Customer Reviews for U-Haul Moving & Storage at Semoran Blvd

7304 reviews

2055 State Rd 436   Winter Park, FL 32792
(North of Aloma)

(407) 678-4467

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(407) 678-4467

2055 State Rd 436
Winter Park, FL 32792
(North of Aloma)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
5.0

Customer did not leave a comment.

Cedric P. 
Rating:
5.0

Customer did not leave a comment.

Brandon C. 
Rating:
5.0

Move in was very simple and easy. Everything you needed was available, which made packing the storage unit quick and convenient! I have to call to check in because I changed my reservation multiple time but other than that my experience was great! Ms. Nona is very helpful and knows exactly what to do to care for her customers. She’s amazing!

Gabrielle F.  |  First Impressions 
Rating:
5.0

All the services here are amazing! I had to edit my reservation multiple times and it was hassle free! Because of so many switches I have to call to check in my storage unit but other than the system not updating on it's own, on my profile everything was excellent! Ms. Nona knows how the systems and company works which makes the process 10x easier. Thank you so much!

Gabrielle F. 
Rating:
5.0

Customer did not leave a comment.

Marcus M. 
Rating:
5.0

Customer did not leave a comment.

Giovanni L. 
Rating:
4.0

Had a little difficulty accessing facility after hours but was given help figuring it out. Excellent office staff service and support.

Lissaette V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terisa O. 
Rating:
2.0

Delivered me the 15' truck with a 1/2 tank of gas and no blankets I paid for. The documentation said full tank of gas. And specified 12 blankets to be in truck. Very sloppy.

NORRISWILLIAM H. 
Rating:
5.0

Thanks!

Stephanie W.  |  First Impressions 
Rating:
5.0

There was no lockbox.

Christine B. 
Rating:
5.0

Customer did not leave a comment.

nikita l.  |  First Impressions 
Rating:
3.0

You own a lot right next to the store-SET IT UP SO THE LOT IS ACTUALLY USED TO MAKE IT EASIER TO PICK UP A TRAILER

Timothy E. 
Rating:
5.0

Customer did not leave a comment.

IRMA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUISANDRES C. 
Rating:
5.0

Keep up the great customer service. Javier is always right there to help me and Maurice is right there as well. Thank you.

DARREN A. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

Craig B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca I.  |  Overall Experience 
Rating:
5.0

Javier was great, profession, and helpful.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER R. 
Rating:
5.0

Customer did not leave a comment.

Eric D. 
Rating:
5.0

Excellent service from staff especially John thank you

ELBA F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miguel S. 
Rating:
3.0

Customer did not leave a comment.

HUGO T. 
Rating:
5.0

Customer did not leave a comment.

Thien N. 
Rating:
5.0

My daughter left her keys in the van and they called immediately to let me know we had left them. Excellent service.

ROBIN C. 
Rating:
5.0

Phenomenal!

JODIE M. 
Rating:
4.0

Make sure u have the equipment that a person reserves. They did not have the Utility Dolly I requested for reservation. Returning the vehicle to a designated location was a nightmare!' The first few places I called, wouldn't take the truck. Then the one place that would take it he refused to interrupt his “pool game” to check in my truck so it made it appear that I had the truck for 3 whole days when I actually returned it the same day.

CHRISTINA A. 
Rating:
5.0

The staff was friendly and very helpful.

DAVID P. 
Rating:
4.0

It took a while to get some help. There was only 1 guy working the front when I went in. There was a lady in front of me and once I came in, at least 5 different customers came in after and had to wait a while

Ragan C. 
Rating:
5.0

Customer did not leave a comment.

Velma G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Irene S. 
Rating:
5.0

Customer did not leave a comment.

MARION H. 
Rating:
5.0

That was very nice good condition good service very hep I don't stay for long that was red carpet service I will always come get it in that's place very nice thanks you for your service guys thanks 🙏 much love ❤️ love 💕

ENOLD D. 
Rating:
5.0

Customer did not leave a comment.

GARY D. 
Rating:
1.0

This place will accept your rental on the correct due date and then charge you late fees! The employee that disconnected the trailer from my car seemed helpful and reassuring that everything was taken care of and no further steps were required but when I checked my account the following day they changed me for a full extra day! Extremely disappointing, upsetting and unprofessional!!!!

Nathaniel R. 
Rating:
5.0

This U-Haul location is in a great Location. They have fantastic Customer Service & Fast Pick up. I highly recommend this location. I've been this location several times and it's always is a great experience, very seamless.

Emanuel B. 
Rating:
5.0

Customer did not leave a comment.

