Customer Reviews for U-Haul Moving & Storage at Shadeland Ave

3,000 reviews

2701 N Shadeland Ave   Indianapolis, IN 46219
(N Of I-70)

(317) 546-1503

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm

Services at this Location:

Contact Us

(317) 546-1503

2701 N Shadeland Ave
Indianapolis, IN 46219
(N Of I-70)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Tiffany M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TY P.  |  Overall Experience 
Rating:
2.0

This facility was not as clean or well-maintained as other U-Haul facilities I have rented from in the past. There was a bad odor, and I would not put anything in it that I was concerned with pick up the odor.

Gordon L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANK E.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

David B.  |  First Impressions 
Rating:
1.0

I was charged for items I never received and billed for a storage unit that wasn't available.

Denita R.  |  First Impressions 
Rating:
3.0

Need cleaning

Kathy W.  |  First Impressions 
Rating:
5.0

Great facility and Awesome staff.

CHRIS A.  |  Overall Experience 
Rating:
4.0

It was OK but it was not Covid clean there was no Ventilation when you have to go inside of your storage unit there’s 100 other storage units in there so it makes it easy to get Covid there needs to be a ventilation system inside of those storage units when you have to walk in with other people in there with no mask

Shannon L.  |  Online Move In 
Rating:
3.0

Extend hours to Midnight. Cart wasn’t available multiple times when needed on various visits.

Cory S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRIS A.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Theron M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shalonda T.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Vondell J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

loretta p.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

loretta p.  |  First Impressions 
Rating:
4.0

The price for a temperature-controlled space was great.

Brianne H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ranmeki A.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

shawn T.  |  First Impressions 
Rating:
1.0

Employees need more training on customer relations

Valerie J.  |  First Impressions 
Rating:
4.0

Aside from computer issues, this went well.

Terrence R.  |  First Impressions 
Rating:
5.0

The ladies were very helpful and nice. They took the time to deal with me and what I was going through. VERY PROFESSIONAL!!!!!

robbin g.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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