Customer Reviews for U-Haul Moving & Storage at Glencrossing Way

3,512 reviews

5131 Glencrossing Way   Cincinnati, OH 45238
(Ollie's Discount & LA Fitness in Glen Crossing Way)

(513) 322-5165

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(513) 322-5165

5131 Glencrossing Way
Cincinnati, OH 45238
(Ollie's Discount & LA Fitness in Glen Crossing Way)

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Michele A. 
Rating:
5.0

Make sure the trucks aren't parked too close together.

Yonaraida S. 
Rating:
2.0

We had to keep uploading pictures, restarting the whole process about 7 times. Then give reference after reference. We were waiting in the lot for 2 hours trying to get the truck. We got there at 5 and didn't get truck until after 7

Donald P. 
Rating:
5.0

Customer did not leave a comment.

Vanalice W. 
Rating:
5.0

Customer did not leave a comment.

mia f.  |  Overall Experience 
Rating:
3.0

I rented a pickup truck. Had to get it early but did not need it till 1:00 a.m. . When I hooked up a trailer to it at 1:00 a.m. and pulled out the low pressure light came on for a tire. Not something I was comfortable dealing with in the middle of the night so I had to park it back in my driveway and I did not get to use the truck returned it the next day. The girl said to me oh well I can't tell if you used it or not so we're billing you for a day. I wasn't real happy I paid for a day's rental and did not get to use the vehicle.

JAMES G. 
Rating:
2.0

This review is for my entire experience from start to finish with Uhaul/U-boxes. Ultimately, I got what I needed which was my stuff picked up, stored, and delivered back to me. But the customer service experience with Uhaul was a nightmare; and it was pretty much universal with everyone I spoke to. For both the delivery and pickup of the boxes, it always felt like I had no idea whether they were actually going to show up or not. When they delivered the first time I hadn't heard from anyone the day before they were to be delivered and every person I spoke with on the phone seemed annoyed and completely uninterested in helping me. After loading the boxes I got a call asking why I didn't put locks on my boxes, even though I wasn't told to. They put them on and were supposed to mail me the keys, which I never received. So I got charged from the locks and then had to cut them off on arrival. When they were delivering to my second address after storage I made it really clear I had an appointment I could not miss later in the day and asked if it was at all possible to get a morning delivery. The first person told me no. The second person told me that wouldn't be a problem and I would be the first delivery of the day, so I should see the boxes between 10 and 12. They didn't show up until after 2:00. I wasn't living at the address yet; so I sat around ALL day waiting on them. The lone exception was the driver's actually delivering the boxes. They were very courteous and helpful throughout.

Chris G. 
Rating:
4.0

Customer did not leave a comment.

KAREN S. 
Rating:
5.0

Customer did not leave a comment.

Lora S. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN P. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Brian L. 
Rating:
5.0

I love U-Haul and the people working on customer service are amazing.

EDWINA O. 
Rating:
5.0

Customer did not leave a comment.

Teresa W. 
Rating:
2.0

My experience was less than satisfactory. The truck was in disrepair, the exhaust was so loud it upset the neighborhood. And to top that off I have been overcharged erroneously that has yet to be rectified.

Alonzo C. 
Rating:
4.0

Customer did not leave a comment.

Julie T. 
Rating:
5.0

Customer did not leave a comment.

BRIANNA S. 
Rating:
5.0

Couldn't be any easier to rent a vehicle and the gentleman that checked me out and young lady that checked me in were a pleasure.

Shelly R. 
Rating:
5.0

Customer did not leave a comment.

amber s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debora G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron K.  |  Overall Experience 
Rating:
5.0

Very nice and help me save money

Brian K.  |  Overall Experience 
Rating:
2.0

Get people who know what they are doing

Treasa V. 
Rating:
5.0

Some requests lost in the shuffle of a big move project, but easily resolved by helpful staff.

Nick R.  |  Overall Experience 
Rating:
5.0

Matt rocks!!!!

Kendra M.  |  Overall Experience 
Rating:
5.0

Customer service was Great as usual thank you Matt

LISA R. 
Rating:
1.0

I was quoted $900 and was in the end charged $1200. The attendant couldn't explain the additional charges even considering I was under the mileage allowance.

