Customer Reviews for U-Haul Moving & Storage at S Cobb
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at S Cobb
Noah J. on
I got pulled over because the trailer I rented brake lights didn't work
Lynette B. on
Awesome customer service Liz and Deonry are the very best. They team, won and executed. Thank you
Sharilyn S. on
Very professional and efficient.
Kevin L. on
Customer Service was great!!!!!
Charles L. on
I had a great experience. The truck was clean and new, the employees professional and helpful.
Marguerite T. on
Great service! They were wonderful when I had to return to adjust the hook up.
Jesus F. on
Take to long for service one hour waiting
Wilson R. on
Good customer service great people truck was clean
Latoria P. on
Meagan was awesome!! Super friendly, super helpful. She’s stellar at her job. Because of her, I will return as a customer and refer as many people as I can.
Donald S. on
All of the staff was very helpful & friendly, truck was clean & well maintained. The check in process was great handled by an extraordinary young Army veteran who's attention to detail was commendable. A very good experience!
Rick H. on
Best Uhaul location in the country!
BILL B. on
I wanted a 10 foot truck, only a 15 was available. Maybe make more trucks available??
Weymouth H. on
Everything from the reservation clerks suggestion of size of truck for the load worked out perfectly. The vehicles gas economy gauge and the vehicles smooth ride. I have used this UHaul several times and never had a problem or an issue.
Drudene M. on
The Uhaul that I rented had issues with pulling down.When I went to pick it up, the back door was up and when my son tried to pull it down several times and it wouldn't come down. He went inside and talked to someone and he came back out and was able to let it down. He had issues again with it (2)times but was able to resolve it. My granddaughter also had issues with it last night when she got the last load off; I had to call Uhaul and get Transferred to Roadside Assistance to come out last night to get the door down! I shouldn't have had this experience! It's obvious that this truck should be taken out of the fleet until it can be repaired or sent to the Uhaul Graveyard! It took an hour, maybe a little more before the Roadside Assistant was able to get to the Senior Living Community where I live! It was night and I was praying no one would bother it. It's in the records, so it can be checked!
Robert R. on
Elizabeth went above and beyond to see that everything went smoothly with my experience. She was working hard and still had time to be friendly and extra helpful.
Roger S. on
All good
Donald B. on
Staff was polite and friendly.The transaction was quick and they let me park my car on site until the equipment was returned the following day.
Terie W. on
They staff keep making hints like they wanted me to leave. Even though I turn the truck in 12:45 and it wasn't due back until 2pm and I put extra gas in the truck I get a call telling me the equipment return is past due. Hours later. Beside that I was use U haul again great prices. See you on my next move. Thanks.
Barbara H. on
Very satisfied with overall experience. The lady that helped me was excellent!!
ALONZA P. on
Review advance bookings and past utilization trends to staff the front office and/or credit a type of "Fastbreak" online mobile line to expedite pickup of equipment.
Bertha C. on
Before returning the truck , I stopped and made sure that I had replaced the gas that I had used and a little over , so when I went inside , they were so busy that the young lady said do you want me to email you a copy of your receipt, I was so surprised to see a charge for gas , I want use this location again and will take the extra time to watch them inspected the truck, the truck was parked up a hill and any one knows that this will make a difference in the gas level and I know that if it was level they would have seen that I had plenty of gas in there
elisabeth c. on
Awesome experience
anthony s. on
Nice place.
Malaka C. on
Never again
Jack B. on
Tim Tuggle helped me, he was constantly Multi-Tasking, helping others as he helped me. He then proceeded helping me, showing me the pass code that gave me access to my G-10. Thanks to Tim Tuggle,
Eufracio S. on
Every body really a Great Team / Thank you very much for all your Help
JOHN H. on
The light needed to be on in unit
Danielle B. on
I wouldn’t recommend this facility for the simple fact that this company literally calls you the same day your storage rent is due to bug you about paying, which is VERY annoying!!!
Kathryn D. on
The facility was clean and easy to access. Sometimes it was difficult to park your car near the loading/unloading area due to the unused trucks, but it was not a substantial problem.
FABIAN J. on
The manager was very polite and friendly she has great customer skills she explained everything to me answered all my questions I would definitely recommend this facility to others 👍
Jeffery T. on
Great place to store your belongings
Dana R. on
Staff is/was courteous, helpful, fast.
Alisha P. on
Clean facility, helpful staff.
Napoleon R. on
Thank you for the storage
Vladimy M. on
N/A
Horacheo G. on
Quick fast and ,,,,great attitude.....love the service..
AARON S. on
The manager takes the extra step to assure the customer is taken care of. Thank you!
Derek G. on
Excellent customer service
chelsea m. on
I HAVE CONTACTED YOU ON SEVERAL OCCASSIONS TO LET YOU KNOW YOU HAVE THE WRONG EMAIL ADDRESS.
Shakeda S. on
Great employees
pamela s. on
Nice people, refreshing
yvon a. on
Thanks you for your friendly Services render to me.
robley g. on
Although my experience didn't end well (storage contents were sold), the staff was very friendly and courteous, and the facility was always clean, neat and very well maintained. I would use Uhaul agai
Victoria B. on
My experience at this location has been nothing short of phenomenal. The staff are knowledgeable and friendly. The store manager Brandi is very accommodating. This location is an awesome one stop shop