U-Haul Moving & Storage at Kanis Rd

6705 reviews

7618 Kanis Rd   Little Rock, AR 72204
(W Of Rodney Parham Rd)

(501) 224-5510

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Contact Us

(501) 224-5510

7618 Kanis Rd
Little Rock, AR 72204

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Employees was very nice and responsive when needed. They helped excitingly with assisting on getting information in and getting me out.

shyron R. 
Rating:
5.0

Customer did not leave a comment.

Lannie B. 
Rating:
3.0

They did not tell me that I could have save money, they upcharge me with no regard. I am going to call the headquarters to file a complaint.

LAJOY M. 
Rating:
5.0

Customer did not leave a comment.

ANGELA W. 
Rating:
5.0

Customer did not leave a comment.

jack h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rufus B. 
Rating:
5.0

Customer did not leave a comment.

Rufus B. 
Rating:
5.0

Customer did not leave a comment.

IRA M. 
Rating:
5.0

Team was VERY helpful.

Larry G. 
Rating:
5.0

Customer did not leave a comment.

KEEANNDACE P. 
Rating:
5.0

very helpful and gave good suggestions on use of trailer for towing and packing

MIKEAL L. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Saundra S. 
Rating:
3.0

Customer did not leave a comment.

CASSIDY T. 
Rating:
5.0

Mark entrance more clear.

Rodrigo B. 
Rating:
5.0

Customer did not leave a comment.

TERRY A. 
Rating:
5.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

Staff was friendly professional But the cost was ridiculous

DONNA R. 
Rating:
5.0

Customer did not leave a comment.

Ake F. 
Rating:
5.0

Great experience

Anthony J. 
Rating:
5.0

Great service.

CARTORI M. 
Rating:
5.0

Customer did not leave a comment.

CHARLES V. 
Rating:
5.0

Customer did not leave a comment.

Celia C. 
Rating:
5.0

The texted link to check the uhaul doesn't work/takes too long to load causing the page not to work.

RAVEN F. 
Rating:
4.0

Customer did not leave a comment.

JENNIFER W. 
Rating:
5.0

Staff is great! Very friendly and very efficient.

LARRY W. 
Rating:
5.0

Customer did not leave a comment.

jennifer C. 
Rating:
4.0

associates were most helpful and had a pleasant attitude.

WALTER L. 
Rating:
5.0

Smooth operation

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

GENE C. 
Rating:
3.0

Customer did not leave a comment.

James R. 
Rating:
4.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

Shelly L. 
Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
4.0

I've used Uhaul twice this year for moving. 5/5 recommended

Anabeth M. 
Rating:
4.0

Antony makes all the difference for this location. Great attitude.

THOMAS G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stewart T. 
Rating:
4.0

Customer did not leave a comment.

Ethel M. 
Rating:
3.0

After calling several local U-Hauls to try and get some assistance one location even asking “yeah what do you need?” no greeting barely a hello, still ended up using customer service to get a rental. I was not pleased with the service that was rendered with the last minute changes I wish I could have had another option. I will definitely have second thoughts about using this company again. I have always used this company before; but this time I'm upset by the inconvenience overall along with the nonchalant not my fault nor problem attitudes of people I came in contact with. I didn't get the sense of customer service. Although I'm sure it was pleasant to take my money. If you all read this hopes that you implement the necessary changes. It's not a good look.

BRITTANY B. 
Rating:
2.0

Was given one price from asst manager. I called and changed truck size to smaller truck.when I picked it up the lady said that my price was higher than the bigger truck went from 15 foot to 10 foot went to pick truck up at 6:30 and was told truck was scheduled for 5 and that was time to return and that or I would be charged for another day. I called 800 # and was given a extra day I did the changes because I had to have truck and couldn't afford to check with other companies

LARRY S. 
Rating:
5.0

Staff was friendly and helpful

LASHUNDA R. 
Rating:
2.0

Customer did not leave a comment.

Robin P. 
Rating:
5.0

Customer did not leave a comment.

Leland S. 
Rating:
3.0

Opening time posted as 7a. I arrived a bit before 7a and it was already open. Minor, but I would have been there earlier if I had known. My truck needed air in the tires. Happily, taken care of by an employee when I asked. Staff seemed a little haphazard and disorganized. Energetic, though.

