I have asked before, and I ask again: I would very much appreciate some of the braked trailers being converted to electric brakes for those customers whose vehicles already have a brake controller. It would provide better control over the trailer while driving, as surge brakes tend to cause the tow vehicle to sometimes jerk roughly.ANDREW R.
Customer Reviews for U-Haul Moving & Storage of Addison
Carrollton, TX 75006
(We are on Belt Line Road West of Marsh Lane)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- habla español
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JOANNA L.
Customer did not leave a comment.Randall M.
Customer did not leave a comment.Thomas F.
absolutely terrible experience. i would rather move all my stuff with a horse and buggy than ever use uhaul again.ISAAC T.
Great experience storing my things temporarily with U-Haul Moving & Storage Of Addison. Super busy location but they get you taken care of.chris b. | Overall Experience
Customer did not leave a comment.RILEY W.
Customer did not leave a comment.ERIN G.
Customer did not leave a comment.AMAYA YOUNG R. | Overall Experience
Son muy amables y atentos con los clientes y atienden muy bienVictor O. | Overall Experience
Customer did not leave a comment.BOBBY R. | Overall Experience
Customer did not leave a comment.BRANDON M.
Customer did not leave a comment.Ladarius H.
Nothing to note at this time. The yard help was very nice and hooked up the trailer.DAVID B.
Customer did not leave a comment.JOHN C.
Ended up having to move other trailers myself to be able to hook up to the trailer assigned to me. I was told Francis was outside waiting to hook up to my vehicle, but after waiting fifteen minutes, I decided to do it myself. Francis showed up just as I was ready to pull away.JOEL B.
I’ve always trusted U-Haul with my personal belongings.Margaret A. | First Impressions
Customer did not leave a comment.DARION M.
Great customer service, and very informative on the phone and in person.Robert O. | First Impressions
Customer did not leave a comment.ANN E.
Thank you Seth for taking the time to explain & make sure I understand the check in process.....nitha T.
Customer did not leave a comment.GWENDOLYN EVETT A.
My reservation that uhaul texted me about almost daily was not reserved....I had to go to another location to get the truck I reserved.....then I had to stop multiple times to adjust the plastic wrap around the u share trailer. This was a mess. To finish it off they sent me to a return location that was not the one I originally selected.LEWIS B.
This location is a great location and it's very convenient for everyone around here but the rep that helped me was very poorly trained she asked for my address 3 times and the 4 time I just decided to write it down for her, it took almost an hour to get out of the store, but everything else was great.JEAN L.
Really good job. ThanksJOHN L.
Customer did not leave a comment.BERNARD R.
Customer did not leave a comment.BONNIE R.
Super fast service with knowledgeable staff.DEBORAH M.
Customer did not leave a comment.TIMOTHY W.
Customer did not leave a comment.Wayne S.
Customer did not leave a comment.David R.
You guys are doing excellent job. I don't think so the location needs improvement..very friendly staff Specially the manager is doing very good job and he knows how to take care of customer.syed azfar H.
Customer did not leave a comment.Pablo R.
The truck was clean and reliable. My only concern would have been the steering wheel. May need an alignment soon. Other than that, excellent!MICHAEL G.
The associated move service is decidedly inferior. Both on the front end load and bam end unload the movers failed to show even though they had been paid for. On the front end they sent another team but they were young and strong but really didn't know how to pack and we suffered damage. The unload team called and said they just couldn't make it for a week so we engaged independent movers the next day at twice the price. It's enough to make us think next time we will just hire a mover point to point. Truck was really great though. Rental employees very friendly at both rental and return.steven W.
Customer did not leave a comment.Colleen L.
Maintenance on trucks AC not working. Wiper blades needed replacing especially on a rainy day like the day of rental.ARNOLDO L.
Customer did not leave a comment.Derrick D.
Everything was great, the service, the storage facility. I would definitely recommend this place.Bhuvaneswari R. | Overall Experience
Customer did not leave a comment.DEBRA T. | First Impressions
Our agent was extremely helpful. Very knowledge.Maria M T.
Good experience with U-Hallyounas G.
Customer did not leave a comment.Matthew B.
Customer did not leave a comment.ROSALINDA Y.
Ruth is awesome and has been a huge help in a very difficult move. Thank you for all youu help!PAMELA G.
Good location.PHANNA C.
Friendly personJAIME A.
