Customer Reviews for U-Haul Moving & Storage of Airpark

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Airpark

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David T. on

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Value a customer’s time and address the cause of their frustration. Uhaul’s mismanagement mismanagement has cost me lots of time I cannot get back and lots of money too. I have rented from Uhaul many times. I will now rent from the competition from here on out.

Margaret C. on

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not Happy, Customer service representative on the phone even worse, knew less that I did when I was holding a paper contract in hand. Awful service overall.

tannah r. on

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General manger was great!

Juan R. on

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Lois C. on

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Marc S. on

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Dionte Stinson was extremely professional and helpful. We appreciated his efforts to make sure we had the pads and his friendly, curtious service. Alex was also very helpful. Thank you!

brandt m. on

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Dionte the Manager is a rock star!!

Robert H. on

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Deante was great. Above and beyond

James M. on

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Rachaelle B. on

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KOKOU E. on

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The GM (his name eludes me) was the most professional UHall employer I have ever dealt with . The way he interacts with all his customers is impeccable.

Heather H. on

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James R. on

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Very smooth operation.

Richard L. on

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Dionte Stinson is an excellent representative for u haul.Very informed of the rental equipment.

Jonathan G. on

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Philip R. on

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Douglas B. on

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Excellent experience. Very enjoyable interactions. Helpful and quick.

Anthony K. on

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Fantastic service

Joan S. on

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joan s. on

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Orlando P. on

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Joyce C. on

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Michael M. on

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Ernest M. on

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Great place and friendly crew

Danielle L. on

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Susan J. on

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Everyone was terrific and very professional. My possessions are safe and accessible. Not all places are the same - this place is well run - you will be pleased and comfortable. The pricing is A+

Christine D. on

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hector z. on

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Our card to get into the storage unit wouldn't allow us to enter. We had to walk all of our items from outside the large gate to our storage unit. Customer service was also just as inept. They did nothing for us. Next time we'll be looking for an alternative to using U-haul.

jeff k. on

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Ernest M. on

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This location is business friendly thanks

Steven P. on

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Make sure you inform us that the truck is in a different location than what was agreed upon.

Tanisha F. on

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Best location I’ve been to thus far. I drove 50 mins to this location and was not disappointed at all. New manager Dionte gave me the proper tools and information for the truck I rented. He was very informative. Also the truck and area inside and out was spotless. Loved it. Will come back if need be.

Peter W. on

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Don't lose the young man who helped me that day. He was informative, accommodating, and efficient in all areas of my rental experience.

Brian T. on

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This is a UHaul location, easy check-in. There was miscommunication from pickup place regarding amount of fuel, but the manager, Dionte Stinson, was gracious and did not make us go back to get 2 more gallons of gas. He waived the charge. Very helpful, understood exactly where the confusion was. Recommend using UHaul location.

NOELLE L. on

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Thank you. Enjoyed our time there.we moved to a unit that was closer to home

MARK M. on

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Excellent service!

Habtamu a. on

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Outstanding customer service.

FATUMA A. on

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After being lawful customer for 13months, I found my thing with rats feaces and I had to pay $50 because I lost my keys during moving process.

William M. on

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always a pleasure when i go there. very professional and friendly.

davi f. on

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Rent me a unit, I unloaded my trailer to discovery 30 min after that my unit was out of system and I was moved out, need put all my stuff in the truck again and go find another U-Haul to rent, insane

Nicole R. on

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Sophia was friendly, efficient and helpful. She knew how to make the process go smoothly and was able to help us switch to another unit with larger space without delay. Thanks!

YOUSIF S. on

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There are millions of mice lives in this facility and I found out the hard way that the insurance is BS and will not cover anything...it was one of the worst decisions I've made to have Uhaul storage

George C. on

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The security gates were often left open for long periods and the pace was infested with mice. Ineffective methods were employed to rid the place of said mice. The mice damaged some of my property.

Dan junior S. on

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Mangment sucked had mice

Nicholas T. on

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Very unsatisfied. Rodent droppings throughout the facility and smelled of urine. We made several calls to complain and even went to the site to make the staff aware. Very unprofessional.

ayi D. on

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i am so glade to have an unit with you .The service is great ,warm and helpful .

LAWRENCE M. on

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The U-Haul staff was helpful and the storage area was just what I needed.

Robet Kevin H. on

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Owner terrific. Staff excellent. This is a business doing it RIGHT.

Beau E. on

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Kossi Day provided excellent customer service and also a solution to a logistical problem.

R Kevin H. on

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Everyone I have dealt with at this locatiin has been excellent and very heloful. Particularly the owner.

YOUSIF S. on

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These people are great! Friendly and helpful.

christine s. on

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Very well coordinated service,Thank you agAin.

ANTOINETTE J. on

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There were mice in the container which damaged some of my things. I tried to resolve but was told I have taken the damaged things away and nothing could be done now.

Evan C. on

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Convenient location and easy access.