U-Haul Moving & Storage at Shadeland Ave

U-Haul Moving & Storage at Shadeland Ave

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Address

2701 N Shadeland Ave
Indianapolis, IN 46219

(317) 546-1503

(N Of I-70)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Indianapolis, IN at U-Haul Moving & Storage at Shadeland Ave

Moving to or from Indianapolis, IN, 46219? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Shadeland Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Indianapolis, IN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Shadeland Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Indianapolis, IN.

Cargo vans and pickup truck rentals in Indianapolis, IN

U-Haul cargo van rentals and pickup trucks in Indianapolis, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Indianapolis, IN, 46219. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Indianapolis, IN, reserve a van for your moving needs from U-Haul Moving & Storage at Shadeland Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Megan L. on 9/26/2016
Rating: 4 out of 5 stars

It was very rainy that day and the truck was wet on the inside of the cargo space. Some of my boxes got wet and I notified the manager who was very apologetic. Upon unpacking later I did find that a few of my books had been damaged. That being said, I've used this location a couple of other times and have always had great service.

William b. on 9/25/2016
Rating: 4 out of 5 stars

everyone that I had the pleasure of working with at this location was beyond friendly and professional every time I walked in the door. Every glitch I had on my end, they found a solution for. I couldn't be happier with the service and personel at this location.

Retro H. on 9/23/2016
Rating: 5 out of 5 stars

Rodney, the sales rep was awesome, polite and professional. The line was long, but he frequently thanked all that were waiting for being patient and he would be with us as quickly as possible. He even asked a co-worker if he had taken a break, the co-worker said he was okay and would keep working until all the customers had been waited on. I am a business owner and I was very impressed with the level of 5 star customer service I observed and received. You can't train people to be that great, Rodney is a natural!

CHRISTOPHER U. on 9/23/2016
Rating: 5 out of 5 stars

My son accidentally dropped his wallett in the parking lot. I went back the next day and someone had turned it in and Rodney my customer service person got it out of the safe where they had kept it. We really appreciated the honesty and good customer service.

Patricia L. on 9/19/2016
Rating: 4 out of 5 stars

Please make sure that the tires are checked on the trucks. The check tires indicator light came on within a mile of pick up, luckily it might have just been the sensors since none of the tires were low.

david k. on 9/16/2016
Rating: 1 out of 5 stars

The owner Rodney Clemmons Jr was not there when I arrived at 7:00 AM. The place was closed up. I called customer support at 7:10 and they woke him up. He showed up at 7:35. I was on a tight schedule. He overcharged me but didn't have time to argue. A formal complaint will be filed.

ROBERT P. on 9/14/2016
Rating: 5 out of 5 stars

Courteous employees and exceptional service provided.

Mark S. on 9/13/2016
Rating: 5 out of 5 stars

I was called today, Tuesday, to see when I planned to return the trailer I rented, but had dropped it off on Sunday evening along with the paperwork. Evidently, whoever checked it in, didn't do something or they would have known it was returned.

Bruce B. on 9/12/2016
Rating: 5 out of 5 stars

The manager was great! I think his name was Rodney but not sure. Very efficient and professional. Glad we were at this location.

Ashley B. on 9/11/2016
Rating: 5 out of 5 stars

Tracy was great! As soon as we got out of the truck she was warm and inviting. Helpful and charismatic. I was dreading dropping my truck off because my previous UHaul experience that morning wasn't too great. I wish more people were like her. She deserves a raise and if I need a moving truck again I will definitely be going back to see her.

Kari R. on 9/7/2016
Rating: 1 out of 5 stars

There was hay dirt in cab and back bird pop all the way down ramp. I was 2 minutes late charged another day and was told gas want right next time I will take picture cause gas was more when drop off truck then when I received it. Never had this problem at Washington and ritter. Guy at shDeland was very rude.

lamarr b. on 9/7/2016
Rating: 1 out of 5 stars

Had a dispute with the GM Rodney about gas mileage and he directly told me the dispute would come back to him and he would deny it. Very poor service and I am out of $71.00

Angela L. on 9/6/2016
Rating: 3 out of 5 stars

Check out was a bit slow.

