Customer Reviews for U-Haul Moving & Storage at Moon Lake

1,603 reviews

10601 State Rd 52   Hudson, FL 34669
(E Of Little Rd)

(727) 856-1633

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 6/26/2022: 9:00 am - 3:00 pm
  • 7/4/2022: 7:00 am - 5:00 pm

Services at this Location:

Contact Us

(727) 856-1633

10601 State Rd 52
Hudson, FL 34669
(E Of Little Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 6/26/2022: 9:00 am - 3:00 pm
  • 7/4/2022: 7:00 am - 5:00 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Good services

Carmen P. 
Rating:
1.0

I had many problems that were not addressed. I arrived one time went there after rain, and was told to contact whoever handles claims and she never contacted me back, with the damages. She told me she needed receipts.

JOYCE G.  |  Overall Experience 
Rating:
5.0

Kayla was wonderful. Exceptionally friendly and knowledgeable. Great experience, ty!

MARY P. 
Rating:
5.0

We had a storage for over a year and every one was and is amazing!! After the big move we got rid of and clean out what was no longer needed…thankful to have had Uhaul!

Jennifer S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cade A. 
Rating:
5.0

Kayla was very professional, polite & helpful too. It's nice to know that there's still businesses that are treating people right. I will continue to do business with all

Edwin C. 
Rating:
4.0

Customer did not leave a comment.

Tracy H. 
Rating:
5.0

Customer did not leave a comment.

CARMEN S. 
Rating:
4.0

Price it cost us allot just to move a few beds to a needing family

elvis M. 
Rating:
5.0

Customer did not leave a comment.

samuel D. 
Rating:
5.0

Awesome experience

Danny S. 
Rating:
5.0

Perfect

steven C. 
Rating:
5.0

Amazing service and the manager here was awesome with getting us checked into our truck and having it ready for us.

micheal J. 
Rating:
4.0

When I returned the truck at 445pm, they were out to lunch until 6pm according to sign on the door ( closes at 7pm (?) I dropped off keys and they checked it in later, but I was worried I'd have to pay the $20 drop off fee, but they didn't charge me. Otherwise pleasant, fast transaction in the morning.

Chris R. 
Rating:
4.0

Customer did not leave a comment.

Suzanne M. 
Rating:
5.0

Nothing. This was the smoothest rental ever. Can't say enough positive about this UHaul location.

Phil C. 
Rating:
5.0

It was a great.. I came to the wrong location and they gave me a truck anyway.. I would definitely recommend

Latavia T. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Have more associates like Jeremy working for U-Haul.

James R. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

KEVIN K. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Spencer H. 
Rating:
5.0

Customer did not leave a comment.

chrystal m.  |  First Impressions 
Rating:
5.0

nothing

RICHARD D. 
Rating:
1.0

Was sent here after another uhaul facility in Hudson rented me an occupied unit. Unfortunately the unit at this facility was not a 10x20, it was two 10x10s with the divider removed. This would not give access to the vehicle to be stored. After asking for a solution, none was given.

DAVID K.  |  First Impressions 
Rating:
1.0

Reserved a 10x20 unit. Rented a car trailer from my local uhaul. Loaded my classic car. Drove for hours to Hudson, FL. Completed all paperwork at facility. Only to find the unit we were rented had a personal lock on it. It was an occupied unit. The uhaul employee (Chandler) told us he found a unit at another uhaul. It was less convenient location but now we are stuck. We drove to this location, only to find it was two 10x10s with the divider wall removed. There was no way to get the car into this style unit. After a lengthy conversation with customer service, we were told there is no units available and nothing else she could do for me. So we drove for hours back home with the car still on the uhaul trailer. Wife and I took a day off of work, spent money on a rental, extra gas to take my classic car on a tour of Florida. Shame on Uhaul for their unreliable reservation system. SHAME on Uhaul for their lack of resolution for their failures!

DAVID K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mary-Ann H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

harold V. 
Rating:
5.0

Very impressive staff

rick p.  |  First Impressions 
Rating:
5.0

I was Very satisfied with the service when I picked up & dropped off my rental.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

anita s.  |  Overall Experience 
Rating:
5.0

Good price Good place to store items

David N.  |  First Impressions 
Rating:
3.0

I had to take pictures to prove I returned a clean trailer and would have to pay a cleaning fee if it was returned dirty. Not sure why that policy wasn't applicable to the previous renter.

MATTHEW S. 
Rating:
5.0

Customer did not leave a comment.

