Customer Reviews for U-Haul Moving & Storage at L St

Rating:

5.0

Easy to use this location.

Rating:

5.0

The staff was so excellent in accommodating our rental. Totally service oriented!

Rating:

5.0

I appreciate the agent working with me to switch into a larger unit when I accidentally reserved one that was too small. Thank you

Rating:

5.0

Staff was extremely helpful.

Rating:

3.0

This location did not have the vehicle I had reserved and did not notify me in advance of this. I needed a specific size trailer. The staff seemed disorganized and unprepared. They said they thought someone may have stolen a trailer and they had rented the only other size they had that I had reserved days in advance to someone who walked in that morning for a rental. The trailer was not ready as it did not have retention clips for the chains so they had to go find some. They did offer a different trailer at a reduced price.

Rating:

5.0

U-Haul trailers are excellent and tow flawlessly. As long as you load them as instructed. As a tip the large 27x17 boxes xmart sells fit perfectly in the 5x8 trailer stacked lengthwise and 3 tall. U Haul does need to update the trailers chain hooks so they fit around the thicker hook ups on trucks. The technician did not know the workaround.

Rating:

5.0

This is a great location in Omaha. The staff is top notch and excellent to work with during our move. We will be back soon.

Rating:

5.0

Owner very professional.

Rating:

5.0

When I arrived at the location to pickup the trailer, it was very busy with a lot of customers waiting to get assistance. The U-haul team worked very fast to get everyone taken care of in a timely manner. I assumed I would be waiting for probably an hour but it turned out to be less than 20 minutes. Kudos to the U-Haul service techs!

Rating:

5.0

Nothing! Greatest location in Omaha!! Thank you!!

Rating:

5.0

Nothing

Rating:

5.0

I had scheduled online, and made some errors. The guy who checked me out fixed those errors and saved me money. it was a very good experience. I forget the guys name.

Rating:

5.0

The associate was beyond helpful and I really appreciated this!

Rating:

4.0

I didn’t get the furniture pads I paid for ahead of time. Highly recommend double checking that they’re in the trailer rather than believing them.

Rating:

5.0

The pickup and drop off was perfect, you have very courteous employees. I appreciate them, thank you. The trailer also pulls very well compared to other trailers I have towed with.

Rating:

5.0

Outstanding customer service!! Great value!

Rating:

5.0

Excellent customer service from Andre and everyone else! All were so friendly and professional!

Rating:

2.0

The person who checked me in did not do her job at 5:00 pm on 5/26/25. I had to call at 7:30 the next day, the store would not answer so I had to talk to someone in the call center. They told me I would get a call from the store. Guess what, no call but an email at 2:20 saying it was checked in today. Poor customer experience from the 84th and L street location. Guess I will pick a different location next time.

Rating:

5.0

Very helpful employees, Thanks

Rating:

4.0

The only thing I didn't like is that I was told that I had to rent it for 2 dAys I didn't nx it fr 2 days and then fact that I had to pay for both when I lnl

Rating:

5.0

Very disappointed, mileage was off, gas marker was off, but largest issue to make me very unhappy was that the air conditioning did not work. I had a 3 1/2 hour drive in 85* heat. Was miserable. The location didn’t have another 15’ truck for 2 hours or so but who knows if that truck was ok and I couldn’t wait

Rating:

4.0

Very nice and made the process fast and easy

Rating:

5.0

All went well, both gentlemen I dealt with were great. I’ll definitely be back.

Rating:

5.0

Our experience was positive and staff was quite helpful

Rating:

3.0

The out side storage units aren’t clean and look old. The street to get to the units are totally raggedy. Need to fix and upgrade the outdoor storage.

Rating:

5.0

Above and beyond customer service! Ran into a problem and they solved it while making sure I didn't have any additional stress while moving! Truly life savers! Highly recommend

Rating:

3.0

Lots of debris in trailer: metal tabs, broken glass, old rag, Styrofoam. Customer service was very good.

Rating:

5.0

Keep up the friendly service, everyone was very pleasant to work with.

Rating:

3.0

The wiring installation messed up my vehicle safety sensors. I contacted support on Monday, 28 April for assistance . It’s been 24 hours with no contact .

