Customer Reviews for U-Haul Moving & Storage at North Military Hwy

5,323 reviews

7448 N Military Hwy   Norfolk, VA 23518
(S Of eLittle Creek Rd)

(757) 583-1862

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(757) 583-1862

7448 N Military Hwy
Norfolk, VA 23518
(S Of eLittle Creek Rd)

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Tamra M. 
Rating:
5.0

Customer did not leave a comment.

SARAH R. 
Rating:
2.0

Customer did not leave a comment.

Shakira S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joshua P. 
Rating:
5.0

Customer did not leave a comment.

Ed H. 
Rating:
1.0

We chose counter check-in instead of mobile because my phone was dying and doesn't have good service in area, but apparently you have to have a working smart phone to pick up the truck which is NOT what we were told when reserving. Thanks kind passerby who let us borrow his phone because the snarky desk clerk couldn't be bothered. Why bother offering counter rental if you won't actually do it? Truck was total beater, driver door busted, and stalled out continually in the ten miles we drove it. Never again. Other truck rental companies may cost more but have actual customer service.

Shipstone L. 
Rating:
5.0

Customer did not leave a comment.

Jerome P. 
Rating:
4.0

Customer did not leave a comment.

Rudolph W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

Marsha K. 
Rating:
5.0

Everything was excellent. Staff was courteous and knowledgeable.

brian S. 
Rating:
5.0

Customer did not leave a comment.

Mikaeel H. 
Rating:
5.0

Customer did not leave a comment.

Pamela R. 
Rating:
5.0

Staff was excellent. Especially Kyle.

George G.  |  First Impressions 
Rating:
5.0

The ladies who assisted me during my rental were excetional! Retun was very easy.

Heather W. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Always there when I need them, with great service, great attitude's, Kyle was so nice and very professional.

chanta H. 
Rating:
5.0

The lady at the desk was very helpful and accomidating. Great service.

William H. 
Rating:
5.0

Consistent helpful staff. Great people.

Jeremy C. 
Rating:
5.0

Great staff, helpful, professional. After returning equipment I overheard the staff member talking to a new employee about the importance of placement of returned trailers and why things are done the way they are. It was impressive the professional approach that the experienced employee had. It's truly a good location that cares about safety and providing good equipment. My favorite location! - Jeremy C

Jeremy C. 
Rating:
5.0

Your agent was outstanding!

THOMASFRANCIS G. 
Rating:
5.0

The staff was very friendly and helpful

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Tracy H. 
Rating:
5.0

Customer did not leave a comment.

teresa F. 
Rating:
3.0

Customer did not leave a comment.

Brent D. 
Rating:
5.0

Customer did not leave a comment.

Garnett P. 
Rating:
5.0

Excellent, excellent, excellent customer service. I always love coming to this facility.

KEVINN S. 
Rating:
5.0

Great customer service. As a disabled veteran who uses an electric wheelchair for accessibility I rent the motorcycle trailer for my 4 wheel drive all terrain electric wheelchair - TerrainHopper. With my wife's assistance she drives the TH onto the trailer then we both tie it down for travel. When we reach the destination she unloads the TH and positions it so I can transfer on. Then I enjoy the outdoors, the beach, trails and just about anyplace my wheelchair can't safely access. When done I transfer back to the wheelchair & my wife drives the TH back onto the trailer. After securing the TH we treat ourselves to an ice cream at DQ. Usually the next day I'll return the trailer myself because U-haul will unhook it from my accessible Chevrolet Traverse tow hitch. Thank you U-haul for making these adventures possible.

Don F. 
Rating:
5.0

Customer did not leave a comment.

Alex B. 
Rating:
3.0

When I went to pick-up the truck, it was on-site, but not available in the computer system. Took 40 minutes to get the system updated for my reservation. Then there were no utility or appliance dollies available, even though I reserved one of each. Desk agent said there are dollies available at a shop 10 miles away. My though, "I'm the customer, send somebody to go get them - not me!!!". Very poor supply logistics. I thought a company like U-Haul could do better than the competition, guess I was wrong. Desk personnel were extremely helpful - but they really shouldn't have to go through that much effort for an already established reservation!!! Ended up getting a furniture dolly, which was of little help for stairs!!!

