Customer Reviews for U-Haul Moving & Storage at Rainbow Blvd

2394 reviews

2450 N Rainbow Blvd   Las Vegas, NV 89108
(Smoke Ranch Rd)

(702) 645-7544

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(702) 645-7544

2450 N Rainbow Blvd
Las Vegas, NV 89108
(Smoke Ranch Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Initially when I place the reservation with your uhal assistant I absolutely mention that my worker will come and pick it up the van. In reality we got a different result my worker had to wait till I will get in town six hours later and start the move. I did mention and ask yes assistant of U-Haul several times if my worker need anything else and he's OK to come and pick up the van and your assistant told me that everything is good and all I need is just a show is driver license in to pick up the van when my worker came over they asked again for the credit card otherwise they cannot give him the van, That delays my move six hours and I had to lose another money deposit from my landlord because of the delay. Please let me know what you could do about it?

CHARLES R B. 
Rating:
5.0

The associate was extremely helpful.

Tasheara G. 
Rating:
1.0

I rented 2 uhauls in the same week. One was at Smoke Ranch and Rainbow in Las Vegas, NV. That is who this review is for. The other(my usual uhaul of choice) is in Summmerlin Las Vegas, NV. They are always tops but this location at Smoke Ranch and Rainbow in Las Vegas is a nightmare. From rude employees to dirty vehicles I had to clean inside before using, to poor parking lot layout so bad that other customers were yelling at me because I had to do the job of cleaning the vehicle before leaving, which led to a traffic jam in the parking lot. There was what I hope was chocolate on the driver's seat, garbage in the cupholder and center console, the floors had mud in them everywhere. It was just bad all around. I will NEVER go to that location again. Had the one in Summerlin been available I'd have gone there as is usual but they had computer issues and were down for the day. If this review is for the Summerlin, Las Vegas location just flip all I rated and said, they are terrific all around.

ROBERT JOE H. 
Rating:
5.0

Nyesha Wilson deserves a raise for all that she does for that store and the Company.She has treated me like family for 4 yrs now.I won't rent a storage unit anywhere in the U.S unless it is with U-Haul.

Jim r.  |  Overall Experience 
Rating:
5.0

I was very pleased with the service.

Paulette F. 
Rating:
5.0

Customer did not leave a comment.

Edward P. 
Rating:
5.0

naiesha was phenominal, she surley went above and beyond. daniel and the night shift was also great help.

ARMANDO Q. 
Rating:
5.0

Staff is very knowledgeable and friendly. I had my storage here for 2 1/2 years. I would highly recommend this store to my friend & family

Hwa S.  |  Overall Experience 
Rating:
5.0

My default browser froze when trying to take pictures. Need to specify or detect supported browser s. Fix was to reload page with chrome.

MICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

Briana M.  |  Online Move In 
Rating:
5.0

The young lady behind the desk was very helpful and very friendly made it an easy experience. I would recommend this to anybody looking for a nice easy experience with friendly people.

Paulo M. 
Rating:
4.0

Customer did not leave a comment.

Anthony S. 
Rating:
1.0

Hire staff that are actually professional and know how to speak properly instead of talking like they're ghetto and never learned proper English. Very rude employee sounded like she hates her job. One of them was on their cellphone at time of pickup and wouldn't let me out the gate. They keep charging me I'm not sure for what. Also teach your employees to be informative about the rental agreements to their customers before charging them. Not everyone knows what in-town means.

Gabriela R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES DAVID V. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER ANN B. 
Rating:
2.0

Customer did not leave a comment.

Daniel B.  |  Overall Experience 
Rating:
1.0

I was first really disappointed when an employee said she would turn on my auto pay and then didn't did not follow through then causing several hours of my time to get things resolved. This place is very dirty! I brought it up with one of the girls and was given a list of excuses, including "The wind", the "renters next door" etc. None of which got anyone off their butts to actually clean the place up. There was actually bags of feces that were run over on the back that were there for at least a week. (It was not dog feces either. VERY disgusting) This is why I moved out and will not be recommending this Uhaul storage facility to anyone.

Monica B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

allen m.  |  First Impressions 
Rating:
5.0

Very good service. Knowledgeable team.