Rating:

5.0

Helpful and fast

Rating:

5.0

The staff was very attentive and the process was very efficient.

Rating:

5.0

The location, equipment, and people were the best.

Rating:

5.0

The man helping me at the desk was absolutely incredible. Was having a hard morning and he made my process much more convenient and I got myself a storage unit! Very friendly, top notch service.

Rating:

5.0

You need better communication on your rental prices, the item I rented I had to go to the store to get the price of the rental. there is complications with your app and hard to use. I have rented from this store for years and love your service, these issues that I mentioned are the only problems I have found

Rating:

5.0

Was a great working truck and had no issues, people at the rental place were very people friendly

Rating:

4.0

Good customer service and friendly

Rating:

5.0

Thank you for the easy translation

Rating:

5.0

The staff was good. The trailer was supposed to be 6×12 however the ramp was not therefore it was useless and a total waste of money as I wasn't able to haul my motorcycle.

Rating:

5.0

this was a hassel free experience. i will use them again!

Rating:

5.0

Quick and professional service

Rating:

4.0

The employee was helpful and nice. Uhaul as an organization has gone so far down the micro transaction rabbit hole I would only recommend using them if they are literally the only option you have. Also, there should be laws against forcing people to take your scam ass insurance, which was not optional. Quit your bullshit uhaul.

Rating:

5.0

During return after hours tht mobile app and website would not allow me to sign in or create an account. It kept giving me a generic error. Luckily I was able to access a link from the original booking email which showed me to go through the return process. Hours later the several attempts I made to sign in, I finally got the single sign on coffee texted to me, so your system was having some problems last night that may need to be looked into

Rating:

5.0

Professional staff

Rating:

5.0

Still waiting on refund for not using the entire time of the truck rented truck for two days only keep for one

Rating:

5.0

The staff is very professional and helpful! A lot of businesses treat people like a hassle but not here! The crew went out of their way to accommodate me renting a couple trailers and it could not have been better! THANKS!

Rating:

5.0

Great customer service. Thank you.Steve

Rating:

5.0

The staff was super attentive , knowledgeable and helpful.

Rating:

4.0

My reservation at U-haul was for the Council Bluffs, location somehow. Or for some reason, it was changed to the 86th of L location. Pretty far out of the way for where I was going and what I was using the dolly for in the future. If a reservation is made, it should be kept at that location and not moved..

Rating:

1.0

I was very disappointed that our trailer had several inches of snow in it. It has snowed 5 days earlier and apparently that wasn’t enough time for them to remove the snow. Thankfully we were going somewhere with a shovel so we could clean it before putting our furniture in it. Also, the alley where you pick up the trailer is very poorly maintained. If you are going to require the customers to help push the trailer, the heat you could do is make sure the ground isn’t icy. Also, maybe fill a few of the holes in the ground so cars don’t get stuck.

Rating:

5.0

Customer Service agent was very helpful and friendly.

Rating:

5.0

Was a nice experience and you all made it easy to get the truck we needed and checknin was just as easy. Thank you.

Rating:

5.0

The staff and equipment at this location (84th Street) is amazing and the only place I go to rent a moving truck. Thank you.

Rating:

5.0

Everything was excellent - we would like a better price for the future when we do a cross country move from Nebraska to Arizona

Rating:

5.0

Customer service was exceptional!! Just keep doing what you’re doing CARRIE! Thankyou for making my move easier by being very helpful

Rating:

5.0

Great customer service, friendly very helpful!

Rating:

5.0

Mike and his staff were excellent to work with !!

Rating:

5.0

Mike was very helpful and professional.

Rating:

5.0

The online use is confusing when trying to set up a unit and the sizing can be a little confusing pictures with a reference for size would be helpful I was under the impression the unit would be much bigger then it is the staff was super helpful and was quick to help me find my unit and get in when having difficulties I would still recommend the place to family and friends

Rating:

5.0

Great service worked with me I would recommend 100%

Rating:

1.0

The dispatch messed up my scheduling. They told me they were going to refund me because I had to cancel my Help because they had it booked the wrong day. They had it booked when I was returning the vehicle. I needed to have it while I was unloading it into your storage unit, but the dispatch booked it the wrong dates I had to come back an extra day and I’m self-employed and value my time and also had to have my help come back. It was an inconvenience and then I have spoke to multiple people in your department. I get transferred multiple places I got transferred to Somebody in the main Marketing last name. Douglas left him five messages over five week. Period of time with no callback and then called and spoke to a Joshua in the same marketing department that your dispatch team told me they’re the people that do the credits. I have not received any credit to my account and I’m going to mark that transaction as fraud.