Keith B. 
Rating:
5.0

Customer did not leave a comment.

Deion W. 
Rating:
3.0

Customer did not leave a comment.

Rebekah T. 
Rating:
5.0

Lower the cost/mile! For what I paid I could have rented a pickup in Turo for full 24 hours vice the 4 hour U-Haul rental. Other than that, everything was smooth and easy. Unsure if I will use again unless it is an move under 25 miles round trip.

Terrence S. 
Rating:
4.0

I was incorrectly charged for fuel. Luckily, I had taken a picture that was time stamped to show that the needle wasn't all the way on full but slightly resting on the "F". Beware of believing that if you are going a very short distance you can overlook this. When you return and they check the truck, they will say that since it moved a bit off the "F" you were the one that used all that gas. No one wants to be the sucker paying for gas the other customer used. Make sure that it is all the ay on the "F" line or bring it up immediately. After much back and forth, I was refunded. However, I would have saved myself the headache if I had insisted that it be on "F" or not naively signed it off a "F" without making comments. I have a feeling that a few scratches I saw without the "black mark" on it indicating that they are tracking it might have been blamed on me if I didn't make a big deal about it. They tried to act like it was no big deal. Knowing what I know now, IF I ever used their service again, I will be more thorough with my checkout inspection. They did take care of it eventually, which is why I am putting 4 stars instead of the one star and bad review I initially planned to rate them.

shawnakay M. 
Rating:
1.0

All 4 Sales Associate at tis location was Terrible ...I would fire everyone who works at that location...No Urgency, Unprofessional, & Rude...will never pick up from that location again

Keisha W. 
Rating:
5.0

Lock was not working.

Nichole P. 
Rating:
5.0

10ft box truck pulled to the left when braking, possibly a rotor issue. Other than that it was good.

Gerorge L. 
Rating:
5.0

Customer did not leave a comment.

Gabriel M. 
Rating:
5.0

The staff was great and super professional. Thank you for all the help! My rental experience was horrible and the staff here made it so much better.

Scott D. 
Rating:
5.0

Great service, the unit was clean and ready to go. Return the unit is so easy using the phone.

Ana R. 
Rating:
5.0

Everyone was very helpful and very nice

Karen S. 
Rating:
5.0

Customer did not leave a comment.

SANANTHA J. 
Rating:
5.0

Customer did not leave a comment.

Bryan N. 
Rating:
3.0

Customer did not leave a comment.

Daniece J. 
Rating:
5.0

Desk agents were professional and friendly. Walked me through everything.

SHANNON M. 
Rating:
5.0

Customer did not leave a comment.

denise B. 
Rating:
3.0

I was charged 8.50 for 2 gallons of gas when I clearly filled the van back up at the WaWa at the corner to the point the pump stop smh

Arlisha S. 
Rating:
5.0

The storage facility itself was impeccable, the staff are wonderful and helpful. Only thing that I didn’t like was the non pro rating.

Heidi W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon H. 
Rating:
4.0

Mention the full cost on Cargo Vans and what "In Town" entails. Also a receipt that vehile returned in good condition would be nice. Thank you.

bakhti S. 
Rating:
5.0

Customer did not leave a comment.

Derak B. 
Rating:
5.0

Pat was fantastic, very helpful and she was also training someone..... really sweet staff!

pamela l.  |  First Impressions 
Rating:
5.0

Quick, efficient and affordable. Easy process to rent the truck and return. I'd highly recommend working with this UHaul location.

john D. 
Rating:
5.0

Fantastic service and good quality of materials!

Justine G. 
Rating:
5.0

Customer did not leave a comment.

Monica H. 
Rating:
5.0

The Military Hwy location was great!!

RANDA LYNN G. 
Rating:
5.0

Very professional and friendly - services provided were excellent

Suzette M. 
Rating:
5.0

excellent job and less than half the price the dealership wanted!!

