Customer Reviews for U-Haul Moving & Storage at Hwy 367

1697 reviews

12060 Lusher Rd   Spanish Lake, MO 63138
(Hwy 367 @ Parker Rd)

(314) 355-7900

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(314) 355-7900

12060 Lusher Rd
Spanish Lake, MO 63138
(Hwy 367 @ Parker Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Discovered trailer tire was not too good but it made it to Florida. Other than that, everything was fine

FUTURA T. 
Rating:
4.0

Customer did not leave a comment.

Dajuanda W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
3.0

Customer did not leave a comment.

Kamille L. 
Rating:
4.0

Customer did not leave a comment.

KATHLEEN M. 
Rating:
5.0

SITE MANAGER LARRY AND STAFF WAS VERY HELP WITH MY ONLINE ORDER GONE WRONG I HAD FROM ANOTHER SITE THAT HAD LIMITED RENTAL TIME BECAUSE INEED FOR LONG THEN WHAT I STATED ON ONLINE WAS CONFUSING !!!!!I NEED IT ON SAT BUT WANT TO PICK ON FRIDAY THEN USE SAT 6HR AND THE OTHER SITE HAD ALREADY HAD RESERVATION FRO THE SAT MORING NEED EXPLAINATION ON HOW TO LONG TO RESEVE !!!! I WAS REFER TO LARRY NOT FAR AWAY TO FIND A RENTAL LAST MINUTE ON A FRIDAY AND EXTEND MY TIME OF MY RENTAL AM OUT OF TOWN HELP MY GRANDMOTHER CLEAN OUT APARTMENTLARRY WAS A GREAT BLESSING MAKING THE PROCESS VERY EASY THX

BILLIE J. 
Rating:
5.0

Customer did not leave a comment.

ADEKUNLE A. 
Rating:
5.0

Great place and staff!

JOHN H.  |  Overall Experience 
Rating:
5.0

Every time I come to the U-Haul on 367 the people there are courteous and the equipment is always ready and clean will always recommend to other people

DARRYL D. 
Rating:
5.0

Larry and team always awesome

MESHEA H. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
4.0

Customer did not leave a comment.

VERINICA L. 
Rating:
5.0

Customer did not leave a comment.

MARY W. 
Rating:
5.0

The personnel were very friendly, helpful and knowledgeable.

VERNICE H. 
Rating:
3.0

Receipt snd charges to card don't match and. Any get answers on why

ANGELA B. 
Rating:
5.0

Customer did not leave a comment.

JOHNATHAN J. 
Rating:
5.0

This location always gives outstanding customer service.

CLAUDE S. 
Rating:
4.0

Customer did not leave a comment.

ALAN H. 
Rating:
5.0

No complaints thanks to everyone. Moving wasn't that bad.

KEYONNA B. 
Rating:
5.0

Customer did not leave a comment.

JANELL L. 
Rating:
5.0

Nathan was awesome. He checked in our rental. He was so helpful. I'd go back to that location because of him.

kimberly D. 
Rating:
5.0

Customer did not leave a comment.

RARLON R. 
Rating:
5.0

Everything was fine And the employees was very friendly and helpful.

CHARLES H. 
Rating:
5.0

Very helpful after having to drive over 30 minutes from another store who didn't have the truck I needed for my reservation. Got me in and out in less than 10 minutes.

Ricky M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer Service is the best! I always get a truck in a decent amount of time..

PAUL C. 
Rating:
5.0

Great! Please give it try

ANTONIO T. 
Rating:
5.0

The manager of this u-haul was very nice friendly and respectful and dose his very well and patient to his customers

RONALD M. 
Rating:
5.0

Service was great at Uhaul as always. Really appreciate this company.

ANTHONY F. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

More staff

TEARA S. 
Rating:
5.0

Prices Too high

RICHARD S. 
Rating:
5.0

They are so friendly

CHRISELYN M. 
Rating:
5.0

Nothing your U-Haul is the greatest I love working with Sharon and Larry they was always on point with everything you needed and if you didn't have it at that location they would call another location to find it

CATHY W. 
Rating:
5.0

Customer did not leave a comment.

DARRYL M. 
Rating:
5.0

Customer did not leave a comment.

Orville J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandranita C. 
Rating:
5.0

Customer did not leave a comment.

TERRELL P. 
Rating:
5.0

Customer did not leave a comment.

YURLESIA M. 
Rating:
5.0

None the workers Cooper and Demetri has been great in customer service and I will definitely recommend them for promotion!!

Paul C. 
Rating:
5.0

The staff are friendly and helpful I appreciate their professionalism.