Lance B. 
Rating:
5.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Gregory M. 
Rating:
5.0

Customer did not leave a comment.

William G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gayla Y.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Calvin A. 
Rating:
3.0

Customer did not leave a comment.

Andy L. 
Rating:
5.0

Customer did not leave a comment.

SHARDE C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Supper good

Carlos M. 
Rating:
4.0

Representative I spoke to over the phone about the issue I was having properly returning the equipment was very kind and helpful in assisting me with the info I needed.

Delana N. 
Rating:
5.0

Customer did not leave a comment.

Ricardo S. 
Rating:
3.0

Car hauler needs new ratchet strap

Samuel S. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

Teresa L. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Laverna O.  |  Overall Experience 
Rating:
5.0

The young lady who helped with my rental was exceptional!! The utility trailer was exactly what we needed and was in great condition! My return was stress free! Overall great experience!

Darlene G. 
Rating:
4.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

Not a thing. The employee was most helpful and very professional

Russell H. 
Rating:
5.0

U-Haul did an outstanding job helping my difficult move. They went above and beyond in anyway they could help especially since I moved during a couple arctic storms, extending my days and making up for not having the size of storage I was supposed to have reserved.

cindy m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward S.  |  Overall Experience 
Rating:
5.0

Customer service was excellent.

David S. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Mitchell F. 
Rating:
5.0

Customer did not leave a comment.

Raymond K.  |  Overall Experience 
Rating:
3.0

Trailer we rented was filthy near the trailer door latching mechanism. We got covered in a weird grayish powder when attempting to secure the latch. It did not want to latch easily, so we wound up getting it all over both of our hands and arms trying to push it down.

Lisa B. 
Rating:
5.0

The girl at the counter is always so helpful and friendly

Kathleen I.  |  First Impressions 
Rating:
5.0

The girl working the counter did a great job and even knew how to hook up the trailer to the 2” ball correctly. A+ Great personality 👍🏻

rovbert E. 
Rating:
5.0

Customer did not leave a comment.

Ryan M. 
Rating:
1.0

My storage unit leaked and made all my stuff moldy, for two months I tried to contact someone about it. Poor job!

lissa b.  |  Overall Experience 
Rating:
1.0

The lady was rude, the truck was dirty and had trash in it from prior renters. The new pick up location they switched me to didn't have the accessories that I reserved so I had to go to another location for those items. I was told my truck would fit fine on the auto transport and it didn't so I had to go to another location for oversized tire straps. Long time waiting on roadside assistance. Not impressed at all with services considering all the money I spent!

Amy A. 
Rating:
5.0

Customer did not leave a comment.

Elaine W. 
Rating:
5.0

We are grateful for the clean unit we found when we moved our things. Checking in and checking out was easy to do. We'd use this facility again if we needed additional storage space.

Barbara M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lekesha C. 
Rating:
5.0

Very friendly and helpful

Terry B. 
Rating:
1.0

Well one thing their gate after closing hours didn't work somebody ran into it so after 10 I guess it is so you can't get through this invisible gate they pull a U-Haul truck in front of it real real safe place to put your stuff. LOL And just before the movers took the truck over there they told me what kind of an area was so I have not been there personally so I just hope everything's still there when I finally I knew home and move the stuff out

Gayla Y. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Scott W.  |  First Impressions 
Rating:
5.0

Friendly and well organized staff!

Robert B. 
Rating:
3.0

Not a lot of space to pull in with a large truck

DENNIS C. 
Rating:
5.0

Customer did not leave a comment.

keith C. 
Rating:
2.0

I moved out of unit end of September 2021 door open no lock on it. Was never able to get a gate code that worked to let me in could only access it during office hours office manager rudest inconsiderate person I've ever met in my life and you want to charge me rent on it till November because that manager screwed up

Albert B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joe V.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Suzanne D.  |  Overall Experience 
Rating:
4.0

Wonderful experience. Great staff. Only they need to answer their phones.

Rocco D. 
Rating:
4.0

Customer did not leave a comment.

David K. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

AHMAD A. 
Rating:
5.0

I booked a cargo rental 2 1/2 weeks in advance I was canceled on twice. The 3rd place was Hudson, FL. I spoke with someone named Zoey at the 2nd location and was told I would received a credit of $50 since U-haul canceled my rental twice. I have not received the credit which makes for a bad experience with U-haul.

Clinton W. 
Rating:
5.0

Great service

Jim H.  |  First Impressions 
Rating:
1.0

Be honest and keep the agreement I was told that I can make a payment plan it was not able to in the entire bill came out of my bank account after I made a payment arrangement and made my first payment this was not acceptable and will never use U-Haul again and will defer people from using your

Jon P. 
Rating:
5.0

Very knowledgeable and friendly. Equipment in great condition.