Dan S. 
Rating:
1.0

Sent inside/outside/inside/ outside for assistance. Very unorganized. Elanor was very busy chomping her her pizza while assisting me with my return. She asked in I filled the truck, I explained no that it was not full when I received it. Eye roll. I mentioned I was returning the truck a day early, she says " That ain't gonna get you nothing" I didn't ask for anything. Took 40 minutes to return but only five minutes to pick it up. Unacceptable! Was rudely informed I went over my miles and I " am gonna need to pay for that" Totally prepared, not concerned, the $18.00 is not devastating to me. " And I guess your gonna want t printed receipt, huh? Well, considering the experience so far, I sure did want a receipt...even if it was an inconvenience.

Tammie K. 
Rating:
5.0

The staff at this U-Haul are friendly, helpful and make the whole process easy and no stress.

Jane W. 
Rating:
5.0

Customer did not leave a comment.

Sandra K. 
Rating:
4.0

Customer did not leave a comment.

antonio s.  |  First Impressions 
Rating:
5.0

The staff was excellent! Friendly and very eager to need our needs! Thank you

Ann H. 
Rating:
5.0

Customer did not leave a comment.

Shaquinta W. 
Rating:
5.0

My only recommendation would be to pay more attention to cleaning the steering wheel. The truck I had was okay, but the steering wheel felt really gross and dirty. I get that it's a moving truck however; still a very important component to the overall experience. Thanks!

Veltina H. 
Rating:
1.0

Customer did not leave a comment.

De S. 
Rating:
4.0

Customer did not leave a comment.

Jacqueline B. 
Rating:
5.0

Customer did not leave a comment.

Carl W. 
Rating:
5.0

Keep up the good work

JOSEPHWILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Melanie J. 
Rating:
5.0

Charged me twice for the same service and i have to call uhall again to fix this issue. This is unacceptable. Besides this everything was good

Veniamin N. 
Rating:
4.0

Service was great- did some by phone then the rest when we picked up the equipment - Sean & Eleanor were very helpful & friendly & when we brought it back so was the young man who checked us in (sorry I don't remember his name) - I would recommend this area to any one looking for truck rental - local or long distane.

marilyn M. 
Rating:
4.0

Customer did not leave a comment.

Anthony F. 
Rating:
5.0

Outstanding experience from the time I entered till the time I dropped the truck off.

James D. 
Rating:
4.0

Customer did not leave a comment.

Charles J. 
Rating:
3.0

Customer did not leave a comment.

melissa R. 
Rating:
5.0

There's not much to improve on you're great

Keith B. 
Rating:
5.0

Customer did not leave a comment.

Rhonda K. 
Rating:
2.0

Charge me 15 dollars for a 1/8 tank of gas. I put gas in the truck but I just quite got it exactly where it was ok there sheet of paper.

Timothy B. 
Rating:
3.0

The U-Haul customer service that I called I wanted to extend the time of the truck it seems that it's automatically two days which was not enough time when I was transferred to talk to someone she was confusing I asked even if it was saved in storage in Culpepper she said yes couple days later I get a phone call from the owner of the storage facility that we are dropping the U-Haul off and he had no clue what I was talking about . I was unable to change the time of drop off on the website which needs to happen

Ronald C. 
Rating:
5.0

I couldn't find the key return Dropbox so I had to come back the following morning at 7:00 a.m. to check in the truck.

John N. 
Rating:
4.0

Customer did not leave a comment.

KALIQUELEMAR L. 
Rating:
4.0

Customer did not leave a comment.

LAWANDADENISE A. 
Rating:
5.0

Great service

thomasina M. 
Rating:
3.0

I reserved a utility dolly with my U-Haul and it was not in there during my mobile pickup. Thankfully the store was open and I was able to get one from an employee.

Tameka T. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

The workers were very helpful, this made my move to the facility a lot less stressful.

arnnette g.  |  First Impressions 
Rating:
5.0

The agent who waited on me was very kind and helpful. She certainly displayed excellent customer service. Don't let her get away she is a real asset to your company.