Customer did not leave a comment.BROOKE A.
Customer did not leave a comment.JAMES T.
Great location and attendantsLadona D.
Love that it's open until 7pmLA DONA D.
Customer did not leave a comment.AARON W.
The guys who hooked up the trailer upon pickup and also return were very friendly too. Awesome job!Marc L.
1. Clean the spit off of the inside of windshield. 2. Reimburse the customer when the customer puts in more fuel then required. Uhaul scares the hell out of you about bringing the truck back with the right amount of fuel. But if the puts in more, the customer is out of luck. Seems like a one way street, for Uhaul to profit. Also, when fueling the truck is so old it takes a long time to register the fuel at the pump. 3. The company movers help you promote for help- the company in and out movers charged my credit card and then they said they were booked and couldn't help me. But they charged my card and then said I would have to work on the refund on my own. So you charged my cc but didn't perform the service? That's stealing from the customer! 4. Last, your policy of calling a friend for verification of identity is WRONG IN SO MANY WAYS! Uhaul takes the word of someone's friend, over a Texas Hunting and Fishing license, a Social Security Card, Charge cards? U haul needs to evaluate the policy! I am very disappointed on how I was treated at UHaul! Thank you for a very stressful move UHaul!ALEXANDER K.
Customer did not leave a comment.Stephen D.
They were rude and overcharged me for gas. Drive only 13 miles. I will be calling corporateVIOREL L.
I did the digital pickup no one inspected the vehicle prior to leaving I returned it full to the exact place we picked it up at and still got charged $28 for fuel. I will never recommend this location or uhaul again.geoffrey H.
Customer did not leave a comment.Jack R.
Customer did not leave a comment.Don D.
Customer did not leave a comment.Cekenna V.
Customer did not leave a comment.PAMELA G.
Customer did not leave a comment.JENNIFER Y.
Customer did not leave a comment.stephen P.
Customer did not leave a comment.Keyunna B.
Customer did not leave a comment.kellie C.
My wife and I have rented from this location 3 times in the last year. Service has been top of the line. The ruck have been clean and in good working order. Service has been excellent.MALCOLM S.
Contract did not reflect correct fuel level in truck when rented - it wasn't worth the hassle to deal with the issue - It was easier to buy more fuelMark L.
Customer did not leave a comment.ANN O. | Overall Experience
Customer did not leave a comment.Abigail T. | First Impressions
Thx you!Christopher V.
Customer did not leave a comment.BRELIN H.
Customer did not leave a comment.Charles T.
Customer did not leave a comment.Julia O.
Customer did not leave a comment.HERMAN R.
Leroy was a great help !kellie c. | First Impressions
Customer did not leave a comment.OKNECA H.
Customer did not leave a comment.Thomas O.
Customer did not leave a comment.SHERRY G. | Overall Experience
Seth was very helpful and timely in getting me checked back in.MARK M.
Can't think of anything at the moment. Renting from this location was quick and easy and the staff was most helpful in answering all my questions.RAY L.
Everyone was so nice and helpful great experienceTes C.
They did not have the moving blankets available for my order. I left without the amount I ordered.Mike K.
Customer did not leave a comment.BRUCE R.
Customer did not leave a comment.SHIVAKUNDAN T.
I had a lot of trouble with the online app trying to get it booked online and download my picture then at the end when I check the U-Haul trailer back in I could not upload the picture I had taken of the trailer again. That was a big hassle. Otherwise experience good.PAMELA G.
Customer did not leave a comment.Patricia L.
Insufficient Saturday morning staffing. 25 minute wait in line at 11am to rent truck.PHILLIP D.
Great ExperienceDEDRICK P.
Awesome customer service from Miguel (Manager) he helped me file my complaint and helped with pointing out additional negligence made by the pickup location. He was extremely helpful and professional.TONYA B.
Staff directed me to pull in thorough the drop-off lane, detached the trailer and sent me on my way, took no more than 5 minutes arrival to departure.Brandon B.
Customer did not leave a comment.Robert D.
Customer did not leave a comment.SYDNEY S.
Ruth was the main customer service representative who served us. She was very nice, pleasant and thorough. She represented U-Haul in an excellent mannerDARLENE M.
Bill me for 3 more days! I was under charged!MARC B.
User Interface was extremely easy to use. Very quick pick up and drop off. Grateful! Thanks!Nicholas B.