Ashley P. 
Rating:
5.0

Customer did not leave a comment.

Olivia L. 
Rating:
5.0

The service at the Western Hills location was phenomenal!!! The store manager Mathew (I believe that was his name) was very patient and informative!!

Arianrt W. 
Rating:
4.0

The checking lady was great. The truck itself was not in great shape. Drivers door didn't seal all the way and you could hear the air coming in. Back door was difficult to open as it looked bent and would get stuck when opening. Seats were all torn up and it had a lot of body damage.

joe D. 
Rating:
5.0

Very easy to find good location

Laura F. 
Rating:
5.0

Sale person as well as the other employees at this location are top notch very helpful and kind .

Lavonda M. 
Rating:
5.0

Everyone was helpful.

Barry M. 
Rating:
3.0

Truck was not clean and seat belt dash light and ringing failed to turn off when seat belt connected Fuel gage not working Put $25 in and gage not moved Otherwise trip was good

Patrick P. 
Rating:
5.0

Staff were amazing and very helpful. Positive experience all around

Walter G. 
Rating:
5.0

Customer did not leave a comment.

Matthew J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debora G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scrappy P. 
Rating:
5.0

Customer did not leave a comment.

DONALD W. 
Rating:
3.0

Customer did not leave a comment.

Danielle D.  |  Overall Experience 
Rating:
1.0

I paid for a month and used it for two weeks. I called u Haul and asked them to come pick up the EMPTY box. And I let them know I was completely finished with it. It took them several days to come get it. And now they keep trying to charge me additional rent and I am no longer renting it. It's so exasperating!!!

cynthia J. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
3.0

Customer did not leave a comment.

Matthew D. 
Rating:
5.0

Could use a review of the vehicle when stepping into the truck. There were buttons I did not know to use.

Jay F. 
Rating:
1.0

I got returned the truck 1 hour late, they charged me for whole day and insurance. That was very bad

Musab A. 
Rating:
5.0

Customer did not leave a comment.

Galen T. 
Rating:
5.0

Pick up and drop off were easy. People were nice and helpful. Great experience

Ryan H. 
Rating:
3.0

Staff was always very respectful and very helpful, I will recommend Uhaul to family and friends. I know that all business(s) are short staffed, and My request to switch units was privided with instructions to wait till my last day and clean out. I always have family and friends rent trucks, and when truck was returned, it appeared as if I would have to wait in line, I just went home. I entered store just to request amount needed for a 10x10 unit, and seemed as if I needed to provide all my information again, even though it is the same information from last week. I don’t like to see people waiting in line, so i decided to just keep items in my garage. I really like all the employees but it just seems they are always busy

Anthony G.  |  Overall Experience 
Rating:
2.0

The customer service was horrible! The young lady was so unprofessional with her method of communication to the point of badgering me about the distance I was going. I told her my times I'd have the truck back within the allotted time but wasn't sure about the miles. Finally a gentleman behind me spoke up, all I could do was smh as he Reiterate that mileage documented out and on the return. I didn't know the area so he even Guesstimate the mileage and she still gave me a hard time! This is not my first rodeo with UHaul but by far the worst experience ever! I won't be using this location again 😡

Sheila D. 
Rating:
1.0

We were charged for having the truck for days when we had it for less than 6 hours. I placed the order on-line and arranged to have someone else pick it up - then they made that person pay for it when I already arranged for my card to be charged

Benjamin T. 
Rating:
5.0

Great service at the location.

Zoe S. 
Rating:
4.0

Customer did not leave a comment.

Gigi T. 
Rating:
5.0

Rental agent was knowledgeable, helpful and very pleasant

Steve W. 
Rating:
4.0

The location was ok. But self check in with the app seemed pointless. It took more time and work than if we would have checked in- inside. And we still had to go inside. Friendly employees.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Melanie T.  |  First Impressions 
Rating:
3.0

Thank you

Kimberly D.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Andrew W. 
Rating:
5.0

Customer did not leave a comment.

Nicholas P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carry K. 
Rating:
3.0

The 10 ft box truck was rented to pull a small excavator. The ball on the hitch would not accommodate the hitches on the rental equipment. I spent a day searching for equipment that would fit. I basically wasted 105.00 for nothing. This was a 1 star at best rental. I am very disappointed with U-Haul.

ray E. 
Rating:
3.0

The items in my Locker were kept dry and cool. Upon putting stuff away that we got out of the locker I found that I am missing two boxes and one lawn chair. We took the items out on Saturday afternoon. I will be calling the office on Monday, October 24th.

