Customer Reviews for U-Haul Moving & Storage at Foothill Blvd

16823 Foothill Bl   Fontana, CA 92335
(W of Sierra Av)

(909) 824-5503

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(909) 824-5503

16823 Foothill Bl
Fontana, CA 92335
(W of Sierra Av)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

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Rating:
5.0

Great Customer Service

Raisa G.  |  First Impressions 
Rating:
4.0

I was very pleased with the service that I had and the well kept facilities

Sherry F.  |  Overall Experience 
Rating:
5.0

Everything was great, no Complaints.

George G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sarah R.  |  First Impressions 
Rating:
1.0

Unfortunately the storage was not available. Staff offered a storage that was almost double the price so I declined. I reserved the 1st floor $59.99. Staff was nice. However, I feel like they wait until customers arrive and then are forced to modify the reservation in order to make more money. Totally unprofessional. Best Regards, Loyal Customer for years.

floria g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Salina G.  |  Overall Experience 
Rating:
5.0

Staff is very communicative n answer all questions professionally..

Salina G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony Lamont J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah S.  |  First Impressions 
Rating:
3.0

There was never no one in the office. I had to always look for someone to come and attend me.

SARAH C.  |  Overall Experience 
Rating:
5.0

The staff provided excellent service and was very friendly and helpful.

edwina g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frances B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley B.  |  First Impressions 
Rating:
3.0

The only reason I would not recommend this facility to a friend is because they have regular sized doors instead of the garage pull up doors so it was hard to place things . The height of the storage isn’t very high. And the hallways to the storage are narrow . I know this is a storage but they have mouse traps inside of the unit which takes a little space and it’s a little sketchy because I’ve never seen traps inside storage could be a good or a bad thing. If you don’t have large couches to move in this space would be good for you . Also Miguel knows how to handle difficult customers. I was helped by him initially and he was very pleasant but when I came back I received another girl which was pleasant as well and then was helped by another girl which complicated certain things because they did not relay messages on . I would rather have been helped by one person .

ANTONETTE C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

monita m.  |  Overall Experience 
Rating:
5.0

Helped my parents with a storage and was able to close out my account under my name to their name without me being present and no problems. I live in long beach and it would have been a wast of gas.

salvador m.  |  Overall Experience 
Rating:
5.0

Everyone so very friendly. Manager is extremely professional and has great customer service. Thanks Diana in Fontana. I’ hope I got her names right

Vanessa T.  |  First Impressions 
Rating:
5.0

The manager Denise I believe her name is at the Fontana uhaul store on foothill and her entire crew were exceptionally nice, courteous and very professional. Great job &wonderful customer service!

Vanessa T.  |  First Impressions 
Rating:
5.0

My visit to Uhaul center was perfect for me. I was very much impressed with the courtesy that was given by each employee that help me while renting and moving. Thank You!

cheryl D.  |  Overall Experience 
Rating:
5.0

Cool

salvador m.  |  First Impressions 
Rating:
5.0

Very clean

Aissa M.  |  First Impressions 
Rating:
1.0

*Spend all day trying to get a truck... *huge line only one person helping in the front desk. * I was assigned one truck and they couldn't find it.. * 15 minutes realize to someone else tuck it.

Andrea M.  |  First Impressions 
Rating:
5.0

Great service

David R.  |  First Impressions 
Rating:
1.0

Do better

Kris J.  |  Overall Experience 
Rating:
1.0

RATS CHEWED UP MY FRENCHER BADILL SEND YOU PICTURE

Matthew M.  |  Overall Experience 
Rating:
1.0

You won't even let me select the poor rating. I am not Darwin Smith for the 58th time and I'm being harassed. Keep contacting me and I will file harass harassment. How many times do I need to tell you

Darwin S.  |  First Impressions 
Rating:
1.0

Not good service at all

johnny R.  |  First Impressions 
Rating:
1.0

Worst customer service ever. No truck available after I reserved it the day before. No such thing as a free month of storage with a one way rental at this location. Lazy attendant too.

Pamela t.  |  Reservation 
Rating:
5.0

Great customer service.

Nathan L.  |  Reservation 
Rating:
3.0

You guys need an elevator in that storage or a ramp of some sort. Loading things on a cart to then take them down stairs to another cart is really inefficient. Should be cheaper for the inconvenience.

Richard Bryan B.  |  Overall Experience 
Rating:
5.0

Picked up my Ubox with out issue. The man who helped attach the trailer was very nice.

Silver M.  |  Overall Experience 
Rating:
5.0

Great job no matter what day

Genevieve U.  |  Overall Experience 
Rating:
5.0

Great customer service. The young man who helped us with our unit was more than helpful. Thank you U-Haul.

Deshanai P.  |  Reservation 
Rating:
4.0

very helpful staff

Gregory S.  |  Reservation 
Rating:
5.0

Everyone was helpful and courteous!

GINA J.  |  Reservation 
Rating:
5.0

Easy and nice storage facility!

Cedric C.  |  Overall Experience 
Rating:
3.0

Customer service not on par with Penske. Being in business/having rented many times with both, this specific UHaul location could stand to have some secret shopping for CS. Cat City UHaul excellent

Jim T.  |  Reservation 
Rating:
5.0

Pros- The Assistant Manager Francisco was great, he went out of his way to help my mother and I. Great customer service.

Brandon E.  |  Reservation 
Rating:
5.0

Move out was very easy. They checked my unit, it was clean. Turned in my entrance card and was done.

rhonda e.  |  Overall Experience 
Rating:
5.0

Loved the service great team!

kara w.  |  Reservation 
Rating:
4.0

Very accommodating for all my needs, no problems at all!!

Dianna M.  |  Overall Experience 
Rating:
5.0

The Manager was very helpful

Ericka H.  |  Overall Experience 
Rating:
5.0

Thank you for your excellent service

Sharon W.  |  Overall Experience 
No reviews have been submitted for this location.

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