Daniel P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHELLE ELANE G. 
Rating:
5.0

Nothing

Melissa S. 
Rating:
1.0

Full comments and letter of feelings sent to email of Neisha Cooper, manger of Rainbow facility

cynthia d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PAMIKA K. 
Rating:
3.0

While the staff was very helpful with an issue we had with the truck, our gas was marked lower than it was when we returned it and I was charged almost $13 for 3 gallons.

Amanda C. 
Rating:
5.0

Customer did not leave a comment.

John S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBORAH LYNN G. 
Rating:
4.0

Customer did not leave a comment.

WENDY ANN B. 
Rating:
3.0

I was told a different amount for my daily rate over the phone then when I returned my truck it was double that amount. The guy that helped me was very rude and had an attitude. It was a little guy with purple hair. I understand the price not being up to him but he was extra rude for no reason.

Edwin W. 
Rating:
5.0

Customer did not leave a comment.

goldberg k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARC C. 
Rating:
5.0

Customer did not leave a comment.

Trinidad G. 
Rating:
5.0

Customer did not leave a comment.

Justin E.  |  First Impressions 
Rating:
1.0

Not good service, rude customer service

MOHAMMAD YASEEN P. 
Rating:
4.0

Customer did not leave a comment.

CAMILLE E. 
Rating:
5.0

KEEP DOING WHAT YOU ARE DOING

MYRON F. 
Rating:
5.0

Everything and Everybody was Professional. Had a Great experience

JERROD M M. 
Rating:
5.0

Everyone made an effort to say hello. The front desk receptionist was friendly and inviting and very helpful. It's hard to find team members like that! Great job North Rainbow location. Exceeded my expectations!

Brian C. 
Rating:
5.0

Customer did not leave a comment.

ABDIEL G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyle G. 
Rating:
5.0

Customer did not leave a comment.

DAVID RICHARD H. 
Rating:
1.0

My vehicle was stolen. None of the employees called the police to file a report! Terrible experience!

Sarkis K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KORIN S. 
Rating:
5.0

Customer did not leave a comment.

UTE T. 
Rating:
5.0

Everything was quick and easy. Thank you

Richard B. 
Rating:
5.0

Customer did not leave a comment.

KRISTY G. 
Rating:
5.0

Customer did not leave a comment.

Ndricim B. 
Rating:
4.0

Customer did not leave a comment.

Pablo B. 
Rating:
5.0

There was a lady and gentleman working and they both were amazing! I had a mobile check in issue and they fixed it fast. Made my whole moving experience so much better, thank you.

MICHAEL ANGELO G. 
Rating:
5.0

Customer did not leave a comment.

VERNA-MAY KUUAPUALEILANI TALIL F. 
Rating:
5.0

Always awesome folks.

LAJEANNE D. 
Rating:
2.0

I can't fully move in. I was given a unit with a damaged door that won't open. Was told they'll look into having it repaired. Meanwhile, I'm moving in a week and need a storage unit now. If it can't be repaired in the next day or two, I'll have to find a different location.

Robert M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

regina z.  |  Overall Experience 
Rating:
4.0

Truck needed some major repairs. But overall no complaints

Radiance B. 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA D D. 
Rating:
5.0

Customer did not leave a comment.

SHERI MARIE W. 
Rating:
5.0

Fast service quick process little tricking with Entrance off its busy Street.

HENRY A. 
Rating:
5.0

Dog hair or cat hair were all over the seats which doesn't seemed to have be thoroughly cleaned.

JOSE ALEJANDRO G. 
Rating:
4.0

U-haul staff was patient and understanding great job!

CLINT ALLEN H. 
Rating:
5.0

Was over charged the supervisor corrected it but its taken a few days for me to get my refund returned to my account. Overall it was a excellent experience.

GRACIE PATRICE W. 
Rating:
5.0

Customer did not leave a comment.

DUAYNE ALBERT H. 
Rating:
5.0

I had to move my son from SLC to Las Vegas. The whole rental experience was enjoyable. I had to keep the truck and trailer an additional three days with no issue. Plus the 30 days of free storage has been very helpful as well.

Boyd E.  |  First Impressions 
Rating:
4.0

Van need oil change!

Gary F. 
Rating:
5.0

Customer did not leave a comment.

Ann K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary W.  |  Overall Experience 
Rating:
5.0

Great experience! Customer service representatives are always friendly and helpful.

