Customer Reviews for U-Haul Moving & Storage at Route 37

5,485 reviews

68 Rte 37 E   Toms River, NJ 08753
(Take exit 82 on Garden State Parkway for route 37 east)

(732) 341-5150

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm

Services at this Location:

Contact Us

(732) 341-5150

68 Rte 37 E
Toms River, NJ 08753
(Take exit 82 on Garden State Parkway for route 37 east)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

SAUL G. 
Rating:
5.0

Customer did not leave a comment.

Roger B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Very helpful and informative on Uhaul and its products. I could not have been happier with the service and the truck

JASON C. 
Rating:
5.0

Customer did not leave a comment.

Walter P. 
Rating:
5.0

Customer did not leave a comment.

SANDRA D. 
Rating:
5.0

Great service as always

BRIAN G. 
Rating:
5.0

Staff friendly, professional, and helpful. Someone helped us secure the car dolly/trailer when she saw were having a bit of trouble. Tail light of car dolly/trailer burned out after day 1. Otherwise all good!

CHRIS JOHN F. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Making on line reservations for a rental vehicle thru the website is very convenient and much appreciated.

ADA P. 
Rating:
5.0

Customer did not leave a comment.

MARGARET F. 
Rating:
5.0

Customer did not leave a comment.

CHARLMARI H. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR B. 
Rating:
5.0

Had no issues whatsoever! Staff were very professional and helpful.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

Michael R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CRAIG M. 
Rating:
5.0

Very nice manager and service employees

MICHAEL B. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER A. 
Rating:
5.0

Very cheap, quick and easy to pickup and dropoff

Raymond B. 
Rating:
3.0

Customer did not leave a comment.

eugene S. 
Rating:
4.0

Customer did not leave a comment.

RICHARD N. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER O. 
Rating:
5.0

Finally a job well done. I may not worry so much in the future as I use U Haul several times a year. Got everything right and had my trailer waiting for me.

JAN C. 
Rating:
5.0

Check in was quick and painless. Great people working there

William D. 
Rating:
5.0

Customer did not leave a comment.

robert G. 
Rating:
5.0

Thx

ALFRED J. 
Rating:
5.0

All good. Friendly customer service, and reasonably priced.

Ed S. 
Rating:
5.0

This location is really great. The people, equipment, and service are wonderful. How to improve...hmmm...free doughnuts?!? ;-)

JOHN S. 
Rating:
5.0

Excellent customer service. Very friendly and helpful people.

ANTHONY B. 
Rating:
5.0

Keep up the good customer service. I'm always treated well and with respect. Rare these days - Good job

KATHLEEN H. 
Rating:
4.0

Customer did not leave a comment.

Anthony R. 
Rating:
5.0

Customer did not leave a comment.

BRIAN B. 
Rating:
5.0

Everything was great on improvements needed

ALBERT L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
3.0

Customer did not leave a comment.

PATRICIA B. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

ANA S. 
Rating:
5.0

Customer did not leave a comment.

BEN B. 
Rating:
3.0

I had my reservation changed due to unavailability of a 26' truck which I am fine with but I was required to take the truck back to that location instead of the one that was a half mile from my new home. Also, the truck was changed from 26' to 20' I'm assuming due to availability but on the day I picked up the truck there was a 26' truck on the lot. Lastly, whoever the customer service woman is needs a lesson in politeness when dealing with customers!

JEFFREY D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
5.0

Keep it up!

ALFRED J. 
Rating:
5.0

UHaul is the cheapest car or Truck rental service if at all you want to relocate, then I recommend this service.

ABRAHAM K. 
Rating:
5.0

There is no improvement to be made. I've used this sight 3x and would definitely return and definitely recommend to friends and family! Thank you so much for your kind service.

JACQUELIN C. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

Super friendly and fast service! Nice people and the trailer worked great, too!

DANIEL N. 
Rating:
5.0

Upon dropping off, and checking of the mileage . Paying the monies I paid to rent, I think Uhaul should allow, the overage within 10 to 20 miles, I was allowed 77 miles I was over by a few miles an charged $5.00 more. There should be some up dating of the policy. But, other than that. It was a good experience.

Emilio D. 
Rating:
5.0

Super service, great people, clean new vehicle… Overall satisfied with everything… 🇺🇸⚓️

EDWARD G. 
Rating:
5.0

Customer did not leave a comment.

Holly E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
5.0

Customer did not leave a comment.

MARK N. 
Rating:
5.0

Great service and friendly people. I have been renting equipment from this facility for years, wouldn't think of renting from anywhere else. Thanks to the entire staff for the great job they do.

Thomas C. 
Rating:
5.0

Check in was easy and pleasant

DAVID K. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL D. 
Rating:
2.0

Not lend customers a truck where the starter ends up going out and luckily I was stuck at my destination and not on the side of the highway

Michael B. 
Rating:
5.0

Customer did not leave a comment.

THERESAA S. 
Rating:
5.0

Customer did not leave a comment.

Mario V. 
Rating:
3.0

Cars in back parking lot are too close to trailers

BRAD G. 
Rating:
5.0

Customer did not leave a comment.

anthony S. 
Rating:
5.0

Staff was a Very Friendly,Knowledgeable Staff..Quik pick up as well as the return..I will definitely use this location again..👍🏻

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

DALE P. 
Rating:
5.0

Customer did not leave a comment.

Lino D. 
Rating:
4.0

Customer did not leave a comment.

GUILLERMO N. 
Rating:
5.0

Easy in and out!!

SHARON S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Customer did not leave a comment.