John the schedule manager told me that I wasn't good enough after I express my need for a rental extension. He said that the client who is awaiting the rental I'd currently had and tried to extend that client was more important to him than me and that he's not about to get his ass chewed out for me. I told him I was a small black business who has suffered with sale and that I had an opportunity to share my services further. But he insisted that I return the rental for his favored clientJOSHUA Y.
The staff was greatALEXANDER H. | First Impressions
Always keep good customer service I'm that the young man on the phone helped me out I forgot his that signed me up but I crying because Geo movers had over charge me and left my things outside so I went to the store and Miguel helped me he was very kind and sweet and professional he told me to have a blessed day and I thank him to they both we're very encouraging so U haul keep up the good work again thank you ðŸ™ðŸ¾ guys because I was able to get it done without being over charged.ANNETTE J.
Make sure the dolly is in the truck before sending customer down to get the truck.JOHN S.
Customer did not leave a comment.ROSEMARY L.
Customer did not leave a comment.Ronald K.
Josiah was the nicest customer service manager I have seen in a long time keep up the great work.GLORIA A.
Customer did not leave a comment.RANDY J. | Overall Experience
One downside is the pricing is higher than others in the area.KAYLIE C. | Overall Experience
Customer did not leave a comment.JOSE T.
Customer did not leave a comment.MELINDA E.
Customer did not leave a comment.BRANDY R.
Customer did not leave a comment.TIMOTHY L.
Customer did not leave a comment.Darko J.
Customer did not leave a comment.STEPHEN H.
Pick up and drop off was simple. Your mask mandate is bullshit. Quit fooling yourself.Matthew B.
Customer did not leave a comment.AARON G.
Customer did not leave a comment.MARIO W.
Real BAD EXPERIENCE CHARGE ME For Gas when I return on same level When I receive the truck the paperwork says 1/2 But the truck level 1/4 I got inside tell guys don't worry but now charge me for gasRoberto E.
Customer did not leave a comment.ANDREW F.
Customer did not leave a comment.Maria D. | Overall Experience
Excellent, convenient, and great customer service. Needs more corporate funding to expandJoshua F. | Overall Experience
Customer did not leave a comment.ALICE MARIE M. | Overall Experience
Great serviceRuby S. | First Impressions
Todo excellent tanto el personal ,como las facilidades, en Florida y TexasMyrna a. | First Impressions
Customer did not leave a comment.CHARLES D. | Overall Experience
Customer did not leave a comment.Candee H. | Overall Experience
Customer did not leave a comment.triston i. | Overall Experience
En ocasiones el estacionamiento está muy lleno y no hay donde estacionarse y cuando uno se está moviendo de reversa, hay automovilistas que pasan muy rápido. No disminuyen la velocidad. Por lo demás, excelente servicio.Juan C. | Overall Experience
Customer did not leave a comment.HANNIBAL h. | Overall Experience
Staff was very helpful!!!!!Angelia J. | First Impressions
Excellent service 😎Berta C. | First Impressions
Customer did not leave a comment.DEREK P. | First Impressions
I have been so satisfied and pleased with EVERYONE at this location you all were very patient with me doing my difficult hardtime and I'm truly Thankful for all of you. Keep up the Great work that y'all provide and hopefully the other Uhaul locations will take notes from you guys. BEST UHAULERS EVER!!!😊KIERSTEN NICOLE J. | Overall Experience
Customer did not leave a comment.LUCIA F. | Overall Experience
Customer did not leave a comment.LASHUNDRA M. | First Impressions
Staff gives great customer service.linda N. | First Impressions
Customer did not leave a comment.Pat M. | First Impressions
All good.LINDA N. | First Impressions
Customer did not leave a comment.AMAYA YOUNG R. | First Impressions
Very clean and secure facility, I was happily surprised. Staff was helpful and kind. I support people's choices to wear or not wear one, but typically employees were not following mask mandates. In many of my visits to the facility, they would pass within inches of me with no mask at all. As a cancer patient, if I get sick, I can't get treatment. The reason I needed storage was to live with my mom who is immune suppressed, so we could isolate together. If employees don't want to wear masks, I would like them to do it between themselves, but not within inches of my personal space, as what often happened. I don't take it personal, I would still recommend this locationKristina A. | Overall Experience
Customer did not leave a comment.MAE P. | First Impressions
Customer did not leave a comment.Mae P. | First Impressions
Customer did not leave a comment.Steven B. | First Impressions