DENISE L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TERRI VIRIDIANA G.  |  Overall Experience 
Rating:
5.0

everything was nice great staff

SYLVESTER R. 
Rating:
5.0

Customer did not leave a comment.

regina z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Troy N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victor V. 
Rating:
5.0

Customer did not leave a comment.

james b.  |  Overall Experience 
Rating:
4.0

I think they may have been a bit short on help as seemed way to busy. Having said that, the help they had were super nice.

JOHN FRANK C. 
Rating:
4.0

Customer did not leave a comment.

CRAIG ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

ELAINE MARIE B. 
Rating:
5.0

Customer did not leave a comment.

Elaine B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

GEORGIA ANNETTE H. 
Rating:
3.0

Customer did not leave a comment.

Fannie L.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Very pleased with facilities and staff.

Dennis A.  |  Overall Experience 
Rating:
5.0

Have equipment where reserved

JOHN THOMAS B. 
Rating:
5.0

Excellent customer service

LATASHA LATRIESS M. 
Rating:
5.0

Customer did not leave a comment.

Benjamin T. 
Rating:
2.0

Security gate kept breaking . This caused congestion with vehicles going in and out. Staff were not concerned about helping solve the congestion issue even after being asked. Could not find any garbage cans for desposal of small items. People just left water bottles and misc. on floor. Not usual experience for uhaul. I rent storage uhaul unit in Scottsdale and that is always emasculate with very professional staff.

Larry a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VALARIE JE'NET W. 
Rating:
5.0

They were kind and understanding about the problems we had on the road.

Christine Q. 
Rating:
4.0

Customer did not leave a comment.

REBECCA JEANNE M. 
Rating:
3.0

Customer did not leave a comment.

TONYA RONETTE D. 
Rating:
5.0

Rear door open alarm came on every time we hit a bump. I mentioned it to the attendant. She acted like she knew and it was no big deal. Just annoying and concerning to us

TONI T. 
Rating:
5.0

Customer did not leave a comment.

Ronald Paul B. 
Rating:
5.0

I've returned equipment here 3 times and had a storage unit for 2 months. They've been consistently friendly, nice and helpful. Never a problem. Thanks!

Herman O. 
Rating:
5.0

Quick, efficient, and clean

GERIMAR DEON H. 
Rating:
5.0

Need to have garbage can available onsite.

Larry a.  |  First Impressions 
Rating:
3.0

I can not remember the ladies name who was on shift at the time because is absolutely wonderful and great at her job. She told me she is the assistant manager. The genetalman, Stanley Hudson, was very nice and helpful. I won't even try to use the online reservation again because it took me half an hour to even get my u-haul and we just ended up having to do it in person anyway. That is the only reason I have giving this 3 stars

HAYLE RHEA W. 
Rating:
2.0

The car was dirty, the cup holder was sticky and there was 2 water bottles on the back of the passenger seat. Also the truck was not given with the amount of was that was said.

DAFNE PAOLA G. 
Rating:
5.0

The gentleman that checked me in was very informative and professional made my moving experience flawless

JEREMY SPENCER K. 
Rating:
5.0

Very helpful

Bill R. 
Rating:
5.0

None, great job!!!

JAMES E H. 
Rating:
5.0

Customer did not leave a comment.

PAMELA LYNN R. 
Rating:
4.0

Had trouble pulling in sometimes when people who were renting trucks would park in front of the entrance gate and card reader instead of in front of the exit gate where they SHOULD have been parked and where there's more room.

robert l.  |  Overall Experience 
Rating:
4.0

A seamless experience...had difficulty finding a parking space upon return for the 26 ft. Truck

KENNETH NATHANIEL W. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
1.0

I paid for a utility dolly and it was not provided. When I bought the truck back and told the gentleman about my experience he didn't not try to make it right. I went inside and asked for a refund for my experience and I have yet to receive it. This is the worst location I have ever been to and I WILL NEVER COME BACK!!! I will tell everyone I know not to come to that location

Andrea J. 
Rating:
5.0

Customer did not leave a comment.

Estela L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Great service

Anna B. 
Rating:
5.0

Customer did not leave a comment.

JOSE A. 
Rating:
4.0

Service was great

Rogelio Z. 
Rating:
4.0

Service was great 👍

Rogelio Z. 
Rating:
5.0

Customer did not leave a comment.

Patrick R. 
Rating:
4.0

They were nice but didn't have any knowledge about the truck.