Shantoine M. 
Rating:
5.0

Online estimate for rental, damage waiver and mileage was about 25% lower than actual charge, even though mileage estimate was close to being accurate. Not the location's fault but online estimate tool needs work.

Philip P. 
Rating:
5.0

August @ the front office was very knowledgeable, friendly, efficient and professional from beginning to end.

Trisha S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

Mitchell M. 
Rating:
5.0

Everyone was extremely helpful! This was my first time using a storage unit and I was pleasantly surprised fitting a 5 foot dresser, queen sized bed frame, queen sized mattress, and my closet of clothes in a 5x5! More space than expected! 10 out of 10 would recommend!

HUGH M.  |  First Impressions 
Rating:
1.0

The goddamn trailer fell off my truck due to negligence, and they don't want to give me a refund for almost killing me. Do not recommend this location I'm a long time uhaul customer aswell.

ANDREW D. 
Rating:
4.0

Had to wait about 10 minutes to be served as there was only one employee who handled hitch installations. Other than that, very professional and all work was done on time.

Allan G. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY L. 
Rating:
5.0

Customer did not leave a comment.

DAVID D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Customer did not leave a comment.

Natale B. 
Rating:
4.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

Luis A. 
Rating:
5.0

I am thrilled with the cleanliness and upkeep of the the indoor climate controlled storage area. I entrusted my possessions to the Uhaul storage on Semoran Blvd. in Orlando for a full year contained in a variety of storage systems (trunks, plastic bins, cardboard boxes, plastic bags, and suitcases). Upon move out, I did not find ONE bug or trace of pests while moving or unpacking. It was very impressive and I was gratefully pleased. Even upon doing the final sweep of the unit, there were zero traces of pests found. Amazing! Thank you for maintaining such clean and safe storage during my transition. I was able to transport and unload with confidence. The BEST storage location I have encountered to date over the span of multiple moves over the years.

Roxanne B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George G.  |  First Impressions 
Rating:
5.0

Nothing I'm very satisfy with the associate that helped me out very prof and customer service oriented. Jose good job keep it up!!!! Thanks

RUBEN M. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
4.0

A lot of rentals on the lot making parking or access to storage space difficult. Other than that excellent service and staff helpful and courteous.

JEFFREY L. 
Rating:
5.0

Customer did not leave a comment.

LAURENT M. 
Rating:
5.0

Customer did not leave a comment.

Nalice H. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
4.0

I have been using storage at thus UHaul for four years. The facility is clean and secure. The staff is friendly and helpful. The only critical comment is that this facility gets very busy. There can be a long wait at times.

PATRICIA W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jayson E. 
Rating:
5.0

Every experience I've had with this location since I first moved to Orlando in 2005 has been great. The staff are all friendly, helpful, and always go the extra mile in my experience.

Shannon L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARISSA E. 
Rating:
5.0

Customer did not leave a comment.

ARIEL B. 
Rating:
5.0

The guy who attended to me (I forgot his name) provided amazing customer service. He was very helpful and patient with all the customers.

JOSHUA I. 
Rating:
5.0

Customer did not leave a comment.

JOSE R. 
Rating:
3.0

Customer did not leave a comment.

DORIVAL S. 
Rating:
4.0

Customer did not leave a comment.

KATHY B. 
Rating:
5.0

Customer did not leave a comment.

Jesse C. 
Rating:
5.0

Customer did not leave a comment.

GIOVANNI R. 
Rating:
5.0

Customer did not leave a comment.

KELSEY K. 
Rating:
5.0

Customer did not leave a comment.

janet s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JENNIFER F. 
Rating:
5.0

Customer did not leave a comment.

Keri B. 
Rating:
5.0

Customer did not leave a comment.

Joshua S. 
Rating:
5.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

SCOTT C. 
Rating:
5.0

Great , efficient and courteous customer service.

Michele S. 
Rating:
5.0

Customer service issue: Had a terrible time coordinating a drop off location was on hold 2 x for over an hour. Then call disconnected asked for help online which wasn't an option took a total of over 3 hours to be provided a drop off location… BIG hassle!

CARA F. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER Y. 
Rating:
5.0

This location is the best location I have used for many years even when there are closer locations for a cheaper rate. Too customer service!

BRENNAN B. 
Rating:
4.0

Customer did not leave a comment.

RANDELL A. 
Rating:
5.0

Been to this location several times and the service is always great. Knowledgeable and friendly staff every time. Keep it up!

ALEJANDRO M. 
Rating:
5.0

Customer did not leave a comment.

Nathan H. 
Rating:
5.0

This Location nothing especially customer service it was an impressive above average experience.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
1.0

Drop off app did not work properly

Kevin D. 
Rating:
5.0

Customer did not leave a comment.