I have been a long time customer, over 14 years. I've appreciated the facility and never had a problem until January 2021 when my check was received but not credited to my account. When I pointed out the error, it was corrected. Then two weeks later, I got another letter that my account was unpaid. When I talked to the local manager, he explained that someone in Arizona had sent that notice, that my account was fully paid. You can do better.DELRYN F. | Overall Experience
Thank you all for your excellent customer service.Walter W. | Overall Experience
Mary did a great job over the phoneSean M. | Online Move In
Customer did not leave a comment.Patricia P. | Overall Experience
People were very nice and facility was nice!John S. | Overall Experience
Customer did not leave a comment.SYEDa A. | Online Move In
Customer did not leave a comment.LATRISCA C. | First Impressions
Nice & smooth!!Aaron R. | Overall Experience
Customer did not leave a comment.john m. | Overall Experience
He was very helpful and very welcoming, the process was smooth and no stress!ARJOK G. | First Impressions
Great staff, convenient parking, good hours, safe, great materials to make transitions easierDestiny H. | Overall Experience
Customer did not leave a comment.Tracey F. | Overall Experience
The rep assisting us was excellent!! Very courteous, friendly and helpful. While in line, I was pleased to see an employee politely remind a customer that a mask is required inside the building.......THAT was phenomenal!!ALLEN B. | First Impressions
Customer did not leave a comment.Sharon s. | First Impressions
The front desk staff was rude and not very helpful at all. They seemed more interested in hiding out in the back and hanging out then actually helping customers. I would like to say the staff checking in the trucks were incredibly helpful and made up for the rude front staff.Karen G. | Overall Experience
Customer did not leave a comment.RUTH MARIE R. | First Impressions
Customer did not leave a comment.MELISSA L. | Overall Experience
Customer did not leave a comment.Deshea D. | Overall Experience
Customer did not leave a comment.Jasmine R. | Overall Experience
Customer did not leave a comment.Reanna W. | Overall Experience
Customer did not leave a comment.Alexys G. | Overall Experience
Customer did not leave a comment.Justin A. | Overall Experience
great staff very helpfulRoderick W. | First Impressions
Convenience, safe, clean, helpful.LUCIA F. | First Impressions
Un excelente servicio. Personal muy amableedwin o. | First Impressions
Customer did not leave a comment.Susie P. | First Impressions
It was a great pleasure working with Donald Waller and he is very professional and helpful.Virgie J. | First Impressions
Customer did not leave a comment.Brenda T. | Overall Experience
Customer did not leave a comment.Kevin W. | Overall Experience
Customer did not leave a comment.Sandra N. | Overall Experience
Great customer service def. Recommend the carrollton location!roxana r. | Overall Experience
The facility was very neat and clean. I had my stuff stored for 9 most and it was very well kept. Minimal dust.CORA S. | Overall Experience
Customer did not leave a comment.Daisy E. | Overall Experience
Customer did not leave a comment.ROBERT S. | Overall Experience
Front Desk staff was very helpful in meeting my needs and Hands on when I encountered difficulty.Stacy L. | First Impressions
Highly recommend this place. Professional, very fast, very knowledgeable, but overall an outstanding job.Arlelete o. | First Impressions
Not new, have had a storage facility at UHaul for several years.WESTCHESTER I. | First Impressions
Y'all helped us with our storage needs! Very much appreciated. Our only issue was that for the big room, there was a beam running through it, and we were not notified of that before paying and accessing. That can make a huge difference in what you can store in there, so you should definitely let customers know beforehand of any obstacles in their storage unit!Diego V. | Overall Experience
Customer did not leave a comment.Gregory P. | Overall Experience
Customer did not leave a comment.Peter T. | Overall Experience
Customer did not leave a comment.Ryan R. | First Impressions
Customer did not leave a comment.tammy b. | Overall Experience
Clean facility and friendly and helpful staff.TRACY F. | Overall Experience
Customer did not leave a comment.Ron S. | Overall Experience
This facility is clean and secure. Access hours are convenient and you can purchase 24 hour access for a little more $$$.JAMES M. | First Impressions
Miguel was great and super friendly! 😊Daisy E. | First Impressions
Customer did not leave a comment.Elizabeth R. | Online Move In
Customer did not leave a comment.PAUL T. | Overall Experience
14 years, crystal , James and Manuel were great help to me today as I moved out and others through time very helpful as I live 500 miles awayMATTHEW H. W. | Overall Experience
Parking at loading area insufficient. Parked cars weren't loading or unloading. Please mark spots as a loading zone only, not parking.Juan R. | First Impressions