Kandy M. 
Rating:
5.0

Customer did not leave a comment.

javonique a.  |  Overall Experience 
Rating:
5.0

I was suppose to me my refund back to me when I dropped off my uhaul but they customer service that I spoke to on phone didn't thoroughly explain to to this place exactly how much money I get refunded

Alexis C. 
Rating:
5.0

The facility manager Neisha and her staff there at the Rainbow Storage were very nice and accommodating. She went above and beyond for me just right before she went in maternity leave. Thank you

ANNA G.  |  Overall Experience 
Rating:
4.0

I traveled a little over four miles. 7.4 gallons of gas to fill the truck, which I was told to do. I got cheated, as they didn't make sure it was full when I took it out. Rip off!

Glen A. 
Rating:
2.0

Customer did not leave a comment.

MOLLY MAE C. 
Rating:
5.0

Customer did not leave a comment.

Florin D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RALPHJ R. 
Rating:
4.0

Everything was great. I think that time for the rental truck should start counting the minute you drive out of the parking lot

Cruz C. 
Rating:
5.0

Customer did not leave a comment.

Jon R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia W. 
Rating:
5.0

Customer did not leave a comment.

Jamie B. 
Rating:
4.0

Everything was perfect. Service was great and uhaul overall experience was good. Only issue is that when its busy, there is no parking available. Parking area is very small and cramped and very difficult to get out. Which is why it was 4 instead of 5 stars. Regardless I would recommend this place to others.

Analia A. 
Rating:
5.0

The staff was incredible and very knowledgeable

Earl A. 
Rating:
4.0

Customer did not leave a comment.

carolyn b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tylynn d.  |  Overall Experience 
Rating:
5.0

Been renting units since 2006. I trust U-Haul.

SUZANNE R.  |  First Impressions 
Rating:
5.0

Absolutely nothing. The agent was Awesome!!!! Thank you soo much.

Patrice J. 
Rating:
5.0

Wow I'm so grateful for the staff at the Rainbow location. Patience and professionalism. They have raised the bar...

NICHOLAS M. 
Rating:
5.0

Love the customer service provided! Just wish the parking space was bigger. But overall, great.

Lana B. 
Rating:
2.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

You guys wore great

Perla A. 
Rating:
3.0

They can be truthful. The pickup truck that I re Ted from them both times- odometer was counting 1 mile for every 3 blocks that I drove, meaning that either the odometer was rigged by the owner/ manager and they hoped I wouldn't notice it during this COVID-19 lockdown or the odometers on both pickup trucks were malfunctioning!!!! Which I don't believe. I told them about the problem and they told me to hat I was wrong and the trucks were operating normally. I've been a professional driver for 15 years and I know how far a mile is, and those 2 pickups did not even go half a mile when they registered a mile on the odometers meaning they may have been rigged!

BOBBY PETER F. 
Rating:
3.0

Customer did not leave a comment.

Craig C. 
Rating:
5.0

Their facility was always clean and well maintained. Unlike many storage places that say climate controlled this one actually was. I would use them again. Also their prices were lower than everyone else I checked in the area

Gary H.  |  Overall Experience 
Rating:
2.0

Took almost an hour trying to get Checked in on moble app for receive the truck.

Jessica D. 
Rating:
5.0

Customer did not leave a comment.

ANGELICA R. 
Rating:
4.0

Nothing was wrong with the location or the people. But their uhaul.com/help is a joke.

Juanita G. 
Rating:
5.0

I like the practical and fast way that transportation is rented through the internet, very happy with your service

Luis C. 
Rating:
5.0

We need a storage unit quickly. The moving company under estimated the truck size needed to move our belongings. We needed a unit that morning, during the moving process!! After calling another facility that had no vacancy, the staff member called the rainbow facility and they were able to accommodate us. The staff was very helpful in a very stressful situation. Thank you.

debra m.  |  Overall Experience 
Rating:
5.0

This Uhaul Facility and the employees who work there are amazing! Any issues or concerns they handled it prompt. If i had any financial or unforseen financial issues they accommodated me to the fullest! Last but definitely not least is the amazing and compentent manager Neisha is the real MVP!