Scott G. 
Rating:
3.0

Customer did not leave a comment.

HEIDI M. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Devin H. 
Rating:
5.0

Customer did not leave a comment.

Pedro B. 
Rating:
1.0

I rented a 15 foot truck and when it was time to return they were at lunch. I put the keys in drop box and walk home.. Two days later I returned to same location to rent same exact truck no issues. When I return the following day 2 hours earlier than my return..the attendant demands I pay 200 plus extra and demanded the keys..would not let me fill up the tank or anything. Accused me of returning previous rental in the middle of the night( security cameras show me dropping at assigned time) ahe also claimed I am now red flagged with uhall. I paid for miles in advance. I never used the miles on my second rental. This experience and hostility from employee who had my current number yet NEVER CALLED me..has left me feeling like I will never use a self rental truck service again in my LIFE!

Tamara M. 
Rating:
5.0

Customer did not leave a comment.

Cedric H. 
Rating:
3.0

Check trailer light fuses on vehicles before they go out. Taillight fuses not working on pickup so had no Taillights at night and had to use flashers

Joshua G. 
Rating:
3.0

Roof leaked. Mentioned it to management numerous times. Said maintenance takes long time to come out. Could actually see light through the roof in various spots. I had to cover things in plastic. Trash all over facility. I had 1 unit here and 1 unit down the street. Other company very clean compared to this site. Roof leaked for 3 months in Florida’s rainy season

Brian C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lillian H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn S. 
Rating:
5.0

The young lady at the desk was amazing, great customer service skills and knew her products well. Y'all should clone her and put in every location.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Sherry E. 
Rating:
5.0

Pick up was very easy and everything was well explained.

Keri J. 
Rating:
5.0

Very polite your lady, always had a smile on her face. Does a very good job.

Victor F. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

COURTENAY H. 
Rating:
5.0

It was in and out so fast

Ehab K. 
Rating:
4.0

I really liked this place, the price was good and the people were friendly. The complex has aged some but very functional.

KARYLA l.  |  Overall Experience 
Rating:
5.0

The worker was extremely friendly n nice ty ♥️

Ilona C. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
3.0

The location closed at 7 pm, but when I came back at 3:45 there was no one there, with a sign up saying out to lunch. I had to wait for just under 30 minutes to return my equipment. As I waited, I called the phone number posted to do a return over the phone, but waited on hold the entire time I was there. The first hold was 10 minutes and finally someone answered. She couldn't help me and "transferred" me back to hold, where no one ever answered. When I went back on hold it said my wait time was 14 minutes. Eventually the attendant at the location returned from lunch and I was able to close out my contract with her. Also, I had brought two propane tanks to fill, but was told that their license had expired. This was annoying as they still advertise it.

Joseph M. 
Rating:
3.0

Customer did not leave a comment.

BERNARD P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james b.  |  First Impressions 
Rating:
5.0

Nothing. Ladies at this location were friendly and efficient

Kevin K. 
Rating:
5.0

Easy in and out. The on-site rep was helpful. Great perk for renting a trailer.

Timothy H.  |  Overall Experience 
Rating:
4.0

an off ramp could be helpful but more a county issue

CHARLES S. 
Rating:
4.0

Dropped off the auto loader and the young lady working was very nice and helpful. Dropped off the truck the next day and nobody was there as the office was closed for lunch.

DANIEL M. 
Rating:
3.0

There were so many tow trailers sitting around the storage units it was extremely difficult to maneuver the 26 foot truck. The largest storage unit on site was a 10x10. That was only half large enough. We were forced to make other arrangements for the remainder of our belongings.

Barbara M. 
Rating:
5.0

Customer did not leave a comment.

Dimas L. 
Rating:
5.0

The Girl That Worked At This Location Was Very Good With Me. She Is A Keeper. Give Her A Raise.

Clarence G. 
Rating:
5.0

Everyone from Lilly who rented the truck to us to Daryl at customer service who helped with the drop off location was great.I rent a lot of trucks and I'm only using U-Haul trucks from now on.

John B. 
Rating:
4.0

Customer did not leave a comment.

Timothy H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTHONY G.  |  Overall Experience 
Rating:
5.0

Thank you for outstanding service!