Customer did not leave a comment.CLYDE M. | First Impressions
Customer did not leave a comment.Roderick J. | Overall Experience
Customer did not leave a comment.Sharon T. | Overall Experience
Customer did not leave a comment.Ian S. | Overall Experience
Customer did not leave a comment.DANIEL S. | Overall Experience
Particularly impressed with the level of customer service at this location. Staff is friendly and well trained. I'll use this location again and recommend to friends.Michael L. | Overall Experience
Great place to store items. They were kept in perfect condition. No pests. No overheating.Sharon N. | Overall Experience
Customer did not leave a comment.Titiksha V. | First Impressions
I have moved out because I’ve moved to Houston. I have never seen a nicer storage facility. It was clean, well lighted, well staffed. And the staff was always friendly and helpful - really nice people. It felt very, very safe there. I will really miss it.carol V. | Overall Experience
This is our third time using this location. The other 2 were excellent experiences. This time was not. We moved in at the start of pandemic and the customer service then was amazing. They helped my daughter during a stressful time. Exactly what I would expect. About 2 months in we encountered problems when we received a late notice on the unit which was set to autopay... according to our bank, Uhaul was attempting to process a payment with an incorrect zipcode so the bank was denying what looked like a fraudulent charge. My bank explained what Uhaul systems were doing wrong and how they could remedy the situation to receive payment. I called Uhaul and explained what they needed to do to fix it. I spent over two hours on hold Through multiple representatives and then was told their systems were down so they couldn’t do anything but to call back. This was the first day (one day late) but they agreed to wave the late fee. Someone from Uhaul called me later that night to say the fee was added back until the situation was resolved. I called the next day to make sure it was fixed and the (different) staff member was rude, insinuating dishonesty on my part, and claimed “unable to wave the late fee” because they had already done so once. So after spending over an hour on hold that day I had multiple late fees, disrespectful customer service, and no real resolution. Ironically when they fixed the zipcode in their system—the one USAA said was the issue and Uhaul personnel denied could possibly be the issue—my payment was magically able to be processed along with late fees. Clean safe facilities but unacceptable customer service. Would be difficult to recommend to other families of college students because of this level of disrespect.kristina r. | Overall Experience
Customer did not leave a comment.SUNNY C. | Overall Experience
Love the customer service! Clean and well maintained facilities. I will definitely recommend to friends.JOSE V P. | Overall Experience
Although I had a brief and negative conversation with an employee, who was less than friendly about me using the outside dumptser ( he threatened me and told me that dumping was a $100 fine). I then had a WONDERFUL and professional conversation with the General Manager, Josiah, who advised me that I could pay to use the dumpster, and I was HAPPY TO DO SO. Thank you Josiah for your higher level of professionalism and for explaining the policy to me like an adult, as opposed to the employee who talked to me like I dumping my house trash off at the closest dumpster.Irene B. | Overall Experience
I only stored my things for 2 months but my experience was great. I needed 24 hr access but that wasn't offered. Overall very clean friendly staff. Well lit at night no rodents loved it. I will return if I need storage again.Carolyn N. | Overall Experience
Great facility and well kept!MARCELO O. | Overall Experience
Ya'll were awesome!!!!!!Rae B. | First Impressions
Great staff always friendlyScott C. | Overall Experience
I got a occupied unit assigned but that was quickly resolved.Alexis Q. | Overall Experience
Baylee was the best. There was a long line and she was the only one at the desk and was dealing with something that sounded really complicated for the one customer and it was clear others in line we’re getting aggravated/anxious. She kept her cool and worked diligently to fix the problem at hand and get to the next customer. Baylee was so friendly when I got to the front and she was so helpful and enjoyable to work with.Sharon T. | First Impressions
Customer did not leave a comment.Marie S. | First Impressions
Customer did not leave a comment.Linda M. | Overall Experience
Customer did not leave a comment.Benjamin O. | Overall Experience
Customer did not leave a comment.Keyona W. | Overall Experience
Customer did not leave a comment.Jane I. | First Impressions
I give you all a 10 star for Excellent . Thank you very much.michael l. | Overall Experience
