Customer Reviews for U-Haul Moving & Storage at I30 MacArthur

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at I30 MacArthur

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TYRONE F. on

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THE DELIVERY PERSON AN NICE AND VERY HELPFUL.

Joshua G. on

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Jaime N. on

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Ryan is such a pleasure to work with! Moving is hard enough as it is! Ryan has been so nice and helpful! Working with him at Uhaul made my transition smooth and easy. ( Easy as can be in 100 degree heat!) I cannot thank him enough! He's a keeper!

John M. on

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upon return of the equipment, could not find anyone in the office. I used the walkie talkie to call them as the instructions on register said- no reply. After 15 minutes had to proceed to hunt someone down back in the pods area to assist with check in. Unaccesptable

DORIS D. on

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Everything was great! The person at the counter was extremely kind and helpful.

Veronica R. on

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LIlia C. on

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tony v. on

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Great staff and very friendly and easy going.

Elysee M. on

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Lah M. on

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Good guy

DAVID S. on

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Robert T. on

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Jerry A. on

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Michael H. on

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The Manager and staff on sight were very helpful and professional.

Anthony and Dian C. on

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Mike C. on

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U haul did not give me as an existing customer the choice of moving my RV into the lot across the street while working on the lot where it was parked. Not a good way to treat customer

James K. on

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Juan C. on

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Tom O. on

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The yard to pick up and drop off a trailer is ridiculous. The pickup area is the size of a row in a parking lot. Not much room. To drop off I needed to back in from a busy street. Not good. People were great.

Calondra T. on

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Connor H. on

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Sarah G. on

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Ryan was super helpful, he does such a great job explaining and making sure everything is understood. He made the visit so easy and hassle free.

amar s. on

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Blesani F. on

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Let me talk to Mark next time I rent a Uhaul from this address, he's awesome!

Shantel B. on

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Can’t think of anything to improve. I had a great experience

Victoria M. on

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Manager was really friendly and helped answer all questions needed. Love the reasonable priced lock and 1st month free.

James M. on

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We used the after hours drop-off and it was very convenient and easy.

Arturo Z. on

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I will be back thank you for y'all services.

MARGARET E. on

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So:metimes I have trouble getting the big doors closed but the personnel have always helped. They have always been friendly

John S. on

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This facility could never find our electronic payment. We had cancelled checks yet they kept insisting we had not paid. I spent lots of time arguing about payments we had made electronically

Michelle A. on

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Great service, nice people, clean, organized and very helpful. Even was having trouble with getting furniture disassembled to put in storage and they let us borrow tools without hesitation.

Cindy H. on

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Great and friendly customer service. I’ve had to keep my belongs in storage twice and this is the place I went!

Ron G. on

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Very satisfied

daniel c. on

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great service!

JOVON L. on

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Poor organization and management

Terri M. on

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I did not go with this storage company. Please stop sending emails.

NATHAN H. on

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The security gate for storing campers was broke and left open many times I had to go up to get my camper.

MARK M. on

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When I purchase a new trailer I will use your facility again. Thank You: Mark Miller

bertha m. on

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Your person on site is awesome but the reservation people need to be made aware of situations in different cities. I was unable to use your storage facillty so I can't give it a rating.