RANDELL W. 
Rating:
5.0

Customer did not leave a comment.

Marsha K. 
Rating:
5.0

Customer did not leave a comment.

GARNETTBRYANT P. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
4.0

I had a good all around experience.

Anthony F. 
Rating:
1.0

Horrible! Rent a trailer to MOVE to NC in an emergency situation, they rented me a “local” trailer. I go to return in NC and find there is an astronomical charge for not returning to the location I rented it from. It was pay like an extra $800 or drive 6 hrs there and 6 hrs back to return it there. This was a situation where I left for my safety (police protective order issued). Returning to VA was dangerous to say the least! I even called corporate for help resolving this, no help! Thank goodness I returned it to a location that had a manager willing to help me.

Cindy G. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND S. 
Rating:
5.0

Customer did not leave a comment.

Aliaksandr Y. 
Rating:
5.0

Customer did not leave a comment.

Michea' L. 
Rating:
5.0

Happy

Larry U. 
Rating:
5.0

Happy

Larry U. 
Rating:
5.0

Customer did not leave a comment.

amari W. 
Rating:
5.0

Customer did not leave a comment.

leona R. 
Rating:
5.0

Customer did not leave a comment.

MAURIRAFAEL C. 
Rating:
5.0

Customer did not leave a comment.

dorothea S. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Excellent customer service

Patrick B. 
Rating:
5.0

Everthing was great

Shelia J. 
Rating:
5.0

More trucks

Valerie W. 
Rating:
4.0

Customer did not leave a comment.

Cora C. 
Rating:
5.0

Customer did not leave a comment.

lashaunt s.  |  First Impressions 
Rating:
5.0

Everyone was helpful and the passivity was great.

Robert M.  |  Overall Experience 
Rating:
4.0

I love the storage room hours

jary s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Proserpine P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SUEANNA A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Migdalia C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

zach C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelly H.  |  Overall Experience 
Rating:
4.0

no complaints

zach C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michaela s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dallas T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean S.  |  Overall Experience 
Rating:
5.0

Good customer service and friendly.

Alesia A.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ALVIN J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THEODORE R.  |  Overall Experience 
Rating:
5.0

Love this location. I have used this location for several rentals and purposely do because of the service from the staff. Always professional and helpful.

Heidi W.  |  First Impressions 
Rating:
2.0

Several of the employees were kind and helpful. Dont get me wrong but one bad apple affects the bunch. Sadly on one too many occasions, including when i was moving out, the older lady working who smoked right out front of the building, often gave short remarks, and customer service with her was poor. She accused my movers of making a mess, when infact there was a leak in the storage building hallway, that I asked to be cleaned up for safety reasons. And after I showed photo proof of the leak she cleaned it up but was rude about it. All and all for the space provided and the costs it was not worth it and they often had way too many rentals on the lot limiting the access to the storage, if someone was already parked in the space.

Rebecca L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Annie L.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

CRYSTAL S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ADRIANA H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nakita O.  |  Overall Experience 
Rating:
2.0

Staff is rude and the facility is never cleaned.

Daniel H.  |  Overall Experience 
Rating:
4.0

All the workers at this location was very understanding and were all helpful.

Sandra V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERIC V.  |  Overall Experience 
Rating:
5.0

I loved da company an employee. They was very helpful an a good team to work for. It was my time to leave an they will b well missed. Thank u

MICHAELYNN O.  |  Overall Experience 
Rating:
2.0

🖕

Douglas C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARDWILLIAM H.  |  First Impressions 
Rating:
5.0

Wonderful business overall. Great staff (friendly, competent, knowledgeable, helpful). Clean and well lit.

Jennifer N.  |  Overall Experience 
Rating:
4.0

Just didn't know if it had a after hours drop off.

david p.  |  First Impressions 
Rating:
5.0

Steins Lubin made the whole experience from getting the storage room to dropping off my truck very enjoyable! He was such a friendly individual and was able to assure me while answering all my questions. Steins, as well as Johan (I hope I spelled his name correctly) were very knowledgable and helpful. I would recommend this location because of those two individuals, specially Steins.