Tyler M. on 9/6/2016
Rating: 3 out of 5 stars

The customer service was great, but the truck was terrible. The gate on the truck was almost broken, and the trucks engine felt like it could give out at any moment.

artemas j. on 9/5/2016
Rating: 5 out of 5 stars

Everything went very smooth the staff was extremely helpful in explaining the items I needed and they very professional great attitude something you do not see much of anymore so I would like to tell the staff in Indianapolis thank you and the staff at fox valley thank you for your help and keep up the good work that you do.

Charan J. on 9/5/2016
Rating: 5 out of 5 stars

Very nice service

FOU F. on 9/5/2016
Rating: 5 out of 5 stars

Very good customer service. Thanks

SHELLY L. on 9/3/2016
Rating: 1 out of 5 stars

This was the worst experience of my life. We broke down 3 times and a 15 hour trip ended up turning into 4 days. I will never use uhaul equipment ever again.

tanjla l. on 9/3/2016
Rating: 5 out of 5 stars

The General Manager was very helpful

Mack H. on 8/28/2016
Rating: 1 out of 5 stars

I've been excessively overcharged for services, not called once by this site. This site has yet to answer any calls i've made,nor has anyone explained to me why i've been charged $33.00 late fee but no one from Shadeland site can answer the phone during business hours! Nor can anyone return calls. Spoke with customer service and have been waiting on a call for a week now. Customer service is terrible and i highly recommend a reasonable refund on top of my trucks aux/power not working, thus a dead phone and nowhere to plug a GPS or cellphone in for power for communication and navigation around this unfamiliar city. I'll rate my services received @ 2.5 star.

Michael C. on 8/27/2016
Rating: 4 out of 5 stars

There were several people waiting both at the pick up and return, but only one person to wait on us. Additional help would lessen the wait.

JODI h. on 8/27/2016
Rating: 5 out of 5 stars

The staff was very pleasant and friendly. I would recommend this location and use them again.

Monique S. on 8/26/2016
Rating: 5 out of 5 stars

I didn't have an issue with the location that I picked up the truck from at all. The guy that did our paperwork was awesome and really nice. However when it comes to the company..... HORRIBLE EXPERIENCE. originally I was called the DAY BEFORE I was to pick up the truck and tow dolly to be told the shadeland location along with all the other ones in my surrounding area had no trucks or dollys. the woman told me I needed to go all the way to Anderson to get the equipment. I was offered 95 off the total and 100 additional miles which I was ok with... Well I was then told they were going to have another location bring a truck to shadeland.. (AWESOME) but they weren't going to give the the 95 and miles... well that's not my problem that you offer end me something and then think it's ok to take it back because you DEFINITELY had me in a panic thinking I wasn't going to be able to get a truck at all when I had to for sure be out of my apartment on the 12th. After dealing with snotty attitudes and calling corporate 4 times, I was told I was still getting the 95 and the miles, but when I got there to get the truck the guy told me there was no voucher for either.. I then had to call you guys at corporate AGAIN... Following all that drama when I went to drop the truck and dolly off I was suppose to have the tank back at 3/8ths. it was LITERALLY just shy of the 3/8th Mark and I was totally prepared to pay the 4 bucks my contract said I would have to pay... well.. I check my account 2 days later and there's a 10.80 charge.. I call the drop off location they tell me I need to call corporate. corporate tells me I need to solve the issue with them and makes another complaint ticket for me!.. needless to say I made that call Aug 15th and it's now the 26th and I still haven't gotten my money back which resulted in me having to call back to corporate AGAIN today... Needless to say, I will NEVER use Uhaul again because this was the worst experience ever. I do thank you for giving me the additional miles and the additional day plus the 95 but all that I went through wasn't necessary.

GERALD M. on 8/26/2016
Rating: 5 out of 5 stars

General Manager Rodney Clemmons Jr. is superb. He should be your trainer for all locations. He represents your company as if he has been with you for 20 plus years. I would hire him for my company without hesitation. People like Rodney to not come along everyday. I hope that he feels appreciated by upper management up to ownership. I am a person that would give a 9 out of 10 as I feel nothing deserves a 10. Rodney is an 11!!

judge s. on 8/25/2016
Rating: 5 out of 5 stars

My experience was exceptional. I cannot think of anything that could make my experience better.