LaShaunda H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lisa W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KIRBY M.  |  First Impressions 
Rating:
5.0

In regards to the overall moving experience I give it it extremely poor rating if I could give it a zero Stars I would I expect a response back from U-Haul. When I made my reservation for a truck and a tow dolly for my vehicle round trip I went 300 miles plus to get a tow dolly that should have been at the initial reservation site I was sent to two other locations for a total of 3 before I got my tow dolly and I was literally so far from the location I should have departed from that I lost a day and a half of travel time I spent far too much money to have been taken advantage of in this way. It was made possible by the location where I finally pick the tow dolly up that the tow dolly was affordable but I really need U-Haul to call me back at 541-862 0566 so that we can discuss an adjustment to the overall cost of my moving experience

Theresa M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BERNICE G.  |  Overall Experience 
Rating:
5.0

Each time I encountered a staff member they were always friendly, patient, and more than helpful. I did not have to visit my storage unit many times, however each time I did it was clean as well as a simple in and out process. Thank you!

Kaitlin B.  |  Overall Experience 
Rating:
5.0

Nyesha at uhaul rainbow and smoke ranch always gives outstanding service with a smile!

katrina r.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kenneth G.  |  Overall Experience 
Rating:
1.0

First, when checking into my storage, it took over 2.5 hours which was ridiculous!!! Everytime I would come to my storage unit, it was outside of the guaranteed temperature range. I would call the manager Neisha (as the guarantee sign said to do...) and she would answer the phone angry, and every time, she said the "AC people are supposed to be on their way." No sorry or anything or even reassurance that it is a priority to them. Horrible customer service. Save yourself the hassle and do not do storage or a uhaul from this location.

Heather S.  |  Overall Experience 
Rating:
5.0

All staff encountered were friendly, efficient and helpful. Easy experience.

Herman O.  |  First Impressions 
Rating:
5.0

My favorite UHaul facility. Gets a ton of business because it is WELL MANAGED. Thank you, N. Rainbow UHaul!

Gary A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dawn M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosemarie B.  |  Overall Experience 
Rating:
5.0

Great staff, great location!

taj h.  |  Overall Experience 
Rating:
5.0

Staff was great. Thank you

Darrell W.  |  Overall Experience 
Rating:
5.0

U-haul storage facility are very convenient I had no trouble at all, and on the mist of the pandemic the worked with me and allowed me to make arrangements to pay my fees at my convenience with no extra charge! Thanks U-haul. I’d definitely recommend them to anyone in need!

Eric L.  |  Overall Experience 
Rating:
5.0

Good people

Luis A.  |  Overall Experience 
Rating:
5.0

I have done business with a lot of different Uhaul facilities, and this one is the best managed and most helpful.

Gary A.  |  First Impressions 
Rating:
5.0

Very nice employees and services.

Clarence S.  |  First Impressions 
Rating:
4.0

It was very accessible and the staff was extremely kind.

ROBERT W.  |  Overall Experience 
Rating:
5.0

Professional and personable team.

Pilar P.  |  Overall Experience 
Rating:
4.0

The only thing I wasn't satisfied with was how the storage kept increasing. This is a horrible law in my opinion. Staff was great, especially the Supervisor at that Smoke Ranch location. They were all accommodating.

CYM LAJOY G.  |  Overall Experience 
Rating:
5.0

We have had this unit for a couple of years and never had an issue with the facility or staff. Staff is friendly and helpful. Well secured.

DOUGLAS NELSON B.  |  Overall Experience 
Rating:
5.0

I have done business with quite a few Uhaul moving centers, and this is the best one so far. Great staff and a nice facility.

Gary A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ray D.  |  Overall Experience 
Rating:
5.0

It is to pricy for me now that I have no job cause of covid 19. Im just grateful I got my stuff back. The staff was always amazing.

Kristy H.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Rick R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Liudmila p.  |  Overall Experience 
Rating:
5.0

Polite and professional

Bob S.  |  First Impressions 
Rating:
5.0

UHaul is a great company. Consistently customer oriented. Every experience with U haul has always been easy breezy. Accomadating all the way. Neisha at the Rainbow Uhaul rentals and storage in Las Vegas provided great management. In really appreciate her service.

Audrey E.  |  Overall Experience 
Rating:
1.0

I'm upset about your policy to keep my money after I move out of the storage unit. I just paid $89 last week. I moved out on the 5th hoping to get a little bit of money back to help me with everything that's going on and you guys told me you were keeping it to kick rocks.

