Customer Reviews for U-Haul Moving & Storage at Semoran Blvd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Semoran Blvd

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Roy S. on

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Nothing! Great experience!

Jennifer W. on

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It was such a great experience! Custom service was fabulous and van was such a comfortable ride, such fun! Thanks so much!

Miguel M. on

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I would recommend asking clients when moving one-way out of town if they'll be needing storage at the drop-off location. I got to my initial drop-off location looking to store my items and they were out of storage units. I had to call customer service and find a new drop-off location with available storage units. It took more time and money than expected.

Henry T. on

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Your App is complicated to pick up the truck. After several times to try to complete the process I decided to make the reservation directly at the counter office. The App work easy to drop off the vehicle.

Jasmine P. on

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Everyone was nice

Carissa B. on

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Wendell and his team were great. Facilities very well kept.

Eric T. on

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If I had known that my license number had to be entered online even at the counter I would have done it online beforehand. Other than that it was a quick process conducted by friendly knowledgeable people. The return as well was quick and painless. If I need a truck in the future I will come to U haul. If I need a trailer I will have to elsewhere since I drive a Ford Explorer. But trucks are U haul.

John R. on

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Customer did not leave a comment.

Pattii W. on

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This is the fourth time I have used services from this UHaul the staff is friendly and helpful. The staff is committed to getting customers in and out in a timely manner. I highly recommend this facil

Donovan R. on

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Pat P. on

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Wendell the manager ran a wonderful well organized clean facility along with good customer service. Thank you Wendell.

ROBERT R. on

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We went for the insurance plus and due to a minor accident backing into an apartment complex we ended up saving at least $650.

MARK Y. on

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Owner suppose to get back with me about overcharge. Never called back want return phone calls

Karla Q. on

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Pauline H. on

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Everything is a ok at this location

Eustache C. on

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Tonya M. on

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Customer service was excellent.

Kevin M. on

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Brian H. on

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Clean the cab of the truck and give money back if returned before time frame is up

Marcia M. on

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Thank you Wendell for all your help and care.

Hilda T. on

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Customer did not leave a comment.

Maria Z. on

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Great team. Excellent customer service.

MARSHA D. on

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It’s very busy . There was a line and a wait.

Debra E. on

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Make sure you explain clearly the gas mileage, especially to the women customers!

JUSTIN S. on

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This was actually my worst experience I have ever had at any retail business. The employee at the uHaul location was a complete prick. I explained to him that I am not great at backing up a trailer, so he proceeds to scream at me while i am backing the trailer constantly. He boiled me over to the point that I was about to fight him, but instead I left. I've used uHaul probably 20-25 times in my life and given the company probably $100,000 of business as they have been the only moving solution I have used. That man ruined all positive experiences I have ever had with the company...I won't be back.

TODD G. on

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Truck was in bad shape

christopher P. on

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Luis R. on

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Eileen S. on

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Patrick R. on

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Employees manually entering credit card info by hand seems insecure ... it really should be swiped into the system and kept secure. I get the impression that the info is just sitting there as plain text and any employee can pull it up to see. There was a credit card swipe machine sitting there on the desk ... not sure why it isn’t used.

Robin T. on

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Everything went very smoothly, this was my first time and I had a great experience. Thank you to all of you.

Luis P. on

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Excellent service

Moses C. on

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No comment

Raymond E. on

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Smooth,freindly and easy

Luis P. on

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Everything was great

joseph J. on

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The truck odometer did not match my cars mileage to destination. It’s 120 miles from point to point and the truck showed 40+miles from point to point. Our odometer wa S checked and a Ccurate. The truck’s odometer is wrong.

Selina V. on

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Customer did not leave a comment.

EDUARDO M. on

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Greta job. I had no issues.

Elisa A. on

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Customer did not leave a comment.

MIGUEL V. on

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Jeri Lynn H. on

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The storage facility was very secure. Staff is very friendly and helpful. The hours for access were great. My only issue was the cost went up quite often. Not a place for long time storage. E

Kendall R. on

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Your counter service was spot on in customer satisfaction.

kathleen b. on

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Thank you for your kindness. In every way, your facility was #1!

Gretchen S. on

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Very pleased with the facility. Met my needs for a safe clean place to store things as we cleaned out a house. Also appreciated that we could get the supplies with needed at the same time.

Magalia P. on

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Always feel home👍

Carissa B. on

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Excellent service!

Christopher H. on

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The nicest storage facility I've ever encountered.

MICHAEL C. on

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would have stayed longer, but the price went up and I found a cheaper unit/ Thanks

Traci H. on

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They were very helpful, we're new to the Orlando area. The employees helped me out as much as possible (my mom is deaf). I really appreciated it

Christian G. on

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Employee was friendly and helpful. Unit was convenient and building was clean. Appreciated free carts and first month of storage free due to hurricane. Thank you!

Hector A. on

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Go jobs

Rebecca I. on

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clean, secure facility and great staff. Very friendly and helpful. Theonly other comment is they seem to have a lot of trouble with the computer payment system.

Raquel C. on

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Great service, great facility!

Joshua W. on

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No problems whatsoever at the facility.

Claudette G. on

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Fast check in and out

Mena A. on

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I had a great experience with UHAUL.