Claudia V.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David R.  |  Overall Experience 
Rating:
5.0

Staff at the military Hwy facility is excellent, friendly and more than helpful

Shari s.  |  First Impressions 
Rating:
5.0

Everything went as smooth as possible, no problems whatsoever.

LARRY K.  |  First Impressions 
Rating:
5.0

Staff was pleasant and went the extra mile to help us get our move completed making sure we had everything we needed and walked us through the storage unit process

john t.  |  First Impressions 
Rating:
5.0

Been using U-Haul moving trailers & trucks for years. This is my 2nd time using U-Haul storage facilities and am very pleased with the customer service and cleanliness of Norfolk, VA storage service on Military Hwy.

NORMAN G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kevin G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVINA T.  |  Overall Experience 
Rating:
5.0

I moved from Florida to Virginia and with my moving truck rental, I received a free month storage at U-Haul storage facility on Military Highway in Norfolk VA. I ended keeping the storage unit for 2 months and was very pleased with the unit. The storage facility was clean and well maintained. All the U-Haul staff were very friendly. I highly recommend U-Haul on Military Highway in Norfolk VA.

NORMAN G.  |  Overall Experience 
Rating:
5.0

Staff was super friendly and helpfull!

Adolph M.  |  First Impressions 
Rating:
5.0

Pleased with storage facility, it is secured, clean and temperature controlled. Convenient location for me.

NORMAN G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allen W.  |  First Impressions 
Rating:
5.0

Wonderful staff and a clean facility. Will recommend.

Amarnath V.  |  Overall Experience 
Rating:
5.0

The employees really make the place! They are friendly and so helpful! Even when there are numerous customers, they are patient and willing to go the extra mile to help out.

Deborah G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jay W.  |  First Impressions 
Rating:
5.0

Johann Skull runs a good storage/moving facility. Great customer service!

john p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tanner B.  |  Overall Experience 
Rating:
2.0

It’s way too expensive to pay every month.

andrea p.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Moses P.  |  Overall Experience 
Rating:
5.0

We have rented from this uhaul facility for almost a year. We started with a 10x10 then a 10x5 and finally 5x5. Each time we had to downsize the staff were very helpful to expedite our request. Even more they went out of their way to give us units near the one we were in to make the transfer easy. They always took the time to chat and made our experience a good one . Thank you

Kirsty L.  |  Overall Experience 
Rating:
5.0

Needs to explain the process better

Rasheeda B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CONSTANCE B.  |  Overall Experience 
Rating:
3.0

I reserved a unit and went in a day early to see the possibility of getting it a little sooner. They told me they didn’t have that size available and wouldn’t for a while, but they had another size available. I was confused why I could make a reservation for that size starting tomorrow since it wouldn’t have been available anyway, and asked about the issue. They gave me a free month in the other, available storage unit which I really appreciated. To my own fault, I lost my keys to the locker and (incorrectly) assumed a storage locker company would have the capability to get the lock off. My mom asked about it while I was moving in to my new place and was told that it was no problem and they would get it off. When I showed up to open my locker, they said they couldn’t do it anymore (after they said they could) and that I would have to hire a locksmith. $65 and three days later I finally got the lock off. I relied on their word, and it wasn’t followed through. Other than those issues the facility was okay.

Carinna P.  |  Overall Experience 
Rating:
5.0

The facility I was going to use had a Brocken elevator and only units available on the 2nd and 3rd floors. They made a call out to this facility and they had a rental unit available on the first floor! They assisted me right away showed me my unit and how to enter and secure my unit, the unit was very clean, had dollies to use and climate control was working very well!

Lori W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ramona R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHARON S.  |  Overall Experience 
Rating:
5.0

The staff is phenomenal! So friendly, helpful, and accommodating. Exactly who you need during the stress of moving!

Carinna P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kim P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tanterria P.  |  Overall Experience 
Rating:
5.0

We had a good experience! It was a Saturday so it was very busy but everything was handled professionally. We rented the Uhaul and brought the stuff back to the storage shed we are renting, an easy process. I would highly recommend this Uhaul location for your moving needs.