IGOR Z. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
1.0

My original reservation price was changed when the representative attempted to include additional miles that forced him to do a new reservation where I ended up paying $40 More than I was expected to pay. Knowing that is new quoted price wasn't my original cost he did very little to figure out what was the issue. I would like to be credited the $40 difference from my old reservation to the new reservation.

DEBRIA C. 
Rating:
3.0

Horrible web application. Took us 20 minutes trying to upload pictures to drop off the equipment. Ended up having to use the website but that had glitches and bugs as well.

Vanessa P. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER S. 
Rating:
5.0

Customer did not leave a comment.

ANDRES R. 
Rating:
3.0

Location Not too bad. Overall appointment making, not great. Uhaul changed my appointment, long waits on the phone while trying to figure out what was going on, had to drive to a new inconvenient pickup location changing all my schedules.

Peter Z. 
Rating:
4.0

The unit door occasionally malfunctioned

dee m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nikita S. 
Rating:
5.0

Maurice was excellent when I picked it up. Worked very hard to make sure I was set and comfortable to go. Above and beyond helpful. George (older gentlemen)not so much when I dropped it off. Very rude and offered no help. The young man who helped me actually check in the returned equipment was very pleasant. I can't remember his name though. Mention ages because I'm not sure I have George's name right. Rude man.

PATRICIA F. 
Rating:
5.0

There is nothing to improve. Keep the service already in place.

BERNARD C. 
Rating:
5.0

They always take care of me at this location

MICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

TOMEKA H. 
Rating:
5.0

Very good service need more pickup truck

James G. 
Rating:
1.0

Trailer I was supposed to get was infested with ants. I grabbed a different one, they never updated the trailer number in my contract. Drove across the country and dropped off at uhaul location. Then they never updated that I dropped it off because they thought I had a different trailer. Then was charged $250 for late charges. Spent 6 hours on hold multiple times before I was finally able to talk to a manager and have them fix it. Spent $900 on a trailer for all my stuff to be soaking wet and I have fleas all over all my stuff and everything is ruined. So the trailer they gave me ruined ALL OF MY STUFF. DO NOT RENT FROM UHAUL!!!!!!

JOSHUA F. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

The only issue was the transmission seemed to need some work. Other than that a good experience and will return.

kenyon L. 
Rating:
5.0

Customer did not leave a comment.

ORLANDO O. 
Rating:
1.0

The first van had no working A/C so I got another one but didn't notice until I arrived at my house to move all my stuff that the front right tire had a puncture hole in it which made me too nervous to drive any farther. But after waiting on the phone for an hour and a half I decided to not wait any farther. They said they would send someone to fix it but couldn't let me know when so I finally gave up and drove slowly back to Uhaul the next morning to turn it back in. I never got my things moved!!!

HARDY H. 
Rating:
5.0

One of the associates there that helped me that morning really helped me out. Felt like he gave me great tips on how to tow on the road since I was alone. I know I made it safely because of him. Didn't get his name but he felt very fatherly. Just wanted to say thank you!

YAHAIRA D. 
Rating:
4.0

Customer did not leave a comment.

Stacey W. 
Rating:
5.0

Owner was helpful and friendly.

CASEY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
3.0

Clean trucks better , better assistance

Erica C. 
Rating:
5.0

Could not get your app to work when I returned truck. I entered mileage and gas, then took picture to verify, then app would not "continue". If I selected "check mark" or "x" it would have me enter info again. Just kept looping. So I gave up and put keys in night slot but office did complete billing in the morning.

JAMESRONALD W. 
Rating:
5.0

Customer did not leave a comment.

JARED H. 
Rating:
3.0

Give instructions where to leave trailers. I was told verbally by pick-up agent to leave in "return lane" however this was not possible becasue there was no way to get my truck out lane if trailer was dropped off. Moreover, trailer was at risk of rolling back into lot.

AUGUST S. 
Rating:
4.0

The after-hours key retrieval is an excellent feature. HOWEVER, the website doesn't tell you much about how to operate the little key locker. Since it was fully exposed and it was raining about 2 inches an hour when I went to get the truck, I had a very hard time getting the key out. I was able to eventually get the key and the truck was otherwise great so... all's well that ends well.

Robert J. 
Rating:
4.0

The pickup process could be improved by 1) not having the staff person at the counter also retrieving rental equipment and trailer hookups. 2) If the outgoing equipment was queued / staged next need equipment most likely would be in the queue for departure.

KEITH F. 
Rating:
5.0

great service

Luis M. 
Rating:
5.0

Customer did not leave a comment.

Shaye N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clara F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evann L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KYLIE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CENTRAL FLORIDA S.  |  Overall Experience 
Rating:
5.0

Awesome customer service. Very helpful and informative staff.