Sean M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MELINDA L.  |  Overall Experience 
Rating:
5.0

The staff was friendly, courteous and very professional. Niesha the manager was super nice and help me with everything I needed done.

sonny p.  |  Overall Experience 
Rating:
5.0

Neisha Cooper and office staff are great. If there were any problems I may have had, they were there to help. I would definitely recommend family and friends. I have no complaints. Keep up the good work, guys👍👍👍

barbara k.  |  Overall Experience 
Rating:
5.0

Clean, staff workers good

SHALONDA H.  |  Overall Experience 
Rating:
5.0

Very good and Professional

Hyla D.  |  First Impressions 
Rating:
3.0

Lots of nails in drive ways and screws. In every uhaul I go to.

Nathan S.  |  Overall Experience 
Rating:
5.0

Thank you for everything you guys are the best

DALE R.  |  Overall Experience 
Rating:
5.0

Great business; very organized and efficient offing office and spaces are reasonably priced. I recommend

Jennifer A.  |  Online Move In 
Rating:
5.0

Great place and rates

Valerie B.  |  Overall Experience 
Rating:
5.0

friendly and courteous

Alfred F.  |  First Impressions 
Rating:
1.0

Horrible service. I will never use uhaul again.

Jesse James H.  |  Overall Experience 
Rating:
1.0

I parked my RV in this place for 30 days, and a vagrant damaged my vehicle in that time. Nobody from U-Haul noticed anyone entering my unit and now I have thousands of dollars of damage. Do not go!

TIMOTHY M.  |  Overall Experience 
Rating:
4.0

Everyone was helpful!

christine n.  |  Overall Experience 
Rating:
5.0

The entire staff were professional, knowledgeable and helpful. Excellent storage experience.

Rodney R.  |  Overall Experience 
Rating:
4.0

QUALITY OF STORAGE WAS EXCELLENT AND SECURE. THE PRICE WAS VERY GOOD COMPARED TO COMPETITION. I AM VERY HAPPY WITH MY EXPERIENCE WITH UHAUL AND WILL USE THIS FACILITY IN THE FUTURE IF i NEED IT.

brent b.  |  Overall Experience 
Rating:
3.0

The representative could not find my reservation even after i confirmed the reservation only 3 days earlier. Representative did not offer the second month for free. I had to find out on my own.

TIMOTHY M.  |  First Impressions 
Rating:
5.0

Neisha was the most professional through kind storage management I've ever done business with. She was wonderful you should promote this girl!

JULIE C.  |  Overall Experience 
Rating:
5.0

Great

Christina J.  |  First Impressions 
Rating:
5.0

Very friendly Staff.

Trish K.  |  Overall Experience 
Rating:
5.0

Awesome service

Barbara O.  |  First Impressions 
Rating:
5.0

Great service very respectful and helpful thank you again

Tommy W.  |  Overall Experience 
Rating:
5.0

We would like to thank the staff at this location for all their help and going above and beyond.

KENNETH ALAN II C.  |  Overall Experience 
Rating:
3.0

Got storage unit went back later to use it but still had the lock I couldn’t open it so wasted trip hope the lock is off today

Nashyelli C.  |  First Impressions 
Rating:
5.0

Everyone is very helpful and accommodating.

Eduardo L.  |  First Impressions 
Rating:
5.0

I was pleasantly surprised by how clean and rodent free the storage was. I’d never seen that with a storage before and personally did not know it existed. The service/ staff was a pleasant experience.

youlanda F.  |  Overall Experience 
Rating:
5.0

The lady was amazing she went out of her way for me

Kristy H.  |  First Impressions 
Rating:
5.0

friendly and accommodating.

david m.  |  First Impressions 
Rating:
5.0

Clean and Secure place staff was very nice.

Linda A.  |  Overall Experience 
Rating:
5.0

Was very pleased with price unit and service

robin b.  |  Overall Experience 
Rating:
5.0

I had the best experience with the service

Cristina T.  |  Overall Experience 
Rating:
5.0

Over a year and a half with my storage unit and not one time did I have a problem. Unexpected price increase but nothing too crazy. Workers were very nice every time I was in the office.

deanna n.  |  Overall Experience 
Rating:
4.0

staff was always friendiy and courtieus, I never worried much about outside vandalizem.

