I thought the came with a dolly, but it didn't. That's the only complaint.
Moving Truck Rental in Indianapolis, IN at U-Haul Moving & Storage at Shadeland Ave
Moving to or from Indianapolis, IN 46219? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Shadeland Ave.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Shadeland Ave
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Indianapolis, IN.
Cargo vans and pickup truck rentals in Indianapolis, IN
U-Haul cargo van rentals and pickup trucks in Indianapolis, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Indianapolis, IN 46219. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Have someone put the equipment on correctly so that you feel safe traveling
Uhaul was wrecked previously and never fixed prior to pick up. Tried to get a different one and they wouldn't allow it. It had small holes in roof and a ton of my property was ruined. Will NEVER use this location again nor will I EVER recommend this location. I have never been so let down in a Uhaul rental as I was this time.
Great Customer Service
I liked how person took care of trailer return. The person who I worked with on return of equipment was very helpful and knowledgeable. Very satisfied with service.
Worst rental site I have ever used. Gave me a van with 7 miles of gas in it expecting me to start out putting gas in it. At check in no one was there to check vehicle in / waited 40 minutes to get receipt. Will never use this location again and encourage others to avoid as well
Very quick and quality service. Thank You
Fast friendly service
Service was friendly will return again
The staff was unprofessional with the customers in the store and impatient. The employee handling my reservation stated that they had no dollies even though I reserved one and was never contacted that I would not get one. He suggested I drive out of my way to another location just to pick the dolly up, but would not discount any of the extra miles I would have had to drive to correct their mistake. After I had checked out,a different employee brought a dolly through the door, making it clear the first man never looked for the product I had reserved. I was talking with my daughter about how I was afraid that the 26' truck would not actually hold our 4 bedroom home, and the lady that was walking us to the truck stated that I must not know how to pack. Customer service was beyond terrible.
Use your years of leadership in providing rental moving trucks to be prepared to have a vehicle for every customer, and train staff well enough to do the job. You know when peak season is, etc. You got it.
I truly feel employees act according to location they work. People who work in a more urban area feel it's okay to come to work with attitudes and show no emotion because they tired of the type of customers that come in or they just simply don't want to work that day or ever, either way how negative an employee feels , it should never be acted out on the customer. If one customer was bad doesn't mean the next will be and conversations should be limited and rarely had in front of customers and lastly a smile will do please remind employees they are in charge of there own happiness not there jobs so if they hate coming to work QUIT
Sure was supposed to open at 9 am but guy didn't show up until 10am. Didn't apologize other person, lady, who was scheduled to work was on time. She kept apologizing. Guy was polite when he checked me in but wore sunglasses whole time. Not great customer service.
Service was terrible .. came back to drop the truck off at my scheduled time which was 9a.m. No one was there and didn't show up until 10a.m. I will most definitely not come back to that location again
The truck seemed to be running hot. The staff was rude and I was over charged x 2
Your mileage is way off making the charges for mileage too expensive. I pay to rent the truck, I replace the gas. I pay for mileage. A rip off.
this location no good at all
When I got the truck, both doors were not properly latched. Made quite a racket until I got to the loading area to check them.
Josh Coe was friendly and knowledge about what I needed, he got me in and out in a timely fashion.
Team members are also very helpful and pleasant! To improve customer service, there should always be more than one person checking in/out during peak times/days.
Nothing everything was great
Staff needs to be trained on customer service and trucks need to be check for brakes
They asked me if I could have the trailer back by four and I said yes I think so it should be enough time then I needed the trailer to the end of the day just three more hours and they were going to charge me another day which I thought was already paid for in the daily rate then I agreed to pay another day but did not want the insurance since I already have my own they could not do that I had to return the trailer and rent it again. I will never rent from U-Haul again
Only 1 person working could of used another employee, other than that no complaints