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Jennifer P | Overall ExperienceSelf Storage Units in Indianapolis, IN, 46219
U-Haul Moving & Storage at Shadeland Ave
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U-Haul Moving & Storage of Lawrence
6800 Pendleton Pike, Indianapolis, IN 46226 View Available Units1.3 miles from this location -
U-Haul Moving & Storage of Eastgate
7425 E Washington St, Indianapolis, IN 46219 View Available Units2.5 miles from this location -
U-Haul Moving & Storage of Irvington
6525 E Washington St, Indianapolis, IN 46219 View Available Units2.6 miles from this location -
U-Haul Storage of Lawrence
8550 Pendleton Pike, Indianapolis, IN 46226 View Available Units2.7 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Chris and other lady (sorry did not get her name) were so kind and helpful! We moved out of our unit after several years this past Sunday.
chandra s | Overall ExperienceI appreciate the amount of time that the staff there took to make sure everything was clean and secure. Much appreciated!
Jon S | Overall ExperienceShadeland Ave. Uhaul has to be the worst place to do any business. I was treated like I didn't matter my property didn't matter. I will never do business again with them. The employee's were rude short and treated me with disregard. I started renting in November and left 5/19/2024. Let me give advice never lock up a good paying customer's things without letting them know. I swept out the smelly unit and have pictures to prove that. I emailed Uhaul Shadeland. And I will never send anyone their way ever!!!!!!!!!!!!!!!!!!!!!! Never !!!!!!!!!!!!!
Tammy B | Overall ExperienceThe light was missing in the hall in front of my unit. That was my only issue
Monica W | Overall ExperienceMy storage was old and damaged. It was hard to close and secure the sliding lock. It was off track.
Kevin j | Overall ExperienceUnit was indoors however multiple of my items were damaged due to a water leak. In two spots of the unit. I now have to file a claim in hopes that the problem is resolved and my damaged items replaced while I’m in the process of trying to move which is already stressful in itself.
GINA T | Overall ExperienceI have nothing negative to say about UHaul, because I never officially moved into my unit. However, they were very nice and called me to check to see if I still needed the until even though I I was making payments and not moved in yet. The staff there are wonderful and I would recommend renting a storage unit from UHaul anytime.
CHRISTA R | Overall ExperienceMy only downfall would be that the staff does not communicate with each other. There were several times when changes needed to be made to my account and the person I spoke with didn’t relay that information to the people that needed to have it. Overall a good experience it’s just sad that it took them almost 3 months to realize that i had already closed my account and moved out of my unit.
TIONDA C | Overall ExperienceAll employees were great the only thing was I might needed access after hrs and couldn't and didn't always like the price hikes. Other than that great BB experience.
tamyra s | Overall ExperienceThey changed the lock out tag out when late payments rules so many different times. First it was , when you become 3 weeks late they will lock you out then put a lien fee. Then it turned into once you are more than 2 days late you get your lock covered.
Kevin S | Overall ExperienceI was qualified for a month free and were given an asterisk response on why it wasn't honored.
CARLOTTA D | First ImpressionsAs I was emptying my unit, I saw dead roaches on the cart and in my unit as well as mouse droppings. As a result, I disposed of the mattress and box frame because it's cheaper to purchase new ones than to fumigate my home. I took photos if you would like to see them. Interesting enough during my last trip the unit was cleaned.
Tabitha L | Overall Experience