ROBERT F.  |  Overall Experience 
Rating:
5.0

Everyone was so nice and pleasant to talk with and very helpful and accommodating. Thank you

kenneth b.  |  First Impressions 
Rating:
4.0

Thanks

Janeil T.  |  Overall Experience 
Rating:
5.0

The process for getting a storage unit was easy and the price was great excellant service.

robin b.  |  First Impressions 
Rating:
5.0

Awesome

Katherine P.  |  Overall Experience 
Rating:
3.0

I had issues with next spaces' tenants parking their belongings into my space or parking vehicles and trailers so that they impeded moving in or moving out my travel trailer. Enforce site rules!!!

Diego S.  |  Overall Experience 
Rating:
5.0

Really nice employees, made me feel at ease. Thank you!

Steve F.  |  First Impressions 
Rating:
5.0

Convenient location / a little difficult to get in and out of due to traffic

John R.  |  Overall Experience 
Rating:
5.0

The staff at that location are courteous, professional, & witty. They informed with all the details with precise articulation. I felt very comfortable. Give them a raise in salary! Lol....

carter b.  |  First Impressions 
Rating:
4.0

We were very happy with this unit very clean pest free temperature control was good. Only 4 stars due to price increase other than that I wouldn’t rent from anyone else for storage or moving truck.

Desiray C.  |  Overall Experience 
Rating:
5.0

My experience was positive.

Tamara F.  |  Overall Experience 
Rating:
5.0

5 K all the way!

Jim R.  |  Overall Experience 
Rating:
2.0

Did not feel as though my property was secure, especially after someone stealing belongings and tampering with my property.

Amie P.  |  Overall Experience 
Rating:
5.0

Excellent Service ! Fast Friendly and Professional!!! A+A+A+

christina M.  |  First Impressions 
Rating:
5.0

I was satisfied with the staff

Kelly W.  |  Overall Experience 
Rating:
5.0

Nothing much to comment again.

CHUKWUMA O.  |  Overall Experience 
Rating:
5.0

I really think the dumpster should be available. I get that people use it to dump their whole unit in it...watch them. Otherwise, thank you all for your generous help!

michael c.  |  Overall Experience 
Rating:
5.0

Thanks for your great service

Gia H.  |  Overall Experience 
Rating:
4.0

Thank you, I will be back

Anthony W.  |  Overall Experience 
Rating:
5.0

Neisha and her team were all very competent, friendly and accomodating. The facility feels safe and clean and I have nothing but confidence when spending time and money at this facility.

Philip Y.  |  Overall Experience 
Rating:
5.0

All employees are extremely well versed in what customer service really means. Thanks

Hector R.  |  Overall Experience 
Rating:
5.0

Amazing and friendly !!!!

debbie r.  |  First Impressions 
Rating:
5.0

We truly enjoyed our experience with U-Haul. The Coopers!!

pamela C.  |  First Impressions 
Rating:
5.0

Thank you!

patricia p.  |  Overall Experience 
Rating:
5.0

By far, this has been the best moving experience I have had with UHaul. Personnel was so swift and helpful with everything. Will be choosing UHaul for future moves without a doubt.

nancy a.  |  Overall Experience 
Rating:
5.0

.

Laura S.  |  Overall Experience 
Rating:
4.0

the only problem I encountered was not enough parking in the front of the building. Otherwise my experience was excellent

Hansi A D.  |  Overall Experience 
Rating:
5.0

Staff was fantastic!!!!

ROGER BROOKS C.  |  Overall Experience 
Rating:
5.0

Thank you very much for your kind and consideration. God bless.

luz R.  |  Overall Experience 
Rating:
5.0

Very swift, polite, and helpful

heather s.  |  First Impressions 
Rating:
2.0

My unit was broken into from the next unit and Uhaul said they would be closing off the two units but did not . They could still reach over and take items from my unit.

DENICE H.  |  Overall Experience 
Rating:
5.0

The staff was absolutely friendly & extremely helpful! This was extremely welcomed in an already high stress situation.

Ruthann Z.  |  Overall Experience 
Rating:
5.0

The grounds and storage units were clean. I felt my stuff was safe!

kenneth f.  |  Overall Experience 
Rating:
5.0

I only hated that you guys called so much when I was behind on my bill, sent letters and called my back up friend, way to much very embarrassing. I know I was behind no need to call them and let them

shana d.  |  Overall Experience 
Rating:
5.0

Staff was very professional and accommodating. When the information from the 800 Customer Line was not correct, the Staff accommodated my needs. Hats off! Moving is so stressful, it was nice :-)

Christine E.  |  Overall Experience 
Rating:
5.0

Great fast service had me in and out with a unit in kno time

dwayne b.  |  First Impressions 
Rating:
5.0

The employees that work at this facility are very helpful and professional

carol h.  |  Overall Experience 
Rating:
5.0

Good service

jenia t.  |  First Impressions 
Rating:
4.0

AOK

Neil S.  |  Overall Experience 
Rating:
5.0

The staff at the Rainbow location in Las Vegas were excellent and very professional. The Los Angeles Vermont location was also very professional and knowledgeable.

