Customer Reviews for U-Haul Moving & Storage at Uptown

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Uptown

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Shaaliyah J. on

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Frank O. on

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Big, bright and clean. Very inviting. Easy to drop off. Easy to find (under the UHaul water tower).

Gloria W. on

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Ronnie M. on

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phillip G. on

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Great experience. Thanks.

Kathy G. on

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I don’t know about the pick up location. I had the container delivered.

Taolisha H. on

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Adam W. on

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Martin D. on

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Martin D. on

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Attendant didn’t offer to help un-hook trailer

David S. on

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No improvements necessary. Holly was awesome; super friendly and kind. This will be my go-to U-haul from here on out, and I will strongly recommend this location to anybody in need of a rental or supplies. - David

Jonathan K. on

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The staff was EXCELLENT..!!! Thank you!

Brian C. on

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faster checkout

Panos V. on

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Thurman M. on

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Dessie L. on

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Drop off was smooth and quick. Manager was inviting and very pleasant.

Matthew S. on

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Renata S. on

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I was charged a cleaning fee when the truck was cleaned out only thing on it was the 12 pads so I was very disappointed on that

Ken H. on

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Staff support was phenomenal. Ashtray had cigarette butts

Marquis T. on

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Help when needed...

David T. on

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Angela H. on

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I had a Very good experience with the u haul company and will use them again in the future

NATHAN A. on

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Robert B. on

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The windshield was covered in dead bugs. I had to clean it myself before starting my trip.

Pablo C. on

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Customer service was a bit abrupt and harsh. There was one African American woman who was very helpful. The Caucasian woman and the front desk was just not interested in doing her job.

Janelle C. on

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Keep up the good work.

Derreyon L. on

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This location was great but this is the 4th location I was routed to. I will NEVER use U-Haul again after my experience this weekend. The customer service when I called in was terrible and the 1st location I was routed to was at an a building that looked abandoned and no one was answering the door or the phone. I wasted several hours trying to find a U-Haul for a reservation I made a week prior to the pick up date. This is my last time using This service.

Garth A. on

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Julia H. on

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Lee W. on

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There was zero communication upon arrival in CT. This caused our containers to be a day late, and it created undue stress. I had to call several times and eventually got customer service, but they didn't know how to schedule properly. Once that was solved, the driver was great here in CT, came in the rain, put the boxes in the perfect spot, came back on a holiday to get them. I don't know what the communication issue was. But it made me very upset. My family's whole life of goods was in those boxes.

Bert A. on

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Katie E. on

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jerry H. on

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all went great friendly fast service with great rates and good hours for customers

keith T. on

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The staff simply went above and beyond to accommodate my needs...

brittany m. on

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Reservation Reception over the phone gave incorrect information about pick up location in the time they close ... Also the drop off location time was incorrect i had to rush in get my thing off in a h

James M. on

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Everyone at the location was very helpful and professional.

BETTINA H. on

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VERY GOOD SERVICES

Barbara B. on

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They did a great job of informing me of policies, of coordinating with Moving Help. Every step was performed in a timely manner. I was very pleased with the whole arrangement.

Jennifer H. on

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I loved the people here at this facility!!! I had to keep my things there for 9 mths and every time I called they remembered who I was and had my boxes ready exactly when I needed them. 10 out of 10!!

Victor W. on

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I will never use Uhaul again. I cannot emphasize enough how poorly my situation was handled.