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Customer Reviews for U-Haul Moving & Storage at Shadeland Ave
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Shadeland Ave
Keep up the good work
Positive experience
The associates were very friendly and professional, but pleasant.
Excellent service and operation..
Aside from computer issues, this went well.
Staff and Service out standing ,Very nice and Helpfull 5 🌟
Good overall I have no complaints
I will
Thank you.
The ladies were very helpful and nice. They took the time to deal with me and what I was going through. VERY PROFESSIONAL!!!!!
Good job by all that helped me
The only thing that I didn't care for was there was a large rat bait box in the back of the unit. which they said was in all of them.
Because they be stealing money from people creadt cards nope poor service
I've had a storage unit there for over a year. In the beginning a billing error was never corrected. I tried on several occasions to get the money I was owned. It never happened.
I do a lot of business with U-Haul and I like the storage idea that the company came up with. I have already recommended it to several people and I will continue to do so.
Horrible customer service and never answer the phone or return phone calls. Even with issues with the male employees hanging up on me. District manager didn’t even call back. Avoid this location.
I really appreciate your service and your store manager was extremely helpful and kind and very attentive to our needs as well as patient with us I really appreciate store 59 on 30th & Shadeland.
Staff was not very friendly.
Great service.
Met my needs and the staff was courteous
You guys are awesome!
I had my storage with U-Haul for over a year and it was always a pleasure to work with Candace and the staff. They are friendly and very helpful. Thanks U-Haul.
Excellent thank you so much
Very helpful
no comment
Horrible customer service. They didnt want to help me at all. The lady and the young man were rude and so lazy. I had to walk back and take the green lock off MYSELF. I was charged to much. HORRIBLE
It was a great place for storage and they gave us time to get our stuff out. So I really liked that!
The worst experience ever the employees were ok but the store Manager Candace is just horrible and have no customer service skills at all. VERY POOR
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