LOUIS M. 
Rating:
4.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Very helpful and knowledgeable Staff

VERONICA AGNES F. 
Rating:
1.0

Your GM is a racist. She was very rude to me and she refuse to respond to my emails or ones from my family. I paid you all for about three years, and when i was hospitalized for emergency surgery, my daughter asked for a possible ext. Dhe even had a letter from my doctor. Your female GM said, I don't care if she is sick. She has to pay. My daughter never said she would pay, only asked for a few days after the 3rd. So, no I will not be telling anybody about how good you are. You all should be ashamed. She is a rude, racist who does nit have a heart of compassion. I paid, yes I did!

deborah w.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JC A. 
Rating:
2.0

The driver's side window on first truck assigned was inoperable. The second truck was filthy and they made no attempt to clean it. It was also excessively noisy in the cab while driving and highly inefficient with fuel. No dolly was available, in spite of it being reserved and only a third of the pads I ordered were available.

David P. 
Rating:
4.0

Customer did not leave a comment.

THOMAS G.  |  First Impressions 
Rating:
5.0

The dome lights in the cargo area do not work. I didn't check them before I left.

THOMAS G. 
Rating:
4.0

Customer did not leave a comment.

DESMOND G. 
Rating:
3.0

I was charged for pads and a dolly that I didn't receive when I picked up the truck. Probably the fault of the pick up location and not the drop off location.

Walter B. 
Rating:
5.0

Customer did not leave a comment.

Gerald F. 
Rating:
5.0

Customer did not leave a comment.

ERIC N. 
Rating:
5.0

Customer did not leave a comment.

Carrie D. 
Rating:
5.0

Excellent facility and staff

JANET F. 
Rating:
4.0

Only thing I didn’t like was I checked out on the 30th of October and my bill wasn’t due until the 3rd of November and I still got changed for the whole month of November

Mecca M.  |  Overall Experience 
Rating:
5.0

I love uhaul!

Candice M.  |  Overall Experience 
Rating:
4.0

Do a walk through on return vehicles . I was issued a truck that was not cleaned ; there was dirtt on the floor . I do believe that there should've been some kind of discount on my bill..

LISA F. 
Rating:
3.0

I was told ONE of my TWO trucks (that followed each other) had 300'ish miles MORE than the other. Zing: charge to my Discover card! When I & my drivers explained there's no way that could happen (one driver had documentation of his trucks mileage at each stop)---it didn't matter. We were charged for the extra. I was not happy:'that's our policy' was all I was told. You [I] can make a grievance with the company. Then 10" down the road I got a call "yeah, i logged something in wrong, so your Discover card will be reversed". No apology....not a very good experience on the Arkansas end of this trip!

Maggie H. 
Rating:
5.0

The office was busy, but everyone was working hard to get everybody served. Not a long wait at all. Would definitely recommend.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Samuel J. 
Rating:
4.0

Customer did not leave a comment.

Ashley B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES F. 
Rating:
5.0

Customer did not leave a comment.

Ashley-Pauline M. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
3.0

I never got a dolly even though I was charged for it, this made my move much more difficult. The one who handed me the keys, mentioned he didn't have a dolly for me but he didn't make any note or adjustment to my bill. I also left more gas in the vehicle then what was in it, shouldn't there be a credit there too since charges are applicable when you bring it back with less fuel?

Ian K. 
Rating:
3.0

I dont like your advertisement where it says 19.95 for a rental and I thought the young man had told me .49 cent a mile and not .79 if I had known that I would have not rented the truck that is just way too much, I will never rent a truck from uhaul again it is very expensive Gina Thomas-Littlejohn

GINA T. 
Rating:
5.0

Customer did not leave a comment.

RUFUS B. 
Rating:
3.0

I tried to call the location to know if I can drop my car upon picking the rented truck, I was on the phone for 30 min, someone told me that the location manager will call me, I never received a call, finally had to ask someone to drop me. Once there, I saw that they had parking for customers, and the manager could have called (he was just walking around), but not called me, and they gave me a paper showing the truck was full in fuel, but upon checking, it was not full. I brought the truck full in fuel, he refused to credit me with extra fuel I brought. Overall, their customer service was mediocre at best.

DAUD S. 
Rating:
5.0

Customer did not leave a comment.

Rufus B. 
Rating:
5.0

Need more customer service reps.

CAROL J. 
Rating:
5.0

Customer did not leave a comment.

RUFUS B. 
Rating:
5.0

Customer did not leave a comment.

RUFUS B. 
Rating:
5.0

Customer did not leave a comment.

MARY L. 
Rating:
5.0

Customer did not leave a comment.

tangela N. 
Rating:
5.0

Customer did not leave a comment.

DEIDRE G. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer service was on point at the Kanis location in Little Rock AR. Phones & walk-in traffic seemed very busy, staff handled every customer with efficiency & were incredibly helpful & genuinely friendly.

MARY D. 
Rating:
5.0

Customer did not leave a comment.

Morgan F. 
Rating:
3.0

Over charged on miles and my 30.00 was not returned

Kaelon K. 
Rating:
5.0

Customer did not leave a comment.