GERALDINE G. 
Rating:
5.0

Great service

STAYCEE D. 
Rating:
5.0

Larry and the the staff did an awesome job accommodating all the customer's needs in a professional manner; considering all the systems were down. The customer service I received, was exceptional, didn't allow me to leave the facility, until I was well serviced. Returning equipment and utilizing the storage units. Awesome job Spanish Lake Team;Upfront and Behind the scenes.

meshea H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria H. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY B. 
Rating:
5.0

Not much, i would like to say Selwin Cooper checked me in an was a wonderful help to me. He was both professional and knowledgeable, great job!!!

ROLAND J. 
Rating:
5.0

Selwyn was awesome!! Excellent customer service skills!!! Will use again!!!

MARANDA B. 
Rating:
5.0

Customer did not leave a comment.

TERRENCE T. 
Rating:
5.0

Customer did not leave a comment.

LAMARK M. 
Rating:
5.0

Please enforce the gas return policy

DARRYL H. 
Rating:
4.0

Customer did not leave a comment.

BRIAN P. 
Rating:
4.0

Not much to improve. First time for me at this location. Very nice customer service. Very unlike the other location I previously used.

Larry M. 
Rating:
5.0

Customer did not leave a comment.

ASIA C. 
Rating:
5.0

Every time I rent is always professional and equipment is always clean

DARRYL D. 
Rating:
5.0

Customer did not leave a comment.

robert L. 
Rating:
5.0

Wonderful service every time

VANITA L. 
Rating:
5.0

Customer did not leave a comment.

JIMMIE W. 
Rating:
4.0

Customer did not leave a comment.

JOSHUA D. 
Rating:
5.0

Customer did not leave a comment.

DEREK F. 
Rating:
5.0

I'm completely satisfied,no change needed

ARNELL D. 
Rating:
5.0

Customer did not leave a comment.

RICKEY M. 
Rating:
5.0

Absolutely Nothing...Superb service.

EDWARD S. 
Rating:
5.0

Customer did not leave a comment.

ELOISE C. 
Rating:
2.0

Have the equipment that the customer reserved.

MARK D. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR H. 
Rating:
5.0

Customer did not leave a comment.

JEROME T. 
Rating:
5.0

Coop was someone who work there and he was amazing and had great customer service.

TRERON M. 
Rating:
4.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

I don't know -- the service was excellent and did not have to wait a long time. Everything was explained really well..

EDWARD J. 
Rating:
5.0

Customer did not leave a comment.

LATIJERA B. 
Rating:
5.0

Customer did not leave a comment.

LATIJERA B. 
Rating:
5.0

Customer did not leave a comment.

BRIA J. 
Rating:
5.0

N/A

DWAYNE D. 
Rating:
5.0

No improvement needed

Tinya M. 
Rating:
5.0

There's nothing else you could do! The service is FAST & FRIENDLY! From start to finish it was PERFECT! Thus the reason I ALWAYS come out of the way and pass 6-10 other UHaul locations to come to this one!

Michele C. 
Rating:
5.0

Customer did not leave a comment.

DALONDA B. 
Rating:
5.0

Customer did not leave a comment.

Charles T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THEODORE S. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY P. 
Rating:
5.0

The price for what I rented a truck for an the time was outrageous. I only rented a truck for a few hours an paid the same as if I rented a truck for a weekend. I will look at other rental places for my next rentals if this is the prices. It cost me $140 plus $20 in gas. I only had the truck for 3 hours and that price is ridiculous.

KEVIN H. 
Rating:
5.0

None! Great Service!!

PAUL C. 
Rating:
4.0

I've rented from you guys before on several occasions, and every time, my experience were the same, no problems am went well.

VONNIE R. 
Rating:
5.0

My storage is here and I love their service.

DAREISHA R. 
Rating:
4.0

Fill up trucks with fuel before you rent them out so the customer is not starting out with very little.

JOCELYN M. 
Rating:
5.0

Customer did not leave a comment.

Mike E. 
Rating:
5.0

Larry and his crew is awesome I appreciate everything

ROGER B. 
Rating:
5.0

Customer did not leave a comment.

FLOYD B. 
Rating:
1.0

Customer did not leave a comment.

dana C. 
Rating:
4.0

Faster service It be a line every time I rent. Coming and going but that's it. Great service.

ANTONIO T. 
Rating:
5.0

Every time I come service is accident and equipment is always clean

DARRYL D. 
Rating:
5.0

Nothing

LAWRENCE S. 
Rating:
5.0

Customer did not leave a comment.