The process to rent a storage space is long with too many forms.George A. | First Impressions
Customer did not leave a comment.Tiffany T. | Online Move In
Awesome facility in a very convenient location. Awesome staff.Chatona T. | Overall Experience
Customer did not leave a comment.Marco L. | Overall Experience
Everyone was very professional and very helpful.Arthur S. | First Impressions
Everything about my experience with U-haul was great.John E. | Overall Experience
My plans are always to use uhaul I prefer using companies that have been around some time just for refer I am soon to be 58. Thank you and I will be coming back but this time a smaller unit for a few binsstephanie n. | Overall Experience
Customer did not leave a comment.Donna S. | Overall Experience
Service desk individual very helpful, welcoming, patient, considerate. She took effort to accommodate my slow walking, ensuring I knew where to find my space as well as finding me a space as close to the enterance as possible.linda f. | First Impressions
Thank you.CHRISTOPHER H. | First Impressions
I'm hearing impaired, and the staff were NOT accommodating to that unless I physically came into the store. They would send me emails, but would not respond when I sent emails to them.Ginger D. | Overall Experience
Exceptional serviceDonna S. | First Impressions
Used this facility for 6 years Always clean and helpful staff Plenty of roiling carts even when busyPAULA M. | Overall Experience
Everyone was helpful and most of all friendly..thank you againSHANIKA N. | Overall Experience
Such a nice facility and really helpful staffronnie m. | Overall Experience
The storage costs are too high. The units shouldn’t be locked after being one day late. The late fees happen too fast. The rate should be prorated when moving out.Angela K. | Overall Experience
Great experienceAthena R. | Overall Experience
Facility is very clean and the staff was SUPER helpfulronnie m. | First Impressions
Was a customer for 5 years.REX M. | Overall Experience
Love the staff here!Tawona B. | Overall Experience
my uhaul was given away and I was charged for the bigger uhauls milage fees and when i called to get it resolved I spoke with a very rude rep. i am not happy right now.BIANCA D. | Overall Experience
The facility is nice and they even have 24 hour access if that is what you need. My things were there for a few years due to constant apartment moving but I never had any issues.MARINDA G. | Overall Experience
Rates keep going up!!!! cant even use the restroom with out a card . Just dont care about good customers that pay on time .very expense!!!!ANTHONY D. | Overall Experience
Very professionalmichael z. | Overall Experience
The service was fast and efficientPatricia P. | First Impressions
I think that the check in and out process with the card is a pain and unnecessary during busy parts of the day when there are a lot of people coming and going. Loud alarms with lots of people there!!kevin o. | Overall Experience
Christy was extremely helpful, and very professional. I appreciate how attentive she was in my situation. Thank you, Monika Fioravantimonika f. | Overall Experience
I'm still waiting for the Carrolton Police report regarding one precious item lost in your facility. Waiting for the result of their investigation thru the use of your facility camera. Thank you.Jenita J. | Overall Experience
This place is great but the upper units are a bit warmer and would recommend bottom units if you're sensitive to heat. I didn't have a problem but some did that I ran into. Would definitely recommendLorie L. | Overall Experience
Great placeJay M. | Overall Experience
Great!Damian O. | First Impressions
Had all of my one bedroom belongings stored with Uhaul for two years and four months. Nothing was missing from my storage, everything was in very good condition because of the controlled climate.PATRICIA P. | Overall Experience
Thank you for this great facility. It was needed during my home renovations. Location was good and storage was secure. The staff was super friendly and professional.Dominika S. | Overall Experience
Just so impressed by the exceptional customer service at uhaul. Whatever you are doing, keep it up.Shem P. | Overall Experience
NoneJoseph J. | Overall Experience
Great place- I regularly do business here!Richard G. | Overall Experience
Was an easy process to rent a storage unit and reserve a truck. Nice people!TOM D. | First Impressions
some of the staff was friendly however one lady was incredibly rude and demeaingRicardo D. | Overall Experience
Staff was really helpful, easy to use the facilities and access my things when neededOlympia P. | Overall Experience
Exceeded my expectations on safety and cleanlinessDina H. | Overall Experience
Very friendly and courteous.Joseph D. | First Impressions
My initial contact with this facility last August was very stressful.....employees were less than helpful, even difficult at times. Employees were very inexperienced and ignorantneeta s. | Overall Experience