Amy G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dexter B. 
Rating:
5.0

Matt and Autumn were both professional and fun to work with. They really seem to enjoy there job and dealing with the customers. It was fairly busy and they still kept there cool and let the waiting people know they will be with us shortly. Very clean facility as well. I will definitely be back if I ever need to use this buisness again. Thank you

SCOTT B. 
Rating:
2.0

I was renting an 8x12 trailer from them because they were the only one around with that particular trailer. I wanted one with the doors that open out instead of the roll top door because of the ease of loading & unloading. In the past my contents had shifted in the trailer & I could not get the door open. They had many trailers on the lot with the doors that open out. If fact there was one right next to this trailer. Matthew, the manager, said this is the one you are getting because it is next in line. When I said most UHauls are very accommodating with giving me the doors that open out. He said take it or leave it. Then proceeded to say nasty things about other locations. I rent these trailers for shows I do & hope to not have to use this location again. Besides this when I checked in to pick up the trailer they were over charging me & when I questioned it, he said that was just the hold amount. When I returned the trailer, the girl came outside & wanted to email the receipt to me. When I told her what had happened & said I wanted a printed receipt before I left. When we went inside he was there & not happy about it. The girl told me that if she would have emailed me it would have been the original charge. It pays to check everything.

Donna B. 
Rating:
5.0

Nothing that I can think of

phillip C. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
1.0

Customer did not leave a comment.

Valerie T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian K.  |  First Impressions 
Rating:
3.0

Arrived after-hours due to losing 2 hours to bad customer service at the wrong pick-up location indicated by my confirmation email the day before. No staff available at the time and had to do the online drop-off myself.

Jesse S. 
Rating:
5.0

Matthew & Amber were both very nice & courteous, and it looks like they did a great job with the hitch installation.

Matthew K. 
Rating:
5.0

Very easy to deal with. In and out quickly.

Tim N. 
Rating:
5.0

Customer did not leave a comment.

Greg L. 
Rating:
4.0

Customer did not leave a comment.

Sandy R. 
Rating:
5.0

Customer did not leave a comment.

Reginald W. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

Russ M. 
Rating:
5.0

Customer did not leave a comment.

Mike O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris W. 
Rating:
4.0

Autumn and Spring were EXCELLENT. They were attentive, polite, and sweet. One of the young male employees came in, noticed me standing in line, walked to the computer next to Autumn, looked at me, signed out on the computer and just left. I noted the time at approximately 3:15pm. I felt it was extremely rude to notice a line of waiting customers and to first not acknowledge them, and to then also leave his coworker hanging. Not a team player at all.

Marty M. 
Rating:
5.0

Every employee was very eager to help me out! 100% recommend it!

Dian F. 
Rating:
5.0

Customer did not leave a comment.

Teresa W. 
Rating:
5.0

Customer did not leave a comment.

Michael O. 
Rating:
5.0

Wish I knew the African American young lady that helped me she was very helpful, professional, friendly and fast! Thanks again to that lovely young lady! There was also a young Caucasian lady that was great also!

Salina D.  |  First Impressions 
Rating:
5.0

Very nice professional staff

Sheila D. 
Rating:
1.0

Their organization at this location, And make sure the customers have everything that they request

Quinn G. 
Rating:
4.0

Customer did not leave a comment.

Javon B. 
Rating:
4.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Great moving experience all around. Customer service by Uhaul was great across the board. Definitely will recommend to others to use Ubox to meet their needs.

Dan E. 
Rating:
5.0

Customer did not leave a comment.

Sharon E. 
Rating:
5.0

Nothing - Installation was done well, quickly and at a reasonable price.

Bill M. 
Rating:
5.0

Make sure to tell the people will be charged more for the delivery and pickup of the u box from Elkhart to Mishawaka. I was not expecting the charges

Brenda C. 
Rating:
5.0

Customer did not leave a comment.

Candace C. 
Rating:
3.0

I was overcharged for mileage. I contacted the location and requested they fix it. Awaiting response.