TAYLOR W. 
Rating:
5.0

good experience , good customer service

MELINDA F. 
Rating:
5.0

Customer did not leave a comment.

SHANNON M. 
Rating:
2.0

No one was at the deck when i came to check in. Staff was outside cleaning and doing other duties. A second and third customer joined me in the office before the staff came in to attend the desk. The gentleman who helped me at the desk was awesome. So was the guy who helped connect the trailer. I was not told that an after hours drop off would cost an additional $20. Was not told about a $15 cleaning charge. We returned the vehicle the same day and was spotless. We transported a table and some chairs. Those two charges doubles the cost of our 1 day (5 hour rental). I understand that COVID has affected all businesses, but a $15 charge to clean is price gouging and $20 after hours drop off with reduced hours of operations is opportunistic and borderline sleezy. Very disappointed in this uhaul experience.

Brian B. 
Rating:
1.0

Not charge them for things they didnt receive and charge for them for things that I unchecked twice and still got charged for

Jeremy K. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
4.0

Cleaner van, especially during pandemic!

TAKEEMA W. 
Rating:
5.0

no recommendations at this time. My transaction went well. Customer service was great! Vehicle was clean and ready when promised. Excellent service! Well done!

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
1.0

Customer did not leave a comment.

Kim H. 
Rating:
5.0

Derris Bates @ Kanis U-Haul in Little Rock was the best customer service rep I have had with U-Haul.Very professional, with a great charismatic and uplifting personality, loved what he was doing and helping others.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

Johnny H. 
Rating:
5.0

Customer did not leave a comment.

Olivia G. 
Rating:
4.0

The truck I got was in bad shape. Front end bouncing. All in all I got it done but the front end on that truck needs work.

HOWARD S. 
Rating:
5.0

Customer did not leave a comment.

Virgina B. 
Rating:
5.0

Antonio was excellent and the pregnant woman who hooked up the car carrier was also.

HAROLD T H. 
Rating:
4.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

Muhammad N. 
Rating:
4.0

Customer did not leave a comment.

yolanda R. 
Rating:
5.0

Customer did not leave a comment.

Robert B H. 
Rating:
5.0

Very nice guy at the counter and terrific people all the way around.

TRACY C. 
Rating:
5.0

Customer did not leave a comment.

TAYLOR W. 
Rating:
2.0

I visited Uhall on the ninth of this month, as usual to pay my bill or earlier, italk to one of the supervisors about what kind of help that they were doing for their Customers due to Covid 19, he only offered me late fees coverage, that's not a issue i am never late been using the storages for three years was having problems cause i am now unemployed, couldn't GET ANY HELP UNBELIEVABLE

chyrel h.  |  First Impressions 
Rating:
4.0

Good for storage but the price was just tooooo much. I found a huge storage with all of the amenities etc and it's just $55 other than that it was not so bad and it worked while I needed it

ASHLEY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valorie F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valorie F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kaverick h.  |  Overall Experience 
Rating:
5.0

I’ve used this location for years off and on and have always had a good experience.

CHERITH B.  |  First Impressions 
Rating:
5.0

I’ve used this location frequently & have always received excellent service.

Joe L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff B.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. Antonio was especially friendly and helpful- he went out of his way to make sure I was taken care of.

TRAVIS MATTHEW S.  |  First Impressions 
Rating:
5.0

Marshall and Antonio where great in helping get me checked in and set up in the storage unit I needed! Great assets to your location!!

Jason R.  |  First Impressions 
Rating:
5.0

Superbly helpful and friendly I couldn’t of asked for more. Thank you!

Dustin T.  |  First Impressions 
Rating:
5.0

Very helpful, friendly employees!! I would absolutely recommend this facility to anyone in need💯

Kayla Z.  |  Overall Experience 
Rating:
5.0

The staff was great! Very friendly and helpful!!

Kristin M.  |  First Impressions 
Rating:
3.0

The employees were very friendly and helpful, but the facilities seemed to have many issues. A lot of interior lights were burned out on multiple occasions when we visited, the gate to access the storage building area was always open when we visited, we noticed rat poison laying around, multiple units near my own had cards on the door that said they had mold growing inside and remained that way the entirety of the time I had my unit, and the insulation on the ceiling in my unit was falling apart so badly that all of my items had to be cleaned off upon removal. As I said, the staff was always kind and helpful, but the facilities could use some better upkeep.

Melissa J.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JOHN N.  |  Overall Experience 
Rating:
5.0

I had a free one month storage as a bonus for renting from Uhaul which in itself was a plus. The staff went above and beyond in networking for me to help sell the fridge I was storing, saving me storage fees. I am very grateful to them for their efforts and time. It is a blessing to have caring people, especially during the time of a stressful move. Thank you again management and staff of Kanis Rd store in Little Rock.