John K. on

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Excellent!😀

Natalee R. on

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7

Mary Lynn M. on

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As promised. Very helpful. The staff was very nice and knowledgeable !

DEBORAH B. on

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Denise D. on

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Quick, courteous & accommodating

TREY S. on

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Great staff, clean location, very secure, very confident my stored items are well protected.

Donita J. on

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I would definitely use this facility again if I needed to move or store something. The staff was courteous and helpful anytime I needed help.

Terry P. on

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Fantastic storage facility with employees that are top notch. Thanks.

Felicita R. on

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No thanks

Michael E. on

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Fantastic experience. Wendel was extremely friendly and incredibly efficient during the entire process. I would reccomend this facility to anyone looking for a storage unit or moving truck rental.

LISA H. on

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Great moving experience! Took advantage of the free one month storage promotion as there were several large items that would not fit in new apartment. Staff and facility couldn't have been better!

Robert H. on

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Great service!

Phyllis F. on

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We rented a space for over a year and the staff was always available to answer questions and professional. The storage room was clean and our belongings were kept in perfect condition.

RICHARD W. on

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I just closed out a unit after 13 years. The only thing is that I think you should pro rate the cost for the month if moving out in the middle of the month.

Roy J. on

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Staff friendly willing to help with anything made move much easier thanks

Yuliya K. on

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I would recommend this facility anytime

KATRINA J. on

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I just want to commend the owner and staff at this U-Haul location. I have received nothing but exceptional service. The building was kept so clean and was conveniently located.

BART M. on

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Staff very professional

Freddie S. on

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Everything was great, helped reduce the stressfulness of moving.

Yvette W. on

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The process was fast and no waiting. The associate was very kind and knowledgeable.

Robert M. on

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Very clean and served its purpose.

HELEN S. on

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I liked the facility and the location, however the annual price hikes have become too much. As such, I moved to another climate controlled facility with a larger unit for a lower cost. Unfortunate.

Freddie S. on

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Uhaul has yet again exceeded my expectations. Thanks for making everything an easy and stress free move!!

Sherry D. on

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The best uhaul location I have dealt with in my 3 moves this year! Wendall and his staff were over accommodating and helpful! Go Skins!

Ryan C. on

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Simple and convenient.

Toni E. on

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Management is horrible

Kendall W. on

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Everyone here is kind and helpful! Great service, great location! Thanks!

Sherry D. on

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After a disasterous experience with another UHaul location, Andy (please excuse the error if incorrect) was a welcomed experience. They helped us seemlesy when we were desperate and so frustrated.

CAROL A. on

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Close, convenient, courteous

jacquelyn h. on

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Very helpful and friendly staff.

Robert C. on

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Above Average service.

John C. on

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We have used this facility off and on for several years. We have always had a very good experience.

MARTHA R. on

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Clean facility, the employees very helpful , secure, and safe ....Thank you ....until next time

jacquelyn h. on

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I was very impressed with the service. Samaya and the other young lady was very pleasant. When they got very busy helping me and other customer plus the phones were ringing they started very calm.

Sharania G. on

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Forgot to take me out the system once I moved out the storage and tried to charge me for a full month when I been evacuated. Other than that I loved this place and the owner is very nice.

BART M. on

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While I did cancel the reservation the process did give smoothly.. Thank you

Laura R. on

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Amazing customer support! The whole team at Semoran is amazing and helpful, but one employee stands out. Thank you Annette for everything. You went above and beyond!

Joanne D. on

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A little pricey but safe and nice staff

katlyn t. on

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This location was great but had MANY issues with U-Haul that day.

Susan F. on

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Nanette couldn't have been more pleasant to deal with. Easiest thing I've ever done.

Rachelle J. on

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no additional comments

CANELIUS B. on

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The lady with wearing glasses in the office is very unprofessional. She demanded I show her I.d. to fix an issue with my account.

rachel W. on

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I wish you kept the climate controlled area a bit cooler.

Shane L. on

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Mrs. Pease was very helpful and proffessional. Mr Best was one of the best examples of outstanding customer service I have seen in a long time. Thumbs up!

barbara r. on

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We were so pleased with our experience once again. We used this facility 14 years ago when moving and were happy then and even happier this time. Wendell and his team are tops in our book. High Praise

EVELYN T. on

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I would recommend this Uhual place to everyone they were very helpful at all times.

James M. on

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Constant screw ups with our account. It got even worse when we added a second unit. Training is lacking, and communication is poor, GM was never notified so he looks at me sideways when I notify him

Dwayne D. on

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Saved my life. I almost lost all my stuff out of my apartment. The crew was calm, helpful and convienent to my needs.

LUIS D. on

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The entire staff there was very friendly and helpful, especially Lynn Pease, who was a great help! Thank you everyone!

FORTINO G. on

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Great facility and staff!

Jasmine N. on

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Terrible service

DEBRA E. on

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WOULD NEVER recommend this facility to anyone, and even encouraged customers in the showroom to go elsewhere!!!! The manager Wendell is a cheat and creating some bad karma. Would love to see it hit!!

Sandra W. on

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rentals are always clean and in good shape

Jason M. on

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The staff I interacted with was terrible, made mistakes, and had attitude. Moving out was huge problem, and just receiving the email to do this survey was a disaster. sent me over 130 emails! wow.