc I was tryna explain that we was only going right down the strest and back and she gave us a high truck and said that was all she had when we seen a lot of trucks outside,so she said How far I told her so she said ima put 25 miles when we only needed 10 Not to mention when I was walking in she was helping a older black lady and she was talking to her stupid all her answers was ummhumm and the red neck husband or who ever he is didn't make shit no better.Im already bringing y'all to court over ppl renting stuff using my wife's name and stuff and now I gotta deal with a dam Karen!!!!!!!!!!

Leslie B.
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Customer did not leave a comment.

Kiera K.
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The lady at the front desk , whose name starts with a J was very rude and ill mannered. She talked to me and the other employees like dogs. Even called me a b**** and told me shut the f*** up, while she was on her cell phone. I have videos for proof.

CRAIG S.
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Albert W.
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Lorenzo Y.
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Brendan H.
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Blake H.
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Brady W.
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Richard S.
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Tony P.
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Kayla G.
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SAMUEL N.
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Clinton J.
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Butch J.
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Richard V.
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Gregory S.
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NATHAN T.
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Thanks

MICHAEL G.
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Customer did not leave a comment.

ALVIN W.
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Eric S.
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Michelle B.
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Sharon G.
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Pamela T.
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Tressa S.
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Alfred T.
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SERVICE AND PERSONNEL WERE EXCELLENT.

DARIAN H.
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Customer did not leave a comment.

SANDRA E.
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Idk of anything. Very good employees at Baton Rouge location. Just dropped off in Houma. Thanks!

William C.
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Customer did not leave a comment.

Leslie I.
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Staff is excellent! Very friendly, helpful and accommodating!

Jacob C.
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Customer did not leave a comment.

John B.
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This location was well managed and professional.

Jennifer E. | First Impressions |
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Jennifer E.
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Jennifer E.
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Carl C.
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Jera C.
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Dont give out bad trucks. the lady was very rude

TROY T.
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Exceptional service Janessa Bailey was extremely helpful and quick about everything that needed to be done she was very through with the process

DAVID C.
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CSR wasn't the friendliest.

Jerry H.
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Have used uhaul many times always happy with them

Jessica G.
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Customer did not leave a comment.

TOMICA S.
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Deborah T.
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Staff was very helpful hooking up trailer for me

kATHERINE D.
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I was pleased. I rented 2 weeks in a row from this location. Both times I rented it was a pleasure.

gregory W.
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✔️

Greg C.
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Customer did not leave a comment.

Lakeisha S. | First Impressions |
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Owner was extremely helpful, and so was everybody else that work there nothing but smiling faces and cool vibes🥰

Randy W.
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Customer did not leave a comment.

danny G.
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Barbara R.
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N/A

Devear T.
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i love this location its the best, always have something available when i need it, the workers are gret healpful and respectful

KENDRA T.
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Provide more information

Annie T. | First Impressions |
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Everything was good until we got to the counter. The white lady had a nasty attitude with several customers the day before(Sat 9/12) and I got the rudeness once I turned the equipment back in. I also asked her, was it anyone else I could talk to and thats when she said, she was tired and apparently didn't want to be there.

Hakam H.
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Customer did not leave a comment.

Oliver C.
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Nothing at this time Just continue to do there job

PAUL M.
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Although the equipment had some minor scratches and one bad spot, overall the trailer was clean performed well for our needs.

Eroll M.
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You Guys Doing A Good Job Keep Up The Good Work

Annie T.
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My overall experience was great. The only problem we had was with the store clerk(elderly white lady) had a ,nasty attitude. I went in yesterday to pick up a truck and she was very rude with a customer before me so I said that I'll wait for the other clerk to assist me. Well I guess it was my turn when I came back to return. I asked her was it some one else there that could help me and she said No. She was the only one there and tired. That was no reason for her to talk anyone the way she did

Thomas M.
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Customer did not leave a comment.

TRIKINA S.
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Customer did not leave a comment.

John T.
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No masks or gloves or any PPE on either of the employees

Martin H.
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Customer did not leave a comment.

Allen D.
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Customer did not leave a comment.

Leanne J.
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Billy H.
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I have used this location several times and have always received outstanding service, clean and reliable equipment.

shannon J.
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Nothing

CHANIS G.
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This people work hard to get you a rental car no matter what . Thank you for your service

Elaine R.
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Customer did not leave a comment.

Samantha L.
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There needs to be an emergency line. There are many instances which this would benefit the customer. After dropping off my rental, I realized I left my gate clicker in the truck. The store wouldn't answer the phone and by the time I got back to the store the truck was already gone. There needs to be a way to contact the store for emergency reasons such as this.

Glenn B.
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Customer did not leave a comment.

Jacob J.
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Customer did not leave a comment.

Noel I.
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super friendly. both pickup an dropoff.

Shameka W. | Overall Experience |
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Customer did not leave a comment.

John V.
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The truck's storage was very clean. The windows and mirror were filthy. I had to clean inside and out before my trip and a good bit of the inside cab. Truck drove very well. Excellent mechanical maintenance. Attendant at facility over worked and a bit frazzled. Get her help. Overall a good experience bordering on great. Get help for the location and prep the cleanliness of the cab and you will have a great location.

Donnie L.
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Customer did not leave a comment.

Summer B.
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Customer did not leave a comment.

Kenyetta S.
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Great customer service

Howard R.
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Sales associates were most thoughtful and accommodating.

Robert T.
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Customer did not leave a comment.

WILLIAM W.
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Great service

JOSHUA G.
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Keep Kevin on the front desk. Polite, social, and ethical. Made my experience swift and smooth.

Marsha C. | Overall Experience |
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Customer did not leave a comment.

KEDARIUS W.
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Customer did not leave a comment.

Roderick H.
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Customer did not leave a comment.

Bill B.
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service and offer to help was very good.

Kevin M.
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Inventory was a little tight in terms of availability, but the staff were fantastic.

Larry Y.
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Customer did not leave a comment.

Frankie K.
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Kevin was very helpful and gave us fast, efficient service. I was pleased with the whole rental process and will use this location in the future.

Donnell J. | Overall Experience |
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The service was great and I had no problems.

Helen H. | Overall Experience |
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Excellent Service

Vidal T. | First Impressions |
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I would like to thank you so much traveling to state to state it were great no problems at all and when I went to get my storage even better all the employees are the best keep up the good work

Donnell J. | First Impressions |
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The staff was friendly and very helpful.

William L. | First Impressions |
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everything was great, no complaints

PHAON D. | Overall Experience |
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The customer service was always outstanding and very courteous

Jeffery B. | First Impressions |
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Awesome manager!

Diane H. | Overall Experience |
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The advertised 11x14 room should NEVER be rented as storage space, the steep flight of stairs are very unsafe.

Brigitte K. | Overall Experience |
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The staff was on top of their game ! I was very pleased w/Heidi who went out of her way to make sure my U boxes were delivered to this location & Kevin very helpful with the end process as well ;-)

shavon n. | Overall Experience |
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Very efficient and great customer service.

JAMES R. | Overall Experience |
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Great !

JAMES R. | Overall Experience |
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Great

DENNIS M. | Overall Experience |
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Tkanks

Matthias S. | Overall Experience |
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They sold my phone number to some other companies and now I'm being bombarded with sells calls over my phone along with text messages doing the same.

Christina C. | Overall Experience |
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My storage unit was inside climate controlled and I felt should have been better which is why I chose more expensive unit. My belongings had ants and after unpacking found mice chewed clothes!

No reviews have been submitted for this location.

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