Rating:

5.0

Love the first month free

Rating:

5.0

Very helpful in helping me find the right storage unit to fit my needs.

Rating:

4.0

Lights were out in hallway and I made 2 complaints. I could not see. Didn’t like being in the dark.

Rating:

5.0

Kevin & his staff have provided EXCELLENT customer service in a timely manner with smiles! Never had an issue with my storage unit nor any issues with pest as I have had at other storage facilities in Omaha and surrounding areas. Will be utilizing this location in the future for moving and storage!

Rating:

2.0

Each time I came I had to get someone to unlock the door so that I could get into the building that my storage was at. And each time the person had a attitude about doing so.

Rating:

5.0

From start to finish UHaul was great. Did not try to add extra charges like those who move you. Added 5ft.. to my truck, no charge. They were straight and upfront with us all the way. Makes a Hugh difference at a transformative time in one’s life.

Rating:

4.0

Carts to use and an elevator

Rating:

3.0

I answered "yes" to questions 4 and 5, but I have a comment in regard to them. On two occasions, I asked different staff members to clean a sticky material that had been spilled in front of my storage unit, but no action was taken. Indeed the vicinity of my unit was not swept of other litter. In general, however, the facility was clean. I left U Haul even though I was had been there 14 years, longer than anyone else, because U Haul prices were no longer competitive and management did not have the flexibility to entice me to stay because of corporation rules.... all the best.

Rating:

5.0

U-Haul has so far been the most stress free part of this whole moving process. They give you a price and stick to it. No hidden fees like so many moving companies. Very well run, courteous, flexible business.

Rating:

5.0

Kevin & his staff provided a PHENOMENAL experience as well as an enjoyable one! I would recommend this location to anyone for superb service. I have used U-haul over the years and will continue to. Thank you gentlemen for your excellent customer service!.

Rating:

5.0

Chance & Amanda were AMAZING! Initially I spoke with Chance when I picked up the U-Haul. Although he was super busy on top of the crappy weather rolling in, he was still very polite, friendly & he made the process smooth & swift. I came the next day because we needed a last minute unit. Amanda was very helpful & professional. I was worried since it wasn't a pull up unit. She told me to check it out & if I'd prefer a pull up she can assist me with that. Before we were finished Chance came in. They both had a smile on their face the whole time. Eventhough a few things were last minute & I still had to have the U-Haul back by 4pm they were more than happy to help. Their positive attitude, willingness to help & quick service made both day more tolerable & less stressful. THANK YOU SO MUCH!!!

Rating:

5.0

Only having one entry is inconvenient. There was a look on the storage I rented after leaving the store. Instead of driving a moving truck again back and forth I walked only to n realize there’s no easy way back to the office if something like that happens

Rating:

5.0

Very well educated team, General Manager Kevin was very helpful.

Rating:

4.0

Thank you!

Rating:

5.0

Your customer service was second to none. A very pleasant experience

Rating:

5.0

Like the alarm and carts

Rating:

4.0

N/A

Rating:

5.0

Great U-Haul location. People friendly and very helpful and professional

Rating:

3.0

My storage monthly dues were raised 10 bucks 2x in the less than 6months we were there in august

Rating:

5.0

Just good service.

Rating:

3.0

Key card system was down. Didn’t not get key card the day we moved in.

Rating:

5.0

Very good

Rating:

5.0

Very easy process. They even helped me and showed me how to access storage, how to use the lock and the door system. Very friendly and helpful. Storage area is very clean.

Rating:

5.0

U

Rating:

5.0

Everything was great. I have no complaints or issues regarding my need for storage. It was a very nice experience.

