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James S | Overall ExperienceSelf Storage Units in Memphis, TN, 38133
U-Haul Moving & Storage of Bartlett
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Everything thing was great far as MY family helping moving the items out. THE PRICE RATES ARE RIIIIIIIIIDICULOUS!!!
Akita B | Overall ExperienceStill haven't gotten any help on my storage being locked before I can even move my stuff in.
Richard R | First ImpressionsI already have a storage unit at this facility but Im relocating and needed to reserve a larger unit. Both staff members on duty were very polite and willing to help. Kim explained the costs and then walked me over to a unit to make sure the new unit was the size I needed to upgrade to. I would definitely recommend this facility to friends and family to utilize.
Kimberly H | First ImpressionsThe manager will go out of her way to harass you, regardless of if you keep to yourself or not. I was there for 15 years, I was never an issue and kept to myself until the new manger came along. After kicking me out, they are asking for money I don’t even owe, harassing my dad, who still has a unit there, just for being my dad, and keeping the rest of my things from me. I think they saw I had money and valuables in my unit, which is why they keep asking for money and took my things, but im going to just leave it at what I do know and not speculate.
Neale S | Overall ExperienceGreat staff and attitude!
JASON J | Overall ExperienceGreat customer service
Cornelius K | First ImpressionsMy belongings(some) were destroyed by rodents.I reported the issue and advised to contact insurance which I did but was advised I needed receipts for property destroyed although in my defense I explained that the items were n my possession first years and receipts were unlikely but I was advised to still provide them. So I ended up with destroyed property which I ended trashing but wasn't compensated for. I was also told it was my responsibility to put down something to avoid rodents from destroying my property which wasn't shared upon renting a unit til after the fact.
ANITA H | Overall ExperienceFacilities dirty, inside & outside with people’s trash. Very hard to get in gate & out, I guess because we had 2 units, & every time we went had to wait for trucks blocking entry or exit. Not lit up much at all
David B | Overall ExperienceThe young lady at stage rd ,,,was a excellence to see,,,KINDNESS N RESPECT STILL LIVES ANONG THIS GENERATION,,,THANKS DARLING KEEP UP THE BEAUTIFUL MANNERS IT WILL TAKE U A KONG WAY
cecily l | Overall Experience