William K.  |  Overall Experience 
Rating:
5.0

Antonio is the best. He helped us in so many ways we can not thank him enough!

James K.  |  Overall Experience 
Rating:
3.0

My only complaint is that the outdoor access storage unit I reserved online was not actually available when I arrived. There were indoor and larger units available, just not what I asked for or what was confirmed online. The storage unit I ended up with was $30 more per month, which will add up over time. I was told that the U-Haul website confirmation doesn't necessarily mean anything for the local U-haul businesses. I've had this problem before where the right hand doesn't know (or care) what the left hand is doing. The local folks did try to accommodate my exist request, but it would have meant going to a different branch/facility, one further away from my residence. The average rating is for the complete (and final day of the) U-Haul experience.

Joel E.  |  First Impressions 
Rating:
5.0

This is a great place for storage!

demetria w.  |  Overall Experience 
Rating:
4.0

While the staff was mostly friendly. One in particular name Antonio Cokley. The cleanliness of the place and security of the place could be better. I pd for 24-Hour access, the security gate was not c

EVELYN M.  |  Overall Experience 
Rating:
5.0

Top notch team at this U-Haul -- friendly and helpful.

Brock M.  |  First Impressions 
Rating:
5.0

No complaints. Was treated with respect. Everyone was helpful

Andrea D.  |  First Impressions 
Rating:
5.0

Two members of the team assisted me at a time that was stressful for me. The manager/owner was very calming and patient which helped to relieve some of my anxiety.

Donna N.  |  First Impressions 
Rating:
5.0

Everything was great!

Jeff H.  |  Overall Experience 
Rating:
5.0

Have no comments

Lawrence T.  |  Overall Experience 
Rating:
5.0

John was great. Helped me solve a problem with a reservation with ease. Huge property with plenty of room to turn around, park, and manage my trailer and vehicles. Best U-Haul I’ve been to ever.

Jeff H.  |  First Impressions 
Rating:
4.0

The manager Coley handle my business very prompt and professional but I was shocked when he told that this location didn’t offer a storage free for the month when you rent a truck..

Lawrence T.  |  First Impressions 
Rating:
5.0

They made sure everything was taken care of in a quick manner. I didn’t have to worry about anything. Please give this location a raise

Gregg F.  |  Overall Experience 
Rating:
5.0

Everything went great! Great customer service and great people. Thanks for all the help.

Glen S.  |  First Impressions 
Rating:
4.0

None

JACKIE J.  |  Overall Experience 
Rating:
5.0

the staff at uhaul was very helpful and professional.

Dallas I.  |  Overall Experience 
Rating:
3.0

The $30 late fee on the 3rd day after your due date is like racketeering other storage facilities charge a $1 a day when late.

toiya M.  |  Overall Experience 
Rating:
4.0

Thank you

neta d.  |  Overall Experience 
Rating:
5.0

Great job

michelle l.  |  First Impressions 
Rating:
4.0

My experience at this u-haul has always been good. Friendly customer service.

kelly c.  |  First Impressions 
Rating:
5.0

I would recommend this Uhaul if you're in need of a storage or a truck if or when you move. The staff was always friendly and helpful.

karla K.  |  Overall Experience 
Rating:
4.0

I ended my contract mid month and was expecting a pro-rated refund of the last month paid. That would be my only gripe and they raised my fees 2 months into my agreement. Bait and switch.

Brent B.  |  Overall Experience 
Rating:
5.0

The staff could not have been any more courteous, helpful or accommodating. My UBox storage arrangements/needs were anything but ordinary, but Allison and her team made it easy every step of the way.

Mary T.  |  Overall Experience 
Rating:
4.0

I've done business with this Uhaul several times and never had a problem.

David C.  |  Overall Experience 
Rating:
5.0

It was a good experience

Marques O.  |  Reservation 
Rating:
5.0

They are always great with my needs

MIA S.  |  Reservation 
Rating:
4.0

Everything was 👍🏾

Taylor W.  |  Overall Experience 
Rating:
2.0

We had a great experience until we moved out. Our card was ran for the whole month with no prorating options. That is a cheap way to do business. U-haul should really look at amending the policy.

Katelyn C.  |  Overall Experience 
Rating:
5.0

I'm always impressed and pleased with the service here! Very friendly staff that's fun to interact with!

Robert S.  |  Overall Experience 
Rating:
1.0

The staff was so slow at getting to the customers in the lobby. The older lady in the store has the most nastiest attitude I’ve ever seen. She was rude, disrespectful, and not polite at all.

Jasmyne B.  |  Overall Experience 
No reviews have been submitted for this location.

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