Hull M.  |  Overall Experience 
Rating:
5.0

Very efficient

John R.  |  Overall Experience 
Rating:
5.0

very nice staff

LAJEANNE D.  |  Reservation 
Rating:
5.0

Very good experience!!!

valerie f.  |  Overall Experience 
Rating:
4.0

It took forever for someone to be available to talk with me but once they were able the service was great

Sharon J.  |  Reservation 
Rating:
5.0

Staff at this location was very professional and courteous. Would definitely recommend them and use them again.

Rhonda V.  |  Overall Experience 
Rating:
5.0

Total experience was great

David V.  |  Overall Experience 
Rating:
5.0

Great knowledgeable and friendly staff. And affordable prices for the square footage you get. I would definitely recommend this facility.

alioht c.  |  Overall Experience 
Rating:
5.0

Everyone in the office at this location was always friendly and accommodating. I would recommend highly.

MARGARITA B.  |  Overall Experience 
Rating:
1.0

They messed up bad twice, it was a complete disaster someone needs too come in and train that whole staff been dealing with this storage over 10 years ,never ever again

Regina S.  |  Overall Experience 
Rating:
5.0

I will be back if I need to store if I need to and rent trucks when I need it , thanks

Raymond P.  |  Overall Experience 
Rating:
4.0

Local truck rentals could be more affordable. Daily rent is good , but mileage sucks.

Eric B.  |  Overall Experience 
Rating:
5.0

EXCELLENT.

ELISHA R.  |  Reservation 
Rating:
5.0

The employs at this U-Haul storage facility were great! They showed me all the different sizes and I wasn’t sure which one I needed, they were very patient. They accommodate my needs and were helpful

diana t.  |  Reservation 
Rating:
5.0

Great customer service and understanding.

randy j.  |  Overall Experience 
Rating:
5.0

Unbelievable service, excellent workforce here, always courteous, ready to assist, and just a delight to talk too, very nice people!

Daniel P.  |  Overall Experience 
Rating:
5.0

The manager Neisha was very nice and always has a smile on her face when a customer walks in and always greet's them like they are part of the family.

Alina S.  |  Reservation 
Rating:
5.0

the crew there was wonderful

loretta w.  |  Overall Experience 
Rating:
4.0

I reserved two 10'x30' units at Rainbow, but when I pulled up to unload my two 26' trucks, I was told they overbooked and only had one left for me. Issue was resolved with VIP compensation. Well done.

Philip Y.  |  Reservation 
Rating:
4.0

n/a

SARAH B.  |  Overall Experience 
Rating:
2.0

I had reserve a 5x10 and they gave it to someone else. They took 30 min to even come unlock the unit so we could see it. So we took our business elsewhere

KEATON R.  |  Overall Experience 
Rating:
5.0

Every staff member that worked with me was very friendly and professional. the unit was what we needed when we needed it. Rented a truck also 2 different times, were clean and helpful. Very happy,

brenda m.  |  Overall Experience 
Rating:
5.0

Friendly staff.

KEN OR ROBERTA H.  |  Overall Experience 
Rating:
5.0

N/A

glen s.  |  Overall Experience 
Rating:
4.0

ty

Kevin T.  |  Overall Experience 
Rating:
5.0

We were not able to move in to our home when planned. They made this part of our move so easy. The employees are smart, friendly, & accommodating. They had a smile & solution for everything. Thanks!

samantha d.  |  Overall Experience 
Rating:
5.0

Staff was excellent and very helpful in all areas and very polite

samson b.  |  Overall Experience 
Rating:
4.0

Very good service. Just wish when picking up a uhaul to move long distance. Staff should advise to read the insurance. I thought i would get compensated for my soaked matress and box springs, but no.

Alexandra S.  |  Overall Experience 
Rating:
5.0

Very safe & secure. Carts always available. I would use again

rick r.  |  Overall Experience 
Rating:
5.0

Exelent customer service and employees

jesus a.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top