Janet C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

amber g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TOMAS R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Toni R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gernot B.  |  First Impressions 
Rating:
5.0

The two employees working the cash register in the morning on Sunday June 20th were phenomenal. I wish I’d written down their names. Eager to please and knowledgeable. I look forward to the rest of my lease at U-Haul.

Jeffrey K.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shelley L.  |  Overall Experience 
Rating:
4.0

I started the facility at $100 per month and is it steadily increased as I was ready to leave it was getting up to $150 a month I believe this is really a little excessive

FREDRICK W.  |  Overall Experience 
Rating:
5.0

The person who waited on me was great—courteous and friendly.

Pattii W.  |  First Impressions 
Rating:
3.0

The guy who came out to tell us about storage was polite and friendly. The directions on how to get to unit was confusing. I got lost and I’m a math and science teacher. Need to be more clear. Maybe you should highlight for customer and explain more in detailed. I felt rushed with the directions on how to navigate how to get to room. Suggestion #2- When you walk in initially there is a girl that does not check in or out. So she informs you someone will be with you. The wait for some one was to long. The first person that we see was Tiffany Bennett. She look super tired She didn’t say hello, welcome. Her greeting was none existent. She was very unpleasant. I can understand her demeanor since she was outside in 100 degree weather. Anyway we deserve great customer service. The only reason she began to be nice is when she realizes we return van at wrong location and she didn’t have to do any work. Either your employees are are over worked or they they hate their jobs

Sherraine G.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

KEVIN S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michal C.  |  Overall Experience 
Rating:
1.0

Too expensive and no alerts for due date , I almost loose my belongings.

CHRISTINE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mitchell J.  |  First Impressions 
Rating:
5.0

Very clean facility.

Daniel D.  |  First Impressions 
Rating:
5.0

Great experience and we experienced no issues. The staff were very timely in closing our unit out and we appreciate the excellent service level.

john b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maritza H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michal C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeannette C.  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff. Great experience moving my stuff in the storage.

Cynthia C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUBY T.  |  First Impressions 
Rating:
5.0

Very good experience all around.

Dale M.  |  First Impressions 
Rating:
5.0

You guys were very accommodating thanks I shall be utilizing your services in the ne’er future

RONALD H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike A.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

darren f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany B.  |  First Impressions 
Rating:
5.0

H̶e̶ w̶a̶s̶ v̶e̶r̶y̶ h̶e̶l̶p̶f̶u̶l̶. E̶x̶c̶e̶l̶l̶e̶n̶t̶ j̶o̶b̶.

CHRISTINE R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K.  |  First Impressions 
Rating:
5.0

Excellent staff!

tiiyaisha t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Albert S.  |  First Impressions 
Rating:
5.0

Más empleados para servicio al cliente

Evelyn C.  |  Overall Experience 
Rating:
5.0

The extra space I needed was safe, secure, and conditioned so that my stored items were well preserved. Thought I would only need it for a few months but the convenience had me use it longer. Great place to hide Christmas and Birthday presents!

TREY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evelyn C.  |  First Impressions 
Rating:
5.0

Staff was very friendly and efficient and helpful

Louisa M.  |  Overall Experience 
Rating:
4.0

Jorge was very helpful.

paul w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Audryanna o.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert l.  |  Overall Experience 
Rating:
5.0

Wendall and his team is outstanding! Thanks David C.

Z David C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

swap shop t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clara F.  |  First Impressions 
Rating:
5.0

Dion was extremely helpful and went the extra mile To make sure I had everything I needed. All of the workers were very pleasant and very helpful What a great experience!!!!! Beth

Beth B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heidi P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

edward l.  |  First Impressions 
Rating:
5.0

Great experience! Storage facilities sure have come a long way since I last used one. Very clean and well lit.

Debbie B.  |  First Impressions 
Rating:
5.0

Every employee there that i spoke with was courteous and very helpful, both on the phone and in person!!

MAxine S.  |  First Impressions 
Rating:
5.0

clean, secure facility and great staff. Very friendly and helpful. Theonly other comment is they seem to have a lot of trouble with the computer payment system.

Rebecca I.  |  First Impressions 
Rating:
5.0

Great service, great facility!

Raquel C.  |  First Impressions 
Rating:
5.0

As promised. Very helpful. The staff was very nice and knowledgeable !

Mary Lynn M.  |  First Impressions 
Rating:
5.0

Quick, courteous & accommodating

Denise D.  |  First Impressions 
Rating:
5.0

Great staff, clean location, very secure, very confident my stored items are well protected.

TREY S.  |  First Impressions 
No reviews have been submitted for this location.

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