Leon F. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
1.0

Absolutely horrible experience. First the "system" was screwed up and she couldn't get the payment transaction, once paid on James card, they decided to remove charges and apply to the credit card that is stated in my account. We specifically paid with one card to avoid the other one being charge. Then We did a one way from Hudson FL to St Petersburg FL, 24hr rental. It was returned to st Pete on time and in the 52mi that was allowed. Then a phone call was received from U-Haul on Wednesday saying our contract was not valid, that the truck wasn't returned. Oh yes it most certainly was. James went to the location, they had to look for it, found it and then claim we went over in mileage NO WE DID NOT. Entire trip from uhaul to Hudson house to st Pete house to U-Haul st Pete is right at 52 mi. Unfortunately the difference was paid by James, my fiancé. And AGAIN after it was paid, charge was removed and charged to MY credit card. Such absolute bullshit. Jobs were not done properly and any angle of this rental. Not my problem they missplaced the truck that we returned on time and THEN they have the nerve to charge extra miles when they had the truck for 4 days by the time they called. I will make sure that no one I know will be renting from U-Haul to avoid a nightmare. I will also be contacting corporate to file a formal complaint

James M. 
Rating:
5.0

The young lady who handled our transaction was extremely professional! The van was new and very affordable. The location was very convenient I'm terms of location.

Lori Ann G. 
Rating:
2.0

The gas gauge didn't match, it had almost 1/4 less fuel, so the girl came out and adjusted it on my paperwork but apparently not in the computer because when it was checked in and I received my email confirmation, I was charged $20 for gas because it was going by the original fuel line. The check engine light came on 10 minutes after driving it and ran as if it didn't want to shift gears so the RPMs were always high. I would appreciate it if the $20 were refunded.

Charitee K. 
Rating:
4.0

Customer did not leave a comment.

Billy J. 
Rating:
5.0

Customer did not leave a comment.

Deborah C. 
Rating:
5.0

Customer did not leave a comment.

Anthony L. 
Rating:
5.0

Customer did not leave a comment.

Frank M. 
Rating:
4.0

Customer did not leave a comment.

DIANE S.  |  Overall Experience 
Rating:
5.0

The staff was awesome!! On both locations US 19 Hudson FL and US 52 . Thank you.

JUAN L.  |  First Impressions 
Rating:
1.0

I have left messages for the manager to call me as some of my things got wet. Not on did things get wet the ceiling left a mess all over everything in my storage. There was rat crap all over my totes and floor. The storage door which was mention numerous times was never fixed. The manager NEVER returned my calls.

EVELYN SEYMOUR B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James B.  |  Online Move In 
Rating:
3.0

I didn’t have a chance to move in. The unit that was given to me ended up being rented to someone else. Very disappointed with this. Staff wasn’t flexible about giving us a different or bigger unit for the same price. Ended requesting a refund.

Regis D.  |  First Impressions 
Rating:
3.0

Very disappointed of what happened yesterday. I got an unit that was supposed to be available but come to find out after driving all the way to the unit it was rented to someone else. Staff didn’t want to give me a bigger one that was available for a month at the same cost. so I had to ask for a refund. And no receipt of a refund staff could print.

Regis D.  |  Overall Experience 
Rating:
2.0

My mom stuff was ruin leaks mouse droppings and chew on everything. I'm very disappointed and as many Storage place I rented from i never seen it bad

Sharon M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle Q.  |  Overall Experience 
Rating:
5.0

I think her name is Lillian but if not sorry for bothering the name. She was amazing. I forgot to call to let them know I moved out and I received the most pleasant phone call advising me of my options. A lot of people leave comments only when the service is less than stellar. This Uhaul does just what is needed. Appreciate the service level!

Darrell M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Margaret M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James B.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

DIANE S.  |  First Impressions 
Rating:
5.0

Very clean,very nice place. It was convent and well maintained. Would be glad to use this facility again.

Nancy C.  |  Overall Experience 
Rating:
2.0

1st unit had has a roof collapse. There was a lot of debris. Obviously, unit had not been checked. 2nd unit ceiling was ok but also had bricks and trash left by previous customer. I had to ask the agent to bring a broom and sweep it out.

irene p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paula S.  |  Overall Experience 
Rating:
4.0

The first visit was good except our access code was not working.

JAMES S.  |  Online Move In 
Rating:
1.0

The facility itself was fine but found mice in the storage unit so I could not put my belongings in there with mice in the unit

Roy R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Natasha M.  |  Online Move In 
Rating:
2.0

Office reeks of dead animal. stinks like nonstop wet dog farts so unbearable that you can barely stand there long enough to complete a transaction. Staff kind intelligent and helpful particularly the girl with the great hair. She saved the transaction with her intelligence. She deserves a raise and hopefully will not be stuck working in a feces littered hellhole for much longer.