The only draw back is the slow computer/chip reader at check out; very helpful and friendly people!Richard G. | First Impressions
I love your service all.Henry W. | First Impressions
Thanks!!OLIVER T. | Overall Experience
Great service, nice peopleJoseph J. | First Impressions
No comments. Thank you!ROBERT P. | Overall Experience
Everything went super smooth. Had storage with them for over a year. Facility was super clean and secure. Rented numerous trucks. There was one mix up but it was handled very quickly. 5 stars for sureJustin P. | Overall Experience
Great customer service!Rachel B. | First Impressions
ExcellentThomas M. | Overall Experience
Clean and nice employees.SCOTT T. | Overall Experience
Great the whole team was great. The mgr. wasgreatWilliam M. | Overall Experience
Great staff and great service!!Dorisol Q. | First Impressions
I told the front desk that I was moving out, and then received both a bill and a call from an individual wondering if I had moved out. Other than that great facility.Austin W. | Overall Experience
Extremely clean, always.BLANCA D. | Overall Experience
Katelynn, Harrison and Josiah were excellent in their customer service skills. I will recommend this location to anyone.Tracey F. | First Impressions
I'm happy with the service they provide,Mario M. | Overall Experience
ExcellentHoracio S. | Overall Experience
Roof in the facility leaks badly.Shannon C. | Overall Experience
Great servicemichael c. | Overall Experience
nonerichard r. | Overall Experience
Excellent customer service. Great experience.Sue O. | Overall Experience
Great StaffTwanae J. | Reservation
Staff at facility is great.JUSTIN M. | Overall Experience
Carol, Leroy and Miranda were the great ones that knew what they were doing. Everyone else seemed untrained with poor attitudes. Several leaks throughout the facility that will ruin your belongings.Crystal R. | Overall Experience
Great help from the staffAlgernon L. | Reservation
No complaints about staff or facility.Adrian S. | Overall Experience
The wait time for assistants is very long , two employees working one with experience and one training, which slows down the process. This happens twice . Took 1 hour to check out. Needs more help!!Kami s. | Overall Experience
Always great customer service. Communication was great and the facility was nice.NPONANO M. | Overall Experience
My things had a home not just a storage. Always saved and the staff even when it has changed, remained the excellent customer service. THANK YOU!MARTHA A. | Overall Experience
The largest UHaul facility I ever been, very clean and staffs very helpful and friendly. Thank you.suwarni h. | Overall Experience
This location did an awesome job taking care of us and our belongings. When we had an issue they were quick to resolve. This storage was for our college daughter, and I felt safe on the premises.kristina r. | Overall Experience
Good customer service.Coleen M. | Overall Experience
AWESOME AND VERY HELPFUL STAFF..VERY CLEAN FACILITY !!!Claudett B. | Overall Experience
Please see the above ratings.samuel s. | Overall Experience
Service from everyone was nice and friendly and helpful.anna w. | Overall Experience
It was a good experience, just did not need the services any longer. ThanksDebra K. | Overall Experience
Great Customer Service, very awesome staff!!Phillip F. | Overall Experience
I have rented multiple times from UHaul. I reserved a truck and completed the online "checkin" prior to arriving. Despite this, the asst manager asked for all my contact info and was rude. Terrilble.Victor S. | Overall Experience
No complaints about the facility, but cost has increased 40% over the time I had the unit, and was no longer in line with my needs. There are decent nearby facilities with more competitive rates.FRED H. C. | Overall Experience
n/amadison m. | Overall Experience
Great facilityFRANK A. | Overall Experience
Thank you U-Haul for everything! You have been wonderful and I appreciate your excellent customer service.ELIZABETH P. | Overall Experience
I stored my stuff here much longer than originally anticipated. The facility was always clean and well lit. I felt like my stuff was very secure and any questions were answered by the friendly staff.DIANA C. | Overall Experience
The staff and service were excellent.Patsy M. | Overall Experience
This was the nicest experience from the beginning to the end. I would come back to this location if I ever need a nice facility and great people.rochella S. | Overall Experience
All the employees at this facility made everything easy and enjoyable. Jimmy Jehn was acceptional helpful. I will definitely be back for all my storage needs!jessica v. | Overall Experience
thanks for the serviceKATHY L. | Overall Experience
Best storage facility I've ever experienced !! Great people !!!John P. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!