WILLIE T. 
Rating:
5.0

Customer did not leave a comment.

Charlese A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

N/A.

PAUL A. 
Rating:
5.0

This location is stellar They have outstanding customer service and are very amazing

DIANNE W. 
Rating:
5.0

Just keep doing what you doing 😀😀

Sam N. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP S. 
Rating:
5.0

None Great Customer Service!

PAUL C. 
Rating:
5.0

Customer did not leave a comment.

TAKEISHA H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Stephanie J. 
Rating:
2.0

The information for the truck was incorrect and I was over charged and then given a small hassle but was later resolved.

DENISE H. 
Rating:
5.0

Thank larry for all his help very professional

KELLY N. 
Rating:
5.0

Good customer service and a very clean place

Stephanie T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stanley C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stanley C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jeanett m.  |  Overall Experience 
Rating:
5.0

Great general manager!

albert b.  |  Overall Experience 
Rating:
5.0

N/A

Pashiea W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley J.  |  Overall Experience 
Rating:
5.0

Spray for bugs more often.

virginia w.  |  Overall Experience 
Rating:
5.0

I love his knowledge about how much truck we need and room size for furniture storage. Clear to details.

jeanett m.  |  First Impressions 
Rating:
5.0

The best customer service ever. Thumbs up for my guy.

Zebulun B.  |  First Impressions 
Rating:
5.0

The entire staff at the 367 site went above and beyond their normal duties on multiple occasions in helping me store and transport my belongings.

Frank A.  |  Overall Experience 
Rating:
5.0

We received excellent & courteous service above & beyond our expectations.

virginia w.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

tiffany t.  |  Overall Experience 
Rating:
5.0

Never had a single problem. Staff was always excellent! Thank you for your promptness and support.

Allyn G.  |  Overall Experience 
Rating:
5.0

My rental experience at this location was exceptional. All the employees were courteous and very helpful--they knew me whenever I came in to access my unit, I would use this location again for any storage need and I would also recommend them to anyone who would need storage also,

Tommy N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shirlyn c.  |  Overall Experience 
Rating:
5.0

The people here were always nice and accommodating!! I most definitely will always recommend someone to you guys!!!

Tammi G.  |  Overall Experience 
Rating:
5.0

They lady that wait on me was very nice

D'Angela T.  |  First Impressions 
Rating:
5.0

No comments

John L.  |  Overall Experience 
Rating:
4.0

None at this time

Bernard C.  |  Overall Experience 
Rating:
4.0

Everyone is friendly and helpfull

THOMAS S.  |  Overall Experience 
Rating:
5.0

I would never go to another U-Haul location there customer service is the best. They take extra care of customers far and beyond thumbs up to Theo!!! Thank you!!

Corey C.  |  First Impressions 
Rating:
5.0

Service was great 👍 friendly cashier I would use this U-Haul again,and recommend this ☝️

Wanakee B.  |  First Impressions 
Rating:
5.0

The staff were really helpful

Murray W.  |  Overall Experience 
Rating:
5.0

Excellent customer service

Keith L.  |  First Impressions 
Rating:
4.0

Excellent facility

Karl R.  |  Overall Experience 
Rating:
5.0

To. UHaul you guys was verry helpful. And. If i should need. You all agian. I wii make sure i see you Theo. Thank You.

Otha J.  |  Overall Experience 
Rating:
5.0

Very nice people who who knowledgeable and helpful

ciarra B.  |  First Impressions 
Rating:
3.0

I would like to be able to get into my unit any time I want or need too. I chose this place because my daughter lives very close but if I had known it was not an 24 hour access.

Cynthia M.  |  First Impressions 
Rating:
5.0

The staff at this U-Haul location was very friendly and went above and beyond to meet my needs

Mia H.  |  Overall Experience 
Rating:
5.0

Every employee was very helpful. I really appreciate the business

tryce w.  |  First Impressions 
Rating:
5.0

👍🏾

Derek M.  |  First Impressions 
Rating:
5.0

Theo is the bomb

margaret h.  |  Overall Experience 
Rating:
4.0

All of the staff was extremely helpful and courteous

LARRY S.  |  Overall Experience 
Rating:
5.0

I love this place

shonta d.  |  Overall Experience 
Rating:
5.0

Great store

Wiley-Ann C.  |  Overall Experience 
Rating:
5.0

My experience with this Uhaul company was more than belightful they walk me through everything helped me find the perfect storage for me and the staff was amazing. Thank you so much

Ulonda D.  |  Overall Experience 
No reviews have been submitted for this location.

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