MATT S.  |  First Impressions 
Rating:
5.0

When I went to move in a few days after renting there was a lock on the unit so I went to the office and found out that I was rented a unit that was already rented. Although there were no units the same size as what I had rented, the issue was resolved quickly.

Sharon F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tina j.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Skylar j.  |  Overall Experience 
Rating:
5.0

Jazmine was a pleasure, very friendly and helpful.

Kathy C.  |  First Impressions 
Rating:
5.0

My only complaint is that the door is extremely hard to get open. I can't do it and my 6'2 320 lb husband has difficulty

heidi t.  |  Online Move In 
Rating:
4.0

I had difficulty closing the latch to line up the holes to insert my lock. Nearly every time I had to fetch one of the girls to come down and do it for me. They sprayed and often just let the first hole line up and locked it. It was ALways tricky!

JoAnn W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laverna O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tavares h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina F.  |  First Impressions 
Rating:
5.0

Friendly, efficient and clean facility

Ira B.  |  First Impressions 
Rating:
5.0

Me gustaron sus precios competitivos y su atención Gracias

Carlos M.  |  First Impressions 
Rating:
4.0

So far I'm very impressed. Staff is extremely friendly, moving in was easy, and I'm so far impressed. I've only been there for 24-hours and hope to do a positive review in a few months.

michael d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glen H.  |  Overall Experience 
Rating:
3.0

I had a health problem was not able to pay my storage on time, got charged an extra 30% of the rent because we were 14 days late, so we decided to move to another storage. I approached your office with my inability to pay on time, but wat we received was 4 threatening letters in a 14 days time, if you do not pay up we will and so on. So we decided that your company do not deserve another one of our $. There is lots of storage company's in town. Thanks. Karin Villaroman.

Karen V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRIA B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elizabeth M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pamela r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna V.  |  Overall Experience 
Rating:
5.0

Not needed. This U-Haul facility is the best!!

DAN L.  |  Overall Experience 
Rating:
5.0

Everyone at the facility is friendly and always willing to help and answer any questions.

JC M.  |  Overall Experience 
Rating:
5.0

Great staff.... very knowledgeable ....super friendly ...love them .

aida f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pamela r.  |  Overall Experience 
Rating:
3.0

I paid for climate controlled and the fans in the facility were never on. Hot inside. Roaches in my unit so it was not sprayed for bugs. Other than that it was good.

Larry E.  |  Overall Experience 
Rating:
5.0

Very professional...friendly ....GREAT STAFF ...especially management she is the best ....very helpful. I LOVE THEM.

aida f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

pearl w.  |  Overall Experience 
Rating:
2.0

The interior of my unit was constantly covered in dust, I think I opened it twice in 4 months. During a worldwide pandemic, when people lost their jobs and were struggling to keep food on the table, UHaul never waived any late fees in fact we were assessed a fee for Lien notification. I called in to try and resolve and they said that there was nothing they could do. Very sad during these difficult and confusing times.

kevin s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Herbet Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pamela r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

spencer G.  |  Overall Experience 
Rating:
5.0

Always perfect is the only way to describe the service and attitude.

ronald l.  |  First Impressions 
Rating:
5.0

Great experience

Jourdan K.  |  Overall Experience 
Rating:
5.0

The manager there was very helpful at all times very professional we would highly recommend to others

LILLY P.  |  Overall Experience 
Rating:
5.0

The girl getting our unit set up was awesome even though your system had issues which she was able to resolve quickly

Kenneth T.  |  First Impressions 
Rating:
5.0

Nice clean and organized place friendly staff

Leslie B.  |  First Impressions 
Rating:
5.0

Good customer service

enrique o.  |  First Impressions 
Rating:
4.0

Friendly, knowledgeable staff!

Darrell E.  |  First Impressions 
Rating:
1.0

After 5 years, this was the absolute worst storage place. The price went up every year but the facility got worse. Katherine has no business being a mgr. Mold, bugs, & snakes were in my unit. HORRIBLE

CELESTE B.  |  Overall Experience 
Rating:
5.0

Great customer service

william C.  |  Overall Experience 
Rating:
3.0

The doors on the units are aged and difficult to lock and open. I had 2 units. One was better than the other but Still difficult. I also had a unit with Cubesmart and their units were much newer.

MICHAEL H.  |  Overall Experience 
Rating: