Great Customer Service
Raisa G. | First ImpressionsCustomer Reviews for U-Haul Moving & Storage at Foothill Blvd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was very pleased with the service that I had and the well kept facilities
Sherry F. | Overall ExperienceEverything was great, no Complaints.
George G. | First ImpressionsUnfortunately the storage was not available. Staff offered a storage that was almost double the price so I declined. I reserved the 1st floor $59.99. Staff was nice. However, I feel like they wait until customers arrive and then are forced to modify the reservation in order to make more money. Totally unprofessional. Best Regards, Loyal Customer for years.
floria g. | Overall ExperienceStaff is very communicative n answer all questions professionally..
Salina G. | First ImpressionsThere was never no one in the office. I had to always look for someone to come and attend me.
SARAH C. | Overall ExperienceThe staff provided excellent service and was very friendly and helpful.
edwina g. | Overall ExperienceThe only reason I would not recommend this facility to a friend is because they have regular sized doors instead of the garage pull up doors so it was hard to place things . The height of the storage isn’t very high. And the hallways to the storage are narrow . I know this is a storage but they have mouse traps inside of the unit which takes a little space and it’s a little sketchy because I’ve never seen traps inside storage could be a good or a bad thing. If you don’t have large couches to move in this space would be good for you . Also Miguel knows how to handle difficult customers. I was helped by him initially and he was very pleasant but when I came back I received another girl which was pleasant as well and then was helped by another girl which complicated certain things because they did not relay messages on . I would rather have been helped by one person .
ANTONETTE C. | First ImpressionsHelped my parents with a storage and was able to close out my account under my name to their name without me being present and no problems. I live in long beach and it would have been a wast of gas.
salvador m. | Overall ExperienceEveryone so very friendly. Manager is extremely professional and has great customer service. Thanks Diana in Fontana. I’ hope I got her names right
Vanessa T. | First ImpressionsThe manager Denise I believe her name is at the Fontana uhaul store on foothill and her entire crew were exceptionally nice, courteous and very professional. Great job &wonderful customer service!
Vanessa T. | First ImpressionsMy visit to Uhaul center was perfect for me. I was very much impressed with the courtesy that was given by each employee that help me while renting and moving. Thank You!
cheryl D. | Overall ExperienceCool
salvador m. | First ImpressionsVery clean
Aissa M. | First Impressions*Spend all day trying to get a truck... *huge line only one person helping in the front desk. * I was assigned one truck and they couldn't find it.. * 15 minutes realize to someone else tuck it.
Andrea M. | First ImpressionsGreat service
David R. | First ImpressionsDo better
Kris J. | Overall ExperienceRATS CHEWED UP MY FRENCHER BADILL SEND YOU PICTURE
Matthew M. | Overall ExperienceYou won't even let me select the poor rating. I am not Darwin Smith for the 58th time and I'm being harassed. Keep contacting me and I will file harass harassment. How many times do I need to tell you
Darwin S. | First ImpressionsNot good service at all
johnny R. | First ImpressionsWorst customer service ever. No truck available after I reserved it the day before. No such thing as a free month of storage with a one way rental at this location. Lazy attendant too.
Pamela t. | ReservationGreat customer service.
Nathan L. | ReservationYou guys need an elevator in that storage or a ramp of some sort. Loading things on a cart to then take them down stairs to another cart is really inefficient. Should be cheaper for the inconvenience.
Richard Bryan B. | Overall ExperiencePicked up my Ubox with out issue. The man who helped attach the trailer was very nice.
Silver M. | Overall ExperienceGreat job no matter what day
Genevieve U. | Overall ExperienceGreat customer service. The young man who helped us with our unit was more than helpful. Thank you U-Haul.
Deshanai P. | Reservationvery helpful staff
Gregory S. | ReservationEveryone was helpful and courteous!
GINA J. | ReservationEasy and nice storage facility!
Cedric C. | Overall ExperienceCustomer service not on par with Penske. Being in business/having rented many times with both, this specific UHaul location could stand to have some secret shopping for CS. Cat City UHaul excellent
Jim T. | ReservationPros- The Assistant Manager Francisco was great, he went out of his way to help my mother and I. Great customer service.
Brandon E. | ReservationMove out was very easy. They checked my unit, it was clean. Turned in my entrance card and was done.
rhonda e. | Overall ExperienceLoved the service great team!
kara w. | ReservationVery accommodating for all my needs, no problems at all!!
Dianna M. | Overall ExperienceThe Manager was very helpful
Ericka H. | Overall ExperienceThank you for your excellent service
Sharon W. | Overall Experience