Larraine B. 
Rating:
5.0

I paid 10 for appliance dolly and I had 2 separate movers who said they couldn't use it because it was defective.

Sharon E. 
Rating:
2.0

The truck was dirty, less gas than they said, and ramp was broken & unusable. I was told I'd be discounted $50 which never happened. I'll never use Uhaul again!

Shaun M. 
Rating:
5.0

Customer did not leave a comment.

brintany W. 
Rating:
4.0

Customer did not leave a comment.

LYNN K. 
Rating:
5.0

Customer did not leave a comment.

Robin B. 
Rating:
5.0

Customer did not leave a comment.

george M. 
Rating:
4.0

Customer did not leave a comment.

Kevin E. 
Rating:
5.0

Customer did not leave a comment.

FRANKIE M. 
Rating:
5.0

Customer did not leave a comment.

Jenny M. 
Rating:
5.0

Great experience at each location I visited.

David P. 
Rating:
5.0

Customer did not leave a comment.

Shon C. 
Rating:
4.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

Customer did not leave a comment.

Kina P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike O. 
Rating:
5.0

Customer did not leave a comment.

ANGELA L. 
Rating:
5.0

Customer did not leave a comment.

ANGELA L. 
Rating:
5.0

1. the check-in process - & maybe I was just tired - was cumbersome, even if logic supports the rigamarole. 2. It took me 10 minutes to find the bloody key drop. Well, and wasn't I looking for an orange box?!? 3. The engine seems to run "rough" and the transmission kept seeming to take a while to get out of lower gears. Next time I'll make a point of returning vehicle with staff present

MAINERD S. 
Rating:
5.0

Not only is everything looking good, you have the best rates for self storage. I wouldn't go any where else.

Patricia S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

Mike O. 
Rating:
5.0

Customer did not leave a comment.

Scrappy P. 
Rating:
5.0

In and out in 5 minutes Excellent

Richard S. 
Rating:
4.0

Customer did not leave a comment.

Rene W. 
Rating:
5.0

Customer did not leave a comment.

Timothy F. 
Rating:
5.0

Customer did not leave a comment.

Kate G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTY T. 
Rating:
5.0

The uhaul truck was picked up in Florida with 3/4 tank of gas. It was dropped off in Ohio with 3/4 tank of gas yet I was charged $53 for 11 gallons of gas and the recept says it had less than a half tank. This is BS. I just put gas in the truck to get it back to 3/4 tank. I guess this is how your company scams people out of extra money.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Michelle K.  |  First Impressions 
Rating:
3.0

The price on website and in office did not match

Latoya M. 
Rating:
5.0

Customer did not leave a comment.

Krystal T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nikia m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tianna C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cheryl D.  |  Overall Experience 
Rating:
2.0

Employees look like just got out of bed, doors are locked during hours of access. Can’t do what a customer states he wants done.

Louis C.  |  Overall Experience 
Rating:
5.0

Wonderful staff

jenny m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vasshona m.  |  Overall Experience 
Rating:
4.0

I have purchased many trucks in the past. This is my very first storage experience. We will see how this goes. Hope it will go well! I, believe the person that waited on me was a new employee. Which was a very nice and respectful person. But, I didn't get all the information. I did get the information I asked about.

william h.  |  First Impressions 
Rating:
4.0

Worried about bug issues and mice issues.

lisa y.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

harold e.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael L.  |  Overall Experience 
Rating:
2.0

Takes entirely too long to service anyone

Jonnelle W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

phylicia c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROSANNA R.  |  First Impressions 
Rating:
3.0

Bathroom need to be cleaned more often and yall need a garbage can or dumpster by the building

FRANKIE C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Serena B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Debora G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Steven H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRETT K.  |  Overall Experience 
Rating:
5.0

Kaiden did an amazing job checking us in and accommodating our need for a bigger unit.

