Customer Reviews for U-Haul Moving & Storage of Bartlett

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Bartlett

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John M. on

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Very friendly and helpful.

John M. on

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Customer did not leave a comment.

Ronneisha H. on

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Latonya C. on

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Scott V. on

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Great return. Young lady was very friendly, helpful and professional. Sorry I didn’t get her name.

Allen H. on

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The reason for not a perfect experience was the lady I had to deal with upon return of the uhaul. The gentleman who helped me in the morning was great but the lady that helped me around 2pm upon returning would sigh and roll her eyes, she was extremely rude and if I had to deal with her in the morning, I would have walked away.

kim K. on

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Excellent service!

Debra M. on

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Donald P. on

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Poor customer service from employee/owner. Seemed very uninterested in our business.

Carla D. on

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Eric E. on

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When it says $19.95 and it ends up $49 When you only went 30 Miles. Would have thought under 30 miles would have been only $19.95 plus the gas

Karen W. on

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Truck was dirty. Knob to turn on the lights was broken

Katrece S. on

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douglas P. on

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Omar J. on

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sean S. on

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The tank wasn’t full when we got it took pictures paid for 10 gallons of gas for 42 miles driven. Guy at drop off didn’t want to here our story We just said screw it he probably hated his job and didn’t care. It was only $12 probably. Wasn’t worth the fight but I thought I would let somebody know.

Debbie M. on

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The GPS had us going nextdoor, which was difficult to turn around and correct with a big truck, but otherwise it was all good.

Jessica G. on

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afework K. on

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Beth G. on

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Daniel L. on

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JESSICA P. on

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Tonna G. on

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Excellent customer service. Unit was clean upon move in and I never saw signs of critters or insects.

Paul B. on

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I had outstanding service.

Keith S. on

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after hours drop offs are not properly described in contract, being charged and additional fee because you can not log on a mobile device and select your location is ludicrous

Kara B. on

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Very friendly and helpful. Only one mile from my house. Thanks!

Brandon C. on

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LaJessical T. on

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Friendly and very helpful manager!

peggy B. on

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Agents Dantonio and Desiree were absolutely the best Customer Service Sales Reps. They are an asset to your company. Peggy Bentley Frequent Customer

Willie F. on

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Meed to look into futu te bout having. A. Mobilr unit. In each city .Mobilr Unit to bring out ywo wheel zDolly for csr thst csnt movd and dhoe perdon hoe to hook it up to get csr to shop. Ot movr it to. Another locstion or. Even to movr it to another city. Yhey tske you bk

Keith H. on

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I reserved a truck and because I showed up early I was denied the truck and at my appointment time the truck was not available, on top of that the next day when I was finally able to pick up an available truck I was charged more than what was estimated online! I have a business moving equipment for companies, I'll no longer be using your services. This was the worst experience ever, my client lost a lot of money because what was promised was not delivered...

Amy S. on

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Lolita J. on

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The young man here was quick and polite.

Tamela W. on

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Jose B. on

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Susan E. on

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My truck rental was a very pleasant experience and I have no complaints at all!

Nicholas N. on

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Truck was not ready at scheduled pickup time, had to wait 20 mins in the parking lot for the equipment to be prepared.

Bering F. on

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Excelente

Joshua S. on

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The manager was very helpful - really appreciate his taking time to explain things about the process. User-friendly and kind.

Jarobin H. on

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Ramon F. on

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harell j. on

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DANTONIO SEALS Provided great service.

randy p. on

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Gate doesn’t work. Very disrespectful and lazy girl working counter. Send me to locked unit. Came out there with wrong key. Gave me another unit and didn’t change paperwork and email.

Debra F. on

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Great service!!! No problems with reservation.

RAYMOND P. on

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Not one problem the four years I rented the storage .

Tom J. on

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Staff was fine. But did not have what I needed.

Ernie K. on

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They met all our needs. And were very professional.

Josh S. on

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Easy access and great price.

Kalisha T. on

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I’m very Blessed too have my belongings at your facilities. Thank You 🙏🏾

Kristen W. on

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Toni took care of me during a stressful moment when moving from one home to another. Storage was available when I needed it last minute. Having truck & storage in one made it very convenient.

JALES C. on

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Very Friendly and professional environment

Jacob D. on

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Guy behind the counter was nice and helpful.

kish s. on

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Great company

TORRE S. on

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Pretty good service, had a unit ready within minutes and was quick with paperwork! It’s a busy location, but the security looks to be good.

Erin C. on

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Great service

Ronald W. on

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Wonderful service best yet hands down.

Michael R. on

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Temp control unit was clean. 2 outside units were filthy, trash & oil on floors, always blocked by uhaul trucks, crushed side made it hard to open the door and secure it.

CARL B. on

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Unit G003 leaks

Fred G. on

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went inside to et the clerk at desk know I was emptying the storage unit she was to involved in her cell phone, then she talked down to me like I was not suppose to interrupt her .

Tyler E. on

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No complaints

BENJAMIN B. on

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friendly, helpful staff. secure location

Lisa L. on

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The staff was always helpful, and access to the storage convenient.

Miriam K. on

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I was really hoping for a first months free specially since it is our 2nd unit.

KERRY M. on

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Staff was always polite and informative.

carl t. on

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Close convenient great price and service

STACY L. on

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Very friendly and professional.

Chris O. on

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Uhaul was very helpful in my time of need

Arleterrace S. on

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Great Experience!!!

CHRIS K. on

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With 24 hour access I was able to return my equipment even when jobs ran late. After four years of being a customer there was only one mistake I encountered and they corrected it quickly.

Jacqueline T. on

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Very satisifed

Tanikka c. on

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Excellent customer service!!!

debra d. on

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Gentleman was very helpful and courteous.

ABIGAIL N. on

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Goood place to do business

VALERIE T. on

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After u-haul took over it was often difficult to contact local unit. Prices climbed and new fees were levied for access and special locks etc. Access difficult w/trailers parked everywhere.

Adrienne W. on

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The staff here was very professional! The facility was clean and secure. I would definitely recommend and store here again!

MARY E. on

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No complaints.

Tabitha W. on

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Great place!

Denise O. on

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Thanks rented for over 8 months and had no problems. Denise Olson

Kelley S. on

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Great access for storage and truck rental. Security cameras in place to help monitor activity at storage units.

Joseph P. on

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It’s nearly impossible to get anyone to answer the phone here. Good luck getting them to call you back either, if you leave a message

David B. on

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always broken things in the drive way. never enough room. uhaul rentals always parked in drive way. expensive because of add ons that i was told had to happen when renting. slow service untrained

Eric B. on

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Dantonio is professional, and a great guy. He will take care of you. If I need anything U Haul, he’s the one I’m going to see. Even if it’s out of my way... Courteous, friendly, and professional!

leevester c. on

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Thanks yu very much.