Rating:

3.0

Staff was friendly, but we had all the wrong information to get to our unit and ended up wasting about an hour of our rental time. Was given a key card and told to go to the completely wrong place. Was not explained expenses on our bill and charged way more than expected. Tried to take photos of our vehicle for our initial survey and it would not accept, so we had to just forfeit filling out the preliminary surgery because then it timed out. The lights were totally out in our hallway which I understand totally happens, but was so dark we had a lot of trouble safely putting our furniture away. Very inconvenient as a whole experience and made the day stressful.

Rating:

5.0

I had some of my floor furniture mold had to through away one bench and I had to restore 5 pieces of furniture cause I didn't want to get rid of it.

Rating:

2.0

No lighting

Rating:

5.0

Great guys here TY uhaul for hiring awesome employees

Rating:

1.0

Storage unit was broken into. Facility took no responsibility

Rating:

4.0

It says 24 hour access, but it's only 7 to 7.

Rating:

5.0

Kevin is awesome!!! He's extremely helpful and has gone out of his way on multiple occasions to help me out!! He's extremely friendly, caring, and easy to work with!!! All of the staff there are really cool as well!!! I've had a great experience renting 2 trucks, 1 car trailer, and 2 storage units that I still have. Steve Bartlett, Heritage Painting & Restorations

Rating:

5.0

We moved around a lot of 30 years in the Air Force and this facility is the best we've ever used. Always clean, easy to access, perfect climate control, and friendly and available staff. Thanks for the great service.

Rating:

4.0

Wish there was more lighting near our unit but overall the experience was great!

Rating:

4.0

Very kind and helpful. Had some problems getting the payment applied to my account and a second lock was put on my unit twice but they took it off.

Rating:

3.0

I have no complaints. However i think the monthly rates could definitely use some changing/lowering. Otherwise good service and helpful staff.

Rating:

5.0

Great service!

Rating:

3.0

Thr was several issues throughout the process but I'm hoping things will look up frm here out!

Rating:

4.0

I originally purchased a storage unit and found it was too small, so I ordered a second one that is big enough. I thought the other one was canceled because it doesn’t show on my profile, however I’m still being charged for it. It’s taken all week to get ahold of the manager to review my account and I have still not heard from them.

Rating:

5.0

I like this location so far being much more available with options than other locations in other parts of Omaha.

Rating:

5.0

Staff was excellent

Rating:

1.0

Now I'd like to start off by say that I understand my fault in this situation with that said the stuff at stoneybrook was not help at all I was a day late I didn't know ya closed at 5 on Sunday so yes I get have to pay late fee's but to tell me that they're not going to give me a storage unit to store my stuff that was still in your trailer until I pay I mean the whole situation in a bit avoided if they would have just gave me let me rent the storage unit that I was supposed to get for free cuz I rented equipment from you guys anyways and then when I got the call about about the you guys reporting at stealing the guy who talked to me was very rude and hung up on me so then I called back and the woman I talked to was still kind of hostile but she worked with me and the guy at the store he was cool he was nice good customer service on 84th and L but yeah no I'll probably never rent a truck from U-Haul again or anything other than the storage

Rating:

4.0

It was a little confusing getting the access card and stuff, and there were small dead bugs around the unit. But the staff were nice and instructions/directions to get into the unit was pretty straight forward

Rating:

3.0

Would have given it an excellent if it wasn't for the fact that I just paid my rental fee for the month and I don't get anything back even though they're going to rent it out again before the months up seems awfully unfair to me

Rating:

5.0

The staff at check in was outstanding. Please recognize them, especially Jalen (spelling ?) Awesome guys. Thank you so much.

Rating:

5.0

The only problem I had was they told me my lock would be in the unit waiting for me and it wasn't. Not a big deal.

Rating:

5.0

Needed a temporary storage and couldn’t have asked for a better facility. Thanks!

Rating:

5.0

Talk to a gentleman named Mike and he was fantastic he went above and beyond for us when we also went back and we talked to another gentleman I don't remember his name but he went above and beyond for us to make sure we were okay and checked on us

Rating:

1.0

Storage unit got broken into & I had everything stolen. People that worked there did not seem to care in the slightest. I would NEVER use I haul again after that experience & I will be sure to let anyone I know or come across to stay far way from that place.

Rating:

5.0

Thanks for all ya'll help..

Rating:

4.0

Everything was good except the extra day they charged me for the drop off of my Uhaul but getting refunded

Rating:

5.0

Love the people who work here, especially Hunter he has helped me a lot throughout my time of having my stuff in storage, took the time to remember my name and be on top of it foe when I came in with a question or problem.

Rating:

5.0

I would like to acknowledge Parker for all of his help and understanding. He is a great person and employee. He’s the best.

Rating:

5.0

Staff was friendly. Helpful

Rating:

5.0

Very friendly guys 👍

Rating:

3.0

The unit was full of bugs. I cleaned what I could. The unit is up high, which, is a hard ship for me to get to due to having several back surgeries. Unfortunately, I wasn't aware that it was set up like this. I wouldn't have gotten this unit had I known.

Rating:

5.0

Thank you

Rating:

2.0

They over charged me for storage the units was small they had available I had to get another storage I paid 70$ for gas when I got the truck it had 1/3 of gas in it when I picked it up no deposit return so no I wasn’t very pleased but I had no other options at that time it was really a very big inconvenience for me whoever made the reservation really missed it. But I’m far away from the location for storage and none was available when I tried to switch locations. Thanks

Rating:

5.0

Parker was AMAZING Thank You so much for all your help and kindness

Rating:

5.0

Staff were very welcoming and helpful!

Rating:

5.0

Justin helped me out and made our move easy and accommodating. Will recommend and will be back if we ever need to move again.

Rating:

5.0

Super staff

Rating:

5.0

Moving is stressful enough being able to handle this part without having to make time to go to the facility and set everything up was so convenient. I will always chose uhaul for all my storage needs

Rating:

3.0

Dead mouse in hall outside unit. No lock inside unit per rental agreement. Had to make special trip back to arrange for lock the next morning.

Rating:

3.0

The young man that waited on me was not very confident showed he was very nervous like he did not know what he was doing and obviously he didn’t he did sell us the insurance and the unit did not offer to show us anything or tell us any instructions or anything about it did not offer a lock or anything so when I got home and I was asked about the lock I have to go back now to purchase the lock seem like a lot of charges were just added for getting a storage unit I think that he should’ve been more well trained before leaving him by himself when he was not really sure what he was doing

Rating:

5.0

Very accommodating. Hunter and Mr. Hang answered all my questions and were very caring and considerate.

Rating:

5.0

Parker and staff were very very polite and helpful.

Rating:

5.0

El servicio es exelente muy amable y de una ayuda extraordinaria am momento de ofrecer Las opciones .muy complacido con Uhaul

Rating:

3.0

The customer has to make sure they do what they say they are going to do! They do remember what they say they are going to do but the customer still has to check back with them to get things fixed. They are friendly and and work to correct the matter right away when you ask.

Rating:

5.0

The team at this location made a very stressful event super easy and smooth and I really really appreciate it.

Rating:

5.0

Very clean very secure very helpful I use their month free and then needed another month it was perfect for my needs the truck rental was fast and friendly they had everything I needed for my moving experience I would definitely recommend

Rating:

5.0

Love putting my stuff inside the storage it's safe and secure 🔐 good people that work inside the office awsome worker's love renting U-Hauls

Rating:

5.0

The workers were very nice and patient, willing to help with hitching and explaining everything. I always us this location because they are so friendly and helpful.

Rating:

5.0

Love the access card and double swipe. Feels secured plus you are able to double lock you storage

Rating:

5.0

The guy's that help was the best worker when I took the truck back the guy's was cool and awsome they help me alot too they did a wonderful job helping me and other's people

Rating:

5.0

I am so appreciative of their help and fun.

Rating:

3.0

Office is very near impossible to reach out to by phone.

Rating:

4.0

The staff was friendly and efficient

Rating:

5.0

Staff was always friendly and helpful!

Rating:

5.0

I personally like the way U Haul conducts all issues........yes, would recommend.

Rating:

2.0

I was very dissatisfied with the storage units that were scheduled for me when I got to the location. The units they want to put me in were not even accessible to get furniture to. This is why I hate doing all this online.

Rating:

5.0

Great place all around, very helpful employees who go above and beyond for the customers. Thank you team!

Rating:

2.0

This company site charged premium prices. For an unsecured storage room. Nice new fancy gate that only secured one side of the parking lot. I was provided a fob for this gate but turned it in three times because it didnt work. Found out final week of my lease no one had bothered to enter all of the correct numbers. No cameras, securing the property of the people utilizing your service. Anyone can walk in at all hours of night. I will not use this site again!

Rating:

1.0

I rented a storage unit yesterday and the storage unit was occupied it was auction he took the stuff out but he never swept it out I had to sweep it out I was very upset with it.

Rating:

5.0

Staff was very nice and accommodating!

Rating:

3.0

I have been dealing with this particular u- haul for years and have never had an issue. But, this time they let me know I left my moving blankets inside and that they would set them aside, however they could not be found when I got there this time. I am out those blankets and funds.

Rating:

1.0

I have already called and spoken to the GM. Your staff needs a refresher on corporate policies and customer service. He (GM) was kind enough to let me know he is refunding me the 15.00 late fee that was incurred in November on my account because the notice of late payment was mailed to my old address. He also listened to my concerns and reassured me he would work to communicate his expectations to his employees. I rented a pick up truck from Enterprise to collect my items. I do not plan on using Uhaul in any capacity moving forward. Which is unfortunate considering Uhaul was my preferred brand and I recommended them to everyone I knew. That all ended thanks to the poor customer service at this location. I sold my house in April and had to move 4 separate times for work. Moving forward I'll keep using 2 men in a truck / black belt movers / penske /enterprise. I'll also be renting from Dino's or Armor Storage as I have done in the past. They have provided me much better customer service, rental rates, security etc. Thank you for seeking my feedback. Have a blessed day.

Rating:

2.0

We received a free one month rental because we recently rented a car trailer. Saturday afternoon when I stopped at the L street location, there were 2 females behind the counter talking with each other. When they finally finished their non work related concersation, the smaller one asked how she could help me. I told her I had a free rental and would like a 10 x 15 rental inside if there was one available. She got up, walked to the wall behind her, pulled a sheet of paper out of a container on the wall and proceeded to study it. After about 5 minutes she said sorry we don't have any 10 x 15 units inside. We only have outside units. I told her I didn't want an outside unit and asked what was available inside. She studied the paper again for a long while then said there was one 10 x 15 unit on the second floor and an 8 x 10. I explained we had heavy furniture so the unit on the second floor wouldn't work and that we had too much for an 8 x 10. I then asked her if we took the 10 x 15outside unit could we check back and switch to an inside unit if one came available inn the next week. She said no, not when it is the free rental. I told her I would wait and talk to my boyfriend who was meeting me at the locatioon. When he arrived about 5 minutes later" we wnt inside. The two girls were on their way out the door and said we have to check a truck so you can wait if you want bub it will ve awhile. We needed a unit so we gad no chiice but to wait. Thankfully, a third male employee came into the office at that time. He immediately greeted us, asked how he could help and within 2 minutes had a 10 x 15 indoor unit pulled up on the computer to rent to us. Not sure if th e first female employee was just too lazy to help us or just not trained??? Any 45 minutes after arriving, we finally had a first floor unit. A manager might want to also speak to the 2 female employees and remind them to limit their personal conversations while customers are waiting and to avoid making comments like Ugh not another truck to check in. Oh God, now there are two . Crap.

Rating:

5.0

I must say, the store @ 86th & L is the cleanest Uhaul I have ever been in. The lobby spotless, restrooms the cleanest, staff was in Uhaul clothing , nothing was needed,AWESOME .customer experience.. Staff was polite, and even with a small delay on the computer system, no one over reacted .Was a great experience, thank you . Dave

Rating:

5.0

My second time renting a unit at Uhaul. Great overall experience and I wouldn't hesitate to use again if the need arises.

Rating:

3.0

The access to the storage unit is not really convenient. It was not explained during the purchase that the unit had to accessed by a ladder.

Rating:

1.0

After doing a year of business with you the unit next to mine was leaking some kind of sticky smelly chemical all over my belongings I reported it to your employees they did nothing told me they would give me a manager's phone number that was it so I will never do business with you all again I will never recommend you all to anyone you just lost a customer for life thanks to the 20 year old that didn't want to do his job After doing a year of business with you the unit next to mine was leaking some kind of sticky smelly chemical all over my belongings I reported it to your employees they did nothing told me they would give me a manager's phone number that was it so I will never do business with you all again I will never recommend you all to anyone you just lost a customer for life thanks to the 20 year old that didn't want to do his job yesterday If You email me again I will take that as an act of aggression and harassment appropriate charges will be filed I will be calling you all For the damages done to my property on Monday

Rating:

5.0

The storage room was very dirty. I brought a broom and filled a dust pan with previous tenants debris. Everything else could not have been better. Easy access, I like the free use of the carts, the security is reassuring and I like the loading dock.

Rating:

5.0

Great Staff!

Rating:

5.0

I appreciate your services their on L Street in Omaha, Nebraska! Wonderful staff and professional. These units have the best security in Omaha, again thank you.

Rating:

5.0

Staff was super friendly and the place was always really clean.

Rating:

5.0

I thought it was outstanding that we got a curtosey call checking on us. Then I had no idea of where to begin looking for a storage unit and it was brought to our attention that the 1st months rent was free through Uhaul! We save so much money thank you for that. The staff was very outstanding. My move and storage was made easy. Thank you staff!

Rating:

5.0

Good service

Rating:

5.0

The representative and process were excellent.

Rating:

2.0

I reserved a unit 2 weeks ahead of time. Neither that unit or any of that size was available when I went in to pay for it. I ended up with 2 units next to each other then they tried to over charge me

Rating:

5.0

Excellent customer service

Rating:

5.0

Very friendly and helpful staff. Storage facilities exceeded my expectations.

Rating:

5.0

Our experience was great. The staff were so helpful and answered all of our questions.

Rating:

5.0

.

Rating:

5.0

John & the other associate was very helpful.

Rating:

5.0

Staff is always helpful and professional. Great Service Team!

Rating:

5.0

One of the Best U-Haul Locations I have worked with.

Rating:

5.0

Great and quick service! With no wasted time.

Rating:

1.0

I will not use this storage facility again . Way overpriced compared to other facilities in the area, water got in my unit and ruined some of my furniture with mold, other issues ...

Rating:

5.0

Clean, friendly, trustworthy, and reliable. Absolutely recommended for your storage needs.

Rating:

3.0

was very busy---long wait to be served.

Rating:

5.0

Staff friendly able to have contact even though I was 1300 miles away

Rating:

5.0

Very nice people nice location

Rating:

5.0

Good people.

Rating:

4.0

Nice experience

Rating:

5.0

The facility and staff were very friendly and accommodating.

Rating:

5.0

Very nice staff to work with and VERY CLEAN facility.

Rating:

5.0

We had a short notice, state-to-state move. The entire process was quick and easy. Offering a 30-day free storage unit at destination...genius! Very helpful while we figure things out on this end!

Rating:

5.0

Great facility to work with the last 6 years with moving moving my children in and out of Creighton university and their respective places in Omaha and Des Moines. The entire staff deserve praise.

Rating:

5.0

Great customer service.

Rating:

5.0

Always helpful and professional when working with this location. Resolves issues promptly and with patience.

Rating:

5.0

Clean space.

Rating:

5.0

I was charged for a month of storage I’m not using returned my storage in 6/23 yet they took another months rent out the same day I expect it to be put back in my account immediately!!

Rating:

5.0

The last day there, there was a lot of trash and boxes near the donation corner but other than that everything went well and I would come back!

Rating:

5.0

Fantastic job.

Rating:

5.0

The staff was great and the service was excellent.

Rating:

5.0

Clean, cheap and secure.

Rating:

5.0

Best customer service ever!

Rating:

5.0

The secured area was the best part of renting there.

Rating:

5.0

:) Had a great experience renting storage from Uhaul. Employees are very helpful

Rating:

5.0

Very polite, helpful, and kind. Really felt cared about. Great customer service and attitude.

Rating:

5.0