Jake D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tanterria P.  |  First Impressions 
Rating:
2.0

Upon renting the unit, we were impressed with the yo uh ng lady that initially helped us. She was professional and friendly. In he 4 months we have had the unit, each time we have gone by, the auto doors were open and we never needed any access codes. On 4/27 1 day after paying our rent early, I took my movers by just to see the unit contents. I could not access. Asked an attendant to help me, I had the key, but no access info. He was very disrespectful, and unhelpful. I dis not want to go into the office ro wait, to be around others dyeing this virus. But I did. Was given mycodes. When I asked another rep about a possible refund for the month because I paid early and now movers can empty it, she suggested asking at the price So tuesday 4/28 the unit was emptied. I waited inside amongst others, with several not wearing masks. And was told I could not get a refund. Irritating, waste of money. The unit was empty and clean. My fault for being responsible and paying the bill early, I guess.

Kevin A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel R.  |  First Impressions 
Rating:
5.0

Need to get sliding glass door fixed. Everything else was great.

amy c.  |  Overall Experience 
Rating:
5.0

I have always had good service when using this location, 3 times now. They are friendly, fast, and answer all of my questions.

amy c.  |  First Impressions 
Rating:
4.0

Thanks!

justin p.  |  Overall Experience 
Rating:
5.0

This was my second time at this location. Staff was friendly and very knowledgeable about products and services. I didnt have to wait long to sign for my storage unit. The facility was clean.

Nimyah P.  |  First Impressions 
Rating:
5.0

Met by a smiling gentleman who helped us with our reservation.staff were courteous and accommodating to all customers. Facility is clean and easily accessible. Truck rental return was also easy.

Kirsty L.  |  First Impressions 
Rating:
5.0

HAD STORAGE FOR ALMOST A YEAR YOUR STAFF WAS ALWAYS FRIENDLY AND HELPFUL. VERY CLEAN STORAGE AREA. IF I NEED A STORAGE AGAIN I WOULD COME BACK THERE. THANK YOU AND I APPLAUD YOUR STAFF👏👏👏👏😀

barbra m.  |  Overall Experience 
Rating:
5.0

Staff were very friendly and extremely helpful with getting me what i needed for my move...the best customer service I've rec'd this far from Uhaul...

Thelma P.  |  First Impressions 
Rating:
5.0

The young lady that assisted my brother and I was totally professional , detailed in her explanation of services provided and most importantly....kind.

Patricia B.  |  First Impressions 
Rating:
5.0

This is a busy location, but the people there are very friendly and helpful

Howard R.  |  Overall Experience 
Rating:
5.0

Trying to call the facility was a challenge.

Ann F.  |  Overall Experience 
Rating:
5.0

Very helpful and friendly. Every question or request is responded to with a smile. Will definitely provide repeat business

MICHAEL C.  |  First Impressions 
Rating:
5.0

I was disappointed to learn that although I had only used 17 days (March 22-April 7) there was no refund of unused storage days and the unit would be rented out before April 22 which had been paid.

Victoria T.  |  Overall Experience 
Rating:
5.0

Outstanding service!!

Victoria T.  |  First Impressions 
Rating:
5.0

The staff was very helpful and courteous!

Melba B.  |  Overall Experience 
Rating:
5.0

N/a

SANTOS G.  |  Overall Experience 
Rating:
5.0

Great customer service!

Melba B.  |  First Impressions 
Rating:
5.0

The cleanest, best run facility I have used and I have used Uhaul storage in California, Arizona, Connecticut and Virginia. Great job guys.

THOMAS F.  |  Overall Experience 
Rating:
5.0

The slide door didn't work most of the time for my visits. Other than that it was good.

Monita L.  |  Overall Experience 
Rating:
5.0

Convenient.

Valerie W.  |  Overall Experience 
Rating:
5.0

Very professional & mr johann is the best he deserves a promotion

george j.  |  Overall Experience