DEREK G.  |  First Impressions 
Rating:
5.0

When I first come to rent trailer. Autumn the worker i work with at uhaul was being really helpful and friendly. She use sign language to communicate with me and make whole process much easier. She is great worker. We end up get storage there after using trailer

NATHANIEL E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BARBARA F.  |  First Impressions 
Rating:
5.0

Rich was so professional and so helpful and accommodating our needs

Mary G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn L.  |  Overall Experience 
Rating:
5.0

Love Matt

Kendra M.  |  First Impressions 
Rating:
5.0

I have never rented a storage unit before. It was a great experience. The unit was very clean. It was helpful having the moving carts and the big freight elevator. It was very convenient and easy. Would highly recommend it.

Julie W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT R.  |  First Impressions 
Rating:
5.0

Matthew Hoskins is top-notch.. He has great customer service skills and provided me with excellent advice.

Paul B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEQUION D.  |  Overall Experience 
Rating:
1.0

Overcharged me

tyrell h.  |  First Impressions 
Rating:
3.0

I needed carts to move my stuff into my unit but none were available. I went to the office to see if they could get me some from the other side but they didn't have access. Luckily another customer gave me a cart. I was supposed to return the van by 6:30 but looking for carts slowed me down a little.

Honor B.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Hassan C.  |  Overall Experience 
Rating:
5.0

Great

ERIC S.  |  Overall Experience 
Rating:
5.0

Our move-in experience was wonderful after we completed the registration process. There was only one desk attendant when I arrived to secure the unit after reserving over the phone. I arrived at what appeared to be a peak time. Additional desk staff would have been very helpful. The unit was clean and just what we needed for our possessions.

Dana P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SHELLY D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adam S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jamiya h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EARAL S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole S.  |  Overall Experience 
Rating:
2.0

The workers are very rude and disrespectful!!! Needs better customer service they talk to people how ever and it’s now the first time I myself have Witness them being very disrespectful and it’s not good for the company they should be more respectful and talk different than they do to represent the company

ROXANNE H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RAHVAE H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victor C.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Thomas F.  |  Overall Experience 
Rating:
5.0

Sstaff was.very kind and helpful.

TIMOTHY A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas M.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

tenisha c.  |  Overall Experience 
Rating:
5.0

Best staff around. The property is well maintained and the hours for service are great. I would recommend this location to anyone now or in the future

Jacob R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CORRYE L.  |  Overall Experience 
Rating:
3.0

U-Haul is not a bad facility but it's much too expensive I found a place not far from there for a third of the price and the people were very nice to me. Most of the help at U-Haul were very good people there was one lady that was very nasty that's why I moved to another storage facility

Danny R.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

SAUNDRA I.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KATHLEEN P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

catherine o.  |  Overall Experience 
Rating:
1.0

Customer service was terrible Tina was very rude

Tairuby A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole S.  |  First Impressions 
Rating:
5.0

The facility is always clean and well lit. Matthew, the manager has been a gem to work with. Very professional and easy going.

barbara h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARTISHA R.  |  First Impressions 
Rating:
4.0

Everything was excellent except for check out the young lady who checked me out was unprofessional and had an attitude. Not friendly and I would not recommend her assisting customers again.

TRACEY R.  |  Overall Experience 
Rating:
3.0

Someone threw their glass over into my unit and it shattered all over my child's toy box. The units should have a closed top. Not only do I have to ensure there aren't glass shards in his toy box but not a fan of being responsible for glass clean up when I only had boxes in unit.

Kendra B.  |  Overall Experience 
Rating:
5.0

Great pricing

Michael S.  |  First Impressions 
Rating:
5.0

I’m so happy to rent the truck and trailer on this company the one have my truck is so good and good Maintain so Appreciate

Micheal A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Micheal R.  |  First Impressions 
Rating:
3.0

Roaches in the building with the storage units didn’t see any in my unit but stepped on one walking in the hall . The staff at this location are very rude they are the reason I moved my stuff can’t deal with their attitudes anymore called corporate especially that blonde chick!

Alyssa Y.  |  Overall Experience 
Rating:
5.0

I love uhaul storage an will always use them ty

Sindie D.  |  Overall Experience 
Rating:
4.0

My experience from checking out was poor. Staff member wasn't fully knowledgeable on how to get me set up and didn't explain the access in and acess out very well. He took over a half an hour to get me set up as he had to stop multiple times to ask his supervisor questions and just genuinely seemed like he didn't want to be there.

Gabrielle H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roo H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

darrell d.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

BRANDON C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kendra B.  |  First Impressions 
Rating: