Customer Reviews for U-Haul Moving & Storage of Anthem Way

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Anthem Way

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Brett H. on

Rating:

Everyone in the office are extremely helpful and easy to work with!

Rebecca P. on

Rating:

Very helpful and knowledgeable staff. Thank you for everything!

Kristopher D. on

Rating:

We appreciated the time that an employee took to show us what to look for on and inside of the truck before we leave with it. This should continue!

Kenneth T. on

Rating:

Customer did not leave a comment.

Douglas G. on

Rating:

Customer did not leave a comment.

Roxy S. on

Rating:

Staff was very friendly and professional. Truck was clean and worked great

Mark A. on

Rating:

Customer did not leave a comment.

Bryan M. on

Rating:

Keirsten was a smart and pleasant representative that made me feel valued as a customer and assisted me to purchase the right product for my specific needs. I have been a repeat customer for many moves and she was by far the best to work with in all my years as a uHaul customer.

Shawn Z. on

Rating:

Customer did not leave a comment.

Gary O. on

Rating:

Josh was awesome

Bruce V. on

Rating:

Everything went very smoothly. I couldn't ask for better service from the personnel, especially the General Manager, Bill Kiff. I understand why people use U=Haul even though there are other options.

Benjamin V. on

Rating:

Customer did not leave a comment.

Kenneth P. on

Rating:

Customer did not leave a comment.

Tammy V. on

Rating:

Thank you

Edward A. on

Rating:

Great service again

Jenny H. on

Rating:

Customer did not leave a comment.

Wayne M. on

Rating:

Customer did not leave a comment.

Joseph J. on

Rating:

Customer did not leave a comment.

Rodger R. on

Rating:

Customer did not leave a comment.

Rodger R. on

Rating:

Customer did not leave a comment.

Robert A. on

Rating:

Not much room for improvement. Everything went very smooth. Very professional crew at this location

Heather M. on

Rating:

I wish they would offer a discount to those who are renting a unit and then need to rent a truck to move out.

Hampton K. on

Rating:

I don't believe anything could have been any better. Thank you all very much,

Jesse E. on

Rating:

Poor customer service when checking vehicle back in

Scott M. on

Rating:

The people that helped me were great!

John H. on

Rating:

Very helpful!

Valerie O. on

Rating:

Very good customer service! William Kiff the manager was very nice and helpful, as well as the others I was in contact with. Well-run location! Thank you!

Ro V. on

Rating:

Very accommodating staff. Would highly recommend/

Gary R. on

Rating:

William was a super nice guy and took care of what would have been a major head ache for me with ease. Thank you sir.

DENNIS T. on

Rating:

Excellent service. Employees very helpful.

James B. on

Rating:

Nothing

Craig B. on

Rating:

Customer did not leave a comment.

Jeffrey H. on

Rating:

There were a lot of issues with trailer rentals this weekend. There was a veterans parade in anthem and apparently a lot of demand but I was called on Friday regarding my reservation and asked if I would accept a different trailer than the one I reserved because they had double booked it. I overheard other people having trailer reservation issues as well.

Shirley R. on

Rating:

The equipment was clean on the inside, however the outside was covered with bird droppings. The personnel were friendly and professional. I would have given a higher rating if not for the lack of cleanliness of the outside of the equipment.

Tricia T. on

Rating:

Customer did not leave a comment.

Bob S. on

Rating:

A little confusion on account of the new area not being ready to rent,, also lost my deposit/reservation in the system.

Jonathan M. on

Rating:

Friendly and helpful even though they were having computer issues at the time of my visit to set up storage

vincent T. on

Rating:

Customer did not leave a comment.

Tom B. on

Rating:

Customer did not leave a comment.

Vicky T. on

Rating:

Customer did not leave a comment.

Wayne M. on

Rating:

Customer did not leave a comment.

Joe B. on

Rating:

Good atmosphere and great service. The mileage on truck at start was more than on the contract 5659 vs 5626. But i only drove 6 miles, so not a huge difference in cost.

Betty S. on

Rating:

Great job by all —thanks!

Jeffrey K. on

Rating:

Customer did not leave a comment.

Eric H. on

Rating:

People efficient and friendly. General Manager was also the same.

Gerald S. on

Rating:

Customer did not leave a comment.

Heidi G. on

Rating:

Shocked that nobody helped us and then When they did come out, helped a customer that was there after us. When we said we were just going to detach and leave the equipment ourselves, explaining that We were there first and needed to leave after 15 minutes of waiting, we were told it was because the other customer was outgoing, not incoming, like us. Lame.

DEBBIE O. on

Rating:

Friendly staff

JAMES B. on

Rating:

To expensive

Shawn K. on

Rating:

Both employees were very helpful and courteous. Will continue do to business here!

Stephen H. on

Rating:

Very helpful staff. Facility is nice and clean

Penelope H. on

Rating:

Everything from start to end was amazing. Beautiful clean facility and never felt unsafe. Very friendly and helpful staff. Thanks for everything.

Brian B. on

Rating:

Helpful, found what we needed even when computer said storage unit wasn't

Stacey R. on

Rating:

Kiersten was GREAT!!!! Big help!! Thank you!!

rosemarie d. on

Rating:

Very clean

George H. on

Rating:

Excellent service throughout the move. Totally there for us. Very helpful.

stephanie a. on

Rating:

Thanks nice experience

Ro V. on

Rating:

Jacob?? Jason?? was a superb customer service guy. Polite, professional and helpful.

David B. on

Rating:

Clean, convenient location. Would definitely use again!

Chris D. on

Rating:

Manager Dan and staff guaranteed a good experience.

Norman K. on

Rating:

I don't think I could expect better over all treatment and facility . Clean , halls well lighted , maybe they might explore lighting the individual spaces but I see the other side ( turn them off )

stephanie a. on

Rating:

Custmer service was good, wait time was a little long the second time I came in.. Perhaps more agents on duty would help during busy times

rob h. on

Rating:

Everybody was helpful and had a good attitude thank you very much

Theresa J. on

Rating:

Great service!

David B. on

Rating:

Will definitely come back for all of my storage and rental needs. I’ve always been treated well here.

RONALD C. on

Rating:

Excellent all the way around!

Scott M. on

Rating:

Very helpful, friendly and professional people working at this location. Storage facilities clean and in good repair. I have rented from here also and will rent from them again.

Julie F. on

Rating:

The lady was extremely helpful with our storage unit concerns.

Judith M. on

Rating:

A One treatment from staff and manager. Would recommend this facility for RV storage.

Jill G. on

Rating:

All was fantastic

Sandra E. on

Rating:

Everyone was very courteous & helpful to my daughters & I! Thank you!

Theresa N. on

Rating:

Facility is nice and clean. Manager seems to care. Security system is old and glitchy. Usually not a problem until it is. We decided to close our storage there because we were not able to access.

Virgil (Don) S. on

Rating:

The crew swarmed the truck to check it in and had me on my way in no time.

camerion j. on

Rating:

Really convenient access, hours open, staff available even on Sunday and weekend holiday!

Roy S. on

Rating:

Great people and very helpful. Facility was secure, clean and easy to enter and exit. I will use them again in a year when I get back to Anthem.

Robert R. on

Rating:

The staff were friendly and accommodating. Access was easy.

Arthur F. on

Rating:

Cost for self-storage too high.

Mary G. on

Rating:

Provided excellent service.

Shawn Z. on

Rating:

Had unit for a year. Unit always accessible. Staff helpful & friendly. Place clean. The only bummer was I couldn't pay online before the bill was actually due. Had to wait for actual due date to pay.

Michael C. on

Rating:

I am so grateful for the generosity U-Haul extended me upon my arrival. The 30 day free mini storage REALLY helped me out of a jamb. Thanks again. You guys will be highly recommended to everyone.

Martin L. on

Rating:

Great facility! Sparkling clean, friendly employees and convenient location.

Eva B. on

Rating:

Very please with the assistance, instructions, building and ease of access.

Mario M. on

Rating:

Anthem U-haul and storage is top notch. Has been there for me and my family over the years many times. Thank you for being local.

CRAIG J. on

Rating:

I stored an RV here and would definitely use them again. The Anthem U-Haul is the cleanest storage facility of all the ones in the area.

Mike P. on

Rating:

Great place to store your belongings

Lori R. on

Rating:

Nice, clean storage with easy access. Have recommended to several friends.

Michael C. on

Rating:

Thanks for all the help and first month storage was free! Awesome.

leo h. on

Rating:

Superior customer service and reasonable rates.

Stephen T. on

Rating:

great experience

Sean G. on

Rating:

Had storage for over 4 yrs.. no issues or concerns

Kristen D. on

Rating:

The ease of access and convenience of this unit made my transition between moves a bit easier and it was much appreciated.

Brian V. on

Rating:

GM was very helpful in getting me my storage. The facility is clean and well maintained.

David W. on

Rating:

Friendly and knowledgeable staff. Clean equipment and storage unit. Overall a great experience

Susan J. on

Rating:

great

Amy P. on

Rating:

Very patient

Mark T. on

Rating:

Great customer service.

Lesley C. on

Rating:

Great service, friendly staff

William P. on

Rating:

Brian was very helpful. He does a great job for you

Gordon A. on

Rating:

Current manager is not a people person.....needs some PR training. The rest of the staff was great.

KRISTI M. on

Rating:

Staff has always been nice, presentable and customer oriented. Nice job on hiring at this location.

Roxanne M. on

Rating:

So far so good

jane s. on

Rating:

Thank you for wall your help.

Terrance M. on

Rating:

Overall a very professional staff, going above expectations. Thank you!

Daniel M. on

Rating:

It's how you finish not the in between. We left an expensive tool behind after cleaning out our unit. We received a call letting us know it was found and we could pick it up anytime.

Marla H. on

Rating:

Over all GREAT! Thank you! The only problem that I can see, is that over time the parking lot became increasingly difficult to maneuver due to an influx of uhaul trucks and trailers.

KENNETH C. on

Rating:

Great customer service. Friendly and professional!

Tom B. on

Rating:

Very efficient, cordial and helpful. What else could I ask for?

Martin H. on

Rating:

Very nice place to do business.

Martin H. on

Rating:

Great manager, staff and facilities.

Kay H. on

Rating:

It was great, I'd use it again

Darin M. on

Rating:

I choose another place but thank you

BRIAN M. on

Rating:

No Comment

TIM T. on

Rating:

staff have been excellent. The current manager is not. Selective enforcement Power trip. He says one thing and does another. Not business friendly. Avoid this location use new storage on Gavalin pkwy

Wayne M. on

Rating:

Clean, friendly, good location.

Shanda B. on

Rating:

Always fast!

GLENN S. on

Rating:

The 2 guys in the morning when I went there were fantastic I never experienced a great bunch of people thanks I wished I I remember there names

Will R. on

Rating:

Really nice

Greg D. on

Rating:

Very considerate customer service. Answered all my questions accordingly.

Michael C. on

Rating:

This facility is top-notch. Very clean and well maintained. The person closing out our account could have been more knowledgeable. She was so slow and we had movers waiting for us.

Victoria G. on

Rating:

Everyone was very helpful

robert e. on

Rating:

The card reader was not good. Multiple swipes and wouldn't work

Dan B. on

Rating:

Rear service from Daniel the manager and Talon were great.

Ted W. on

Rating:

Used the storage facility for more than a year. All furniture and items stored were very secure and in excellent condition. Friendly and helpful staff.

Marsha L. on

Rating:

higher than I wanted to spend for the size I needed

Jim M. on

Rating:

Nice place would use it again.

DENNIS B. on

Rating:

Easy access

Kevin O. on

Rating:

Great facility and staff were helpful.

Carole R. on

Rating:

Staff was very helpful.

Sandra M. on

Rating:

The facility should be open at night because it is so dang hot here I have 3 weeks left on my contract I should get a credit towards renting a moving truck or trailer But nobody will read this

DOMINIC D. on

Rating:

Great service very pleased with the experience

Dan B. on

Rating:

Great customer service from all who served me and especially the manage Daniel.

CARLINE G. on

Rating:

Stayed 3-1/2 years with no problems, but rent had gone up 3 times making it too expensive to go long term

Craig C. on

Rating:

Air conditioned space was important

Paul S. on

Rating:

The guy that works in the warehouse cleaning doors and such is an outstanding ambassador Nice friendly and willing to help.