DAVID K. 
Rating:
5.0

Audrey (?) made the vehicle check in process very easy… thank you!

KEITH J. 
Rating:
5.0

Customer did not leave a comment.

Rosemary P.  |  First Impressions 
Rating:
5.0

All nice and friendly staff transaction was smooth and convenient

Liam H. 
Rating:
5.0

Customer did not leave a comment.

Rosemary P. 
Rating:
5.0

Customer did not leave a comment.

SCOTT L. 
Rating:
4.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Lady that runs the place is a gem. I'd use this place again and will!

JON B. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
4.0

This office was very simple to work with. I felt with 3 employees that were knowledgeable about all of my questions and we're helpful and friendly.

JENNIFER M. 
Rating:
4.0

Representatives are all friendly and knowledgeable

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

DEVIN O. 
Rating:
5.0

Customer did not leave a comment.

Stacey K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen D. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERNEST F. 
Rating:
5.0

Customer did not leave a comment.

robert C. 
Rating:
5.0

Well done

Richard L. 
Rating:
5.0

Customer did not leave a comment.

KEVIN J. 
Rating:
5.0

Customer did not leave a comment.

Dennis C. 
Rating:
5.0

Customer did not leave a comment.

MARK C. 
Rating:
5.0

Very good service, pleasant u-haul representatives.

MICHAEL B. 
Rating:
5.0

I had the worst experience booking this truck ,had to go through 3 different locations.

NORIS S. 
Rating:
5.0

Customer did not leave a comment.

TED J. 
Rating:
5.0

Customer did not leave a comment.

ELIZBETH E. 
Rating:
5.0

Excellent staff , very helpful. have rented here on several occasions. always a pleasurable experience.

THOMAS C. 
Rating:
5.0

Very pleasant and understanding

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

Arleen H. 
Rating:
5.0

Customer did not leave a comment.

DANIEL W. 
Rating:
5.0

Customer did not leave a comment.

carolyn m.  |  Overall Experience 
Rating:
5.0

My experience at the Toms River U-Haul was excellent!!! I prefer this location to any other. The private shops that offer U-Haul trucks don't compare to the level of professionalism that the Toms River store offers. Will definitely be using those services again

Anselmo A. 
Rating:
5.0

Customer did not leave a comment.

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

Scott N. 
Rating:
5.0

Customer did not leave a comment.

Diego C. 
Rating:
5.0

The staff was professional and courteous. The young woman who hooked up the trailer for me was very helpful and patient with all of my questions. Thanks to her and the whole team!

KEVIN A. 
Rating:
5.0

Great place! Staff very efficient! The last thing you need when you move is more stress, this place makes reserving, picking up, and returning the truck a cinch!!!!

Frances R. 
Rating:
5.0

Customer did not leave a comment.

Carolyn S. 
Rating:
5.0

lower mileage charge

JAMES D. 
Rating:
4.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Clean facility, professional staff, no problems.

Judy R.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Deborah A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenia V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Whitney L.  |  Overall Experience 
Rating:
5.0

Everything was good besides the fact that I paid for a dolly and never received one with the truck rental

Omar E.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ALLEN B.  |  Overall Experience 
Rating:
4.0

Guy behind the counter was very slow

Lisa B.  |  First Impressions 
Rating:
5.0

So nice and forgiving

Ginette G.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Alison N.  |  Overall Experience 
Rating:
5.0

The team did a nice job of helping out with the move.

EDWARD M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura R.  |  Overall Experience 
Rating:
4.0

I understand 24 hr access is unsafe, but later hour would be extremely helpful

Michael P.  |  First Impressions 
Rating:
5.0

Very kind staff. Very efficient and organized.

Bill (Kimberley) wife C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jacob G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

donna M.  |  First Impressions 
Rating:
5.0

Pamela was so helpful she answered all my questions.

LISA V.  |  First Impressions 
Rating:
5.0

NICE Place to be and GO TO

BRIAN Y.  |  First Impressions 
Rating:
5.0

I forget the cashiers name but she was so nice and very helpful!

Susan P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew S.  |  First Impressions 
Rating:
4.0

Convenient location, amazing staff and above average customer service. Highly recommend this location. Athena and Pamela are excellent managers and role models for their team.

dorita c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glenda H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chang W.  |  First Impressions 
Rating:
5.0

The customer service was excellent and very helpful. We had Pamela Eckert and she was excellent and very Knowledgeable . Michele & Michael

Michael M.  |  First Impressions 
Rating:
5.0

Pamela was very helpful and took time to show me a few units so I could choose the best for me. She was very knowledgeable and informative. I had gone to other facilities in the area where I was not happy with the units nor the customer service. Pamela made me feel very comfortable with using this facility for storing my belongings. The unit I choose was clean and easily accessible.

Virginia D.  |  First Impressions 
Rating:
5.0

Everyone was supper nice and it was a good price so all in all a great experience keep up the great work

David S.  |  First Impressions 
Rating:
5.0

The ( gm) was horrible. sitting there for an hr waiting patiently i come to find Out out that nothing was really reserved. Thanks to Pamela’s help and great customer service was it all worked.out

Benedetto s.  |  First Impressions 
Rating:
5.0

One word....Great

Steve V.  |  First Impressions 
Rating:
5.0

Pam is excellent. Friendly, knowledgeable and helpful.

Jennifer C.  |  First Impressions 
Rating:
4.0

Made reservations for 2 storage units 10x14 preferably near a door and also near eachother So far everything seems to be moving along quite nicely. Hopefully they will be ready when I get there.

Joseph l.  |  Reservation 
No reviews have been submitted for this location.

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