Customer did not leave a comment.
Customer Reviews for U-Haul Moving & Storage at Foothill Blvd
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Foothill Blvd
Everything was great, no Complaints.
Unfortunately the storage was not available. Staff offered a storage that was almost double the price so I declined. I reserved the 1st floor $59.99. Staff was nice. However, I feel like they wait until customers arrive and then are forced to modify the reservation in order to make more money. Totally unprofessional. Best Regards, Loyal Customer for years.
Staff is very communicative n answer all questions professionally..
There was never no one in the office. I had to always look for someone to come and attend me.
The staff provided excellent service and was very friendly and helpful.
The only reason I would not recommend this facility to a friend is because they have regular sized doors instead of the garage pull up doors so it was hard to place things . The height of the storage isn’t very high. And the hallways to the storage are narrow . I know this is a storage but they have mouse traps inside of the unit which takes a little space and it’s a little sketchy because I’ve never seen traps inside storage could be a good or a bad thing. If you don’t have large couches to move in this space would be good for you . Also Miguel knows how to handle difficult customers. I was helped by him initially and he was very pleasant but when I came back I received another girl which was pleasant as well and then was helped by another girl which complicated certain things because they did not relay messages on . I would rather have been helped by one person .
Helped my parents with a storage and was able to close out my account under my name to their name without me being present and no problems. I live in long beach and it would have been a wast of gas.
Everyone so very friendly. Manager is extremely professional and has great customer service. Thanks Diana in Fontana. I’ hope I got her names right
The manager Denise I believe her name is at the Fontana uhaul store on foothill and her entire crew were exceptionally nice, courteous and very professional. Great job &wonderful customer service!
My visit to Uhaul center was perfect for me. I was very much impressed with the courtesy that was given by each employee that help me while renting and moving. Thank You!
Cool
Very clean
*Spend all day trying to get a truck... *huge line only one person helping in the front desk. * I was assigned one truck and they couldn't find it.. * 15 minutes realize to someone else tuck it.
Great service
Do better
RATS CHEWED UP MY FRENCHER BADILL SEND YOU PICTURE
You won't even let me select the poor rating. I am not Darwin Smith for the 58th time and I'm being harassed. Keep contacting me and I will file harass harassment. How many times do I need to tell you
Not good service at all
Worst customer service ever. No truck available after I reserved it the day before. No such thing as a free month of storage with a one way rental at this location. Lazy attendant too.
Great customer service.
You guys need an elevator in that storage or a ramp of some sort. Loading things on a cart to then take them down stairs to another cart is really inefficient. Should be cheaper for the inconvenience.
Picked up my Ubox with out issue. The man who helped attach the trailer was very nice.
Great job no matter what day
Great customer service. The young man who helped us with our unit was more than helpful. Thank you U-Haul.
very helpful staff
Everyone was helpful and courteous!
Easy and nice storage facility!
Customer service not on par with Penske. Being in business/having rented many times with both, this specific UHaul location could stand to have some secret shopping for CS. Cat City UHaul excellent
Pros- The Assistant Manager Francisco was great, he went out of his way to help my mother and I. Great customer service.
Move out was very easy. They checked my unit, it was clean. Turned in my entrance card and was done.
Loved the service great team!
Very accommodating for all my needs, no problems at all!!
The Manager was very helpful
Thank you for your excellent service
To Top